479
Views
2
CrossRef citations to date
0
Altmetric
Research Article

Theoretical development of the tourist experience: a future perspective

ORCID Icon
Received 04 Jun 2023, Accepted 22 Aug 2023, Published online: 15 Sep 2023

References

  • Adongo, C. A., Anuga, S. W., & Dayour, F. (2015). Will they tell others to taste? International tourists’ experience of Ghanaian cuisines. Tourism Management Perspectives, 15, 57–64. https://doi.org/10.1016/j.tmp.2015.03.009
  • Bagozzi, R. P., Gopinath, M., & Nyer, P. U. (1999). The role of emotions in marketing. Journal of the Academy of Marketing Science, 27(2), 184–206. https://doi.org/10.1177/0092070399272005
  • Barsalou, L. W. (1999). Perceptions of perceptual symbols. Behavioral and Brain Sciences, 22(4), 637–660. https://doi.org/10.1017/S0140525X99532147
  • Beller, E. M., Glasziou, P. P., Altman, D. G., Hopewell, S., Bastian, H., & Chalmers, I., … , & PRISMA for Abstracts Group (2013). PRISMA for abstracts: Reporting systematic reviews in journal and conference abstracts. PLoS Medicine, 10(4), e1001419. https://doi.org/10.1371/journal.pmed.1001419
  • Bhimani, H., Mention, A. L., & Barlatier, P. J. (2019). Social media and innovation: A systematic literature review and future research directions. Technological Forecasting and Social Change, 144, 251–269. https://doi.org/10.1016/j.techfore.2018.10.007
  • Blau, P. M. (1964). Exchange and power in social life. John Wiley & Sons.
  • Bourdieu, P. (1984). Distinction: A social critique of the judgement of taste. Routledge.
  • Bölen, M. C., Calisir, H., & Özen, Ü. (2021). Flow theory in the information systems life cycle: The state of the art and future research agenda. International Journal of Consumer Studies, 45(4), 546–580. https://doi.org/10.1111/ijcs.12641
  • Brehm, J. W. (1966). A theory of psychological reactance. Academic Press.
  • Buhalis, D., & Sinarta, Y. (2019). Real-time co-creation and nowness service: Lessons from tourism and hospitality. Journal of Travel & Tourism Marketing, 36(5), 563–582. https://doi.org/10.1080/10548408.2019.1592059
  • Cast, A. D., & Burke, P. J. (2002). A theory of self-esteem. Social Forces, 80(3), 1041–1068. https://doi.org/10.1353/sof.2002.0003
  • Chen, C. C., & Yoon, S. (2019). Tourism as a pathway to the good life: Comparing the top–down and bottom–up effects. Journal of Travel Research, 58(5), 866–876. https://doi.org/10.1177/0047287518775282
  • Chen, C. F., & Tsai, D. C. (2007). How destination image and evaluative factors affect behavioral intentions? Tourism Management, 28(4), 1115–1122. https://doi.org/10.1016/j.tourman.2006.07.007
  • Chen, Z. (2022). Visualizing experiencescape – from the art of intangible cultural heritage. Current Issues in Tourism, 25(4), 559–578. https://doi.org/10.1080/13683500.2021.1892040
  • Clarivate. (2023). Master Journal List. https://mjl.clarivate.com/home.
  • Csikszentmihalyi, M. (1975). Beyond boredom and anxiety. Jossey-Bass.
  • Dann, G. M. S. (1977). Anomie, ego-enhancement and tourism. Annals of Tourism Research, 4(4), 184–194.
  • Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340. https://doi.org/10.2307/249008
  • Deci, E. L., & Ryan, R. M. (2000). The ‘what’ and ‘why’ of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227–268. https://doi.org/10.1207/S15327965PLI1104_01
  • DeLanda, M. (2016). Assemblage theory. Edinburgh University Press.
  • Diaz-Soria, I. (2017). Being a tourist as a chosen experience in a proximity destination. Tourism Geographies, 19(1), 96–117. https://doi.org/10.1080/14616688.2016.1214976
  • Diener, E. (1984). Subjective well-being. Psychological Bulletin, 95(3), 542–575. https://doi.org/10.1037/0033-2909.95.3.542
  • Donovon, R., & Rossiter, J. (1982). Store atmosphere: An environmental psychology approach. Journal of Retailing, 28(1), 34–57.
  • Duan, B., Arcodia, C., Ma, E., & Hsiao, A. (2018). Understanding wine tourism in China using an integrated product-level and experience economy framework. Asia Pacific Journal of Tourism Research, 23(10), 949–960. https://doi.org/10.1080/10941665.2018.1512506
  • EBSCO. (2023). EBSCO Host. https://www.ebsco.com/products/research-databases.
  • Ekici Cilkin, R., & Cizel, B. (2022). Tourist gazes through photographs. Journal of Vacation Marketing, 28(2), 188–210. https://doi.org/10.1177/13567667211038955
  • Fredrickson, B. L. (1998). What good are positive emotions? Review of General Psychology, 2(3), 300–319. https://doi.org/10.1037/1089-2680.2.3.300
  • Galvani, A., Lew, A. A., & Perez, M. S. (2020). COVID-19 is expanding global consciousness and the sustainability of travel and tourism. Tourism Geographies, 22(3), 567–576. https://doi.org/10.1080/14616688.2020.1760924
  • Goolaup, S., & Nunkoo, R. (2023). Reconceptualizing tourists’ extraordinary experiences. Journal of Travel Research, 62(2), 399–411. https://doi.org/10.1177/00472875211064632
  • Grundner, L., & Neuhofer, B. (2021). The bright and dark sides of artificial intelligence: A futures perspective on tourist destination experiences. Journal of Destination Marketing & Management, 19, 100511. https://doi.org/10.1016/j.jdmm.2020.100511
  • Heidegger, M. (1996). Being and time. State University of New York Press.
  • Hollas, C. R., Jamal, T., & Woosnam, K. M. (2022). Host self-esteem in volunteer tourism. Journal of Sustainable Tourism, 30(4), 767–786. https://doi.org/10.1080/09669582.2021.1888112
  • Hoover, A. E., Harris, L. R., & Steeves, J. K. (2012). Sensory compensation in sound localization in people with one eye. Experimental Brain Research, 216(4), 565–574. https://doi.org/10.1007/s00221-011-2960-0
  • Ihde, D. (1990). Technology and the lifeworld: From garden to earth. Indiana University Press.
  • Inversini, A., Rega, I., & Van Zyl, I. (2020). Internet representations of voluntourism fail to effectively integrate tourism and volunteering. Tourism Geographies, 22(1), 1–21. https://doi.org/10.1080/14616688.2019.1600007
  • Ittelson, W. H. (1973). Environment perception and contemporary perceptual theory. In W. H. Ittelson (Ed.), Environment and Cognition (pp. 141–154). Seminar.
  • Jackson, M. (2019). Utilizing attribution theory to develop new insights into tourism experiences. Journal of Hospitality and Tourism Management, 38, 176-183.
  • Jackson, R. H., & Hudman, L. (1995). Pilgrimage tourism and English cathedrals: The role of religion in travel. The Tourist Review, 50(4), 40–48. https://doi.org/10.1108/eb058206
  • Jiménez-Barreto, J., Rubio, N., Mura, P., Sthapit, E., & Campo, S. (2023). “Ask google assistant where to travel” tourists’ interactive experiences with smart speakers: An assemblage theory approach. Journal of Travel Research, 62(4), 734–752. https://doi.org/10.1177/00472875221094073
  • Kim, J. H. (2013). A cross-cultural comparison of memorable tourism experiences of American and Taiwanese college students. Anatolia, 24(3), 337–351. https://doi.org/10.1080/13032917.2012.762586
  • Kim, J. H., Ritchie, J. B., & McCormick, B. (2012). Development of a scale to measure memorable tourism experiences. Journal of Travel Research, 51(1), 12–25. https://doi.org/10.1177/0047287510385467
  • Kotler, P. (2006). Principles of marketing. Prentice Hall.
  • Laing, J. H., & Frost, W. (2017). Journeys of well-being: Women's travel narratives of transformation and self-discovery in Italy. Tourism Management, 62, 110–119. https://doi.org/10.1016/j.tourman.2017.04.004
  • Larsen-Freeman, D. (2017). Complexity theory: The lessons continue. In L. Ortega & Z. Han (Eds.), Complexity theory and language development (pp. 11-50). John Benjamins.
  • Lee, C., Richardson, S., Goh, E., & Presbury, R. (2022). Exploring the selfie and distracted gaze of the tourist experience through the lens of online photo-sharing: Where to from here? Journal of Vacation Marketing, https://doi.org/10.1177/13567667221113079
  • Lee, W., & Gretzel, U. (2012). Designing persuasive destination websites: A mental imagery processing perspective. Tourism Management, 33(5), 1270–1280. https://doi.org/10.1016/j.tourman.2011.10.012
  • Li, Y., He, Z., Li, Y., Huang, T., & Liu, Z. (2023). Keep it real: Assessing destination image congruence and its impact on tourist experience evaluations. Tourism Management, 97, 104736. https://doi.org/10.1016/j.tourman.2023.104736
  • Li, Z., & Zhao, Z. (2021). Reliving past experience: Memory and rural tourism destination image as predictors of place attachment. Asia Pacific Journal of Tourism Research, 26(12), 1402–1417. https://doi.org/10.1080/10941665.2021.1985545
  • Liew, V. K. S. (2022). The effect of novel coronavirus pandemic on tourism share prices. Journal of Tourism Futures, 8(1), 109–124. https://doi.org/10.1108/JTF-03-2020-0045
  • Lin, Y. S., Huang, W. S., Yang, C. T., & Chiang, M. J. (2014). Work–leisure conflict and its associations with well-being: The roles of social support, leisure participation and job burnout. Tourism Management, 45, 244–252. https://doi.org/10.1016/j.tourman.2014.04.004
  • Lu, J., Chan, C. S., & Cheung, J. (2020). Investigating volunteer tourist experience in embodiment theory: A study of mainland Chinese market. Journal of Travel & Tourism Marketing, 37(7), 854–869. https://doi.org/10.1080/10548408.2020.1837712
  • Lu, Q., & Atadil, H. A. (2021). Do you dare to travel to China? An examination of China's destination image amid the COVID-19. Tourism Management Perspectives, 40, 100881. https://doi.org/10.1016/j.tmp.2021.100881
  • Lunardo, R., & Ponsignon, F. (2020). Achieving immersion in the tourism experience: The role of autonomy, temporal dissociation, and reactance. Journal of Travel Research, 59(7), 1151–1167. https://doi.org/10.1177/0047287519878509
  • Lusch, R. F., & Vargo, S. L. (2014). The service-dominant logic of marketing: Dialog, debate, and directions. ME Sharpe.
  • Manthiou, A., Kuppelwieser, V. G., & Klaus, P. (2022). Reevaluating tourism experience measurements: An alternative Bayesian approach. Current Issues in Tourism, https://doi.org/10.1080/13683500.2022.2106193
  • Mateer, T. J., Rice, W. L., Taff, B. D., Lawhon, B., Reigner, N., & Newman, P. (2021). Psychosocial factors influencing outdoor recreation during the COVID-19 pandemic. Frontiers in Sustainable Cities, 3, 621029. https://doi.org/10.3389/frsc.2021.621029
  • McCabe, S., & Johnson, S. (2013). The happiness factor in tourism: Subjective well-being and social tourism. Annals of Tourism Research, 41, 42–65. https://doi.org/10.1016/j.annals.2012.12.001
  • Mehrabian, A., & Russell, J. A. (1974). An approach to environmental psychology. The MIT Press.
  • Moon, H., & Han, H. (2019). Tourist experience quality and loyalty to an island destination: The moderating impact of destination image. Journal of Travel & Tourism Marketing, 36(1), 43–59. https://doi.org/10.1080/10548408.2018.1494083
  • Moscovici, S. (1961). La psychoanalyse: Son image et son public [Psychoanalysis: Its image and its public]. Presses Universitaires de France.
  • Moya Calderón, M., Chavarría Esquivel, K., Arrieta García, M. M., & Lozano, C. B. (2022). Tourist behaviour and dynamics of domestic tourism in times of COVID-19. Current Issues in Tourism, 25(14), 2207–2211. https://doi.org/10.1080/13683500.2021.1947993
  • Neuhofer, B., & Buhalis, D. (2014). Experience, co-creation and technology: Issues, challenges and trends for technology enhanced tourism experiences. In S. McCabe (Ed.), The routledge handbook of tourism marketing (pp. 124–139). Routledge.
  • Neuhofer, B., Buhalis, D., & Ladkin, A. (2014). A typology of technology-enhanced tourism experiences. International Journal of Tourism Research, 16(4), 340–350. https://doi.org/10.1002/jtr.1958
  • Oh, H., Fiore, A. M., & Jeoung, M. (2007). Measuring experience economy concepts: Tourism applications. Journal of Travel Research, 46(2), 119–132. https://doi.org/10.1177/0047287507304039
  • Oliver, R. L. (1980). A cognitive model of the antecedents and consequences of satisfaction decisions. Journal of Marketing Research, 17(4), 460-469.
  • Osborne, P. (2000). Philosophy in cultural theory. Psychology Press.
  • Pekrun, R. (2000). A social-cognitive, control-value theory of achievement emotions. In J. Heckhausen (Ed.), Motivational psychology of human development (pp. 143–163). Elsevier.
  • Pickering, C., & Byrne, J. (2014). The benefits of publishing systematic quantitative literature reviews for PhD candidates and other early-career researchers. Higher Education Research & Development, 33(3), 534–548. https://doi.org/10.1080/07294360.2013.841651
  • Pine, B. J., Pine, J., & Gilmore, J. H. (1999). The experience economy: Work is theatre & every business a stage. Harvard Business Press.
  • Rink, B. (2017). The aeromobile tourist gaze: Understanding tourism ‘from above’. Tourism Geographies, 19(5), 878–896. https://doi.org/10.1080/14616688.2017.1354391
  • Robinson, J. (1986). Autobiographical memory: A historical prologue. In D. Rubin (Ed.), Autobiographical memory (pp. 19–24). Cambridge University Press.
  • Rosalina, P. D., Dupre, K., & Wang, Y. (2021). Rural tourism: A systematic literature review on definitions and challenges. Journal of Hospitality and Tourism Management, 47, 134–149. https://doi.org/10.1016/j.jhtm.2021.03.001
  • Rubin, D. (1986). Autobiographical memory. Cambridge University Press.
  • Saleh, M. I. (2022). Attribution theory revisited: Probing the link among locus of causality theory, destination social responsibility, tourism experience types, and tourist behavior. Journal of Travel Research, https://doi.org/10.1177/00472875221119968
  • Scopus. (2023). About Scopus. https://www.scopus.com/search/form.uri?display = basic#basic.
  • Simeoni, F., & Cassia, F. (2019). From vehicle suppliers to value co-creators: The evolving role of Italian motorhome manufacturers. Current Issues in Tourism, 22(2), 218–236. https://doi.org/10.1080/13683500.2017.1293619
  • Sirgy, M. J., Kruger, P. S., Lee, D. J., & Yu, G. B. (2011). How does a travel trip affect tourists’ life satisfaction? Journal of Travel Research, 50(3), 261–275. https://doi.org/10.1177/0047287510362784
  • Su, L., & Hsu, M. K. (2013). Service fairness, consumption emotions, satisfaction, and behavioral intentions: The experience of Chinese heritage tourists. Journal of Travel & Tourism Marketing, 30(8), 786–805. https://doi.org/10.1080/10548408.2013.835228
  • Su, L., Pan, L., Wen, J., & Phau, I. (2022). Effects of tourism experiences on tourists’ subjective well-being through recollection and storytelling. Journal of Vacation Marketing, https://doi.org/10.1177/13567667221101414
  • Tiwari, S., & Sanjeev, G. M. (2021). Conclusion: Emerging issues for Indian hospitality and tourism businesses: How are managers responding to the COVID-19 pandemic? Worldwide Hospitality and Tourism Themes, 13(5), 677–682. https://doi.org/10.1108/WHATT-06-2021-0085
  • Tomkins, S. S. (1978). Script theory: Differential magnification of affects. Nebraska Symposium on Motivation, 26, 201–236.
  • Towner, J. (1985). The grand tour: A key phase in the history of tourism. Annals of Tourism Research, 12(3), 297–333. https://doi.org/10.1016/0160-7383(85)90002-7
  • Turner, V. (1969). The ritual process: structure and anti-structure. Routledge & Kegan Paul Archive.
  • Turner, J. C., Hogg, M. A., Oakes, P. J., Reicher, S. D., & Wetherell, M. S. (1987). Rediscovering the social group: A self-categorization theory. Blackwell.
  • Tussyadiah, I. P. (2014). Toward a theoretical foundation for experience design in tourism. Journal of Travel Research, 53(5), 543–564. https://doi.org/10.1177/0047287513513172
  • Tussyadiah, I. P., & Wang, D. (2016). Tourists’ attitudes toward proactive smartphone systems. Journal of Travel Research, 55(4), 493–508. https://doi.org/10.1177/0047287514563168
  • Tussyadiah, I. P., Wang, D., Jung, T. H., & Tom Dieck, M. C. (2018). Virtual reality, presence, and attitude change: Empirical evidence from tourism. Tourism Management, 66, 140–154. https://doi.org/10.1016/j.tourman.2017.12.003
  • Uriely, N. (2005). The tourist experience: Conceptual developments. Annals of Tourism Research, 32(1), 199–216. https://doi.org/10.1016/j.annals.2004.07.008
  • Urry, J. (1990). The tourist gaze: Leisure and travel in contemporary societies. Sage Publications.
  • Vargo, S. L., & Lusch, R. F. (2004). Evolving toward a new dominant logic for marketing. Journal of Marketing, 68(1), 1–17. https://doi.org/10.1509/jmkg.68.1.1.24036
  • Wang, N. (1999). Rethinking authenticity in tourism experience. Annals of Tourism Research, 26(2), 349–370. https://doi.org/10.1016/S0160-7383(98)00103-0
  • Wozniak, T., Schaffner, D., Stanoevska-Slabeva, K., & Lenz-Kesekamp, V. (2018). Psychological antecedents of mobile consumer behaviour and implications for customer journeys in tourism. Information Technology & Tourism, 18(1–4), 85–112. https://doi.org/10.1007/s40558-017-0101-8
  • Xu, Y., Jin, W., & Lin, Z. (2018). Tourist post-visit attitude towards products associated with the destination country. Journal of Destination Marketing & Management, 8, 179–184. https://doi.org/10.1016/j.jdmm.2017.03.006
  • Yan, N., & Halpenny, E. A. (2022). Tourists’ savoring of positive emotions and place attachment formation: A conceptual paper. Tourism Geographies, 24(2–3), 369–389. https://doi.org/10.1080/14616688.2019.1647454
  • Yang, W., Zhang, Y., & So, K. K. F. (2021). Tourism experiences vs. Material purchases: Effects of eudaimonic consumption motive on consumers’ reactions to invidious comparisons. Tourism Management, 83, 104247. https://doi.org/10.1016/j.tourman.2020.104247
  • Yang, Y., Ruan, Q., Huang, S. S., Lan, T., & Wang, Y. (2021). Impact of the COVID-19 outbreak on tourists’ real-time on-site emotional experience in reopened tourism destinations. Journal of Hospitality and Tourism Management, 48, 390–394. https://doi.org/10.1016/j.jhtm.2021.07.014
  • Yung, R., & Khoo-Lattimore, C. (2019). New realities: A systematic literature review on virtual reality and augmented reality in tourism research. Current Issues in Tourism, 22(17), 2056–2081. https://doi.org/10.1080/13683500.2017.1417359
  • Zátori, A., Michalkó, G., Nagy, J. T., Kulcsár, N., & Balizs, D. (2019). The tourist experience of domestic VFR travellers: The case of Hungary. Current Issues in Tourism, 22(12), 1437–1459. https://doi.org/10.1080/13683500.2017.1371117
  • Zhang, Q., & Xu, H. (2020). Understanding aesthetic experiences in nature-based tourism: The important role of tourists’ literary associations. Journal of Destination Marketing & Management, 16, 100429. https://doi.org/10.1016/j.jdmm.2020.100429
  • Zhang, Y. (2022). Experiencing human identity at dark tourism sites of natural disasters. Tourism Management, 89, 104451. https://doi.org/10.1016/j.tourman.2021.104451
  • Zhao, Y., & Agyeiwaah, E. (2023). Understanding tourists’ transformative experience: A systematic literature review. Journal of Hospitality and Tourism Management, 54, 188–199. https://doi.org/10.1016/j.jhtm.2022.12.013
  • Zhu, Y. (2012). Performing heritage: Rethinking authenticity in tourism. Annals of Tourism Research, 39(3), 1495–1513. https://doi.org/10.1016/j.annals.2012.04.003

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.