1,424
Views
121
CrossRef citations to date
0
Altmetric
Original Articles

How older adults meet complexity: Aging effects on the usability of different mobile phones

&
Pages 375-389 | Published online: 19 Feb 2007

References

  • Bay , S. and Ziefle , M. 2003a . “ Design for all: user characteristics to be considered for the design of devices with hierarchical menu structures ” . In Human Factors in Organizational Design and Management , Edited by: Luczak , H. and Zink , K. 503 – 508 . Santa Monica : IEA .
  • Bay , S. and Ziefle , M. 2003b . “ Performance in mobile phones: does it depend on proper cognitive mapping? ” . In Human-Centred Computing , Edited by: Harris , D. , Duffy , V. , Smith , M. and Stephanidis , C. 170 – 174 . Mahwah, NJ : LEA .
  • Bay , S. and Ziefle , M. 2004a . “ Effects of menu foresight on information access in small screen devices ” . In Proceedings of the 48th Annual Meeting of the Human Factors and Ergonomic Society , 1841 – 1845 . Santa Monica : Human Factors and Ergonomic Society . 20 – 24 September, New Orleans, LA
  • Bay , S. and Ziefle , M. 2004b . “ How instructions influence novice users' interaction with mobile phones ” . In Work with Computing Systems 2004 , Edited by: Khalid , H. M. , Helander , M. G. and Yeo , A. W. 388 – 393 . Kuala Lumpur : Damai Sciences .
  • Bay , S. and Ziefle , M. 2005 . Children using cellular phones The effects of shortcomings in user interface design . Human Factors , 47
  • Brodie , J. , Chattratichart , J. , Perry , M. and Scane , R. 2003 . “ How age can inform the future design of the mobile phone experience ” . In Universal Access in HCI , Edited by: Stephanidis , C. 822 – 826 . Mahwah, NJ : LEA .
  • Cooper , A. 1999 . The Inmates are Running the Asylum. Why High Tech Products Drive Us Crazy and How to Restore from Sanity , Indianapolis : Sams .
  • Craik , F. and Salthouse , T. 1992 . The Handbook of Aging and Cognition , Hillsdale, NJ : LEA .
  • Curry , D. 2001 . “ In-vehicle cell phones: fatal distraction – yes or no? ” . In Proceedings of the Human Factors And Ergonomic Society 45th Annual Meeting , 562 – 566 . Santa Monica, CA : Human Factors and Ergonomics Society . 8 – 12 October, Minneapolis, MN
  • Dix , A. , Finley , J. , Abowd , G. and Beal , R. 1998 . Human Computer Interaction , London : Prentice Hall .
  • EN ISO 9241-11 . 1997 . Ergonomic Requirements for Office Work with Visual Display Terminals. Part 11: Guidance on Usability , Berlin : Beuth .
  • Gabriel , M. and Benoit , U. 2003 . Universal Access in HCI , Edited by: Stephanidis , C. 872 – 876 . Mahwah, NJ : LEA . The Web accessible for all: guidelines for seniors
  • Kelly , C. and Charness , N. 1995 . Issues in training older adults to use computers . Behaviour and Information Technology , 14 : 107 – 120 .
  • Kurniawan , S. , Zaphiris , P. and Ellis , R. 2003 . “ Age-related differences in subjective eatings of hierarchical information ” . In Universal Access in HCI , Edited by: Stephanidis , C. 857 – 861 . Mahwah, NJ : LEA .
  • Kieras , D. and Polson , P. G. 1985 . An approach to the formal analysis of user complexity . International Journal of Man – Machine Studies , 22 : 365 – 394 .
  • Kim , H. and Hirtle , S. 1995 . Spatial metaphors and disorientation in hypertext browsing . Behaviour and Information Technology , 14 : 239 – 250 .
  • Kline , D. and Scialfa , C. 1997 . “ Sensory and perceptual functioning: basic research and human factors implications ” . In Human Factors and the Older Adult , Edited by: Fisk , A. D. and Rogers , W. A. 27 – 54 . San Diego : Academic .
  • Lin , D.-Y. 2001 . “ Age differences in the performance of hypertext perusal ” . In Proceedings of the Human Factors And Ergonomic Society 45th Annual Meeting , 211 – 215 . Santa Monica, CA : Human Factors and Ergonomics Society . 8 – 12 October, Minneapolis, MN
  • Maguire , M. and Osman , Z. 2003 . “ Designing for older and inexperienced mobile phone users ” . In Universal Access in HCI , Edited by: Stephanidis , C. 439 – 443 . Mahwah, NJ : LEA .
  • Melenhorst , A -S. , Rogers , W. and Caylor , E. 2001 . “ The use of communication technologies by older adults: exploring the benefits from the users' perspective ” . In Proceedings of the Human Factors and Ergonomic Society 45th Annual Meeting , 221 – 225 . Santa Monica, CA : Human Factors and Ergonomics Society . 8 – 12 October, Minneapolis, MN
  • Norman , K. L. 1994 . Spatial visualization – A gateway to computer-based technology . Journal of Special Education Technology , 7 : 195 – 206 .
  • Noyes , J. and Sheard , M. 2003 . “ Designing for older adults: are they a special group? ” . In Universal Access in HCI , Edited by: Stephanidis , C. 877 – 881 . Mahwah, NJ : LEA .
  • Pak , R. 2001 . “ A further examination of the influence of spatial abilities on computer task performance in younger and older adults ” . In Proceedings of the Human Factors and Ergonomic Society 45th Annual Meeting , 1551 – 1555 . Santa Monica, CA : Human Factors and Ergonomics Society . 8 – 12 October, Minneapolis, MN
  • Salthouse , T. A. 1992 . “ Reasoning and spatial abilities ” . In The Handbook of Aging and Cognition , Edited by: Craik , F. I.M. and Salthouse , T. A. 167 – 172 . Hillsdale, NJ : Erlbaum .
  • Shneiderman , B. 1998 . Designing the User Interface , Reading, MA : Addison-Wesely .
  • Tuomainen , K. and Haapanen , S. 2003 . “ Needs of the active elderly for mobile phones ” . In Universal Access in HCI , Edited by: Stephanidis , C. 494 – 498 . Mahwah, NJ : LEA .
  • Vercruyssen , M. 1997 . “ Movement control and speed of behaviour ” . In Human Factors and the Older Adult , Edited by: Fisk , A. D. and Rogers , W. A. 55 – 86 . San Diego : Academic .
  • Vicente , K. J. , Hayes , B. C. and Williges , R. C. 1987 . Assaying and isolating individual differences in searching a hierarchical files system . Human Factors , 29 : 349 – 359 .
  • Westerman , S. J. 1997 . Individual differences in the use of command line and menu computer interfaces . International Journal of Human Computer Interaction , 9 : 183 – 198 .
  • Willis , S. L. and Schaie , K. W. 1986 . Training the elderly on the ability factors of spatial orientation and inductive reasoning . Psychology and Aging , 1 : 239 – 247 .
  • Ziefle , M. 2001 . “ Aging, visual performance, and eyestrain in different screen technologies ” . In Proceedings of the Human Factors And Ergonomic Society 45th Annual Meeting , 262 – 266 . Santa Monica, CA : Human Factors and Ergonomics Society . 8 – 12 October, Minneapolis, MN
  • Ziefle , M. 2002a . “ Usability of menu structures and navigation keys in mobile phones: a comparison of the ease of use in three different brands ” . In Proceedings of the 6th International Conference on Work with Display Units , Edited by: Cakir , A. , Cakir , G. and Luczak , H. 359 – 361 . Berlin : Ergonomic .
  • Ziefle , M. 2002b . The influence of user expertise and phone complexity on performance, ease of use and learnability of different mobile phones . Behaviour and Information Technology , 21 : 303 – 311 .
  • Ziefle , M. and Bay , S. 2004 . “ Mental models of a cellular phone menu. Comparing older and younger novices ” . In Mobile Human Computer Interaction , Edited by: Brewster , S. and Dunlop , M. 25 – 37 . Berlin, Heidelberg : Springer .
  • Ziefle , M. , Bodendieck , A. and Künzer , A. 2004 . “ The impact of user characteristics on the utility of adaptive help systems ” . In Work with Computing Systems 2004 , Edited by: Khalid , H. M. , Helander , M. G. and Yeo , A. W. 71 – 76 . Kuala Lumpur : Damai Sciences .
  • Ziefle , M. , Bay , S. and Schwade , A. On keys' meanings and modes: The impact of navigation key solutions on children's efficiency using a mobile phone . Behaviour and Information Technology , n.d., submitted

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.