451
Views
10
CrossRef citations to date
0
Altmetric
Original Articles

Towards an Understanding of e-Procurement Adoption: A Case Study of Six Hotels in Hong Kong

, &
Pages 19-38 | Received 04 Jul 2013, Accepted 12 Dec 2013, Published online: 12 Jan 2015

References

  • ABID, A A, RAHIM, M. M., and SCHEEPERS, H (2011). Experienced Benefits and Barriers of e-Business technology Adoption by SME Suppliers. Communications of the IBIMA: 1–11.
  • ABU-ELS AMEN, A., CHAKRABORTY, G. and WARREN, D. (2010). A Process-based Analysis of e-Procurement Adoption. Journal of Internet Commerce 9: 243–259.
  • ALFORD, P. (2005). A Framework for Mapping and Evaluating Business Process Costs in the Tourism Supply Chain. In Frew, A J. (Ed.) Information and Communication Technologies in Tourism 2005. Vienna. Springer Verlag: 125–136.
  • ANGELES, R (2007). Business-to-business e-procurement: Success Factors and Challenges to Implementation. Supply Chain Management 12(2): 104–115.
  • ALLPORT, G. W. and POSTMAN, L. (1947). The Psychology cf Rumor. NY. Holt, Rinehart & Winston.
  • AU YEUNG, T. and LAW, R. (2006). Evaluation of Usability: A Study of Hotel Web Sites in Hong Kong. Journal of Hospitality and Tourism Research 30(4): 452–473.
  • BARUA, A., KONANA, P. and WHINSTON, A. B. (2001). Driving e-business Excellence. Sloan Management Review 43(1): 36–44.
  • BATENBURG, R. (2007). E-procurement Adoption by European Firms: A Quantitative Analysis. Journal of Purchasing and Supply Management 13:182–192
  • CHANG, H. H. and WONG, K H. (2010). Adoption of e-procurement and Participation of e-marketplace on Firm Performance: Trust as a Moderator. Information and Management 47(5/6): 262–270.
  • CHOI, T. Y. and CHU, K S. (1999). Consumer Perceptions of the Quality of Services in Three Hotel Categories in Hong Kong. Journal of Vacation Marketing 5(2): 176–189.
  • CORBIN, J. and Strauss, A (2008). Basics cf Qualitative Research: Techniques and Procedures of Developing Grounded Theory (Third edition). Thousand Oaks, CA Sage.
  • CROOM, S. and JONES, A. B. (2007). Impact of e-procurement: Experiences from Implementation in the UK Public Sector. Journal of Purchasing and Supply Management 13(4): 294–303.
  • FUCHS, M., WITTING, C. and HOPKEN, W. (2009). eBusiness Readiness, Intensity and Impact: An Austrian Hotel Study. In Hopken, W., Gretzel, U. and Law, R. (Eds) Information and Communication Technologies in Tourism. Vienna. Springer: 431–442.
  • GEORGE, B. P., WILLIAMS, A J. and HENTHORNE, T. L. (2011). E-procurement in the Hospitality Industry: An Exploratory Study. International Journal cf Procurement Management 4(1): 37–55.
  • GLASER, B. and STRAUSS, L. (1967). The Discovery of Grounded Theory: Strategies for Qualitative Research. Chicago, IL. Aldine.
  • GUNASEKARAN, A. and NGAI, W. T. (2008). Adoption of e-procurement in Hong Kong: An Empirical Research. International Journal of Production Economics 113:159–175.
  • GUNASEKARAN, A, Mcgaughey, R E., NGAI, W. T. and RAI, B. K (2009). E-procurement Adoption in the Southcoast SMEs. International Journal of Production Economics 122(1): 161–175.
  • HAM, S., KIM, W. G. and JEONG, S. (2005). Effects of Information Technology on Performance in Upscale Hotels. International Journal of Hospitality Management 24(2): 281–294.
  • HAWKING, P. and STEIN, A. (2004). E-procurement: Is the Ugly Duckling Actually a Swan Sown Under? Asia Pacific Journal cf Marketing and Logistics 16(1): 3–26.
  • HEUNG, V. C. S. (2003). Barriers to Implementing e-commerce in the Travel Industry: A Practical Perspective. International Journal of Hospitality Management 22(1): 111–118.
  • INNOVATION AND TECHNOLOGY COMMISSION (2005). Technological Infrastructure. Available at http://www.itcgov.hk/en/infrastructure/infrastructure.htm—Accesses on 2 July 2013.
  • IP, C., LEUNG, R and LAW, R. (2011). Progress and Development of Information and Communication Technologies in Hospitality. International Journal of Contemporary Hospitality Management 23:533–551.
  • KAMESHWARAN, K N. and N AR AH ARI, Y. (2007). Multiattribute Electronic Procurement Using Goal Programming. European Journal of Operational Research 179(2): 518–536.
  • KASAVANA, M. and SINGH, A J. (2005). The Impact of Information Technology on Future Management of Lodging Operations: A Delphi Study to Predict Key Technological Events in 2007 and 2027. Tourism and Hospitality Research 6(1): 24–37.
  • KHENG, C. B. and AL-HAWAMDEH, S. (2002). The Adoption of Electronic Procurement in Singapore. Electronic Commerce Research 2(1/2): 61–73.
  • KOTHARI, T., HU, C. and ROEHL, S. W. (2005). E-Procurement: An Emerging Tool for the Hotel Supply Chain Management. International Journal of Hospitality Management 24(3): 369–389.
  • KOTHARI, T., HU, C. and ROEHL, S. W. (2007). Adopting e-procurement Technology in a Chain Hotel: An Exploratory Case Study. International Journal of Hospitality Management 26(4): 886–898.
  • LANCIONI, R. A., SMITH, M. F. and SCHAU, H J. (2003). Strategic Internet Application Trends in Supply Chain Management. Industrial Marketing Management 32(3): 211–217.
  • LEUNG, R. and LAW, R. (2013). Evaluation of Hotel Information Technologies and EDI Adoption: The Perspective of Hotel IT Mangers in Hong Kong. Cornell Hospitality Quarterly 54(1): 25–37.
  • LIU, Q., SUN, S., WANG, H and ZHAO, J. (2011). A Multi-agent Based System for E-procurement Exception Management. Knowledge-Based Systems 24(1): 49–57.
  • MAYER, T. (2011). E-procurement - Deutsche Bank AG, DB Research. Frankfurt, Germany. Eurostat.
  • PARKHE, A. (1993). Messy Research, Methodological Prepositions, and Theory Development in International Joint Ventures. Academy of Management Review 18(2): 491–500.
  • RIEGE, A. M (2003). Validity and Reliability Tests in Case Study Research: A Literature Review with “Hands-on” Applications for Each Research Phase. Qualitative Market Research: An International Journal 6(2): 75–86.
  • RILEY, M (1996). Human Resource Management in the Hospitality and Tourism Industry (Second edition). London, UK Butterworth-Heinemann.
  • SAHA, R. and GROVER, S. (2011). Identifying Enablers of E-manufacturing. ISRN Mechanical Engineering 2011 Artic ID 193124): 6 pages
  • SCAVARDA, A. J., LUSTOSA, L. J. and SCAVARDA, L. F. (2001). The Tourism Industry Chain. Proceedings of teh Twelfth Annual Conference of the Operations Management Society. March 30 to April 2, 2001, Orlando, FL, USA.
  • SIGALA, M (2006). E-procurement Diffusion in the Supply Chain of Foodservice Operators: An Exploratory Study in Greece. Information Technology and Tourism 8: 79–90.
  • SIGUAW, J. A., ENZ, C. A. and NAMASIVAYAM, K (2000). Adoption of Information Technology in US Hotels: Strategically Driven Objectives. Journal of Travel Research 39(2): 192–201.
  • SIRIRAK, S., ISLAM, N. and KHANG, D. B. (2011). Does ICT Adoption Enhance Hotel Performance? Journal of Hospitality and Tourism Technology 2(1): 34–49.
  • TAFEL-VIIA, K and ALAS, R. (2009). Differences and Conflicts Between Owners and Top Managers in the Context of Social Responsibility. Inzinerine Ekonomika-Engineering Economics 4: 86–94
  • TATSIS, V., MENA, C., VAN-WASSENHOVE, L. and WHICKER, L. (2006). E-procurement in the Greek Food and Drink Industry. Journal of Purchasing and Supply Management 12(2): 63–74.
  • TEO, T., LIN, S. and LAI, K H. (2009). Adopters and Non-adopters of E-procurement in Singapore: An Empirical Study. Omega 37(5): 972–987.
  • VAIDYA, K, SAJEEV, A. S. M. and CALLENDER, G. (2006). Critical Factors that Influence E-Procurement Implementation Success in the Public Sector. Journal of Public Procurement 6(1): 70–99.
  • VAIDYA, K, YU, P., SOAR, J. and TURNER, T. (2003). Measuring the Performance of E-procurement Implementations in the Australian Public Sector. In Cerpa, N. and Bro, P. (Eds) Building Society through E-commerce: E-government, E-business and E-learning. Talca, Chile. University of Talca: 47–61.
  • VEAL, A. J. (2006). Research Methods far Leisure and Tourism—A Practical Guide (Third edition) London. Pearson Education Limited.
  • VROOM, G. and MCCANN, B. T. (2009). Ownership Structure, Profit Maximization, and Competitive Behavior. ACAD MANAGE PROC 8(1): 1–6.
  • WINATA, L. and MIA, L (2005). Information Technology and the Performance Effects of Managers' Participation in Budgeting: Evidence from the Hotel Industry. International Journal of Hospitality Management 24(1): 21–39.
  • WORLD MARKET INTELLIGENCE (2011). Asia Pacific Region has the Highest Hotel Procurement Budget. Available online at http://www.marketwire.com/press-release/asia-pacific-region-has-the-highesthotel-procurement-budget-1534550.htm- Accessed on 23 August 2012
  • XIAO, Q., O'NEILL, J. W. and WANG, H (2008). International Hotel Development: A Study of Potential Franchisees in China. International Journal of Hospitality Management 27(3): 325–336.
  • YILMAZ, Y. and BITITCI, U. S. (2006). Performance Measurement in Tourism: A Value Chain Model. International Journal of Contemporary Hospitality Management 18(4): 341–349.
  • YIN, R K (1984). Case Study Research: Design and Methods. Thousand Oaks, CA Sage Publications.
  • YIN, R. K (1994). Case Study Research: Design and Methods (Second edition). Thousand Oaks, CA Sage Publications.
  • YIN, R K (2003). Case Study Research: Design and Methods (Third edition). Thousand Oaks, CA. Sage Publications.
  • ZHANG, X., SONG, H. and HUANG, G. Q. (2009). Tourism Supply Chain Management: A New Research Agenda. Tourism Management 30(3): 345–358.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.