REFERENCES
- Wholey , J. and Hatry , H. 1992 . The Case for Performance Monitoring . Public Administration Review , 52 ( 6 ) : 604 – 610 .
- Forsythe , Dell W. 2001 . Quicker, Better, Cheaper: Managing Performance in American Government , Albany , NY : Rockefeller Institute Press .
- Osborne , D. and Gaebler , T. 1992 . Reinventing Government: How the Entrepreneurial Spirit Is Transforming the Public Sector , Reading , MA : Addison-Wesley .
- Ammons , D. N. 1995 . Accountability for Performance: Measurement and Monitoring in Local Government , Washington , DC : International City/County Management Association .
- Benowitz , P. S. and Schein , R. 1996 . “ Performance Measurement in Local Government ” . In Municipal Year Book 1996 , 19 – 23 . Chicago : Government Finance Officers Association: Government Finance Officers Association .
- Governmental Accounting Standards Board [GASB] . 1996 . “ National Academy of Public Administration [NAPA] ” . In Survey on the Use of Performance Measures by State and Local Government Entities , Norwalk , CT : Governmental Accounting Standards Board .
- Hatry , Harry P. 1996 . “ Tracking the Quality of Service ” . In Handbook of Public Administration, , 2nd , Edited by: Perry , James L. 537 – 554 . San Francisco : Jossey-Bass Publishers .
- Hatry , H. P. 1999 . Performance Measurement: Getting Results , Washington , DC : The Urban Institute .
- Epstein , P. D. 1988 . Using Performance Measurement in Local Government: A Guide to Improving Decisions, Performance, and Accountability , New York : National Civic League Press .
- Epstein , P. D. 1992 . Get Ready: The Time for Performance Measurement Is Finally Coming! . Public Administration Review , 25 ( 5 ) : 513 – 519 .
- 11. GASB 1996
- Lemov , P. 1998 . Measuring Performance, Making Progress . Governing , 11 ( 4 ) : 54 – 58 .
- Bernstein , D. J. 2000 . Local Government Performance Use: Assessing System Quality and Effects , Washington , DC : Doctoral Dissertation Proposal, George Washington University .
- Fischer , R. J. 1994 . An Overview of Performance Measurement . Public Management , 76 ( 9 ) : S2 – S8 .
- Newcomer , Kathryn E. 1997 . “ Using Performance Measurement to Improve Programs ” . In Using Performance Measurement to Improve Public and Non-Profit Programs , Edited by: Newcomer , Kathryn E. 5 – 14 . San Francisco : New Directions for Evaluation, Number 75; Jossey-Bass .
- Newcomer , K. E. and Downey , A. 1997/1998 . Performance-Based Management: What Is It and How Do We Get There? . The Public Manager , 26 ( 4 ) : 37 – 40 .
- Koskinen , J. " Testimony on Government Performance and Results Act by the Deputy Director for Management, Office of Management and Budget ." House Government Reform and Oversight Committee , Washington, D.C. February 12, 1997
- National Performance Review . 1997 . Best Practices in Performance Measurement , Washington , DC : National Performance Review .
- National Performance Review. Performance Partnerships; National Performance Review: Washington, D.C., 1998(April); http://www.npr.gov/library/fedstat/26f2 (Accessed: 2001 ).
- National Performance Review. Performance Partnerships Summary and Guiding Principles; National Performance Review: Washington, D.C., 1998(April); http://www.npr.gov/library/fedstat/2572.html (Accessed: 2001 ).
- Governmental Accounting Standards Board [GASB] . 1994 . Concepts Statement No. 2: Service Efforts and Accomplishments Reporting , 23 Norwalk , CT : Governmental Accounting Standards Board .
- Kravchuk , R. S. and Schack , R. W. 1996 . Designing Effective Performance-Measurement Systems Under the Government Performance and Results Act of 1993 . Public Administration Review , 56 ( 4 ) : 348 – 358 .
- Armey , R. " Testimony on Government Performance and Results Act by the House Majority Leader ." House Government Reform and Oversight Committee , Washington, DC February 12, 1997
- 24. See, for example, General Accounting Office publications years 1996 to 1999
- Light , P. 2000 . The True Size of Government , Washington , DC : Brookings Institution Press .
- Caudle , S. 2001 . GPRA Relations: Suggested Federal-State Practices . Annual Conference of the Association for Public Policy and Management . November 1 2001 , Washington , DC .
- U.S. General Accounting Office . Managing for Results: Measuring Program Results That Are Under Limited Federal Control , GAO/GGD-99-16 . U.S. General Accounting Office, Washington, DC 1998
- 28. Newcomer, 1997
- 29. Bernstein 2000
- Newcomer , K. E. and Scheirer , M. A. January 2001 . Using Evaluation to Support Performance Management: A Guide to Federal Executives , January , Washington , DC : The PricewaterhouseCoopers Endowment for the Business of Government .
- Berger , P. L. and Luckmann , T. 1967 . The Social Construction of Reality , Garden City , NJ : Anchor Books .
- 32. See McLaughlin, J. A., Jordan, G. B. Logic Models: A Tool for Telling Your Program's Performance Story. Evaluation and Program Planning 1999, 22, 65–72.
- Tuck , N. and Zaleski , G. 1996 . Criteria for Developing Performance Measurement Systems in the Public Sector . International Journal of Public Administration , 19 ( 11&12 ) : 1945 – 1978 .
- Light , P. 1993 . Monitoring Government Inspectors General and the Search for Accountability , Washington , DC : Brookings Institution .
- Behn , R. 2001 . Rethinking Democratic Accountability , Washington , DC : Brookings Institution Press .
- 36. Bernstein, 2000.
- Caudle , S. 2001 . GPRA Relations: Suggested Federal-State Practices . Annual Conference of the Association for Public Policy and Management . November 1 2001 , Washington , DC .
- Forsythe , D. W. 2001 . Quicker, Better, Cheaper: Managing Performance in American Government , Albany , NY : Rockefeller Institute Press .
- 39. Newcomer and Scheirer, 2001.
- 40. Newcomer and Scheirer, 2001.
- Perrin , B. 1998 . Effective Use and Misuse of Performance Measurement . American Journal of Evaluation , 19 ( 3 ) : 367 – 379 .
- U.S. General Accounting Office . Performance Budgeting: Initial Experience Under the Results Act in Linking Plans with Budgets , GAO/AIMD/GGD-99-67 . General Accounting Office: Washington, DC 1999 (April)
- Joyce , Philip G. and Sieg , Susan. 2002 . “ Using Performance Information for Budgeting: Clarifying the Framework and Investigating Recent State Experience ” . In Meeting the Challenges of Performance-Oriented Government , Edited by: Newcomer and Kathryn , E. Washington , DC : American Society of Public Administration .
- Dupont-Morales , J. A. and Harris , J. E. 1994 . Strengthening Accountability: Incorporating Strategic Planning and Performance Measurement into Budgeting . Public Productivity and Management Review , 17 ( 3 ) : 231 – 239 .
- U.S. General Accounting Office . Performance Management: Aligning Employee Performance with Agency Goals at Six Results Act Pilots , GAO/GGD-98-162 . U.S. General Accounting Office: Washington, DC 1998