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PART ONE: Theoretical-Methodological View of the Evaluation of Welfare Systems

Benchmarking Effectiveness in the Educational Development of Three Finnish Universities Using a Multidimensional Evaluation Model (MdE)

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Pages 1182-1207 | Published online: 13 Aug 2008

REFERENCES

  • Bledsoe , K. L. and Graham , J. A. 2005 . The use of multiple evaluation approaches in program evaluation . American Journal of Evaluation , 26 ( 3 ) : 302 – 303 .
  • See also Torres, R. T. and Preskill , H. 2001 . Evaluation and organizational learning: Past, present and future . American Journal of Evaluation , 22 ( 3 ) : 387 – 395 . Biggs, J. The reflective institution: Assuring and enhancing the quality of teaching and learning. Higher Education 2001, 41 (3), 221–238.
  • See Ojala, I. and Vartiainen , P. 2006 . Kolmen yliopiston opetuksen kehittämistoiminnan vaikuttavuus - Lapin yliopiston, Lappeenrannan teknillisen yliopiston ja Vaasan yliopiston opetuksen kehittämistoiminnan vaikuttavuuden benchmarking -arviointi , Tampere : KKA . Korkeakoulujen arviointineuvoston julkaisuja 9.
  • See also Scriven, M . 2001 . Evaluation: Future tense . American Journal of Evaluation , 22 ( 3 ) : 301 – 307 . Smith, M. F. Evaluation: Preview of the future #2. American Journal of Evaluation 2001, 22 (3), 281–300.
  • See Ojala, I . 2003 . Managerialismi ja oppilaitosjohtaminen , 10 – 13 . Vaasa : Vaasan yliopisto . Acta Wasaensia No. 119, Hallintotiede 8; Temmes, M., Ahonen, P., & Ojala, T. (2002). Suomen koulutusjärjestelmän hallinnon arviointi; Helsinki: Opetusministeriö, pp. 63–71.
  • See also Hodgkinson, M. and Brown , G. 2003 . Enhancing the quality of education: A case study and some emerging principles . Higher Education , 45 : 337 – 338 . Kohler, J. Quality assurance, accreditation, and recognition of qualifications as regulatory mechanisms in the European higher education area. Higher Education in Europe 2003, XXVIII (3), 317. Ojala, op. cit., pp. 64–65
  • See for example Parjanen , M. , ed. 1998 . Oppimisen ja laadun kiasma , 31 – 33 . Vammala : Tampere University Press . Koro, J. Korkeakouluopiskelija – aikuinen myös oppijana. In Yliopisto-opetus – korkeakoulupedagogiikan haasteita; Aaltola, J., Suortamo, M., Eds. (1995). Juva: WSOY, pp. 101–103. Temmes, M., Ahonen, P., & Ojala, T. (2002). Suomen koulutusjärjestelmän hallinnon arviointi; Helsinki: Opetusministeriö, pp. 88–97.
  • Romainville , M. 1999 . Quality evaluation of teaching in higher education . Higher Education in Europe , XXIV ( 3 ) : 415 – 416 .
  • See Scott, W. R . 1995 . Institutions and organizations , Thousand Oaks, London, CA, New York : Sage .
  • Pounder , J. S. 2000 . Evaluating the relevance of quality to institutional performance assessment in higher education . Evaluation , 6 ( 1 ) : 66 – 67 .
  • Hämäläinen , K. 1993 . Laadun arviointi yliopistollisessa täydennyskoulutuksessa . Aikuiskasvatus , : 238 – 242 . Stenqvist, P. Korkeakouluarviointia Suomessa. Aikuiskasvatus 1993, (4), 243–247.
  • 12. Stenqvist, Ibid.
  • 13. See for example Kohler, op. cit.
  • 14. Stenqvist, op. cit.
  • 15. See also Kohler, op. cit.
  • See Bolton, R. N and Drew , J. 1994 . “ Linking customer satisfaction to service operations and outcomes ” . In Service quality: New directions in theory and practice , Edited by: Rust , R. T. and Oliver , R. L. 176 – 178 . Thousand Oaks, London, and New Delhi : Sage .
  • Shadish , W. R. 1998 . Evaluation theory is who we are . American Journal of Evaluation , 19 ( 1 ) : 12 – 13 . Vartiainen, P. On the principles of comparative evaluation. Evaluation—The International Journal of Theory, Research and Practice 2002, 8 (3), 359–371.
  • 18. Vartiainen, Ibid.
  • 19. Ibid.
  • 20. Ibid.
  • 21. See Brandon, P. R. Stakeholder participation for the purpose of helping ensure evaluation validity: Bridging the gap between collaborative and non-collaborative evaluations. American Journal of Evaluation 1998, 19 (3), 326–327. Vedung, E. Public policy and program evaluation. (1997). New Brunswick and London: Transaction Publishers, pp. 69–75. Vartiainen, P. The substance of stakeholder evaluation: Methodological discussion. International Journal of Public Administration 2003, 26 (1), 12.
  • Vartiainen , P. 2004 . The legitimacy of evaluation—A comparison of Finnish and English institutional evaluations of higher education , Frankfurt am Main : Peter Lang .
  • 23. Vartiainen, op. cit., pp. 7–9.
  • Camp , R. C. 1989 . Lär av de bästa! Benchmarking i tio steg , 61 – 65 . Lund : Studentlitteratur .
  • See for example Vartiainen, P . 2001 . “ Mitä on projektiarviointi? Pohdintaa projektiarvioinnin tieteellisestä ja metodisesta genesiksestä ” . In Näkökulmia projektiarviointiin , Edited by: Vartiainen , P. 24 – 27 . Tampere : Finnpublishers .
  • 26. Vedung, op. cit., pp. 115–117.
  • See also Lorentsen, A . 2001 . Promoting Internet-Based teaching and learning worldwide . Higher Education in Europe , XXVI ( 4 ) : 515 – 517 .
  • 28. See also Brandon, op. cit., pp. 333–334.
  • Vedung , E. 1997 . Public policy and program evaluation , 35 New Brunswick and London : Transaction Publishers .
  • Foss Hansen , H. 2005 . Choosing evaluation models. A discussion on evaluation design . Evaluation , 11 ( 4 ) : 448 – 451 .
  • Bledsoe , K. L. and Graham , J. A. 2005 . The use of multiple evaluation approaches in program evaluation . American Journal of Evaluation , 26 ( 3 ) : 302 – 303 .
  • 32. Ibid.
  • See for example Oakley, A . 2004 . The researcher's agenda for evidence . Evaluation and Research in Education , 18 ( 1&2 ) : 13 – 15 .

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