621
Views
39
CrossRef citations to date
0
Altmetric
Original Articles

Organizational Justice and Managerial Trust as Predictors of Antisocial Employee Responses

&
Pages 357-375 | Published online: 15 Nov 2008

References

  • Adams , J. S. ( 1965 ). Inequity in social exchange . In L. Berkowitz (Ed.), Advances in experimental social psychology ( vol. 2 , pp. 267 – 299 ). New York : Academic Press .
  • Baron , R. A. , Neuman , J. H. , & Geddes , D. ( 1999 ). Social and personal determinants of workplace aggression: Evidence for the impact of perceived injustice and the type A behavior pattern . Aggressive Behavior , 25 , 281 – 296 .
  • Beatty , M. J. , Valencic , K. M. , Rudd , J. E. , & Dobos , J. A. ( 1999 ). A “dark side” of communication avoidance: Indirect interpersonal aggressiveness . Communication Research Reports , 16 , 103 – 109 .
  • Bies , R. J. , & Moag , J. S. ( 1986 ). Interactional justice: Communication criteria of fairness . Research on Negotiation in Organizations , 1 , 43 – 55 .
  • Bies , R. J. , & Tripp , T. M. (1996). Beyond distrust: “Getting even” and the need for revenge. In R. M. Kramer & T. R. Tyler (Eds.), Trust in organizations (pp. 246–260). Thousand Oaks , Calif. : Sage Publications.
  • Bies , R. J. , Tripp , T. M. , & Kramer , R. M. ( 1997 ). At the breaking point: Cognitive and social dynamics of revenge in organizations . In R. A. Giacalone & J. Greenberg (Eds.), Anti-social behavior in organizations (pp. 18 – 36 ). Thousand Oaks , Calif. : Sage .
  • Bullis , C. , & Bach , B. W. ( 1989a ). Are mentor relationships helping organizations? An exploration of developing mentee-mentor-organizational identifications using turning point analysis . Communication Quarterly , 37 , 199 – 213 .
  • Bullis , C. , & Bach , B. W. ( 1989b ). Socialization turning points: An examination of change in organizational identification . Western Journal of Speech Communication , 53 , 273 – 293 .
  • Byrne , Z. S. , & Cropanzano , R. ( 2001 ). The history of organizational justice: The founders speak . In R. Cropanzano (Ed.), Justice in the workplace: From theory to practice ( vol. 2 , pp. 3 – 26 ). Mahwah , NJ : Lawrence Erlbaum Associates .
  • Chory-Assad , R. M. ( 2002 ). Classroom justice: Perceptions of fairness as a predictor of student motivation, learning, and aggression . Communication Quarterly , 50 , 58 – 77 .
  • Chory-Assad , R. M. , & Paulsel , M. L. ( 2004 ). Classroom justice: Student aggression and resistance as reactions to perceived unfairness . Communication Education , 53 , 253 – 273 .
  • Cohen-Charash , Y. , & Spector , P. E. ( 2001 ). The role of justice in organizations: A meta-analysis . Organizational Behavior and Human Decision Processes , 86 , 278 – 321 .
  • Colquitt , J. A. ( 2001 ). On the dimensionality of organizational justice: A construct validation of a measure . Journal of Applied Psychology , 86 , 386 – 400 .
  • Colquitt , J. A. , Conlon , D. E. , Wesson , M. J. , Porter , C. O. L. H., & Ng , K. Y. ( 2001 ). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research . Journal of Applied Psychology , 86 , 424 – 445 .
  • Cropanzano , R. , & Greenberg , J. ( 1997 ). Progress in organizational justice: Tunneling through the maze . In C. L. Cooper & I. T. Robertson (Eds.), International review of industrial and organizational psychology ( vol. 12 , pp. 317 – 372 ). London : John Wiley & Sons .
  • Deutsch , M. ( 1985 ). Distributive justice: A social-psychological perspective . New Haven , Conn. : Yale University Press .
  • Donnerstein , E. , & Hatfield , E. ( 1982 ). Aggression and inequity . In J. Greenberg & R. L. Cohen (Eds.), Equity and justice in social behavior (pp. 309 – 336 ). New York : Academic Press .
  • Early , P. C. ( 1986 ). Trust, perceived importance of praise, and criticism, and work performance: An examination of feedback in the United States and England . Journal of Management , 12 , 457 – 473 .
  • Ellis , K. , & Shockley-Zalabak , P. ( 2001 ). Trust in top management and immediate supervisor: The relationship to satisfaction, perceived organizational effectiveness, and information receiving . Communication Quarterly , 49 , 382 – 398 .
  • Gaines , J. H. ( 1980 ). Upward communication in industry: An experiment . Human Relations , 12 , 929 – 942 .
  • Geddes , D. ( 1993 ). Examining the dimensionality of performance feedback messages: Source and recipient perceptions of influence attempts . Communication Studies , 44 , 200 – 215 .
  • Geddes , D. , & Baron , R. A. ( 1997 ). Workplace aggression as a consequence of negative performance feedback . Management Communication Quarterly , 10 , 433 – 454 .
  • Glomb , T. M. ( 2002 ). Workplace anger and aggression: Informing conceptual models with data from specific encounters . Journal of Occupational Health Psychology , 7 , 20 – 36 .
  • Greenberg , J. ( 1986a ). Determinants of perceived fairness of performance evaluations . Journal of Applied Psychology , 71 , 340 – 342 .
  • Greenberg , J. ( 1986b ). The distributive justice of organizational performance evaluations . In H. W. Bierhoff , R. L. Cohen , & J. Greenberg (Eds.), Justice in social relations (pp. 337 – 351 ). New York : Plenum Press .
  • Greenberg , J. , & Alge , B. J. (1998). Aggressive reactions to workplace injustice. In R. W. Griffin , A. O'Leary-Kelly , & J. M. Collins (Eds.), Dysfunctional behavior in organizations: Violent and deviant behavior (vol. 23, part A, pp. 83–117). Stamford , Conn. : JAI Press Inc.
  • Gurtman , M. B. ( 1992 ). Trust, distrust, and interpersonal problems: A circumplex analysis . Journal of Personality and Social Psychology , 62 , 989 – 1002 .
  • Hoffman , C. D. , & Moon , M. ( 1999 ). Women's characteristics and gender role attitudes: Support for father involvement with children . Journal of Genetic Psychology , 160 , 411 – 418 .
  • Homans , G. C. ( 1961 ). Social behavior . New York : Harcourt, Brace & World .
  • Hubbell , A. P. , & Chory-Assad , R. M. ( 2005 ). Motivating factors: Perceptions of justice and their relationship with managerial and organizational trust . Communication Studies , 56 , 47 – 70 .
  • Hubbell , A. P. , Chory-Assad , R. M. , & Medved , C. E. ( 2005 ). A new approach to the study of deception in organizations . North American Journal of Psychology , 7 , 171 – 180 .
  • Hunter , J. E. , & Gerbing , D. W. ( 1982 ). Unidimensional measurement, second order factor analysis and causal models . In B. M. Staw & L. L. Cummings (Eds.), Research in organizational behavior ( vol. 4 , pp. 267 – 317 ). Greenwich , Conn .: JAI Press .
  • Konovsky , M. A. , & Pugh , S. D. ( 1994 ). Citizenship behavior and social exchange . Academy of Management Journal , 37 , 656 – 669 .
  • Korsgaard , M. A. , Brodt , S. E. , & Whitener , E. M. ( 2002 ). Trust in the fact of conflict: The role of managerial trustworthy behavior and organizational context . Journal of Applied Psychology , 87 , 312 – 319 .
  • Leventhal , G. S. ( 1980 ). What should be done with equity theory? In K. J. Gergen , M. S. Greenberg , & R. H. Willis (Eds.), Social exchanges: Advances in theory and research (pp. 27 – 55 ). New York : Plenum .
  • Magner , N. , Johnson , G. G. , & Elfrink , J. ( 1994 ). Evidence on the relationship between procedural and distributive justice in performance appraisal and accounting faculty attitudes and performance . Journal of Accounting Education , 12 , 325 – 341 .
  • Masterson , S. S. , Lewis , K. , Goldman , B. M. , & Taylor , M. S. ( 2000 ). Integrating justice and social exchange: The differing effects of fair procedures and treatment on work relationships . Academy of Management Journal , 43 , 738 – 748 .
  • McCornack , S. A. , Levine , T. R. , Solowczuk , K. A. , Torres , H. I. , & Campbell , D. M. ( 1992 ). When the alteration of information is viewed as deception: An empirical test of information manipulation theory . Communication Monographs , 59 , 17 – 29 .
  • McFarlin , D. B. , & Sweeney , P. D. ( 1992 ). Distributive and procedural justice as predictors of satisfaction with personal and organizational outcomes . Academy of Management Journal , 35 , 626 – 637 .
  • McGovern , C. ( 1999 ). Take action, heed warnings to end workplace violence . Occupational Hazards , 61 , 61 – 63 .
  • Mellenger , G. D. ( 1956 ). Interpersonal trust as a factor in communication . Journal of Abnormal and Social Psychology , 52 , 304 – 309 .
  • Neuman , J. H. , & Baron , R. A. ( 1998 ). Workplace violence and workplace aggression: Evidence concerning specific forms, potential causes, and preferred targets . Journal of Management , 24 , 391 – 419 .
  • Niehoff , B. P. , & Moorman , R. H. ( 1993 ). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior . Academy of Management Journal , 36 , 527 – 556 .
  • Nyhan , R. C. ( 2000 ). Changing the paradigm: Trust and its role in public sector organizations . American Review of Public Administration , 30 , 87 – 109 .
  • Roberts , K. H. , & O'Reilly , C. A. III. , ( 1974 ). Failures in upward communication in organizations: Three possible culprits . Academy of Management Journal , 17 , 205 – 215 .
  • Rosseau , D. M. , Sitkin , S. B. , Burt , R. S. , & Camerer , C. ( 1998 ). Not so different after all: A cross-discipline view of trust . Academy of Management Review , 23 , 393 – 404 .
  • Rotter , J. B. (1967). A new scale for the measurement of interpersonal trust. Journal of Personality , 35, 651–665.
  • Sashittal , H. C. , Berman , J. , & Ilter , S. ( 1998 ). Impact of trust on performance evaluations . Mid-Atlantic Journal of Business , 34 , 163 – 185 .
  • Skarlicki , D. P. , & Folger , R. ( 1997 ). Retaliation in the workplace: The roles of distributive, procedural and interactional justice . Journal of Applied Psychology , 82 , 416 – 425 .
  • Walster , E. , Walster , G. W. , & Berscheid , E. ( 1978 ). Equity: Theory and research . Boston : Allyn and Bacon .
  • Whitener , E. M. , Brodt , S. E. , Korsgaard , M. A. , & Werner , J. M. ( 1998 ). Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior . Academy of Management Review , 23 , 513 – 530 .
  • Zand , D. E. ( 1972 ). Trust and managerial problem solving . Administrative Science Quarterly , 17 , 229 – 240 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.