User acceptance of context-aware services: self-efficacy, user innovativeness and perceived sensitivity on contextual pressure

References

• Abowd , G. D. Software engineering issues for ubiquitous computing . Proceedings of the 21st International Conference on Software Engineering . April 1999 , Los Angeles, CA. pp. 75 – 84 .
   Google Scholar
• Abowd , G. D. 2000 . Charting past, present, and future research in ubiquitous computing . ACM Transactions on Computer – Human Interaction , 7 : 29 – 58 .
   Google Scholar
• Abowd , G. D. , Atkeson , C. G. , Hong , J. , Long , S. , Kuper , R. and Pinkerton , M. 1997 . Cyberguide: a mobile context-aware tour guide . Wireless Networks , 3 : 421 – 433 .
   Web of Science ®Google Scholar
• Acton , T. , Golden , W. , Gudea , S. and Scott , M. Usability and acceptance in small-screen information systems . Proceedings of Collaborative Electronic Commerce Technologies and Research, CollECTeR . June 2004 . http://www.pmn.co.uk/smallscreenusability.pdf (accessed 10 December 2004)
   Google Scholar
• Adams , D. , Nelson , R. and Todd , P. 1992 . Perceived usefulness, ease of use, and usage of information technology: a replication . MIS Quarterly , 16 : 227 – 247 .
   Web of Science ®Google Scholar
• Agarwal , R. and Karahanna , E. 2000 . Time flies when you're having fun: cognitive absorption and beliefs about information technology usage . MIS Quarterly , 24 : 665 – 694 .
   Web of Science ®Google Scholar
• Agarwal , P. and Prasad , J. 1997 . The role of innovation characteristics and perceived voluntariness in the acceptance of information technologies . Decision Sciences , 28 : 557 – 582 .
   Web of Science ®Google Scholar
• Agarwal , R. and Prasad , J. 1998 . A conceptual and operational definition of personal innovativeness in the domain of information technology . Information Systems Research , 9 : 204 – 215 .
   Web of Science ®Google Scholar
• Agarwal , R. and Prasad , J. 1999 . Are individual differences germane to the acceptance of new information technologies? . Decision Sciences , 30 : 361 – 391 .
   Web of Science ®Google Scholar
• Agarwal , R. , Sambamurthy , V. and Stair , R. 2000 . The evolving relationship between general and specific computer self-efficacy . Information Systems Research , 11 : 418 – 430 .
   Web of Science ®Google Scholar
• Anderson , J. and Gerbing , D. 1988 . Structural equation modeling in practice: a review and recommended two-step approach . Psychological Bulletin , 103 : 411 – 423 .
   Web of Science ®Google Scholar
• Bajaj , A. and Nidumolu , S. 1998 . A feedback model to understand information system usage . Information & Management , 33 : 213 – 224 .
   Web of Science ®Google Scholar
• Bandura , A. 1986 . Social Foundations of Thought and Action: A Social Cognitive Theory , Englewood Cliffs, NJ : Prentice-Hall .
   Google Scholar
• Beardon , W. , Sharma , S. and Teel , J. 1982 . Sample size effects on chi-square and other statistics used in evaluating causal models . Journal of Marketing Research , 19 : 419 – 456 .
   Web of Science ®Google Scholar
• Bentler , P. and Chou , C. 1987 . Practical issues in structural modeling . Sociological Methods and Research , 16 : 78 – 117 .
   Web of Science ®Google Scholar
• Bevan , N. 2001 . International standards for HCI and usability . International Journal of Human-Computer Studies , 55 : 533 – 552 .
   Web of Science ®Google Scholar
• Bitner , M. J. and Booms , B. H. 1990 . The service encounter: diagnosing favorable and unfavourable incidents . Journal of Marketing , 54 : 71 – 84 .
   Web of Science ®Google Scholar
• Bolger , N. and Schilling , E. 1991 . Personality and the problems of everyday life: the role of neuroticism in exposure and reactivity to daily stressors . Journal of Personality , 59 : 355 – 386 .
   PubMed Web of Science ®Google Scholar
• Brand , C. 2005 . Quotes XIV-Neuroticism, Neurosis and Moods, Personality, Biology, and Society . Available online at: www.cycad.com/cgi-bin/Brand/quotes/index.html (accessed 1 December 2005)
   Google Scholar
• Bylund , M. and Espinoza , F. Using Quake III Arena to simulate sensors and actuators when evaluating and testing mobile services . CHI '01 on Human Factors in Computing Systems . 31 March – 5 April , Seattle, WA. pp. 241 – 242 .
   Google Scholar
• Chau , P. 1996 . An empirical investigation on factors affecting the acceptance of case by systems developers . Information & Management , 30 : 269 – 280 .
   Web of Science ®Google Scholar
• Cheverst , K. , Mitchell , K. and Davies , N. 2002 . The role of adaptive hypermedia in a context-aware tourist GUIDE . Communications of the ACM , 45 : 47 – 51 .
   Web of Science ®Google Scholar
• Compeau , D. and Higgins , C. 1995 . Computer self-efficacy: development of a measure and initial test . MIS Quarterly , 19 : 189 – 211 .
   Web of Science ®Google Scholar
• Costa , P. T. Jr. and McCrae , R. B. 1992 . Revised NEO Personality Inventory Manual , Odessa, FL : Psychological Assessment Resources .
   Google Scholar
• Cox , T and Ferguson , E. 1991 . “ Individual differences, stress and coping ” . In Personality and Stress: Individual Differences in the Stress Process , Edited by: Coope , C. L. and Payne , R. 7 – 30 . Chichester : John Wiley .
   Google Scholar
• Cox , T and Griffiths , A. 1995 . “ The nature and measurement of work stress: theory and practice ” . In The Evaluation of Human Work: A Practical Ergonomics Methodology , Edited by: Wilson , J. and Corlett , N. 783 – 803 . London : Taylor & Francis .
   Google Scholar
• Davis , F. 1989 . Perceived usefulness, perceived ease of use, and user acceptance of information technology . MIS Quarterly , 13 : 319 – 340 .
   Web of Science ®Google Scholar
• Davis , F. 1993 . User acceptance of information technology: system characteristics, user perceptions and behavior impacts . International Journal of Man-Machine Studies , 38 : 475 – 487 .
   Google Scholar
• Davis , F. , Bagozzi , R. and Warshaw , P. 1989 . User acceptance of computer technology: a comparison of two theoretical models . Management Science , 35 : 982 – 1003 .
   Web of Science ®Google Scholar
• Dillon , A. and Morris , M. Power, perception and performance: from usability engineering to technology acceptance with the P3 model of user response . Proceedings of 43rd Annual Conference of the Human Factors and Ergonomics Society . 27 September – 1 October , Houstan, Texas. pp. 303 – 319 . Santa Monica, CA : HFES .
   Google Scholar
• Dishaw , M. and Strong , D. 1999 . Extending the technology acceptance model with task-technology fit constructs . Information & Management , 36 : 9 – 22 .
   Web of Science ®Google Scholar
• Erickson , T. 2002 . Some problems with the notion of context-aware computing . Communications of the ACM , 45 : 102 – 104 .
   Web of Science ®Google Scholar
• Eysenck , H. and Eysenck , S. 1975 . Manual of the Eysenck Personality Questionnaire , London : Hodder and Stoughton .
   Google Scholar
• Fenech , T. 1998 . Using perceived ease of use and perceived usefulness to predict acceptance of the world wide web . Computer Networks and ISDN Systems , 30 : 629 – 630 .
   Web of Science ®Google Scholar
• Fornell , C. and Larcker , D. 1981 . Evaluating structural equation models with unobservable variables and measurement error . Journal of Marketing Research , 18 : 39 – 50 .
   Web of Science ®Google Scholar
• Gist , M. 1987 . Self-efficacy: implications for organizational behavior and human resource management . Academy of Management Review , 12 : 472 – 485 .
   Web of Science ®Google Scholar
• Gollwitzer , M. 1999 . Implementation intentions: strong effects of simple plans . American Psychologist , 54 : 493 – 503 .
   Web of Science ®Google Scholar
• Hair , J. J. , Anderson , R. , Tatham , R. and Black , W. 1998 . Multivariate Data Analysis , 5th edition , Englewood Cliffs, NJ : Prentice-Hall .
   Google Scholar
• Hartwick , J. and Barki , H. 1994 . Explaining the role of user participation in information system use . Management Science , 40 : 440 – 465 .
   Web of Science ®Google Scholar
• Henry , J. W. and Stone , R. W. 1994 . A structural equation model of end-user satisfaction with a computer-based medical information system . Information Resources Management Journal , 7 ( 3 ) : 21 – 33 .
   Google Scholar
• Hoelter , J. 1983 . The analysis of covariance structures: goodness-of-fit indices . Sociological Methods and Research , 11 : 325 – 344 .
   Web of Science ®Google Scholar
• Hong , W. , Thong , J. , Wong , W. and Tam , K. 2001 – 2002 . Determinants of user acceptance of digital libraries: an empirical examination of individual differences and system characteristics . Journal of Management Information Systems , 18 : 97 – 124 .
   Web of Science ®Google Scholar
• Hsu , C. L. and Lu , H. P. 2004 . Why do people play on-line games? An extended TAM with social influences and flow experience . Information & Management , 41 : 853 – 868 .
   Web of Science ®Google Scholar
• Hu , P. J.-H. , Clark , T. H.K. and Ma , W. W. 2003 . Examining technology acceptance by school teachers: a longitudinal study . Information & Management , 41 : 227 – 241 .
   Web of Science ®Google Scholar
• Hubona , G. S. and Kennick , E. The impact of external variables on information technology usage behavior . Proceedings of the Twenty-ninth Annual Hawaii International Conference on System Sciences (HICSS-2g) . January 3 – 6 . pp. 166 – 175 . Maui, , Hawaii : IEEE Computer Society .
   Google Scholar
• Igbaria , M. and Iivary , J. 1995 . The effects of self-efficacy on computer usage . Omega: International Journal of Management Science , 23 : 587 – 605 .
   Web of Science ®Google Scholar
• Jackson , C. , Chow , S. and Leitch , R. 1997 . Toward an understanding of the behavioral intention to use an information system . Decision Sciences , 28 : 357 – 389 .
   Web of Science ®Google Scholar
• Jöreskog , K. and Sörbon , D. 1993 . Structural Equation Modeling with the SIMPLIS Command Language , Chicago : Scientific Software International Inc .
   Google Scholar
• Kasper-Fuehrer , E. and Ashkanasy , N. M. 2001 . Communicating trustworthiness and building trust in interorganizational virtual organizations . Journal of Management , 27 : 235 – 254 .
   Web of Science ®Google Scholar
• Khungar , S. and Riekki , J. Posters: a context based storage for ubiquitous computing applications . Proceedings of the 2nd European Union Symposium on Ambient Intelligence . November 8 – 10 . pp. 55 – 58 . The Netherlands : Eindhoven University of Technology .
   Google Scholar
• Kintsch , W. 1988 . The role of knowledge in discourse comprehension: a construction-integration model . Psychological Review , 95 : 163 – 182 .
   PubMed Web of Science ®Google Scholar
• Kwon , O. 2004 . Modeling and generating context-aware agent-based applications with amended colored petri nets . Expert Systems with Applications , 27 : 609 – 621 .
   Web of Science ®Google Scholar
• Lazarus , R. S. 1966 . Psychological Stress and the Coping Process , New York : McGraw-Hill .
   Google Scholar
• Lazarus , R. S. and Folkman , S. 1984 . Stress, Appraisal, and Coping , New York : Springer .
   Google Scholar
• Magnus , K. , Diener , E. , Fujita , F. and Pavot , W. 1993 . Extraversion and neuroticism as predictors of objective life events: a longitudinal analysis . Personality and Social Psychology , 65 : 1046 – 1053 .
   Web of Science ®Google Scholar
• Marakas , G. , Yi , M. and Johnson , R. 1998 . The multilevel and multifaceted character of computer self-efficacy: toward clarification of the construct and an integrative framework for research . Information Systems Research , 9 : 126 – 153 .
   Web of Science ®Google Scholar
• Moore , G. and Benbasat , I. 1991 . Development of an instrument to measure the perceptions of adopting an information technology innovation . Information Systems Research , 2 : 192 – 222 .
   Web of Science ®Google Scholar
• Morris , M. and Dillon , A. 1997 . How user perceptions influence software use . IEEE Software , 14 : 58 – 65 .
   Web of Science ®Google Scholar
• Nielsen , J. 1993 . Usability Engineering , Boston : Academic Press .
   Google Scholar
• Ong , C. S. , Lai , J. Y. and Wang , Y. S. 2004 . Factors affecting engineers acceptance of asynchronous e-learning systems in high-tech companies . Information & Management , 41 : 795 – 804 .
   Web of Science ®Google Scholar
• Pavot , W. , Fugita , F. and Diener , E. 1996 . The relation between self-aspect congruence, personality, and subjective well-being . Personality and Individual Differences , 22 : 183 – 191 .
   Web of Science ®Google Scholar
• Ryser , J. and Glinz , M. A scenario-based approach to validating and testing software systems using statecharts . Proceedings of the 12th International Conference on Software and Systems Engineering and their Applications (ICSSEA '99) . Paris : CNAM .
   Google Scholar
• Schuler , R. and Jackson , S. 1986 . Managing stress through PHRM practices: an uncertainty interpretation . Research in Personnel and Human Resources Management , 4 : 183 – 224 .
   Google Scholar
• Seyal , A. H. and Pijpers , G. G.M. 2004 . Senior government executives' use of the internet: a bruneian scenario . Behavior & Information Technology , 23 : 197 – 210 .
   Web of Science ®Google Scholar
• Steiger , J. 1990 . Structural model evaluation and modification: an interval estimation approach . Multivariate Behavioral Research , 25 : 173 – 180 .
   PubMed Web of Science ®Google Scholar
• Subramanian , G. 1994 . A replication of perceived usefulness and perceived ease of use measurement . Decision Sciences , 25 : 863 – 874 .
   Web of Science ®Google Scholar
• Tamminen , S. , Oulasvirta , A. , Toiskallio , K. and Kankainen , A. 2004 . Understanding mobile contexts . Personal and Ubiquitous Computing , 8 : 135 – 143 .
   Web of Science ®Google Scholar
• Taylor , R. 1992 . “ Case studies in stress ” . In Prevention of Mental Ill Health at Work , Edited by: Jenkins , R. and Coney , N. 91 – 102 . London : HMSO .
   Google Scholar
• Taylor , S. and Todd , P. 1995 . Assessing it usage: the role of prior experience . MIS Quarterly , 19 : 561 – 570 .
   Web of Science ®Google Scholar
• Tractinsky , N. 2004 . A few notes on the study of beauty in HCI . Human-Computer Interaction , 19 : 351 – 357 .
   Web of Science ®Google Scholar
• van de Heijden , H. 2001 . Factors influencing the usage of websites: the case of a generic portal in the Netherlands . Information & Management , 40 : 541 – 549 .
   Web of Science ®Google Scholar
• Venkatesh , V. 1999 . Creation of favorable uses perceptions: exploring the role of intrinsic motivation . MIS Quarterly , 23 : 239 – 260 .
   Web of Science ®Google Scholar
• Venkatesh , V. 2000 . Determinants of perceived ease of use: integrating control, intrinsic motivation, and emotion into the technology acceptance model . Information Systems Research , 11 : 342 – 365 .
   Web of Science ®Google Scholar
• Venkatesh , V. and Davis , F. 2000 . A theoretical extension of the technology acceptance model: four longitudinal field studies . Management Science , 46 : 186 – 204 .
   Web of Science ®Google Scholar
• Venkatesh , V. , Morris , M. , Davis , G. and Davis , F. 2003 . User acceptance of information technology: toward a unified view . MIS Quarterly , 27 : 425 – 478 .
   Web of Science ®Google Scholar
• Vijayasarathy , L. R. 2004 . Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance model . Information & Management , 41 : 747 – 762 .
   Web of Science ®Google Scholar
• Want , R. , Hopper , A. , Falcao , V. and Gibbons , J. 1992 . The active badge location system . ACM Transactions on Information Systems , 10 : 91 – 102 .
   Web of Science ®Google Scholar
• Watson , D. and Clark , L. 1984 . Negative affectivity: the disposition to experience aversive emotional states . Psychological Bulletin , 96 : 465 – 490 .
   PubMed Web of Science ®Google Scholar
• Watson , D. and Clark , L. 1992 . On traits and temperament: general and specific factors of emotional experience and their relation to the five-factor model . Journal of Personality , 60 : 441 – 476 .
   PubMed Web of Science ®Google Scholar
• Weiser , W. 1991 . The computer for the 21st century . Scientific American , 265 : 94 – 104 .
   Web of Science ®Google Scholar
• Williams , S. 1994 . Managing Pressure for Peak Performance , London : Kogan Page .
   Google Scholar
• Wu , I. L. and Wu , K. W. 2005 . A hybrid technology acceptance approach for exploring E-CRM adoption in organizations . Behavior & Information Technology , 24 : 303 – 316 .
   Web of Science ®Google Scholar
• Zhang , P. , Carey , J. , Te'eni , D. and Tremaine , M. 2005 . Incorporating HCI development into SDLC: a methodology . Communications of the AIS , 15 : 512 – 543 .
   Google Scholar
• Zmud , R. 1979 . Individual differences and MIS success: a review of the empirical literature . Management Science , 25 : 966 – 979 .
   Web of Science ®Google Scholar