Usability engineering laboratories: limitations and challenges toward a unifying tools/practices environment

References

• Bartek , V. and Cheatham , D. 2003 . Experience remote usability testing, Part 1: Examine study results on the benefits and downside of remote usability testing . Retrieved May, 2005, from http://www-106.ibm.com/developerworks/library/wa-rmusts1/
   Google Scholar
• Becker , J. , zur Muehlen , M. and Gille , M. 2002 . “ Workflow application architectures: classification and characteristics of workflow-based information systems ” . In Workflow Handbook , Edited by: Fischer , Layna . 39 – 50 . Lighthouse Point, FL : Future Strategies .
   Google Scholar
• Bevan , N. 2000 . Cost Benefit analysis . TRUMP report, September. http://www.usability.serco.com/trump/methods/integration/costbenefits.htm
   Google Scholar
• Bias , R. G. and Mayhew , D. J. 1994 . Cost-justifying usability , Boston : Morgan Kaufmann .
   Google Scholar
• Jintae , L. , Grunninger , M. , Jin , Y. , Malone , T. , Tate , A. , Yost , G. , Farquar , A. , Menzel , C. , Woelk , D. and Zlotkin , G. 1998 . “ The PIF process interchange format and framework. Version 1.2 ” . In The knowledge engineering review , Vol. 13 , 91 – 120 . Cambridge, , UK : Cambridge University Press .
   Google Scholar
• Landauer , T. K. 1995 . The trouble with computers: usefulness, usability and productivity , Cambridge, MA : MIT Press .
   Google Scholar
• Moha , N. , Li , Q. , Seffah , A. and Michel , G. 2004 . Towards a platform for usability remote tests via internet. OZCHI 2004 , Australia : University of Wollongong .
   Google Scholar
• Morae . “ Morae: usability testing solution for web sites and software ” . Available online at: http://www.techsmith.com/morae.asp
   Google Scholar
• Muller , M. J. , Wildman , D. M. and White , E. A. 1993 . Equal opportunity PD using pictive . Communications of the ACM , 36 : 64 – 66 .
   Google Scholar
• Noldus . “ Usability testing ” . Available online at: http://www.noldus.com/site/doc200502020
   Google Scholar
• Omg . “ Object management group, UML ” . Available online at http://www.uml.org/
   Google Scholar
• OvoStudio . “ Usability labs and software ” . Available online at http://www.ovostudios.com/
   Google Scholar
• Rubin , J. 1994 . Handbook of usability testing: how to plan, design, and conduct effective tests , New York : Wiley .
   Google Scholar
• Salzman , M. C. and Rivers , S. D. 1994 . Smoke and mirrors: setting the stage for a successful usability test . Behaviour and Information Technology , 13 : 9 – 16 .
   Web of Science ®Google Scholar
• Seffah , A. and Metzker , E. 2004 . The obstacles and myths of usability and software engineering . Communications of the ACM , 47 : 71 – 76 .
   Web of Science ®Google Scholar
• Taylor , G. E. , Jones , R. M. , Goldstein , M. , Frederiksen , R. and Wray , R. E. . VISTA: a generic toolkit for visualizing agent behavior . Proceedings of the Eleventh Conference on Computer Generated Forces and Behavioral Representation . Institute for Simulation and Training, Orlando, Florida
   Google Scholar
• Triangle . “ Triangle usability professionals association ” . Available online at: http://www.triupa.org/
   Google Scholar
• Tullis , T. S. , Fleischman , S. , McNulty , M. , Cianchette , C. and Bergel , M. . An empirical comparison of lab and remote usability testing of web sites . Usability Professionals Association Conference . July 2002 , Orlando, USA.
   Google Scholar
• Uzilla . “ Tools for a usable web ” . Available online at http://uzilla.org/
   Google Scholar