Proposed framework for the management of resorts Mini Clubs: an ambidextrous approach

References

• Andrews, H., & Leopold, T. (2013). Events and the social sciences. Abingdon: Routledge.
   Google Scholar
• Axelsen, M., & Swan, T. (2010). Designing festival experiences to influence visitor perceptions: The case of a wine and food festival. Journal of Travel Research, 49, 436–450.
   Web of Science ®Google Scholar
• Backer, E., & Schänzel, H. (2013). Family holidays. Vacation or obli-cation? Tourism Recreation Research, 38, 159–173.
   Google Scholar
• Barney, J. (1997). Gaining and sustaining competitive advantage. Reading, MA: Addison Wesley.
   Google Scholar
• Bowie, D., Buttle, F., Brookes, M., & Mariussen, A. (2017). Hospitality marketing (3rd ed.). Abingdon: Routledge.
   Google Scholar
• Brooker, E., & Joppe, M. (2014). Developing a tourism innovation typology: Leveraging liminal insight. Journal of Travel Research, 53, 500–508.
   Web of Science ®Google Scholar
• Club Ti Manmay [Online]. (2019, February 3). Retrieved from https://www.karibea.com/hotels/karibea-beach-hotel/
   Google Scholar
• Coldwell, W. (2017). First Venice and Barcelona: Now anti-tourism marches spread across Europe. The Guardian Online. Retrieved from http://www.theguardian.com
   Google Scholar
• Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31, 874–900.
   Web of Science ®Google Scholar
• Cullingford, C. (1995). Children’s attitudes to holidays overseas. Tourism Management, 16, 121–127.
   Web of Science ®Google Scholar
• Deery, J. (2004). Reality TV as advertainment. Popular Communication, 2, 1–20.
   Google Scholar
• Dowse, S., Powell, S., & Weed, M. (2018). Mega-sporting events and children’s right and interests towards a better future. Leisure Studies, 37, 97–108.
   Web of Science ®Google Scholar
• Duncan, R. B. (1976). The ambidextrous organization: Designing dual structures for innovation. In R. H. Kilmann, L. R. Pondy, & D. Slevin (Eds.), The management of organization (pp. 167–188). New York: North-Holland.
   Google Scholar
• Filippini, R., Guttel, W., & Nosella, A. (2012). Ambidexterity and the evolution of knowledge management initiatives. Journal of Business Research, 65, 317–324.
   Web of Science ®Google Scholar
• Gaines, B. L., Hubbard, S. S., Witte, J. E., & O’Neill, M. A. (2004). An analysis of children’s programs in the hotel and resort industry market segment. International Journal of Hospitality & Tourism Administration, 5, 85–99.
   Google Scholar
• Gartner, W. C. (1993). Image formation process. Journal of Travel and Tourism Marketing, 2, 191–215.
   Google Scholar
• Getz, D. (2008). Event tourism: Definition, evolution, and research. Tourism Management, 29, 403–428.
   Web of Science ®Google Scholar
• Gordon, Y. (2017). Lisbon’s ‘we hate tourism’ tours teach visitors how to travel responsibly. The Independent Online. Retrieved from http://www.independent.co.uk/travel/europe/lisbon-tourists-we-hate-tourism-tours-locals-responsible-travel-portugal-a7919571.html
   Google Scholar
• Haifeng, Y., Jing, L., & Mu, Z. (2012). Rural community participation in scenic spot. A case study of Danxia Mountain of Guangdong, China. Journal of Hospitality & Tourism, 10, 76–112.
   Google Scholar
• Hanson, D., Hitt, M. A., Ireland, R. D., & Hoskisson, R. E. (2017). Strategic management: Competitiveness and globalisation. Melbourne: Cengage.
   Google Scholar
• Johns, N., & Gyimothy, S. (2002). Mythologies of a theme park: An icon of modern family life. Journal of Vacation Marketing, 8, 320–331.
   Google Scholar
• Khoo-Lattimore, C., Prayag, G., & Cheah, B. L. (2015). Kids on board: exploring the choice process and vacation needs of asian parents with young children in resort hotels. Journal of Hospitality Marketing & Management, 24(5), 511-531. doi:10.1080/19368623.2014.914862
   Web of Science ®Google Scholar
• Korstanje, M. (2012). The influence of language in the travel agencies name: The case of Buenos Aires. The Journal of Hospitality and Tourism, 1, 127–134.
   Google Scholar
• Kowalczyk, A. (2014). From street food to food districts. Gastronomy services and culinary tourism in an urban space. Retrieved from http://www.turystykakulturowa.org
   Google Scholar
• Kumanyika, C. (2011). Advertainment and the construction of decision-making power in MTV’s making the brand. Popular Music and Society, 34, 475–491.
   Web of Science ®Google Scholar
• Lashley, C. (2015). Hospitality experience: An introduction to hospitality management. Journal of Tourism Futures, 2, 160–161.
   Google Scholar
• Lasley, P., & Harryman, E. (1997). Hotels cater to family vacationers. The Christian Science Monitor Online. Retrieved from https://www.csmonitor.com/layout/set/print/1997/0820/082097.feat.travel.2.html
   Google Scholar
• Looky resort mini club [Online]. (2019, February 3). Retrieved from https://www.look-voyages.fr/look/club-vacances/club-vacances-enfant-looky-club.aspx
   Google Scholar
• Lugosi, P., Robinson, R. N. S., Golubovskaya, M., & Foley, L. (2016). The hospitality consumption experiences of parents and carers with children: A qualitative study of foodservice settings. International Journal of Hospitality Management, 54, 84–94.
   Web of Science ®Google Scholar
• Mihalache, M., & Mihalache, O. R. (2016). Organisational ambidexterity and sustained performance in the tourism industry. Annals of Tourism Research, 56, 128–163.
   Web of Science ®Google Scholar
• Mikulic, J., & Prebezac, D. (2011). Evaluating hotel animation programs at Mediterranean sun-and-sea resorts: An impact-asymmetry analysis. Tourism Management, 32, 688–696.
   Web of Science ®Google Scholar
• Mitchell, C. J. A. (1998). Entrepreneurialsim, commodification and creative destruction: A model of post-modern community development. Journal of Rural Studies, 14, 273–286.
   Web of Science ®Google Scholar
• Moscardo, G., Konovalov, E., Murphy, L., & McGehee, N. G. (2017). Linking tourism to social capital in destination communities. Journal of Destination Marketing & Management, 6, 286–295.
   Web of Science ®Google Scholar
• Nagle, G. (1999). Tourism, leisure and recreation. Cheltenham: Nelson Thornes.
   Google Scholar
• Nickerson, N. P., & Jurowski, C. (2001). The influence of children on vacation travel patterns. Journal of Vacation Marketing, 7, 19–30.
   Google Scholar
• Nieto-Rodriguez, A. (2014). Understanding an ambidextrous organisation is one thing, making it a reality is another. London Business School Online. Retrieved from https://onlinelibrary.wiley.com/doi/full/10.1111/j.1467-8616.2014.01089.x
   Google Scholar
• Ozel, C. H. (2015). Marketing to children in tourism industry: Descriptive analysis of kid-friendly hotels’ practices in Turkey. In A. Correira, J. Gnoth, M. Kozak, & A. Fyall (Eds.), Marketing places and spaces (pp. 193-208). Emerald Group Publishing Limited
   Google Scholar
• Page, S. J. (2013). Tourism management. An introduction. New-York: Routledge.
   Google Scholar
• Pompl, W. (1983). The concept of animation: Aspects of tourism services. Tourism Management, 4, 3–11.
   Google Scholar
• Quattrociocchi, B., Mercuri, F., Perano, M., & Calabrese, M. (2017). Tourism supply chain and strategic partnerships for managing the complexity in tourism industry. Enlightening Tourism. A Pathmaking Journal, 7, 62–93.
   Google Scholar
• Radic, A. (2017). Towards an understanding of a child’s cruise experience. Current Issues in Tourism, 22, 237–252.
   Web of Science ®Google Scholar
• Richard, B. (2017). Hotel chains: Survival strategies for a dynamic future. Journal of Tourism Futures, 3, 56–65.
   Web of Science ®Google Scholar
• Sanchez, P. M., & Adams, K. M. (2008). The Janus-faced character of tourism in Cuba. Annals of Tourism Research, 35, 27–46.
   Web of Science ®Google Scholar
• Sandals [Online]. (2019, February 3). Retrieved from http://www.beachesresorts.co.uk/holiday/kids/
   Google Scholar
• Schänzel, H. A., & Yeoman, I. (2015). Trends in family tourism. Journal of Tourism Futures, 2, 141–147.
   Google Scholar
• Séraphin, H. (2014). Les jeux d’influences dans le tourisme: Cas d’Haïti. Journal of Haitian Studies, 20, 66–86.
   Google Scholar
• Séraphin, H. (2018). Natural disaster and destination management: The case of the Caribbean and hurricane Irma. Current Issues in Tourism, 22, 21–28.
   Web of Science ®Google Scholar
• Séraphin, H., Ambaye, M., Gowreesunkar, V., & Bonnardel, V. (2016). A marketing research tool for destination marketing organizations’ logo design. Journal of Business Research, 69, 5022–5027.
   Web of Science ®Google Scholar
• Seraphin, H., Gowreesunkar, V., Zaman, M., & Bourliataux, S. (2019). Community based festivals as a tool to tackle tourismphobia and antitourism movements. Journal of Hospitality and Tourism Management. doi:10.1016/j.jhtm.2018.12.001
   Web of Science ®Google Scholar
• Séraphin, H., Sheeran, P., & Pilato, M. (2018). Over-tourism and the fall of Venice as a destination. Journal of Destination Marketing & Management, 9, 374–376.
   Web of Science ®Google Scholar
• Séraphin, H., Smith, S., Scott, P., & Stoakes, P. (2018). Destination management through organisational ambidexterity: A study of Haitian enclaves. Journal of Destination Marketing & Management, 9, 389–392.
   Web of Science ®Google Scholar
• Simao, J. (2013). An extended VRIO model as a framework for sustainable tourism planning: A review. Southampton: WIT Press.
   Google Scholar
• Skift, D. P. (2017). Israel looks to food tourism to attract a different kind of visitor. Skift Online. Retrieved from http://skift-com
   Google Scholar
• Sotiriadis, M. (2014). Improving marketing effectiveness: Advances in tourism, travel, hospitality and leisure marketing. Anatolia, 26(1), 1-4. doi:10.1080/13032917.2014.934163
   Google Scholar
• Thornton, P. R., Shaw, G., & Williams, A. M. (1997). Tourist group holiday decision-making and behaviour: The influence of children. Tourism Management, 18, 287–297.
   Web of Science ®Google Scholar
• Úbeda-Garcia, M., Claver-Cortés, E., Marco-Lajara, B., & Zaragoza-Sáez, P. (2016). Toward organizational ambidexterity in hotel industry: The role of human resources. Cornell Hospitality Quarterly, 57, 367–378.
   Web of Science ®Google Scholar
• Úbeda-Garcia, M., Claver-Cortés, E., Marco-Lajara, B., Garcia-Lillo, F., & Zaragoza-Sáez, P. (2018). Continuous innovation in the hotel industry: The development of organizational ambidexterity through human capital and organizational culture in Spanish hotels. International Journal of Contemporary Hospitality Management, 30, 3609–3631.
   Web of Science ®Google Scholar
• Visser, W. (2015). Sustainable frontiers. Unlocking change though business, leadership and innovation. Sheffield: Greenleaf Publishing.
   Google Scholar
• Wang, T., Tang, T., & Chen, J. (2018). Art-oriented model of hotel service innovation. International Journal of Contemporary Hospitality Management, 30, 160–177.
   Web of Science ®Google Scholar
• Weeden, C. (2015). Legitimisation through corporate philanthropy: A cruise case study. Tourism in Marine Environment, 103, 201–210.
   Google Scholar
• Yeoman, I. (2012). 2050: Tomorrow’s tourism. Bristol: Channelview.
   Google Scholar
• Yeoman, I. (2013). A futurist’s thoughts on consumer trends shaping future festivals and events. International Journal of Event and Festival Management, 4, 249–260.
   Google Scholar