References
- Amigo, S., Smith, A., & Ludwig, T. (2008). Using task clarification, goal setting, and feedback to decrease table busing times in a franchise pizza restaurant. Journal of Organizational Behavior Management, 28(3), 176–187. doi:10.1080/01608060802251106
- Austin, J. (2000). Performance analysis and performance diagnostics. In J. Austin & J. Carr (Eds.), Handbook of applied behavior analysis (pp. 321–350). Reno, NV: Context Press.
- Carr, J. E., Wilder, D. A., Majdalany, L., Mathisen, D., & Strain, L. (2013). An assessment based solution to a human-service employee performance problem: An initial evaluation of the performance diagnostic checklist-human services. Behavior Analysis in Practice, 6, 16–32. doi:10.1007/BF03391789
- Ditzian, K., Wilder, D. A., King, A., & Tanz, J. (2015). An evaluation of the performance diagnostic checklist–Human services to assess an employee performance problem in a center‐based autism treatment facility. Journal of Applied Behavior Analysis, 48, 199–203. doi:10.1002/jaba.171
- Eikenhout, N., & Austin, J. (2005). Using goals, feedback, reinforcement, and a performance matrix to improve customer service in a large department store. Journal of Organizational Behavior Management, 24(3), 27–62. doi:10.1300/J075v24n03_02
- Furr, R. M., & Bacharach, V. R. (2014). Psychometrics: An introduction (2nd ed.). Los Angeles, CA: Sage Publishing.
- Iwata, B. A., DeLeon, I. G., & Roscoe, E. M. (2013). Reliability and validity of the functional analysis screening tool. Journal of Applied Behavior Analysis, 46, 271–284. doi:10.1002/jaba.31
- Johnson, D., Casella, S. E., McGee, H., & Lee, S. C. (2014). The use and validation of preintervention diagnostic tools in organizational behavior management. Journal of Organizational Behavior Management, 34:2, 104–121. doi:10.1080/01608061.2014.914009
- Pampino, R. N., Heering, P., Wilder, D. A., Barton, C., & Burson, L. (2004). The use of the performance diagnostic checklist to guide intervention selection in an independently owned coffee shop. Journal of Organizational Behavior Management, 23(2–3), 5–19. doi:10.1300/J075v23n02_02
- Therrien, K., Wilder, D. A., Rodriguez, M., & Wine, B. (2005). Preintervention analysis and improvement of customer greeting in a restaurant. Journal of Applied Behavior Analysis, 38, 411–415. doi:10.1901/jaba.2005.89-04
- Wilder, D. A., Lipschultz, J., & Gehrman, C. (2018). An evaluation of the PerformanceDiagnostic Checklist - Human Services across Domains. Behavior Analysis in Practice, 11(2), 129–138. doi:10.1007/s40617-018-0243-y
- Wilder, D. A., Lipschultz, J., King, A., Driscoll, S., & Sigurdsson, S. (2018). An analysis of the commonality and type of pre-intervention assessment procedures in the Journal of Organizational Behavior Management (2000-2015). Journal of Organizational Behavior Management, 38, 5–17. doi:10.1080/01608061.2017.1325822
- Zaja, R. H., Moore, L., Van Ingen, D. J., & Rojahn, J. (2011). Psychometric comparison of the functional assessment instruments QABF, FACT and FAST for self‐injurious, stereotypic and aggressive/destructive behaviour. Journal of Applied Research in Intellectual Disabilities, 24, 18–28. doi:10.1111/j.1468-3148.2010.00569.x