Performance and preference in videotex menu retrieval: a review of the empirical literature

References

• ACKROFF , J, M. , 1979 , Unpublished paper, Bell Laboratories. Cited in Directions in Human-Computer Interaction , edited by A. Badre and B. Schneiderman ( Norwood , NJ : Ablex , 1982 ).
   Google Scholar
• ALLEN , R. B. , ( 1982 ) Cognitive factors in human interaction with computers , Behaviour & Information Technology , 1 , 257 – 278 .
   Google Scholar
• ALLEN , R. B. , ( 1983 ) Cognitive factors in the use of menus and trees: An experiment , IEEE Journal on Selected Areas in Communications , SAC-I , 333 – 336 .
   Google Scholar
• BORGMAN , C. L. , 1984 , The user's mental model of an information retrieval system: Effects on performance. Stanford, CA: Stanford University (Ph.D. dissertation) . Dissertation Abstracts International , 1984 , 45 , 4-A . ( Ann Arbor , MI : University Microfilms DA8408258 ).
   Google Scholar
• BORGMAN , C. L. : ( 1986 ) The user's mental model of an information retrieval system: an experiment on a prototype online catalogue , International Journal of Man-Machine Studies , 24 , 47 – 64 .
   Web of Science ®Google Scholar
• BRAINE , M. D. , ( 1978 ) On the relation between the natural logic of reasoning and standard logic , Psychological Review , 85 , 1 – 21 .
   Web of Science ®Google Scholar
• BROADBENT , D. E. , and BROADBENT , M. H. , ( 1978 ) The allocation of descriptor terms by individuals in a simulated retrieval system , Ergonomics , 21 , 343 – 354 .
   Web of Science ®Google Scholar
• CANTER , D. , RIVERS , R. , and STORRS , G. , ( 1985 ) Characterizing user navigation through complex data structures , Behaviour & Information Technology , 4 , 93 – 102 .
   Web of Science ®Google Scholar
• CARD , S. K. , 1982 , User perceptual mechanisms in the search of computer command menus . Proceedings of the Conference on Human Factors in Computer Systems , Gaithersburg , M.D. ( Association for Computing Machinery ) , pp. 25 – 31 .
   Google Scholar
• CARD , S. K. , 1983 Visual search of computer command menus , Attention and Performance X , edited by H. Bourma and D , Bouwhuis ( Hillsdale . N.J. : Lawrence Erlbaum Associates ), pp. 97 – 108
   Google Scholar
• CHAO , G. , 1982 , The use of keywords on videotex systems . Report for the Department of Communications , Ottawa , Canada , Contract No. OER82-05055 .
   Google Scholar
• CHAO , G. , 1983 , Keyword generation for self-formulated and non-self-formulated search questions by videotex-naive subjects . Report for the Department of Communications , Ottawa , Canada , Contract No. OER82-05055 , 1 – 45 .
   Google Scholar
• CLAUER , C. K. , 1972 , An experimental evaluation of hierarchical decision-making for information retrieval . Stanford , CA : Stanford University (Ph.D. dissertation) . Dissertation Abstracts International , 1973 (Ann Arbor, MI: University Microfilms 73-4484) .
   Google Scholar
• COLLINS , A. M. , and LOFTUS , E. F. , (1975) A spreading-activation theory of semantic processing, Psychological Review , 82, 407–428.
   Web of Science ®Google Scholar
• DUMAIS , S. T. , and LANDAUER , T. K. , ( 1983 ) Using examples to describe categories , CHI‘83 Proceedings (ACM) , pp. 112 – 115 .
   Google Scholar
• EASTCOTT , J. , 1981 , User satisfaction and performance with two methods of retrieving information for a videotex system . Unpublished honours thesis , Carleton University , Ottawa , Canada .
   Google Scholar
• FRANKHUIZEN , J. L. , and VRINS , T. G. M. , 1980 , Human factors studies with Viewdata . Proceedings of the Ninth International Symposium on Human Factors in Telecommunications , Red Bank , New Jersey ( Holmdel, N.J. : Bell Labs ), pp. 1 – 7 .
   Google Scholar
• GECSEI , J. , 1983 , The Architecture of Videotex Systems ( Englewood Cliffs , N.J. : Prentice-Hall ).
   Google Scholar
• GHOSE , A. , and DHAWLE , A. S. : ( 1979 ) Between traditional classification and coordinate indexing , Information Processing & Management , 15 , 27 – 31 .
   Google Scholar
• GIROUX , L. , and BELLEAU , R. , ( 1986 ) What's on the menu? The influence of menu content on the selection process , Behaviour and Information Technology , 5 , 169 – 172 .
   Web of Science ®Google Scholar
• GRAF , P. , ( 1980 ) Two consequences of generating: increased inter- and intraword organization of sentences , Journal of Verbal Learning and Verbal Behavior , 19 , 316 – 327 .
   Google Scholar
• GRAF , P. ( 1981 ) Reading and generating normal and transformed sentences , Canadian Journal of Psychology , 35 , 293 – 307 .
   Google Scholar
• GRUSEC , T. , 1981 , Theory and methodology for research into browsing with special reference to videotex data bases. Contract report for the federal Department of Communications , Ottawa , Canada . Contract No. 5ER.36100-1-O31O .
   Google Scholar
• HARRIS , L. R. , 1983 , The advantages of natural language processing . Designing for Human-Computer Interaction , edited by M. E. Sime and M. J. Coombs ( New York : Academic Press ), pp. 73 – 86 .
   Google Scholar
• HILL , I. D. , 1983 , Natural language versus computer language . Designing for Human-Computer Interaction , edited by M. E. Sime and M. J. Coombs ( New York : Academic Press ), pp. 55 – 72 .
   Google Scholar
• KIGER , J. I. ( 1984 ) The depth/breadth trade-off in the design of menu-driven user interfaces , International Journal of Man-Machine Studies , 20 , 201 – 213 .
   Google Scholar
• LANCASTER , F. W. ; 1968 , Information Retrieval Systems ( New York : Wiley ).
   Google Scholar
• LANCASTER , F. W. , 1973 , Information Retrieval On-Line ( Los Angeles , CA : Melville ).
   Google Scholar
• LANCASTER , F. W. , 1978 , Toward Paperless Information Systems ( New York : Academic ).
   Google Scholar
• LATREMOUILLE , S. , and LEE , E. S. ; 1981 , The design of videotex tree indexes: The use of descriptors and the enhancement of single index pages . Telidon Behavioural Research II: The Design of Videotex Tree Indexes , edited by D. Phillips ( Ottawa , Canada : Department of Communications ), pp. 65 – 112 .
   Google Scholar
• LEE , E. S. , 1980 a, The optimum number of alternatives to display on an index page in an interactive Telidon database . Telidon Behavioural Research I , edited by D. Phillips ( Ottawa , Canada : Department of Communications ), pp. 128 – 149 .
   Google Scholar
• LEE , E. S. , 1980 b, Broadcast Telidon: The optimum number of alternatives per index page . Telidon Behavioural Research I , edited by D. Phillips ( Ottawa , Canada ), pp. 150 – 230 .
   Google Scholar
• LEE , E. S. , and LATREMOUILLE , S. , 1980 , Evaluation of tree structured organization of information on Telidon . Telidon Behavioural Research I , edited by D. Phillips ( Ottawa , Canada : Department of Communications ), pp. 231 – 242 .
   Google Scholar
• LEE , E. S. , and MACGREGOR , J. N. , ( 1985 ) Minimizing user search time in menu retrieval systems , Human Factors , 27 , 157 – 162 .
   Web of Science ®Google Scholar
• LEE , E. S. , MACGREGOR , J. N. , LAM , N. , and CHAO , G. , ( 1986 a ) Keyword-menu retrieval: An effective alternative to menu indexes , Ergonomics , 29 , 115 – 130 .
   Web of Science ®Google Scholar
• LEE , E. S. , MACGREGOR , J. N. , LAM , N. , and CHAO , G. , 1986 b , Effects of experience in keyword-menu retrieval . Contemporary Ergonomics 1986 , edited by D. J. Oborne , ( London , Philadelphia : Taylor & Francis ) pp. 310 – 314 .
   Google Scholar
• LEE , E. S. , WHALEN , T. , MCEWEN , S. A. , and LATREMOUILLE , S. , ( 1984 ) Optimizing the design of menu pages for information retrieval , Ergonomics , 27 , 1051 – 1069 .
   Web of Science ®Google Scholar
• MCCRACKEN , D. L. , and AKSCYN , R. M. , ( 1984 ) Experience with the ZOG human-computer interface system , International Journal of Man-Machine Studies , 21 , 293 – 310 .
   Google Scholar
• MCEWEN , S. A. 1981 , An investigation of user search performance on the Telidon information retrieval system . Telidon Behavioural Research II: The Design of Videotex Tree Indexes , edited by D. Phillips ( Ottawa , Canada : Department of Communications ), pp. 35–61.
   Google Scholar
• MACGREGOR , J. N. , 1981, A structural model of hierarchical retrieval. Unpublished manuscript, University of Victoria.
   Google Scholar
• MACGREGOR , J. N. , and LAM , N. , 1982 , Alternative index systems for Telidon: Recommendations based on behavioural considerations. Report submitted to the Behavioural Research Group, Department of Communications, Ottawa, Canada, contract no. OER1-05088 .
   Google Scholar
• MACGREGOR , J. N. , LEE , E. S. , and LAM , N. , 1985 , The user search process in menu retrieval and its implications for the structuring of menu indexes . Report for the Department of Communications , Ottawa , Canada , Contract No. OER83-01065 .
   Google Scholar
• MACGREGOR , J. N. , LEE , E. S. , and LAM , N. , ( 1986 a ) Optimizing the structure of database menu indexes; A decision model of menu search , Human Factors (in the press)
   Google Scholar
• MACGREGOR , J. N. , LEE , E. S. , and LAM , N. , 1986 b Optimizing the structure of menu indexes: A decision model of menu search , Contemporary Ergonomics 1986 , edited by D. J. Oborne , ( London , Philadelphia : Taylor & Francis ) pp. 315 – 319
   Google Scholar
• MANTEI , M. M. , 1982 , Disorientation behaviour in person-computer interaction . Los Angeles , CA : University of Southern California (Ph.D. dissertation) . (Ann Arbor, MI: University Microfilms) .
   Google Scholar
• MARTIN , T. R , WYMAN , J. C , and MADHOK , K. , 1983 , Feedback and exploratory mechanisms for assisting library staff improve on-line catalog searching ( Washington , D.C. : Council on Library Resources ).
   Google Scholar
• MAYSON-MADDISON , C. , 1983 , Keywords or menu selection?: An observational study of user choice . Report for the Department of Communications , Ottawa , Canada .
   Google Scholar
• MAYSON-MADDISON , C , and LEE , E. S. , 1982 , User search performance and the use of descriptors in two videotex menu indexes . Report for the Department of Communications , Ottawa , Canada , Contract No. OER81-3600 .
   Google Scholar
• MILLER , D. P. , 1981 , The depth/breadth tradeoff in hierarchical computer menus . Proceedings of the Human Factors Society—25th Annual Meeting—1981 , pp. 296 – 300 .
   Google Scholar
• PAAP , K. R. , and ROSKE-HOFSTRAND , R. J. , 1986 The optimal number of menu options per panel , Human Factors (in the press)
   Google Scholar
• PARTON , D. , HUFFMAN , K. , PRIDGEN , P. , NORMAN , K. , and SHNEIDERMAN , B. , 1985 Learning a menu selection tree: training methods compared , Behaviour & Information Technology , 4 , 81 – 91 .
   Web of Science ®Google Scholar
• POLLARD , D. , and JAMES , P. , 1980 , Aspects of indexing on Prestel . Proceedings of the Ninth International Symposium on Human Factors in Telecommunications , Red Bank , New Jersey ( Holmdel: Bell Labs ) , pp. 9 – 15 .
   Google Scholar
• QUILLIAN , M. R. , 1968 , Semantic memory . Semantic Information Processing , edited by M. Minsky ( MIT Press ).
   Google Scholar
• ROBERTSON , G. , MCCRACKEN , D. , and NEWELL , A. , 1981 The ZOG approach to man-machine communication , International Journal of Man-Machine Studies , 14 , 461 – 488 .
   Google Scholar
• ROSCH , E. , 1978 , Principles of categorization . Cognition and Categorization , edited by E. Rosch and B. Lloyd ( Hillsdale , N.J. : Lawrence Erlbaum Associates ).
   Google Scholar
• SAVAGE , R. E. , HABINEK , J. K. , and BARNHART , T. W. , 1982 The design, simulation, and evaluation of a menu driven user interface , Proceedings: Human Factors in Computer Systems . ( Gaitherburg , MD ), pp. 36 – 40
   Google Scholar
• SAYANI , H. H. , 1976 A basis for the design of operating system command and response languages , ACM 1976 : Proceedings of the Annual Conference ( NY : Association for Computing Machinery ), pp. 373 – 380
   Google Scholar
• SCHABAS , A. H. , WILLIAMSON , N. J. , and EINES , T. T. , 1981 , Keyword indexing. Report for the Behavioural Research Group , Department of Communications , Ottawa , Canada , Contract No. OER80-00427 .
   Google Scholar
• SCHULLER , J. A. , 1960 Experience with indexing and retrieving by UDC and Uniterms , Aslib Proceedings , 12 , 372 – 389 .
   Google Scholar
• SLAMECKA , N. J. , and GRAF , P. , 1978 The generation effect: the delineation of a phenomenon , Journal of Experimental Psychology: Human Learning and Memory , 4 , 605 – 616 .
   Google Scholar
• SNOWBERRY , K. , PARKINSON , S. R. , and SISSON , N. , 1983 Computer display menus , Ergonomics , 26 , 699 – 712 .
   Web of Science ®Google Scholar
• SNOWBERRY , K. , PARKINSON , S. R. , and SISSON , N. , 1985, Effects of help fields on navigating through hierarchical menu structures. International Journal of Man-Machine Studies , 22, 479–491.
   Google Scholar
• STEVENS , P. , and SHNETDERMAN , B. , 1981 Exploratory research on training aids for naive users of interactive systems , Proceedings ASIS Conference ( Washington , D.C. )
   Google Scholar
• STEWART , T. , 1980 , Prestel—How usable is it? Proceedings of the 1979 Congress on Human Aspects of Telecommunication , Munich ( New York : Springer-Verlag ) pp. 107 – 117 .
   Google Scholar
• STEWART , T. , 1985 Editorial , Behaviour & Information Technology , 4 , 79 – 80 .
   Google Scholar
• THOMAS , J. C. , 1983 , Psychological issues on the design of database query languages . Designing for Human-Computer Communication , edited by M. E. Sime and M. J. Coombs ( New York : Academic Press ).
   Google Scholar
• THOMPSON , D. A. : 1971 Interface design for an interactive information retrieval system: A literature survey and a research system description , Journal of the American Society of Information Science , 22 , 361 – 373 .
   Google Scholar
• TOMBAUGH , J. , and MCEWEN , S. , 1982 Comparison of two information retrieval methods on videotex: Tree-structure versus alphabetical directory , Proceedings of a Conference on Human Factors in Computer Systems . Gaithersburg , MD . pp. 106 – 110
   Google Scholar
• TYDEMAN , J. , LIPINSKI , H. , ADLER , R. , NYHAN , M. , and ZWIMPFER , L. , 1982 , Teletext and videotex in the United States ( New York : McGraw-Hill ).
   Google Scholar
• VAN NES , F. L. , and TROMP , J. H. , 1979 , Is viewdata easy to use? Institute for Perception Research , Eindhoven , The Netherlands : IPO Annual Progress Report , No. 14 .
   Google Scholar
• WEERDMEESTER , B. A. , VAN VELTHOVEN , R. H. , and VRINS , T. G. M. , 1985 Keywords for information retrieval on interactive videotex , Behaviour & Information Technology , 4 , 103 – 112 .
   Web of Science ®Google Scholar
• WHALEN , T. , 1982 , The design of index systems for information retrieval by naive users . 20th International Congress of Applied Psychology , Edinburgh , Scotland , p. 136 .
   Google Scholar
• WHALEN , T. , and LATRÉMOUILLE , S. , 1981 , The effectiveness of a tree-structured index when the existence of information is uncertain . Telidon Behavioural Research. II: The Design of Videotex Tree Indexes , edited by D. Phillips ( Ottawa , Canada : Department of Communications ), pp. 3 – 12 .
   Google Scholar