Regret for Complaint Withholding

References

• Abendroth, L. J., & Diehl, K. (2006). Now or never: Effects of limited purchase opportunities on patterns of regret over time. Journal of Consumer Research, 33, 342–351. doi:10.1086/508438
   Web of Science ®Google Scholar
• Bachman, G. F., & Guerrero, L. K. (2006). Relational quality and communicative responses following hurtful events in dating relationships: An expectancy violations analysis. Journal of Social and Personal Relationships, 23, 943–963. doi:10.1177/0265407506070476
   Web of Science ®Google Scholar
• Baumeister, R. F., Stillwell, A., & Wotman, S. R. (1990). Victim and perpetrator accounts of interpersonal conflict: Autobiographical narratives about anger. Journal of Personality and Social Psychology, 59, 994–1005. doi:10.1037/0022-3514.59.5.994
   Google Scholar
• Beike, D. R., & Crone, T. S. (2008). When experienced regret refuses to fade: Regrets of action and attempting to forget open life regrets. Journal of Experimental Social Psychology, 44(6), 1545–1550. doi:10.1016/j.jesp.2008.06.008
   Web of Science ®Google Scholar
• Brunell, A. B., Kernis, M. H., Goldman, B. M., Heppner, W., Davis, P., Cascio, E. V., & Webster, G. D. (2010). Dispositional authenticity and romantic relationship functioning. Personality and Individual Differences, 48, 900–905. doi:10.1016/j.paid.2010.02.018
   Web of Science ®Google Scholar
• Caughlin, J., & Afifi, T. D. (2004). When is topic avoidance unsatisfying? A more complete investigation into the underlying links between avoidance and dissatisfaction in parent-child and dating relationships. Human Communication Research, 30, 479–513. doi:10.1111/j.1468-2958.2004.tb00742.x
   Web of Science ®Google Scholar
• Caughlin, J. P., & Golish, T. D. (2002). An analysis of the association between topic avoidance and dissatisfaction: Comparing perceptual and interpersonal explanations. Communication Monographs, 69, 275–295. doi:10.1080/03637750216546
   Web of Science ®Google Scholar
• Caughlin, J. P., & Huston, T. L. (2002). A contextual analysis of the association between demand/withdraw and marital satisfaction. Personal Relationships, 9, 95–119. doi:10.1111/1475-6811.00007
   Web of Science ®Google Scholar
• Cunningham, M. R., Shamblen, S. R., Barbee, A. P., & Ault, L. K. (2005). Social allergies in romantic relationships: Behavioral repetition, emotional sensitization, and dissatisfaction in dating couples. Personal Relationships, 12, 273–295. doi:10.1111/j.1350-4126.2005.00115.x
   Google Scholar
• Dailey, R. M., & Palomares, N. A. (2004). Strategic topic avoidance: An investigation of topic avoidance frequency, strategies used, and relational correlates. Communication Monographs, 71, 471–496. doi:10.1080/0363452042000307443
   Web of Science ®Google Scholar
• Donovan-Kicken, E., Guinn, T. D., Romo, L. K., & Ciceraro, L. D. (2011). Thanks for asking, but let’s talk about something else: Reactions to topic-avoidance messages that feature different interaction goals. Communication Research, 40, 308–336. doi:10.1177/0093650211422537.
   Web of Science ®Google Scholar
• Dryden, W., & Hurton, N. R. (2013). What I felt like doing, but did not do when I felt hurt: An REBT-based investigation of action tendencies that are not acted on. Journal of Rational-Emotive & Cognitive-Behavior Therapy, 31(4), 179–198. doi:10.1007/s10942-013-0169-9
   Web of Science ®Google Scholar
• Eaker, E. D., Sullivan, L. M., Kelly-Hayes, M., D’Agostino, Sr., R. B., & Benjamin, E. J. (2007). Marital status, marital strain, and risk of coronary heart disease or total mortality: The Framingham offspring study. Psychosomatic Medicine, 69, 509–513. doi:10.1097/PSY.0b013e3180f62357
   Google Scholar
• Eidelson, R. J., & Epstein, N. (1982). Cognition and relationship maladjustment: Development of a measure of dysfunctional relationship beliefs. Journal of Consulting and Clinical Psychology, 50(5), 715–720. doi:10.1037/0022-006X.50.5.715
   PubMed Web of Science ®Google Scholar
• Exline, J. J., & Baumeister, R. F. (2000). Expressing forgiveness and repentance: Benefits and barriers. In M. E. McCullough, K. I. Pargament, & C. E. Thoresen (Eds.), Forgiveness: Theory, Research, and Practice (pp. 133–155). New York: Guilford Press.
   Google Scholar
• Filippello, P., Harrington, N., Buzzai, C., Sorrenti, L., & Costa, S. (2014). The relationship between frustration intolerance, unhealthy emotions, and assertive behaviour in Italian students. Journal of Rational-Emotive & Cognitive-Behavior Therapy, 32(4), 257–278. doi:10.1007/s10942-014-0193-4
   Web of Science ®Google Scholar
• Finkenauer, C., & Hazam, H. (2000). Disclosure and secrecy in marriage: Do both contribute to marital satisfaction? Journal of Social and Personal Relationships, 17(2), 245–263. doi:10.1177/0265407500172005
   Web of Science ®Google Scholar
• Finkenauer, C., Kerkhof, P., Righetti, F., & Branje, S. (2009). Living together apart: Perceived concealment as a signal of exclusion in marital relationships. Personality and Social Psychology Bulletin, 35(10), 1410–1422. doi:10.1177/0146167209339629
   PubMed Web of Science ®Google Scholar
• Frijns, T., Finkenauer, C., Vermulst, A. A., & Engels, R. C. (2005). Keeping secrets from parents: Longitudinal associations of secrecy in adolescence. Journal of Youth and Adolescence, 34(2), 137–148. doi:10.1007/s10964-005-3212-z
   Web of Science ®Google Scholar
• Graham, S. M., Huang, J. Y., Clark, M. S., & Helgeson, V. S. (2008). The positives of negative emotions: Willingness to express negative emotions promotes relationships. Personality and Social Psychology Bulletin, 34(3), 394–406. doi:10.1177/0146167207311281
   PubMed Web of Science ®Google Scholar
• Hagger, M. S., Wood, C., Stiff, C., & Chatzisarantis, N. L. (2010). Ego depletion and the strength model of self-control: A meta-analysis. Psychological Bulletin, 136, 495–525. doi:10.1037/a0019486
   Google Scholar
• Hair, Jr., J. F., Black, W. C., Babin, B. J., Anderson R. E. M., & Tatham, R. L. (2006). Multivariate statistics (6th ed.). Upper Saddle River, NJ: Pearson.
   Google Scholar
• Hampel, A. D. (2011). Serial hurt in romantic relationships: Toward an understanding of recurring hurtful interactions (Unpublished doctoral dissertation). University of Texas, Austin, TX.
   Google Scholar
• Hayes, A. F. (2013). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. New York, NY: Guilford Press.
   Google Scholar
• Impett, E. A., Gable, S. L., & Peplau, L. A. (2005). Giving up and giving in: The costs and benefits of daily sacrifice in intimate relationships. Journal of Personality and Social Psychology, 89, 327–344. doi:10.1037/0022-3514.89.3.327
   Google Scholar
• Inman, J. J., & Zeelenberg, M. (2002). Regret in repeat purchase versus switching decisions: The attenuating role of decision justifiability. Journal of Consumer Research, 29, 116–128. doi:10.1086/339925
   Web of Science ®Google Scholar
• Johnson, K. L., & Roloff, M. E. (2000). Correlates of the perceived resolvability and relational consequences of serial arguing in dating relationships: Argumentative features and the use of coping strategies. Journal of Social and Personal Relationships, 17(4–5), 676–686. doi:10.1177/0265407500174011
   Web of Science ®Google Scholar
• Jokisaari, M. (2003). Regret appraisals, age, and subjective well-being. Journal of Research in Personality, 37, 487–503. doi:10.1016/S0092-6566(03)00033-3
   Web of Science ®Google Scholar
• Kelly, A. E., & Yip, J. J. (2006). Is keeping a secret or being a secretive person linked to psychological symptoms? Journal of Personality, 74, 1349–1370. doi:10.1111/j.1467-6494.2006.00413.x
   PubMed Web of Science ®Google Scholar
• Knapp, M. L., Stafford, L., & Daly, J. A. (1986). Regrettable messages: Things people wish they hadn’t said. Journal of Communication, 36, 40–58. doi:10.1111/j.1460-2466.1986.tb01449.x
   Web of Science ®Google Scholar
• Knobloch, L. K., & Theiss, J. A. (2011). Relational uncertainty and relationship talk within courtship: A longitudinal actor–partner interdependence model. Communication Monographs, 78, 3–26.
   Google Scholar
• Komiya, A., Miyamoto, Y., Watabe, M., & Kusumi, T. (2011). Cultural grounding of regret: Regret in self and interpersonal contexts. Cognition & Emotion, 25(6), 1121–1130. doi:10.1080/02699931.2010.516962
   PubMed Web of Science ®Google Scholar
• Kowalski, R. M. (2002). Whining, griping, and complaining: Positivity in the negativity. Journal of Clinical Psychology, 58(9), 1023–1035. doi:10.1002/jclp.10095
   PubMed Web of Science ®Google Scholar
• Kowalski, R. M. (2003). Complaining, teasing, and other annoying behaviors. New Haven, CT: Yale University Press.
   Google Scholar
• Krosnick, J. A., & Abelson, R. P. (1992). The case for measuring attitude strength in surveys. In J. Tanur (Ed.), Questions about questions (pp. 177–203). New York: Russel-Sage.
   Google Scholar
• Martin, R. C., & Dahlen, E. R. (2004). Irrational beliefs and the experience and expression of anger. Journal of Rational-Emotive and Cognitive-Behavior Therapy, 22(1), 3–20. doi:10.1023/B:JORE.0000011574.44362.8f
   Google Scholar
• McHugh, R. K., Reynolds, E. K., Leyro, T. M., & Otto, M. W. (2013). An examination of the association of distress intolerance and emotion regulation with avoidance. Cognitive Therapy and Research, 37(2), 363–367. doi:10.1007/s10608-012-9463-6
   PubMed Web of Science ®Google Scholar
• McNulty, J. K., O’Mara, E. M., & Karney, B. R. (2008). Benevolent cognitions as a strategy of relationship maintenance: “Don’t sweat the small stuff”…But it is not all small stuff. Journal of Personality and Social Psychology, 94, 631–646. doi:10.1037/0022-3514.94.4.631
   PubMed Web of Science ®Google Scholar
• Meyer, J. R. (2011). Regretted messages: Cognitive antecedents and post hoc reflection. Journal of Language and Social Psychology, 30(4), 376–395. doi:10.1177/0261927X11416202
   Web of Science ®Google Scholar
• Meyer, J. R., & Rothenberg, K. (2004). Repairing regretted messages: Effects of emotional state, relationship type, and seriousness of offense. Communication Research Reports, 21, 348–356. doi:10.1080/08824090409359999
   Google Scholar
• Muraven, M., Tice, D. M., & Baumeister, R. F. (1998). Self-control as a limited resource: Regulatory depletion patterns. Journal of Personality and Social Psychology, 74, 774–789. doi:10.1037/0022-3514.74.3.774
   PubMed Web of Science ®Google Scholar
• Ostenson, J. A., & Zhang, M. (2014). Reconceptualizing marital conflict: A relational perspective. Journal of Theoretical and Philosophical Psychology, 34(4), 229–242. doi:10.1037/a0034517
   Google Scholar
• Overall, N. C., Fletcher, G. J., Simpson, J. A., & Sibley, C. G. (2009). Regulating partners in intimate relationships: The costs and benefits of different communication strategies. Journal of Personality and Social Psychology, 96, 620–639. doi:10.1037/a0012961.
   Google Scholar
• Overall, N. C., Sibley, C. G., & Travaglia, L. K. (2010). Loyal but ignored: The benefits and costs of constructive communication behavior. Personal Relationships, 17, 127–148. doi:10.1111/j.1475-6811.2010.01257.x
   Google Scholar
• Paul, M. S., & Berger, R. (2007). Topic avoidance and family functioning in families conceived with donor insemination. Human Reproduction, 2(9), 2566–2571. doi:10.1093/humrep/dem174
   Web of Science ®Google Scholar
• Pennebaker, J. W. (1989). Confession, inhibition and disease. Advances in Experimental Social Psychology, 22, 211–244. doi:10.1016/S0065-2601(08)60309-3
   Google Scholar
• Preacher, K. J., & Kelley, K. (2011). Effect size measures for mediation models: Quantitative strategies for communicating indirect effects. Psychological Methods, 16, 93–115. doi:10.1037/a0022658
   PubMed Web of Science ®Google Scholar
• Reis, H. T., & Patrick, B. C. (1996). Attachment and intimacy: Component processes. In E. T. Higgins & A. Kruglanski (Eds.), Social psychology: Handbook of basic principles (pp. 523–563). New York: Guilford Press.
   Google Scholar
• Robbins, S. A., & Merrill, A. F. (2014). Understanding posttransgressional relationship closeness: The roles of perceived severity, rumination, and communication competence. Communication Research Reports, 31, 23–32. doi:10.1080/08824096.2013.843164
   Google Scholar
• Roese, N. J., Epstude, K. A. I., Fessel, F., Morrison, M., Smallman, R., Summerville, A.,…Segerstrom, S. (2009). Repetitive regret, depression, and anxiety: Findings from a nationally representative survey. Journal of Social and Clinical Psychology, 28, 671–688. doi:10.1521/jscp.2009.28.6.671
   Google Scholar
• Roloff, M. E., & Ifert, D. E. (2000). Conflict management through avoidance: Withholding complaints, suppressing arguments, and declaring topics taboo. In S. Petronio (Ed.), Balancing the secrets of private disclosures. (pp. 151–163). Mahwah, NJ: LEA Publishers.
   Google Scholar
• Roloff, M. E., & Wright, C. N. (2009). Conflict avoidance: A functional analysis. In T. Afifi & W. Afifi (Eds.), Uncertainty and information regulation in interpersonal contexts: Theories and applications (pp. 320–340). New York: Routledge.
   Google Scholar
• Rusbult, C. E., Johnson, D. J., & Morrow, G. D. (1986). Determinants and consequences of exit, voice, loyalty, and neglect: Responses to dissatisfaction in adult romantic involvements. Human Relations, 39, 45–63. doi:10.1177/001872678603900103
   Web of Science ®Google Scholar
• Rusbult, C. E., & Zembrodt, I. M. (1983). Responses to dissatisfaction in romantic involvements: A multidimensional scaling analysis. Journal of Experimental Social Psychology, 19(3), 274–293. doi:10.1016/0022-1031(83)90042-2
   Web of Science ®Google Scholar
• Sargent, J. (2002). Topic avoidance: Is this the way to a more satisfying relationship? Communication Research Reports, 19, 175–182. doi:10.1080/08824090209384845
   Google Scholar
• Schumacker, E. S., & Lomax, R. G. (2010). Structural equation modeling. New York: Routledge.
   Google Scholar
• Shrout, P. E., & Bolger, N. (2002). Mediation in experimental and nonexperimental studies: New procedures and recommendations. Psychological Methods, 7, 422–445. doi:10.1037/1082-989X.7.4.422
   Google Scholar
• Shulman, S., Tuval-Mashiach, R., Levran, E., & Anbar, S. (2006). Conflict resolution patterns and longevity of adolescent romantic couples: A 2-year follow-up study. Journal of Adolescence, 29(4), 575–588. doi:10.1016/j.adolescence.2005.08.018
   PubMed Web of Science ®Google Scholar
• Sleeper, M., Cranshaw, J., Kelley, P. G., Ur, B., Acquisiti, A., Cranor, L. F., & Sadeh, N. (2013, April). I read my Twitter the next morning and was astonished: A conversational perspective on Twitter regrets. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Paris, France (pp. 3277–3286). New York, NY: ACM. doi:10.1145/2470654.2466448
   Google Scholar
• Smetana, J. G., Metzger, A., Gettman, D. C., & Campione‐Barr, N. (2006). Disclosure and secrecy in adolescent–parent relationships. Child Development, 77, 201–217. doi:10.1111/j.1467-8624.2006.00865.x
   PubMed Web of Science ®Google Scholar
• Solomon, D. H., & Theiss, J. A. (2007). Cognitive foundations of communication in close relationships. In D. R. Roskos-Ewoldson & J. L. Monahan (Eds.), Communication and social cognition: Theories and methods (pp. 117–140). Mahwah, NJ: Lawrence Erlbaum.
   Google Scholar
• Stackert, R. A., & Bursik, K. (2003). Why am I unsatisfied? Adult attachment style, gendered irrational relationship beliefs, and young adult romantic relationship satisfaction. Personality and Individual Differences, 34, 1419–1429. doi:10.1016/S0191-8869(02)00124-1
   Web of Science ®Google Scholar
• Stickney, L. T., & Geddes, D. (2014). Positive, proactive, and committed: The surprising connection between good citizens and expressed (vs. suppressed) anger at work. Negotiation and Conflict Management Research, 7, 243–264. doi:10.1111/ncmr.12040
   Web of Science ®Google Scholar
• Suchday, S., Carter, M. M., Ewart, C. K., Larkin, K. T., & Desiderato, O. (2004). Anger cognitions and cardiovascular recovery following provocation. Journal of Behavioral Medicine, 27, 319–341. doi:10.1023/B:JOBM.0000042408.80551.e1
   Google Scholar
• Theiss, J. A., & Solomon, D. H. (2006). A relational turbulence model of communication about irritations in romantic relationships. Communication Research, 33, 391–418. doi:10.1177/0093650206291482
   Web of Science ®Google Scholar
• Tjosvold, D., Wong, A. S., & Chen, N. Y. F. (2014). Constructively managing conflicts in organizations. Annual Review of Organizational Psychology and Organizational Behavior, 1, 545–568. doi:10.1146/annurev-orgpsych-031413-091306
   Google Scholar
• Uysal, A., Lin, H. L., Knee, C. R., & Bush, A. L. (2012). The association between self-concealment from one’s partner and relationship well-being. Personality and Social Psychology Bulletin, 38(1), 39–51. doi:10.1177/0146167211429331
   PubMed Web of Science ®Google Scholar
• van Erp, K. J., Giebels, E., van der Zee, K. I., & van Duijn, M. A. (2011). Let it be: Expatriate couples’ adjustment and the upside of avoiding conflicts. Anxiety, Stress & Coping, 24, 539–560. doi:10.1080/10615806.2011.571768
   Google Scholar
• Vangelisti, A. L., & Young, S. L. (2000). When words hurt: The effects of perceived intentionality on interpersonal relationships. Journal of Social and Personal Relationships, 17, 393–424. doi:10.1177/0265407500173005
   Web of Science ®Google Scholar
• Wegner, D. M. (1994). Ironic processes of mental control. Psychological Review, 101, 34–52. doi:10.1037/0033-295X.101.1.34
   Google Scholar
• Wegner, D. M. (2009). How to think, say, or do precisely the worst thing for any occasion. Science, 325(5936), 48–51. doi:10.1126/science.1167346
   PubMed Web of Science ®Google Scholar
• Wright, C. N., & Roloff, M. E. (2013). The influence of type of teasing and outcome on the negative experiences of teasers. Human Communication, 16(2), 95–107.
   Google Scholar
• Wright, C. N., & Roloff, M. E. (2015). You should just know why I’m upset: Expectancy violation theory and the influence of mind reading expectations (MRE) on response to relational problems. Communication Research Reports, 32, 10–19. doi:10.1080/08824096.2014.989969
   Google Scholar
• Zaki, J., Bolger, N., & Ochsner, K. (2009). Unpacking the informational bases of empathic accuracy. Emotion, 9, 478–487. doi:10.1037/a0016551
   PubMed Web of Science ®Google Scholar
• Zeelenberg, M., & Pieters, R. (2004). Beyond valence in customer dissatisfaction: A review and new findings on behavioral responses to regret and disappointment in failed services. Journal of Business Research, 57, 445–455. doi:10.1016/S0148-2963(02)00278-3
   Web of Science ®Google Scholar
• Zeelenberg, M., & Pieters, R. (2007). A theory of regret regulation 1.0. Journal of Consumer Psychology, 17, 3–18. doi:10.1207/s15327663jcp1701_3
   Web of Science ®Google Scholar
• Zeelenberg, M., Van Dijk, W. W., & Manstead, A. S. (2000). Regret and responsibility resolved? Evaluating Ordóñez and Connolly’s (2000) conclusions. Organizational Behavior and Human Decision Processes, 81, 143–154. doi:10.1006/obhd.1999.2865
   Google Scholar