885
Views
19
CrossRef citations to date
0
Altmetric
Articles

Impact of top management team on firm performance in small and medium-sized enterprises adopting commercial open-source enterprise resource planning

, &
Pages 889-907 | Received 20 Feb 2010, Accepted 23 Sep 2010, Published online: 28 Feb 2011

References

  • Aberdeen Research . 2004 . ERP and small and midsized businesses: the 2004 benchmark report, July 2004 [online]. Available from: http://www.aberdeen.com [Accessed 4 December 2010]
  • AMI Report . 2007 . 2006–2007 U.S. small and medium business end-user survey [online]. Available from: http://www.ami-partners.com [Accessed 4 December 2010]
  • AMR Research . 2005 . $17 billion expected future growth in enterprise applications market [online]. Available from: http://www.amrresearch.com/Content/View.asp?pmillid=18789 [Accessed 4 December 2010]
  • Armstrong , C. and Sambamurthy , V. 1999 . Information technology assimilation in firms: the influence of senior leadership and IT infrastructure . Information Systems Research , 10 ( 4 ) : 304 – 327 .
  • Barney , J. 1991 . Firm resources and sustained competitive advantage . Journal of Management , 17 ( 1 ) : 99 – 120 .
  • Barney , J. , Wright , B. and Ketchen , M. 2001 . The resource-based view of the firm: ten years after 1991 . Journal of Management , 27 ( 6 ) : 625 – 641 .
  • Bassellier , G. , Benbasat , I. and Reich , H. 2003 . The influence of business managers' IT competence on championing IT . Information Systems Research , 14 ( 4 ) : 317 – 336 .
  • Bharadwaj , A. 2000 . A resource-based perspective on information technology capability and firm performance: an empirical investigation . MIS Quarterly , 24 ( 1 ) : 169 – 196 .
  • Bharati , P. and Chaudhury , A. 2009 . SMEs and competitiveness: the role of information systems . International Journal of E-Business Research , 5 ( 1 ) : 1 – 9 .
  • Botta-Genoulaz , V. , Millet , P. and Grabot , B. 2005 . A survey on recent research literature on ERP systems . Computers in Industry , 56 ( 6 ) : 510 – 522 .
  • Boynton , A. , Zmud , R. and Jacobs , G. 1994 . The influence of IT management practice on IT use in large organizations . MIS Quarterly , 18 : 299 – 318 .
  • Brown , L. 2001 . Case study: enterprise resource planning. informIT [online]. Available from: http://www.informit.com/articles/article.aspx?p=24014 [Accessed 4 December 2010]
  • Buonanno , G. 2005 . Factors affecting ERP system adoption . Journal of Enterprise Information Management , 18 ( 4 ) : 384 – 426 .
  • Cagwin , D. and Bouwman , M. 2002 . The association between activity-based costing and improvement in financial performance . Management Accounting Research , 13 ( 1 ) : 1 – 39 .
  • Caldeira , M. and Ward , J. 2001 . Using resource-based theory to interpret the successful adoption and use of information systems and technology in manufacturing small and medium-sized enterprises . European Journal of Information Systems , 12 ( 2 ) : 127 – 141 .
  • Campbell , K. and Luchs , K. 1997 . Core competency-based strategy , London : Thompson Business Press .
  • Carillo , K. and Okoli , C. 2008 . The open source movement: a revolution in software development . The Journal of Computer Information Systems , 49 ( 2 ) : 1 – 9 .
  • Caruso , D. 2007 . Six ways to ensure an ERP implementation delivers value . Manufacturing Business Technology , 25 ( 8 ) : 27 – 30 .
  • Chatterjee , D. , Grewal , R. and Sambamurthy , V. 2002 . Shaping up for e-commerce: institutional enablers of the organizational assimilation of web technologies . MIS Quarterly , 26 ( 2 ) : 65 – 85 .
  • Chibelushi , C. 2008 . Learning the hard way? Issues in the adoption of new technology in small technology oriented firms . Education & Training , 50 ( 8/9 ) : 725 – 736 .
  • Chin , W. 1998 . “ The partial least squares approach to structural equation modeling ” . In Modern methods for business research , Edited by: Marcoulides , G. 295 – 336 . Mahwah , NJ : Lawrence Erlbaum .
  • Chin , W. 2000 . Frequently asked questions – partial least squares & PLS graph [online]. Available from: http://disc-nt.cba.uh.edu/chin/plsfaq.htm [Accessed 4 December 2010]
  • Cohen , W. and Levinthal , D. 1990 . Absorptive capacity: a new perspective on learning and innovation . Administration Science Quarterly , 35 ( 1 ) : 128 – 152 .
  • Cronbach , L. 1951 . Coefficient alpha and the internal structure of tests . Psychometrika , 16 : 297 – 334 .
  • Damanpour , F. 1991 . Organizational innovation: a meta-analysis of effects of determinants and moderators . Academy of Management Journal , 34 ( 3 ) : 555 – 590 .
  • Dawson , J. and Owens , J. 2008 . Critical success factors in the chartering phase: a case study of an ERP implementation . International Journal of Enterprise Information Systems , 4 ( 3 ) : 9 – 24 .
  • DeLone , W. 1988 . Determinants of success for computer usage in small business . MIS Quarterly , 12 ( 1 ) : 51 – 61 .
  • Deng , X. , Doll , W. and Cao , M. 2008 . Exploring the absorptive capacity to innovation/productivity link for individual engineers engaged in IT enabled work . Information & Management , 45 : 75 – 87 .
  • Dess , G. and Robinson , R. 1984 . Measuring organizational performance in the absence of objective measures: the case of the privately held firm and conglomerate business . Strategic Management Journal , 5 : 265 – 273 .
  • Dreiling , A. Contemplating open-source enterprise systems . Web information systems – WISE 2004. Proceedings of the 5th international conference on web information systems engineering . Edited by: Zhou , X. pp. 466 – 471 . Berlin : Springer .
  • Dreiling , A. Open-source enterprise systems: towards a viable alternative . Presented at the 38th Hawaii international conference on system sciences . Waikoloa , Hawaii .
  • Esteves , J. and Bohorquez , V. 2007 . An updated ERP systems annotated bibliography: 2001–2005 . Communications of the Association for Information Systems , 19 : 386 – 446 .
  • Esteves , J. and Pastor , J. 2001 . Enterprise research planning systems research: an annotated bibliography: 1997–2000 . Communications of the Association for Information Systems , 19 article 18
  • Ettlie , J. , Perotti , V. and Joseph , D. 2005 . Strategic predictors of successful enterprise system deployment . International Journal of Operations & Production Management , 25 ( 9/10 ) : 953 – 972 .
  • Fichman , R. and Kemerer , C. 1997 . The assimilation of software process innovations: an organizational learning perspective . Management Science , 43 ( 10 ) : 1345 – 1363 .
  • Francalanci , C. and Morabito , V. 2008 . IS integration and business performance: the mediation effect of organizational absorptive capacity in SMEs . Journal of Information Technology , 23 : 297 – 312 .
  • Gadenne , D. , Kennedy , J. and McKeiver , C. 2009 . An empirical study of environmental awareness and practices in SMEs . Journal of Business Ethics , 84 ( 1 ) : 45 – 63 .
  • Glynn , G. , Fitzgerald , B. and Exton , C. Commercial adoption of open-source software: an empirical study . Presented at the international conference on empirical software engineering . November . Noosa Heads , , Australia
  • Golden , B. 2008 . Open source in the enterprise - 2008: an O'Reilly radar report [online]. Available from: http://cdn.oreilly.com/radar/research/OSEnterprise_excerpt.pdf [Accessed 4 December 2010]
  • Griffy-Brown , C. and Chun , M. 2007 . Aligning business strategies and IS resources in Japanese SMEs: a resource based view . Journal of Global Information Technology Management , 10 ( 3 ) : 28 – 51 .
  • Haenlein , M. and Kaplan , A. 2004 . A beginner's guide to partial least squares analysis . Understanding Statistics , 3 ( 4 ) : 283 – 297 .
  • Hamel , G. and Prahalad , C. 1996 . Competing for the future , Boston , MA : Harvard Business School Press .
  • Hint , M. , Ireland , R. and Hoskisson , R. 2006 . Strategic management: competitiveness and globalization , Independence , KY : Thompson-South Western .
  • Huin , S. 2004 . Managing deployment of ERP systems in SMEs using multi-agents . International Journal of Project Management , 22 ( 6 ) : 511 – 557 .
  • Hulland , J. 1999 . Use of partial least squares (PLS) in strategic management research: a review of four recent studies . Strategic Management Journal , 20 : 195 – 204 .
  • Hunt , S. and Davis , D. 2008 . Grounding supply chain management in resource-advantage theory . Journal of Supply Chain Management , 44 ( 1 ) : 10 – 21 .
  • Hunton , J. , Lippincott , B. and Reck , J. 2003 . Enterprise resource planning (ERP) systems: comparing firm performance of adopters and non-adopters . International Journal of Accounting Information Systems , 4 ( 3 ) : 165 – 184 .
  • Ifinedo , P. and Nahar , N. Prioritization of enterprise resource planning (ERP) systems success measures: viewpoints of two organizational stakeholder groups . Proceedings of the 2006 ACM symposium on applied computing . April 23–27 2006 , Dijon , France. [online]. Available from: http://doi.acm.org/10.1145/1141277.1141636 [Accessed 4 December 2010]
  • Jaidee , S. and Beaumont , N. Factors affecting SMEs owners/managers in adoption of business-to-business techniques: a research framework . [online]. Working paper. Available from: http://www.buseco.monash.edu.au/mgt/research/working-papers/2003/wp47-03.pdf [Accessed 4 December 2010]
  • Jarvenpaa , S. and Ives , B. 1991 . Executive involvement and participation in the management of information technology . MIS Quarterly , 15 ( 2 ) : 205 – 227 .
  • Johansson , B. and Sudzina , F. 2008 . ERP systems and open source: an initial review and some implications for SMEs . Journal of Enterprise Information Management , 21 ( 6 ) : 649 – 658 .
  • Kambawi , E. 2006 . Enterprise resource planning systems adoption in Bahrain: motives, benefits and barriers . Journal of Enterprise Information Management , 21 ( 3 ) : 310 – 334 .
  • Karimi , J. , Somers , T. and Bhattacherjee , A. 2007 . The impact of ERP implementation on business process outcomes: a factor-based study . Journal of Management Information Systems , 24 ( 1 ) : 101 – 134 .
  • Kearns , G. and Lederer , A. 2003 . A resource-based view of strategic IT alignment: how knowledge sharing creates competitive advantage . Decision Sciences , 34 ( 1 ) : 1 – 29 .
  • Ketokivi , M. 2006 . Elaborating the contingency theory of organizations: the case of manufacturing flexibility strategies . Production and Operations Management , 15 ( 2 ) : 215 – 228 .
  • Kim , H. and Boldyreff , C. Open source ERP for SMEs . Presented at the third international conference on manufacturing research . Cranfield , UK.
  • Kocakulah , M. , Embryh , J. and Albin , M. 2006 . Enterprise resource planning (ERP): managing the paradigm shift for success . International Journal of Information and Operations Management Education , 1 ( 2 ) : 125 – 139 .
  • Koh , S. and Simpson , M. 2007 . Could enterprise resource planning create a competitive advantage for small businesses? . Benchmarking: An International Journal , 14 ( 1 ) : 59 – 79 .
  • Kor , Y. and Mahoney , T. 2004 . Edith Penrose's (1959) contributions to the resource-based view of strategic management . Journal of Management Studies , 41 ( 1 ) : 183 – 191 .
  • Kouki , R. , Pellerin , R. and Poulin , D. 2007 . Going beyond ERP implementation: an ERP assimilation cross-case analysis [online]. Available from: http://www.cirrelt.ca/DocumentsTravail/CIRRELT-2007-59.pdf [Accessed 4 December 2010]
  • Laukkanen , S. , Sarpola , S. and Hallikainen , P. 2007 . Enterprise size matters: objectives and constraints of ERP adoption . Journal of Enterprise Information Management , 20 ( 3 ) : 319 – 334 .
  • Li , Y. The impact of the IT knowledge “fit” between TMT and line management on IT assimilation . Presented at the 2005 southern association of information systems conference . February 25–26 , Savannah , GA .
  • Liang , H. 2007 . Assimilation of enterprise systems: the effect of institutional pressures and the mediating role of top management . MIS Quarterly , 31 ( 1 ) : 59 – 87 .
  • Loh , T. and Loh , S. 2004 . Critical elements for a successful enterprise planning implementation in small- and medium-sized enterprises . International Journal of Production Management , 42 ( 17 ) : 3433 – 3455 .
  • Mahoney , J. 1995 . The management of resources and the resource of management . Journal of Business Research , 33 ( 2 ) : 91 – 101 .
  • Massetti , B. and Zmud , R. 1996 . Measuring the extent of EDI usage in complex organizations: strategies and illustrative examples . MIS Quarterly , 20 : 331 – 345 .
  • Mata , F. , Fuerst , W. and Barney , J. 1995 . Information technology and sustained competitive advantage: a resource-based analysis . MIS Quarterly , 19 : 487 – 504 .
  • McAfee , A. 2000 . The impact of enterprise information systems on operational effectiveness: an empirical investigation , Unpublished thesis (PhD). Harvard Business School .
  • McFarlan , W. , McKinney , J. and Pyburn , P. 1983 . The information archipelago – plotting a course . Harvard Business Review , 61 ( 1 ) : 203 – 215 .
  • Muscatello , J. , Small , M. and Chen , I. 2003 . Implementing enterprise resource planning (ERP) systems in small and midsize manufacturing firms . International Journal of Operations and Production Management , 23 ( 7/8 ) : 850 – 871 .
  • Narasimhan , O. , Rajiv , S. and Dutta , S. 2006 . Absorptive capacity in high-technology markets: the competitive advantages of the haves . Marketing Science , 25 ( 5 ) : 510 – 524 .
  • Nicolaou , A. 2004 . Firm performance effects in relation to the implementation and use of enterprise resource planning systems . Journal of Information Systems , 18 ( 2 ) : 79 – 105 .
  • Nicolaou , A. , Stratopoulos , T. and Dehning , B. 2003 . Financial analysis of potential benefits from ERP systems adoption . Journal of Business and Information Technology , 2 ( 1 ) : 40 – 50 .
  • Nieto , M. and Fernandez , Z. 2006 . The role of information technology in corporate strategy of small and medium enterprises . Journal of Entrepreneurship , 3 ( 4 ) : 251 – 262 .
  • Olsen , K. and Saetre , P. 2007 . ERP for SMEs – is proprietary software an alternative? . Business Process Management Journal , 13 ( 3 ) : 379 – 389 .
  • Ossimitz , M. 2006 . The impact of ERP systems on firm and business process performance . Journal of Enterprise Information Management , 19 ( 1/2 ) : 13 – 28 .
  • Papastathopoulou , P. , Avlonitis , G. and Panagopoulos , N. 2005 . Intraorganizational information and communication technology diffusion: implications for industrial sellers and buyers . Industrial Marketing Management , 36 : 322 – 336 .
  • Park , J. , Lee , J. and Jeoung , S. 2002 . An explorative study of ERP system implementation: relationship between completeness of each phase and its impact on system performance . Information System Review , 4 : 237 – 256 .
  • Pearlson , K. 2001 . Managing and using information systems: a strategic approach , New York , NY : John Wiley & Sons .
  • Penrose , E. 1959 . The theory of the growth in the firm , New York : John Wiley .
  • Podsakoff , P. 2003 . Common method biases in behavioral research: a critical review of the literature and recommended remedies . Journal of Applied Psychology , 88 ( 5 ) : 879 – 903 .
  • Porter , M. 1985 . Competitive advantage , New York : The Free Press .
  • Premkumar , G. 2003 . A meta-analysis of research on information technology implementation in small businesses . Journal of Organizational Computing and Electronic Commerce , 13 ( 2 ) : 91 – 121 .
  • Ravichandran , T. 2005 . Organizational assimilation of complex technologies: an empirical study of component-based software development . IEEE Transactions on Engineering Management , 52 ( 2 ) : 249 – 268 .
  • Raymond , L. 2005 . Operations management and advanced manufacturing technologies in SMEs: a contingency approach . Journal of Manufacturing Technology Management , 16 ( 7/8 ) : 936 – 955 .
  • Raymond , L. , Bergeron , F. and Blili , S. 2005 . The assimilation of e-business in manufacturing SMEs: determinants and effects on growth and internationalization . Electronic Markets , 15 ( 2 ) : 106 – 118 .
  • Raymond , L. and St-Pierre , J. 2005 . Antecedents and performance outcomes of advanced manufacturing systems sophistication in SMEs . International Journal of Operations and Production Management , 25 ( 6 ) : 514 – 533 .
  • Reed , R. and DeFillippi , R. 1990 . Causal ambiguity, barriers to imitation, and sustainable competitive advantage . Academy of Management Review , 15 ( 1 ) : 88 – 102 .
  • Rogers , E. 1995 . Diffusion of innovation , 4th ed , New York , NY : Free Press .
  • Santhanam , R. and Hartono , E. 2003 . Issues in linking information technology capability to firm performance . MIS Quarterly , 27 ( 1 ) : 125 – 153 .
  • Schaffer , U. and Steiners , D. The use of management accounting information, learning and organizational performance . Working paper – European Business School (EBS), Chair of Management Accounting and Control . Available from: http://www.ebs.de/fileadmin/redakteur/funkt.dept.accountin/working%20papers/wpebs11.pdf [Accessed 16 December 2010]
  • Serrano , N. and Sarriegi , J. 2006 . Open-source software ERPs: a new alternative for an old need . IEEE Software , 23 ( 3 ) : 94 – 97 .
  • Snedecor , G. W. and Cochran , W. G. 1980 . Statistical methods , Ames , IA : Iowa State University Press .
  • Sodhi , M. 2001 . Applications and opportunities for operations research in internet-enabled supply chains and electronic marketplaces . Interfaces , 31 ( 2 ) : 56 – 69 .
  • Soh , C. , Kein , S. and Tay-Yap , J. 2000 . Cultural fits and misfits: is ERP a universal solution? . Communications of ACM , 43 ( 4 ) : 47 – 51 .
  • Stratman , J. 2007 . Realizing benefits of enterprise resource planning: does strategic focus matter? . Production and Operations Mangement , 16 ( 2 ) : 203 – 216 .
  • Stratman , J. and Roth , A. 2002 . Enterprise resource planning (ERP) competence constructs: two-stage multi-scale development and validation . Decision Sciences , 33 ( 4 ) : 601 – 628 .
  • Sutton , S. 2006 . Enterprise systems and the re-shaping of accounting systems: a call for research . International Journal of Accounting Information Systems , 7 ( 1 ) : 1 – 6 .
  • Teece , D. , Pisano , G. and Shuen , A. 1997 . Dynamic capabilities and strategic management . Strategic Management Journal , 18 ( 7 ) : 509
  • Themistocleous , M. , Irani , Z. and O'Keef , R. 2001 . ERP and application integration exploratory survey . Business Process Management Journal , 7 ( 3 ) : 195 – 204 .
  • Thong , J. and Yap , C. 1995 . CEO characteristics, organizational characteristics and information technology adoption in small businesses . Omega, International Journal of Management Science , 23 ( 4 ) : 429 – 442 .
  • Tribunella , T. and Baroody , J. 2008 . 20 questions on open source accounting software . The CPA Journal , 78 ( 7 ) : 67 – 72 .
  • Venkatraman , N. and Ramanujam , V. 1987 . Measurement of business economic performance: an examination of method convergence . Journal of Management , 13 : 109 – 122 .
  • Wang , X. Effects of learning capacity and knowledge base on executive decision formation for IT adoption: an empirical study of small-and-medium-sized organizations . Presented at the 11th European conference on information systems (ECIS) . June 19–21 2003 , Naples , Italy.
  • Welch , J. and Kordysh , D. 2007 . Seven keys to ERP success . Strategic Finance , 89 ( 3 ) : 41 – 48 .
  • Welsh , J. and White , J. 1981 . A small business is not a little big business . Harvard Business Review , 59 ( 4 ) : 18 – 27 .
  • Wernerfelt , B. 1984 . A resource-based view of the firm . Strategic Management Journal , 5 ( 2 ) : 171 – 180 .
  • Wicks , D. 2005 . When bigger isn't better: the strategic competitive advantage of small firms . The Workplace Review , 2 (2) : 4 – 10 .
  • Wieder , B. 2006 . The impact of ERP systems on firm and business process performance . Journal of Enterprise Information Management , 19 ( 1/2 ) : 13 – 29 .
  • Williams , L. , Edwards , J. and Vanderberg , R. 2003 . Recent advances in casual modeling methods for organizational and management research . Journal of Management , 29 ( 6 ) : 903 – 936 .
  • Zahra , S. and George , G. 2002 . Absorptive capacity: a review reconceptualization and extension . Academy of Management Review , 27 ( 2 ) : 185 – 203 .
  • Zhang , M. and Lado , A. 2001 . Information systems and competitive advantage: a competency based view . Technovation , 21 : 147 – 156 .
  • Zmud , R. and Apple , E. 1992 . Measuring technology incorporation/infusion . Journal of Production Innovation Management , 9 : 148 – 155 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.