Publication Cover
International Journal of Social Psychology
Revista de Psicología Social
Volume 8, 1993 - Issue 1
15
Views
10
CrossRef citations to date
0
Altmetric
Informes De Investigación Empírica

Estilos de gestión del conflicto interpersonal en las organizaciones

Conflict management styles in organizations

, &
Pages 47-68 | Received 01 Jan 1991, Published online: 29 Apr 2014

Referencias

  • Alcaide, M. (1987). Conflicto y poder en las organizaciones. Madrid, Centro de Publicaciones del Ministerio de Trabajo y Seguridad Social.
  • Apfbelbaum, E. (1990). Relaciones de dominación y movimientos de liberación. Un análisis del poder entre los grupos. En J. Morales, y C. Huici: Lecturas de psicología social. Madrid: UNED.
  • Bazerman, M. H., y Lewicki, R. J. (Eds.) (1983). Negotiating in Organizations. Londres: Sage Publications.
  • Bercovitch, J. (1972). Conflict, peace and peace research. International Problems. Vol. 19, pp. 31–39.
  • Blake, R. R., y Mouton, J. S. (1964). The Managerial Grid. Houston, Gulf Publishing.
  • Brown, L. D. (1983). Managing Conflict at Organizational Interfaces. Reading, Addison-Wesley.
  • Brown, R. J., y Turner, J. C. (1981). Interpersonal and intergroup behavior. En J. C. Turner, y H. Giles, (Eds.). Intergroup Behavior. Oxford: Blackwell.
  • Burrell, G., y Morgan, G. (1979). Sociological paradigms and organizational analysis. Londres: Heinemann.
  • Cardoso, R. (1980). Estilos en el manejo de conflictos en organizaciones mexicanas. Libro de simposios del I Congreso Iberoamericano y III Nacional de Psicología del Trabajo y de las Organizaciones. Madrid: Colegio Oficial de Psicólogos de Madrid.
  • Chanin, M. N., y Schneer, J. A. (1984). A study of the Relationship between Jungian Personality Dimensions and Conflict-Handling Behavior. Human Relations, 37, 863–879.
  • Cosier, R. A., y Ruble, T. L. (1981). Research on Conflict-Handling Behavior: An Experimental Approach. Academy of Management Journal, 24, 816–831.
  • Deustch, M. (1983). Fifty years of conflict. En L. Festinger, (Ed.): Retrospections on social Psychology, New York: Oxford University Press.
  • Filley, A. C. (1975). Interpersonal Conflict Resolution. Glenview, Scott, Foresman and company.
  • Greenhalgh, L. (1987). Interpersonal conflicts in organizations. En C. L. Cooper y I. R. Robertson (Eds.): International review of industrial and organizational psychology, Nueva York: Wiley, pp. 229–32.
  • Hall, J. (1969). Conflict Management Survey: A Survey on one's Characteristics Reaction to and Hadling Conflict between Himself and others. Canoe, Telemetries International.
  • Ibáñez, T. (1988). El conflicto social. Perspectivas clásicas y enfoque renovador. Boletín de Psicología, 18, pp. 7–20.
  • Kilmann, R. H., y Thomas, K. W. (1977). Developing a Forced-Choice Measure of Conflict-Handling Behavior: The «MODE» Instrument. Educational and Psychological Measurement, 37, 309–325.
  • King, W. C., y Miles, E. W. (1990). What we Know—and don't know—about measuring conflict: and examination of the ROCI-II and the OCCI conflicts instruments. Management Comunication Quarterly, Vol. 4, 2, pp. 222–243.
  • Knapp, M. L.; Putnam, L. L., y Davis, L. J. (1988). Measuring Interpersonal Conflict in Organizations: Where do we go from here? Management Comunication Quarterly, Vol 1, 3, pp. 414–429.
  • Kochan, T., y Verma, A. (1983). Negotiating in organizations Bleding industrial relations and organizational behavior approach. En M. H. Bazerman y Lewicki R. (Eds.): Negotiating in Organizations. Beverly Hills: Sage.
  • Konovsky, M. A.; Jaster, F., y Mcdonald, M. A. (1989). Using Parametric Statistics to Explore the Construct Validity of the Thomas-Kilmann Mode Survey. Management Communication Quarterly, 3, 268–290.
  • Lee, CH.W. (1990). Relative status of employees and styles of handling interpersonal conflict: An experimental study with Korean managers. The International Journal of Conflict Management, 1(4), 327–340.
  • Lewin, K. (1935). A dinamic theory of personality. Nueva York: McGraw-Hill.
  • Lewin, K. (1948). Resolving social conflicts, cfr. Apfelbaum (1989). Op. cit.
  • March, J. G., y Simon, H. A. (1958). Organizations. Nueva York: Wiley.
  • Marck, R. W., y Snyder, R. C. (1957). The analysis of social conflict: toward an overview and synthesis. Journal of Conflict Resolution, 1, pp. 212–248.
  • Mills, J., y Chusmir, L. A. (1988). Managerial conflict resolution styles: Work and home differences. Journal of Social Behavior and Personality, 303–316.
  • Nunnally, J. M. (1978). Psychometric theory (2.a ed.). Nueva York, McGraw-Hill.
  • Park, R. E. (1950): Race and Culture, cfr. E. Apfelbaum (1989). Op. cit.
  • Pfeffer, J. (1981). Power in organizations. Marshfield: Pitman.
  • Phillips, E., y Cheston, R. (1979). Conflict resolution: What works? California Management Review, 21(4), 76–83.
  • Pondy, L. R. (1967). Organizational Conflict: Concepts and Models. Administrative Science Quarterly, 12, 296–320.
  • Pruitt, D. G. (1981). Negotiation behavior. New York, Academic press.
  • Pruitt, D. G. (1983). Strategic Choice in Negotiation. American Behavioral Scientist, 27, 167–194.
  • Putman, L. L. (1985). Bargaining as Organizational communication. En R. D. Mcphee y P. K. Tompkins (Eds.). Organizational comunication: Traditional themes and new directions. Beverly Hills: Sage.
  • Putman, L. L., y Wilson (1982). Communicative strategies in organizational conflict: Reliability and validity of a measurement scale. En M. Burgoon (Eds.). Communication Yearbook, vol. 6, Beverly Hills: Sage, pp. 629–652.
  • Rahim, M. A. (1983a): Rahim organizational conflict inventory—II: Forms a, b, and c. Palo Alto, CA: Consulting Psychologists Press.
  • Rahim, M. A. (1983b): A Measure of Styles of Handling Interpersonal Conflict. Academy of Management Journal, 26, 368–376.
  • Rahim, M. A. (1985). A Strategy for Managing Conflict in Complex Organizations. Human Relations, 38, 81–89.
  • Rahim, M. A. (1986). Managing Conflict in Organizations. Nueva York, Praeger.
  • Rahim, M. A. (1990). A normative Theory of Conflict Management: Matching Styles of Handling Interpersonal Conflict with Situations. Debate on Alternative Theoretical Approaches to Conflict Management. Third annual conference of the International Association for Conflict Management, Vancouver, Canadá.
  • Rahim, M. A., y Bonoma, T. V. (1979). Managing Organizational Conflict: A Model for Diagnosis and Intervention. Psychological Reports, 16, 143–155.
  • Raiffa, H. (1982). The art and Science of negotiation, Cambridge, Mass.: Harvard University Press. Wiley, pp. 229–271.
  • Renwick, P. A. (1975). Perception and Management of Superior-Subordinate Conflict. Organizational Behavior and Human Performance, 13, 444–456.
  • Renwick, P. A. (1977). The Effects of Sex Differences on the Perception and Management of Superior-Subordinate Conflict: An Exploratory Study. Organizational Behavior and Human Performance, 19, 403–415.
  • Ruble, T. L., y Cosier, R. A. (1982). A Laboratory Study of Five Conflict Handling Modes. En G. B.J. Börners y R. B. Peterson (eds.), Conflict Management and Industrial Relations. (pp. 158–171). Boston, Kluwer-Nihjoff.
  • Ruble, T. L., y Thomas, K. W. (1976). Support for a Two-Dimensional Model of Conflict Behavior. Organizational Behavior and Human Performance, 16, 143–155.
  • Schmidt, S. M., y Kochan, T. A. (1972). Conflict: Towards conceptual clarity. Administrative Science Quarterly, Vol. 17, pp. 359–370.
  • Smith, W. P. (1987). Conflict and negotiation. Trends and emerging issues. Journal of applied social psychology. Vol 17, pp. 641–677.
  • Stephenson, G. M. (1984). Intergroup and interpersonal dimension of bargaining and negotiation. En H. Tajfel (ed.): The social dimension. Cambridge: Cambridge University Press.
  • Tajfel, H. (1978). Differentiation between social groups: Studies in the social psychology of intergroup relations. Londres: Academic Press.
  • Thomas, K. W. (1976). Conflict and Conflict Management. En M. F. Dunnette (Ed.), Handbook of Industrial and Organizational Psychology, (pp. 889–935). Chicago, Rand McNally.
  • Thomas, K. W., y Kilmann, R. H. (1974). Thomas-Kilmann Conflict Mode Instrument. Nueva York, Xicom.
  • Tjosvold, D. (1989). Interdependence Approach to Conflict Management in Organizations. En M. A. Rahim (Ed.), Managing Conflict: An Interdisciplinary Approach (pp. 41–50). Nueva York, Praeger.
  • Van DE Vliert, E., y Hordijk, J. W. (1989). A Theoretical Position of Compromising Among other styles of Conflict Management, Journal of Social Psychology, 129(5), pp. 681–690.
  • Van DE Vliert, E., y Kabanoff, B. (1990). Toward Theory-Based Measures of Conflict Management. Academy of Management Journal, 33, 199–209.
  • Walton, R. E., y Mckersie, R. B. (1965). A Behavioral Theory of Labor Negotiations. Nueva York, McGraw-Hill.
  • Weider-Hatfield, D. (1988). Assesing the Raghim Organizational Conflict Inventory-II (ROCI-II). Management Comunication Quarterly, Vol. 1, n.o 3, pp. 350–366.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.