533
Views
6
CrossRef citations to date
0
Altmetric
Service Quality

Exploring determinants of early user acceptance for an audio-visual heritage archive service using the vignette method

, &
Pages 1216-1224 | Received 21 Jun 2011, Accepted 28 Aug 2012, Published online: 25 Oct 2012

References

  • Agarwal, R., and Karahanna, E. 2000. Time flies when you're having fun: cognitive absorption and beliefs about information technology usage. MIS Quarterly, 24(4), 665–694. doi: 10.2307/3250951
  • Alexander, C. S., and Becker, H. J. 1978. The use of vignettes in survey research. Public Opinion Quarterly, 42(1), 93–104. doi: 10.1086/268432
  • Auffret, G., and Bachimont, B.. 1999.Audiovisual cultural heritage: from TV and radio archiving to hypermedia publishing. Proceedings of the third European conference and research and advanced technology for digital libraries. Berlin: Springer. 58–75
  • Baaren, E., Van de Wijngaert, L., and Huizer, E. 2011. Understanding technology adoption through individual and context characteristics: the case of HDTV. Journal of Broadcasting & Electronic Media, 55(1), 72–89. doi: 10.1080/08838151.2011.546257
  • Barnett, T., Bass, K., and Brown, G. 1994. Ethical ideology and ethical judgment regarding ethical issues in business. Journal of Business Ethics, 13(6), 469–480. doi: 10.1007/BF00881456
  • Bellman, S., Lohse, G. L., and Johnson, E. J. 1999. Predictors of online buying behavior. Communications of the ACM, 42(12), 32–38. doi: 10.1145/322796.322805
  • Benbasat, I., and Barki, H. 2007. Quo vadis TAM?. Journal of the Association for Information Systems, 8(4), 211–218.
  • Bhattacherjee, A. 2001. Understanding information systems continuance: an expectation-confirmation model. MIS Quarterly, 25(3), 351–370. doi: 10.2307/3250921
  • Bhattacherjee, A., and Sanford, C. 2009. The intention–behaviour gap in technology usage: the moderating role of attitude strength. Behaviour & Information Technology, 28(4), 389–401. doi: 10.1080/01449290802121230
  • Caro, F., et al. 2012. Experiment choosing among residential options: results of a vignette experiment. Research on Aging, 34(1), 3–33. doi: 10.1177/0164027511404032
  • Chau, P. Y. K. 1996. An empirical assessment of a modified technology acceptance model. Journal of Management Information Systems, 13(2), 185–204.
  • Chau, P. Y. K., and Lai, V. 2003. An empirical investigation of the determinations of user acceptance of Internet banking. Journal of Organizational Computing and Electronic Commerce, 13(2), 123–145. doi: 10.1207/S15327744JOCE1302_3
  • Conway, P. 1986. Facts and frameworks: an approach to studying the users of archives. The American Archivist, 49(4), 393–407.
  • Courtois, C., Ongena, G., and Cannie, H. 2010. Funding the digitisation and unlocking of analogue audiovisual public service content: a look into Flanders and The Netherlands. Observatorio (OBS*) Journal, 4(1), 221–238.
  • Daft, R. L., and Lengel, R. H. 1986. Organizational information requirements, media richness and structural design. Management Science, 32(5), 554–571. doi: 10.1287/mnsc.32.5.554
  • Davis, F. D. 1993. User acceptance of information technology: system characteristics, user perceptions and behavioral impacts. International Journal of Man-Machine Studies, 38(3), 475–487. doi: 10.1006/imms.1993.1022
  • Davis, F. D., and Venkatesh, V. 2004. Toward preprototype user acceptance testing of new information systems: implications for software project management. IEEE Transactions on Engineering Management, 51(1), 31–46. doi: 10.1109/TEM.2003.822468
  • Dillon, A., and Morris, M. G. 1996. User acceptance of new information technology: theories and models. Review of Information Science, 31(4), 3–32.
  • Gefen, D., and Straub, D. W. 2000. The relative importance of perceived ease of use in IS adoption: a study of e-commerce adoption. Journal of the Association for Information Systems, 1(8), 1–30.
  • Henseler, J., Ringle, C. M., and Sinkovics, R. R. 2009. The use of partial least squares path modeling in international marketing. Advances in International Marketing, 20, 277–320. doi: 10.1108/S1474-7979(2009)0000020014
  • Hoffman, P. J. 1960. The paramorphic representation of clinical judgement. Psychological Bulletin, 57(2), 116–131. doi: 10.1037/h0047807
  • Hsu, M.-H., and Kuo, F.-Y. 2003. An investigation of volitional control in information ethics. Behaviour & Information Technology, 22(1), 53–62. doi: 10.1080/01449290301781
  • Ihlström Eriksson, C., and Svensson, J.. 2008. How to predict the future of an IT innovation?: examining pre-adoption of the e-newspaper. Proceedings of the 31st information systems research seminar in Scandinavia, Are, Sweden: The IRIS Association
  • Jackson, C. M., Chow, S., and Leitch, R. A. 1997. Toward an understanding of the behavioral intentions to use an information system. Decision Sciences, 28(2), 357–389. doi: 10.1111/j.1540-5915.1997.tb01315.x
  • Jain, A., and Manviwalla, M., 2006. Preprototype perceived usefulness of a municipal wireless network: sources of variation among prospective users. Proceedings of the twelfth Americas conference on information systems, August4–6. Atlanta, GA: AIS Electronic Library. 764–771
  • Jansen, J., Van de Wijngaert, L., and Pieterson, W., 2010. Channel choice and source choice of entrepreneurs in a public organizational context: the Dutch case. Proceedings of the 9th IFIP WG 8.5 international conference on Electronic government. Berlin: Springer. 144–155
  • Jung, Y., Perez-Mira, B., and Wiley-Patton, S. 2009. Consumer adoption of mobile TV: examining psychological flow and media content. Computers in Human Behavior, 25(1), 123–129. doi: 10.1016/j.chb.2008.07.011
  • Karahanna, E., Straub, W., and Norman, L. 1999. Information technology adoption across time: a cross-sectional comparison of pre-adoption and post-adoption beliefs. MIS Quarterly, 23(2), 183–213. doi: 10.2307/249751
  • Karnowski, V., von Pape, T., and Wirth, W. 2011. Overcoming the binary logic of adoption: on the integration of diffusion of innovations theory and the concept of appropriation. In:. In Vishwanath, A., and Barnett, G. (Ed.), The diffusion of innovations. A communication science perspective, (pp. 57–76). New York: Peter Lang.
  • Kennedy, E. J., and Lawton, L. 1996. The effects of social and moral integration on ethical standards: a comparison of American and Ukranian students. Journal of Business Ethics, 15(8), 901–911. doi: 10.1007/BF00381858
  • Kock, N. 2012. WarpPLS 3.0 user manual, Laredo, TX: ScriptWarp Systems.
  • Lee, Y., Kozar, K. A., and Larsen, K. R. T. 2003. The technology acceptance model: past, present, and the future. Communications of the Association for Information Systems, 12(1), 752–780.
  • Ling, R., and Sundsøy, P. R., 2009. The iPhone and mobile access to the internet. J. Höflich, C. Dietmar, G. Kircher, and I. Schlote, eds. Mobile media and the change of everyday life. Berlin, Germany: Peter Lang, 213–223.
  • López-Nicolás, C., Molina-Castillo, F. J., and Bouwman, H. 2008. An assessment of advanced mobile services acceptance: contributions from TAM and diffusion theory models. Information & Management, 45(6), 359–364. doi: 10.1016/j.im.2008.05.001
  • Morris, M. G., and Venkatesh, V. 2000. Age differences in technology adoption decisions: implications for a changing work force. Personnel Psychology, 53(2), 375–403. doi: 10.1111/j.1744-6570.2000.tb00206.x
  • Ongena, G., Huizer, E., and van de Wijngaert, L. 2012. Threats and opportunities for new audiovisual cultural heritage archive services: the Dutch case. Telematics and Informatics, 29(2), 156–165. doi: 10.1016/j.tele.2011.05.005
  • Oomen, J., et al.. 2009. Images for the future: unlocking the value of audiovisual heritage. Museums and the Web 2009: proceedings. April15–18, Toronto: Archives & Museum Informatics.
  • Pieterson, W. 2009. Channel choice; citizens' channel behavior and public service channel strategy, University of Twente. Thesis (PhD)
  • Rogers, E. 2003. Diffusion of innovations, 5th ed. New York: Free Press.
  • Rossi, P., and Anderson, A. 1982. The factorial survey approach: an introduction. In:. In Rossi, P., and Nock, S. (Ed.), Measuring social judgments: the factorial survey approach, (pp. 15–67). Beverly Hills, CA: Sage.
  • Rossi, P. H., and Nock, S. L. 1982. Measuring social judgments: the factorial survey approach, Beverly Hills, CA: Sage.
  • Rothensee, M.. 2008. User acceptance of the intelligent fridge: empirical results from a simulation. Proceedings of the 1st international conference on The internet of Things, March26–28. Berlin: Springer-Verlag. 123–139
  • Szmigin, I., and Foxall, G. 1998. Three forms of innovation resistance: the case of retail payment methods. Technovation, 18(6/7), 459–468. doi: 10.1016/S0166-4972(98)00030-3
  • Urbach, N., and Ahlemann, F. 2010. Structural equation modeling in information systems research using partial least squares. Journal of Information Technology Theory and Application, 11(2), 5–40.
  • van Schaik, P. 1999. Involving users in the specification of functionality using scenarios and model-based evaluation. Behaviour & Information Technology, 18(6), 455–466. doi: 10.1080/014492999118878
  • van Schaik, P., Bettany-Saltikov, J. A., and Warren, J. G. 2002. Clinical acceptance of a low-cost portable system for postural assessment. Behaviour & Information Technology, 21(1), 47–57. doi: 10.1080/01449290110107236
  • van Schaik, P., et al. 2004. The acceptance of a computerised decision-support system in primary care: a preliminary investigation. Behaviour & Information Technology, 23(5), 321–326. doi: 10.1080/0144929041000669941
  • Venkatesh, V., and Morris, M. G. 2000. Why don't men ever stop to ask for directions? Gender, social influence, and their role in technology acceptance and usage behavior. MIS Quarterly, 24(1), 115–139. doi: 10.2307/3250981
  • Venkatesh, V., Morris, M. G., and Ackerman, P. L. 2000. A longitudinal field investigation of gender differences in individual technology adoption decision-making processes. Organizational Behavior and Human Decision Processes, 83(1), 33–60. doi: 10.1006/obhd.2000.2896
  • Venkatesh, V., Thong, J. Y. L., and Xin, X. 2012. Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology. MIS Quarterly, 36(1), 157–178.
  • Wason, K. D., Polonsky, M. J., and Hyman, M. R. 2002. Designing vignette studies in marketing. Australasian Marketing Journal, 10(3), 41–58. doi: 10.1016/S1441-3582(02)70157-2
  • Wetzels, M., Odekerken-Schroder, G., and Van Oppen, C. 2009. Using PLS path modeling for assessing hierarchical construct models: guidelines and empirical illustration. MIS Quarterly, 33(1), 177–195.
  • Xu, X., Ma, W. W. K., and See-To, E. W. K. 2008. Will mobile video become the killer application for 3G mobile Internet? A model of media convergence acceptance. Information Systems Frontiers, 12(3), 311–322. doi: 10.1007/s10796-008-9139-7
  • Yang, C., Hsu, Y., and Tan, S. 2010. Predicting the determinants of users' intentions for using YouTube to share video: moderating gender effects. Cyberpsychology, Behavior, and Social Networking, 13(2), 141–152. doi: 10.1089/cyber.2009.0105
  • Zedeck, S. 1977. An information processing model and approach to the study of motivation. Organization Behavior and Human Performance, 18(1), 47–77. doi: 10.1016/0030-5073(77)90018-6
  • Zhou, T. 2011. An empirical examination of users' post-adoption behaviour of mobile services. Behaviour & Information Technology, 30(2), 241–250. doi: 10.1080/0144929X.2010.543702

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.