Organizational Resilience of Public Sector Organizations Responding to the COVID-19 Pandemic in Czechia and Key Influencing Factors: Use of the Nograšek and Vintar Model

References

• Alam, M. (2020). Organizational processes and COVID-19 pandemic: Implications for job design. Journal of Accounting & Organizational Change, 16(4), 599–606. https://doi.org/10.1108/JAOC-08-2020-0121
   Web of Science ®Google Scholar
• Ansell, C., Sørensen, E., & Torfing, J. (2021). The COVID-19 pandemic as a game changer for public administration and leadership? The need for robust governance responses to turbulent problems. Public Management Review, 23(7), 949–960. https://doi.org/10.1080/14719037.2020.1820272
   Web of Science ®Google Scholar
• Bartuseviciene, I., Butkus, M., & Schiuma, G. (2022). Modelling organizational resilience structure: Insights to assess resilience integrating bounce-back and bounce-forward. European Journal of Innovation Management, 27(1), 153–169. https://doi.org/10.1108/EJIM-04-2022-0180
   Web of Science ®Google Scholar
• Boin, A., Comfort, L., & Demchak, C. (2010). The rise of resilience. In L. Comfort, A. Boin, & C. Demchak (Eds.), Designing resilience: Preparing for extreme events (pp. 1–12). University of Pittsburgh Press.
   Google Scholar
• Boin, A., & Lodge, M. (2016). Designing resilient institutions for transboundary crisis management: A time for public administration. Public Administration, 94(2), 289–298. https://doi.org/10.1111/padm.12264
   Web of Science ®Google Scholar
• Boin, A., Michel, J. G., & van Eeten. (2013). The resilient organization. Public Management Review, 15(3), 429–445. https://doi.org/10.1080/14719037.2013.769856
   Web of Science ®Google Scholar
• Bui, H., Chau, V. S., Degl’innocenti, M., Leone, L., & Vicentini, F. (2019). The resilient organization: A meta‐analysis of the effect of communication on team diversity and team performance. Applied Psychology, 68(4), 621–657. https://doi.org/10.1111/apps.12203
   Web of Science ®Google Scholar
• Burlacu, S., Pargaru, I., Iacob, O. C., & Gombos, S. P. (2022). Digital public administration and the perspectives of sustainable development in Romania. European Journal of Sustainable Development, 11(4), 230–230. https://doi.org/10.14207/ejsd.2022.v11n4p230
   Web of Science ®Google Scholar
• Butkus, M., Schiuma, G., Bartuševičienė, I., Rakauskiene, O. G., Volodzkiene, L., & Dargenyte-Kacileviciene, L. (2023). The impact of organizational resilience on the quality of public services: Application of structural equation modelling. Equilibrium Quarterly Journal of Economics and Economic Policy, 18(2), 461–489. https://doi.org/10.24136/eq.2023.014
   Google Scholar
• Butkus, M., Schiuma, G., Bartuseviciene, I., Volodzkiene, L., Rakauskiene, O. G., & Dargenyte-Kacileviciene, L. (2024). Modelling organizational resilience of public sector organizations to navigate complexity: Empirical insights from Lithuania. Journal of Economic Interaction and Coordination, 19(2), 1–27. https://doi.org/10.1007/s11403-023-00403-x
   Web of Science ®Google Scholar
• Capano, G., & Woo, J. J. (2017). Resilience and robustness in policy design: A critical appraisal. Policy Sciences, 50(3), 399–426. https://doi.org/10.1007/s11077-016-9273-x
   Web of Science ®Google Scholar
• Chelleri, L., & Baravikova, A. (2021). Understandings of urban resilience meanings and principles across Europe. Cities, 108, 102985. https://doi.org/10.1016/j.cities.2020.102985
   Web of Science ®Google Scholar
• Clement, J., Esposito, G., & Crutzen, N. (2023). Municipal pathways in response to COVID-19: A strategic management perspective on local public administration resilience. Administration and Society, 55(1), 3–29. https://doi.org/10.1177/00953997221100382
   PubMed Web of Science ®Google Scholar
• Duchek, S., Raetze, S., & Scheuch, I. (2020). The role of diversity in organizational resilience: A theoretical framework. Business Research, 13(2), 387–423. https://doi.org/10.1007/s40685-019-0084-8
   Google Scholar
• Duit, A. (2016). Resilience thinking: Lessons for public administration. The Public, 94(2), 364–380. https://doi.org/10.1111/padm.12182
   Google Scholar
• Eckhard, S., Lenz, A., Seibel, W., Roth, F., & Fatke, M. (2021). Latent hybridity in administrative crisis management: The German refugee crisis of 2015/16. Journal of Public Administration Research and Theory, 31(2), 416–433. https://doi.org/10.1093/jopart/muaa039
   Web of Science ®Google Scholar
• Fischer, V., Siegel, J., Proeller, I., & Drathschmidt, N. (2022). Resilience through digitalisation: How individual and organizational resources affect public employees working from home during the COVID-19 pandemic. Public Management Review, 25(4), 808–835. https://doi.org/10.1080/14719037.2022.2037014
   Web of Science ®Google Scholar
• Forliano, C., Orlandi, L. B., Zardini, A., & Rossignoli, C. (2023). Technological orientation and organizational resilience to COVID-19: The mediating role of strategy’s digital maturity. Technological Forecasting and Social Change, 188, 122288. https://doi.org/10.1016/j.techfore.2022.122288
   PubMed Web of Science ®Google Scholar
• Grøn, C. H., Bro, L. L., & Andersen, L. B. (2019). Public managers’ leadership identity: Concept, causes, and consequences. Public Management Review, 22(11), 1696–1716. https://doi.org/10.1080/14719037.2019.1645875
   Web of Science ®Google Scholar
• Janssen, M., & van der Voort, H. (2020). Agile and adaptive governance in crisis response: Lessons from the COVID-19 pandemic. International Journal of Information Management, 55, 102180. https://doi.org/10.1016/j.ijinfomgt.2020.102180
   PubMed Web of Science ®Google Scholar
• Keck, M., & Sakdapolrak, P. (2013). What is social resilience? Lessons learned and ways forward. ERDKUNDE, 67(1), 5–19. https://doi.org/10.3112/erdkunde.2013.01.02
   Web of Science ®Google Scholar
• Kim, T., Mullins, L. B., & Yoon, T. (2021). Supervision of telework: A key to organizational performance. The American Review of Public Administration, 51(4), 263–277. https://doi.org/10.1177/0275074021992058
   Web of Science ®Google Scholar
• Kim, Y. (2021). Building organizational resilience through strategic internal communication and organization–employee relationships. Journal of Applied Communication Research, 49(5), 589–608. https://doi.org/10.1080/00909882.2021.1910856
   Web of Science ®Google Scholar
• Leavitt, H. J. (1964). Applied organization change in industry: Structural, technical, and human approaches. In S. Cooper & H. J. Leavitt. & K. Shelly (Eds.), New perspectives in organizational research (pp. 55–71). Wiley.
   Google Scholar
• Lenz, A., & Eckhard, S. (2023). Conceptualizing and explaining flexibility in administrative crisis management: A cross-district analysis in Germany. Journal of Public Administration Research and Theory, 33(3), 485–497. https://doi.org/10.1093/jopart/muac038
   Web of Science ®Google Scholar
• Linnenluecke, M., & Griffiths, A. (2010). Beyond adaptation: Resilience for business in light of climate change and weather extremes. Business and Society, 49(3), 477–511. https://doi.org/10.1177/0007650310368814
   Web of Science ®Google Scholar
• Lundqvist, D., & Wallo, A. (2023). Leadership and employee well-being and work performance when working from home: A systematic literature review. Scandinavian Journal of Work and Organizational Psychology, 8(1), 1–9. https://doi.org/10.16993/sjwop.199
   Google Scholar
• MacKinnon, D., & Derickson, K. D. (2013). From resilience to resourcefulness: A critique of resilience policy and activism. Progress in Human Geography, 37(2), 253–270. https://doi.org/10.1177/0309132512454775
   Web of Science ®Google Scholar
• Madi Odeh, R. B., Obeidat, B. Y., Jaradat, M. O., Masa’deh, R. E., & Alshurideh, M. T. (2023). The transformational leadership role in achieving organizational resilience through adaptive cultures: The case of Dubai service sector. International Journal of Productivity and Performance Management, 72(2), 440–468. https://doi.org/10.1108/IJPPM-02-2021-0093
   Web of Science ®Google Scholar
• Mahoney, J., & Thelen, K. (Eds.). (2009). Explaining institutional change: Ambiguity, agency, and power. Cambridge University Press.
   Google Scholar
• Meerow, S., Newell, J. P., & Stults, M. (2016). Defining urban resilience: A review. Landscape and Urban Planning, 147, 38–49. https://doi.org/10.1016/j.landurbplan.2015.11.011
   Web of Science ®Google Scholar
• Mhlanga, D., & Dzingirai, M. (2024). Bibliometric study on organizational resilience: Trends and future research agenda. International Journal of Corporate Social Responsibility, 9(1), 9. https://doi.org/10.1186/s40991-024-00098-8
   Google Scholar
• Miceli, A., Hagen, B., Riccardi, M. P., Sotti, F., & Settembre-Blundo, D. (2021). Thriving, not just surviving in changing times: How sustainability, agility and digitalization intertwine with organizational resilience. Sustainability, 13(4), 2052. https://doi.org/10.3390/su13042052
   Web of Science ®Google Scholar
• Mihotić, L., Raynard, M., & Sinčić Ćorić, D. (2023). Bouncing forward or bouncing back? How family firms enact resilience in times of crisis. Journal of Family Business Management, 13(1), 68–86. https://doi.org/10.1108/JFBM-03-2022-0047
   Web of Science ®Google Scholar
• Mokline, B., & Ben Abdallah, M. A. (2022). The mechanisms of collective resilience in a crisis context: The case of the ‘COVID-19’ crisis. Global Journal of Flexible Systems Management, 23(1), 151–163. https://doi.org/10.1007/s40171-021-00293-7
   PubMedGoogle Scholar
• Monternel, B., Kilag, O. K., & Restauro, G. (2023). Crisis response and employee engagement: The dynamics of organizational resilience with fink’s model. Excellencia: International Multi-Disciplinary Journal of Education (2994-9521), 1(5), 279–291. https://multijournals.org/index.php/excellencia-imje/article/view/58
   Google Scholar
• Nemec, J., & Špaček, D. (2018). Public administration characteristics and performance in EU28: The Czech Republic. European Commission.
   Google Scholar
• Nograšek, J., & Vintar, M. (2014). E-government and organizational transformation of government: Black box revisited? Government Information Quarterly, 31(1), 108–118. https://doi.org/10.1016/j.giq.2013.07.006
   Web of Science ®Google Scholar
• Orth, D., & Schuldis, P. M. (2021). Organizational learning and unlearning capabilities for resilience during COVID-19. The Learning Organization, 28(6), 509–522. https://doi.org/10.1108/TLO-07-2020-0130
   Web of Science ®Google Scholar
• Paeffgen, T. (2023). Organizational resilience during COVID-19 times: A bibliometric literature review. Sustainability, 15(1), 367. https://doi.org/10.3390/su15010367
   Web of Science ®Google Scholar
• Paul, G. R., & Perwez, S. K. (2023). Mindful organizations: A bibliometric study to provide insights into the interplay between mindfulness and psychological capital in the workplace. International Journal of Professional Business Review: International Journal of Professional Business Review, 8(3), 12. https://doi.org/10.26668/businessreview/2023.v8i3.1367
   Google Scholar
• Petitta, L., & Martínez-Córcoles, M. (2023). A conceptual model of mindful organizing for effective safety and crisis management. The role of organizational culture. Current Psychology, 42(29), 25773–25792. https://doi.org/10.1007/s12144-022-03702-x
   Web of Science ®Google Scholar
• Plimmer, G., Berman, E. M., Malinen, S., Franken, E., Naswall, K., Kuntz, J., & Löfgren, K. (2022). Resilience in public sector managers. Review of Public Personnel Administration, 42(2), 338–367. https://doi.org/10.1177/0734371X20985105
   Web of Science ®Google Scholar
• Profiroiu, C. M., Negoiță, C. I., & Costea, A. V. (2024). Digitalization of public administration in EU member states in times of crisis: The contributions of the national recovery and resilience plans. International Review of Administrative Sciences, 90(2), 336–352. https://doi.org/10.1177/00208523231177554
   Web of Science ®Google Scholar
• Raetze, S., Duchek, S., Maynard, M. T., & Kirkman, B. L. (2021). Resilience in organizations: An integrative multilevel review and editorial introduction. Group & Organization Management, 46(4), 607–656. https://doi.org/10.1177/10596011211032129
   Web of Science ®Google Scholar
• Raetze, S., Duchek, S., Maynard, M. T., & Wohlgemuth, M. (2022). Resilience in organization-related research: An integrative conceptual review across disciplines and levels of analysis. Journal of Applied Psychology, 107(6), 867–897. https://doi.org/10.1037/apl0000952
   PubMedGoogle Scholar
• Rajala, T., & Jalonen, H. (2022). Stress tests for public service resilience: Introducing the possible-worlds thinking. Public Management Review, 25(4), 1–25. https://doi.org/10.1080/14719037.2022.2048686
   Web of Science ®Google Scholar
• Reichenbach, R., Lynn, J., & Heeg J. (2021). Learning amid disruption: Bouncing forward into a changed world. The Foundation Review, 13(3). https://doi.org/10.9707/1944-5660.1577
   Web of Science ®Google Scholar
• Rodrigues, E. A., Rampasso, I. S., Pavan Serafim, M., Filho, W. L., & Anholon, R. (2022). Difficulties experienced by managers in the coordination of teams working from home: An exploratory study considering the COVID-19 pandemic. Information Technology & People, 36(5), 1870–1893. https://doi.org/10.1108/ITP-01-2021-0034
   Web of Science ®Google Scholar
• Roeder, A. C., & Bisel, R. S. (2023). Managing disruption(s) at work: A longitudinal study of communicative resilience and high-reliability organizing. Communication Monographs, 91(1), 56–78. https://doi.org/10.1080/03637751.2023.2242918
   Web of Science ®Google Scholar
• Rotem, D., & Fisher, E. (2022). The digital maturity as a predictor of organizational resilience during a severe crisis. Business and Economic Research, 12(4), 143–167. https://doi.org/10.5296/ber.v12i4.20507
   Google Scholar
• Sakikawa, T. (2022). Organizational resilience and organizational culture. Journal of Strategic Management Studies, 13(2), 89–101. https://doi.org/10.24760/iasme.13.2_89
   Google Scholar
• Sapta, I., Muafi, M., & Setini, N. M. (2021). The role of technology, organizational culture, and job satisfaction in improving employee performance during the COVID-19 pandemic. The Journal of Asian Finance, Economics & Business, 8(1), 495–505. https://doi.org/10.13106/jafeb.2021.vol8.no1.495
   Web of Science ®Google Scholar
• Scheibe, S., De Bloom, J., & Modderman, T. (2022). Resilience during crisis and the role of age: Involuntary telework during the COVID-19 pandemic. International Journal of Environmental Research and Public Health, 19(3), 1762. https://doi.org/10.3390/ijerph19031762
   PubMed Web of Science ®Google Scholar
• Sellberg, M. M., Ryan, P., Borgström, S. T., Norström, A. V., & Peterson, G. D. (2018). From resilience thinking to resilience planning: Lessons from practice. Journal of Environmental Management, 217, 906–918. https://doi.org/10.1016/j.jenvman.2018.04.012
   PubMed Web of Science ®Google Scholar
• Shela, V., Danks, N. P., Ramayah, T., & Ahmad, N. H. (2024). An application of the COA framework: Building a sound foundation for organizational resilience. Journal of Business Research, 179, 114702. https://doi.org/10.1016/j.jbusres.2024.114702
   Web of Science ®Google Scholar
• Shen, Y., Cheng, Y., & Yu, J. (2023). From recovery resilience to transformative resilience: How digital platforms reshape public service provision during and post COVID-19. Public Management Review, 25(4), 710–733. https://doi.org/10.1080/14719037.2022.2033052
   Web of Science ®Google Scholar
• Sommer, S. A., Howell, J. M., & Hadley, C. N. (2016). Keeping positive and building strength: The role of affect and team leadership in developing resilience during an organizational crisis. Group & Organization Management, 41(2), 172–202. https://doi.org/10.1177/1059601115578027
   Web of Science ®Google Scholar
• Stone-Johnson, C., & Weiner, J. M. (2020). Principal professionalism in the time of COVID-19. Journal of Professional Capital & Community, 5(3/4), 367–374. https://doi.org/10.1108/JPCC-05-2020-0020
   Web of Science ®Google Scholar
• Su, W., & Junge, S. (2023). Unlocking the recipe for organizational resilience: A review and future research directions. European Management Journal, 41(6), 1086–1105. https://doi.org/10.1016/j.emj.2023.03.002
   Web of Science ®Google Scholar
• Taleb, N. N. (2007). Black swans and the domains of statistics. The American, 61(3), 198–200. https://doi.org/10.1198/000313007X219996
   Google Scholar
• Therrien, M. C., Normandin, J. M., Paterson, S., & Pelling, M. (2021). Mapping and weaving for urban resilience implementation: A tale of two cities. Cities, 108, 102931. https://doi.org/10.1016/j.cities.2020.102931
   Web of Science ®Google Scholar
• Tucker, E., & Lam, S. (2014). Dynamic leadership – AA leadership shortage solution. Strategic HR Review, 13(4/5), 199–204. https://doi.org/10.1108/shr-06-2014-0035
   Google Scholar
• Uhomoibhi, J., Hooper, L. O., Ghallab, S., Ross, M., & Staples, G. (2022). The impact of COVID-19 on professionalism in practice and future directions. The International Journal of Information and Learning Technology, 39(5), 480–495. https://doi.org/10.1108/IJILT-05-2022-0098
   Web of Science ®Google Scholar
• Weick, K. E., Sutcliffe, K. M., & Obstfeld, D. (2008). Organizing for high reliability: Processes of collective mindfulness. Crisis Management, 3(1), 81–123.
   Google Scholar
• Wildavsky, A. (1988). Searching for safety. Transaction Publishers.
   Google Scholar
• Yağmur, Ö. B., & Myrvang, N. A. (2023). The effect of organizational agility on crisis management process and organizational resilience: Health sector example. International Journal of Disaster Risk Reduction, 96, 103955. https://doi.org/10.1016/j.ijdrr.2023.103955
   Web of Science ®Google Scholar
• Zhu, Y., & Li, W. (2021). Proactive personality triggers employee resilience: A dual-pathway model. Social Behavior & Personality: An International Journal, 49(2), 1–11. https://doi.org/10.2224/sbp.9632
   Web of Science ®Google Scholar