References

• Afshar Jahanshahi, A., Brem, A., & Gholami, H. (2019). Working in a physically dangerous work environment: Employee vitality and sustainable behavior. Sustainability, 11(19), 5170. https://doi.org/10.3390/su11195170
   Web of Science ®Google Scholar
• Ainsworth, J. (2020). Feelings of ownership and volunteering: Examining psychological ownership as a volunteering motivation for nonprofit service organisations. Journal of Retailing and Consumer Services, 52, 101931. https://doi.org/10.1016/j.jretconser.2019.101931
   Web of Science ®Google Scholar
• Alblooshi, M., Shamsuzzaman, M., & Haridy, S. (2021). The relationship between leadership styles and organisational innovation. European Journal of Innovation Management, 24(2), 338–370. https://doi.org/10.1108/EJIM-11-2019-0339
   Web of Science ®Google Scholar
• AlMalki, H. A., & Durugbo, C. M. (2023). Systematic review of institutional innovation literature: Towards a multi-level management model. Management Review Quarterly, 73(2), 731–785. https://doi.org/10.1007/s11301-022-00259-8
   Google Scholar
• Amabile, T. M. (1988). A model of creativity and innovation in organizations. Research in Organizational Behaviour, 10(1), 123–167.
   Google Scholar
• Amabile, T. M., Barsade, S. G., Mueller, J. S., & Staw, B. M. (2005). Affect and creativity at work. Administrative Science Quarterly, 50(3), 367–403. https://doi.org/10.2189/asqu.2005.50.3.367
   Web of Science ®Google Scholar
• Amabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39(5), 1154–1184. https://doi.org/10.2307/256995
   Web of Science ®Google Scholar
• Amabile, T. M., & Gryskiewicz, N. D. (1989). The creative environment scales: Work environment inventory. Creativity Research Journal, 2(4), 231–253. https://doi.org/10.1080/10400418909534321
   Web of Science ®Google Scholar
• Anasori, E., De Vita, G., & Gürkan Küçükergin, K. (2023). Workplace bullying, psychological distress, job performance and employee creativity: The moderating effect of psychological resilience. The Service Industries Journal, 43(5-6), 336–357. https://doi.org/10.1080/02642069.2022.2147514
   Web of Science ®Google Scholar
• Arnold, J. A., Arad, S., Rhoades, J. A., & Drasgow, F. (2000). The empowering leadership questionnaire: The construction and validation of a new scale for measuring leader behaviors. Journal of Organizational Behavior, 21(3), 249–269. https://doi.org/10.1002/(SICI)1099-1379(200005)21:3<249::AID-JOB10>3.0.CO;2-#
   Web of Science ®Google Scholar
• Asatryan, V. S., & Oh, H. (2008). Psychological ownership theory: An exploratory application in the restaurant industry. Journal of Hospitality & Tourism Research, 32(3), 363–386. https://doi.org/10.1177/1096348008317391
   Web of Science ®Google Scholar
• Aseweh Abor, P., Abekah-Nkrumah, G., & Abor, J. (2008). An examination of hospital governance in Ghana. Leadership in Health Services, 21(1), 47–60. https://doi.org/10.1108/17511870810845905
   Google Scholar
• Atatsi, E. A., Azila-Gbettor, E. M., & Mensah, C. (2021). Predicting task performance from psychological ownership and innovative work behaviour: A cross sectional study. Cogent Business & Management, 8(1), 1917483.
   Web of Science ®Google Scholar
• Atwater, L., & Carmeli, A. (2009). Leader–member exchange, feelings of energy, and involvement in creative work. The Leadership Quarterly, 20(3), 264–275. https://doi.org/10.1016/j.leaqua.2007.07.009
   Web of Science ®Google Scholar
• Azila-Gbettor, E. M. (2023). Servant leadership and customer OCB: Moderation effect of altruistic values amongst family hotels employees. Journal of Family Business Management, 13(2), 314–334. https://doi.org/10.1108/JFBM-08-2021-0083
   Web of Science ®Google Scholar
• Azila-Gbettor, E. M., Abiemo, M. K., & Glate, S. N. (2023a). University support and online learning engagement during the Covid-19 period: The role of student vitality. Heliyon, e12832.
   Google Scholar
• Bäckström, I., & Bengtsson, L. (2019). A mapping study of employee innovation: Proposing a research agenda. European Journal of Innovation Management, 22(3), 468–492. https://doi.org/10.1108/EJIM-05-2018-0101
   Web of Science ®Google Scholar
• Bacon, D. R., Johnson, C. J., & Stewart, K. A. (2016). Nonresponse bias in student evaluations of teaching. Marketing Education Review, 26(2), 93–104. https://doi.org/10.1080/10528008.2016.1166442
   Google Scholar
• Baer, M., & Brown, G. (2012). Blind in one eye: How psychological ownership of ideas affects the types of suggestions people adopt. Organizational Behavior and Human Decision Processes, 118(1), 60–71. https://doi.org/10.1016/j.obhdp.2012.01.003
   Web of Science ®Google Scholar
• Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74–94. https://doi.org/10.1007/BF02723327
   Google Scholar
• Baker, J. J., Kearney, T., Laud, G., & Holmlund, M. (2021). Engaging users in the sharing economy: Individual and collective psychological ownership as antecedents to actor engagement. Journal of Service Management, 32(4), 483–506. https://doi.org/10.1108/JOSM-08-2020-0300
   Web of Science ®Google Scholar
• Bakker, A. B., Petrou, P., Op den Kamp, E. M., & Tims, M. (2020). Proactive vitality management, work engagement, and creativity: The role of goal orientation. Applied Psychology, 69(2), 351–378. https://doi.org/10.1111/apps.12173
   Web of Science ®Google Scholar
• Bavik, A., & Kuo, C. F. (2022). A systematic review of creativity in tourism and hospitality. The Service Industries Journal, 42(5-6), 321–359. https://doi.org/10.1080/02642069.2022.2041605
   Web of Science ®Google Scholar
• Bernstein, E., Bunch, J., Canner, N., & Lee, M. (2016). Beyond the holacracy hype. Harvard Business Review, 94(7), 8.
   Web of Science ®Google Scholar
• Blackwell, J., Miksza, P., Evans, P., & McPherson, G. E. (2020). Student vitality, teacher engagement, and rapport in studio music instruction. Frontiers in Psychology, 1007.
   Google Scholar
• Blau, P. M. (1964). Exchange and Power in Social Life. John Wiley & Sons.
   Google Scholar
• Blau, P. (2017). Exchange and power in social life. Routledge.
   Google Scholar
• Bourini, I. (2021). The effect of supportive leader on employees’ absorptive capacity towards innovative behaviour. International Journal of Innovation Management, 25(01), 2150008. https://doi.org/10.1142/S1363919621500080
   Google Scholar
• Bourini, I., Jahmani, A., Mumtaz, R., & Al-Bourini, F. A. (2019). Investigating the managerial practices’ effect on employee-perceived service quality with the moderating role of supportive leadership behavior. European Research on Management and Business Economics, 25(1), 8–14. https://doi.org/10.1016/j.iedeen.2018.11.001
   Web of Science ®Google Scholar
• Cameron, K. (2021). Positively energizing leadership: Virtuous actions and relationships that create high performance. Berrett-Koehler Publishers.
   Google Scholar
• Campbell Pickford, H., Joy, G., & Roll, K. (2016). Psychological ownership: Effects and applications. Said Business School WP, 32.
   Google Scholar
• Carmeli, A. (2009). Positive work relationships, vitality, and job performance. In C. E. J. Härtel, N. M. Ashkanasy, & W. J. Zerbe (Eds.), Emotions in Groups, Organizations and Cultures (Research on Emotion in Organizations (Vol. 5, pp. 45–71). Emerald Group Publishing Limited.
   Google Scholar
• Carmeli, A., & Schaubroeck, J. (2007). The influence of leaders’ and other referents’ normative expectations on individual involvement in creative work. The Leadership Quarterly, 18(1), 35–48. https://doi.org/10.1016/j.leaqua.2006.11.001
   Web of Science ®Google Scholar
• Catmull, E. (2008). How Pixar fosters collective creativity. Harvard Business School Publishing.
   Google Scholar
• Chen, T., Dodds, S., Finsterwalder, J., Witell, L., Cheung, L., Falter, M., … McColl-Kennedy, J. R. (2021). Dynamics of wellbeing co-creation: A psychological ownership perspective. Journal of Service Management, 32(3), 383–406. https://doi.org/10.1108/JOSM-09-2019-0297
   Web of Science ®Google Scholar
• Chen, M., Zada, M., Khan, J., & Saba, N. U. (2022). How does servant leadership influences creativity? Enhancing employee creativity via creative process engagement and knowledge sharing. Frontiers in Psychology, 13, 947092. https://doi.org/10.3389/fpsyg.2022.947092
   PubMed Web of Science ®Google Scholar
• Chih, Y. Y., Kiazad, K., Cheng, D., Emamirad, E., & Restubog, S. L. (2018). Interactive effects of supportive leadership and top management team's charismatic vision in predicting worker retention in the Philippines. Journal of Construction Engineering and Management, 144(10), 04018095. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001553
   Web of Science ®Google Scholar
• Chin, W. W., Marcolin, B. L., & Newsted, P. R. (2003). A partial least squares latent variable modeling approach for measuring interaction effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study. Information Systems Research, 14(2), 189–217. https://doi.org/10.1287/isre.14.2.189.16018
   Web of Science ®Google Scholar
• Cohen, A., & Golan, R. (2018). Psychological ownership and employee service behaviors in hospitality. Journal of Hospitality Marketing and Management, 27(2), 139–154.
   Google Scholar
• Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602
   Web of Science ®Google Scholar
• Dar, N., & Rahman, W. (2020). Two angles of overqualification-the deviant behavior and creative performance: The role of career and survival job. PLoS One, 15(1), e0226677.
   PubMed Web of Science ®Google Scholar
• Das, S. K., Mason, S. T., Vail, T. A., Blanchard, C. M., Chin, M. K., Rogers, G. T., & Turgiss, J. L. (2020). Sustained long-term effectiveness of an energy management training course on employee vitality and purpose in life. American Journal of Health Promotion, 34(2), 177–188. https://doi.org/10.1177/0890117119883585
   PubMed Web of Science ®Google Scholar
• Dawkins, S., Tian, A., Newman, A., & Martin, A. (2017). Psychological ownership: A review and research agenda. Journal of Organizational Behavior, 38(2), 163–183. https://doi.org/10.1002/job.2057
   Web of Science ®Google Scholar
• De Clercq, D., & Pereira, R. (2020). Knowledge-sharing efforts and employee creative behavior: The invigorating roles of passion for work, time sufficiency and procedural justice. Journal of Knowledge Management, 24(5), 1131–1155. https://doi.org/10.1108/JKM-06-2019-0274
   Web of Science ®Google Scholar
• Decuypere, A., & Schaufeli, W. (2020). Leadership and work engagement: Exploring explanatory mechanisms. German Journal of Human Resource Management, 34(1), 69–95.
   Google Scholar
• Dennis, Jr, W. J. (2003). Raising response rates in mail surveys of small business owners: Results of an experiment. Journal of Small Business Management, 41(3), 278–295. https://doi.org/10.1111/1540-627X.00082
   Web of Science ®Google Scholar
• Dewettinck, K., & Van Ameijde, M. (2011). Linking leadership empowerment behaviour to employee attitudes and behavioural intentions. Personnel Review, 40(3), 284–305. https://doi.org/10.1108/00483481111118621
   Web of Science ®Google Scholar
• Dul, J., & Ceylan, C. (2011). Work environments for employee creativity. Ergonomics, 54(1), 12–20. https://doi.org/10.1080/00140139.2010.542833
   PubMed Web of Science ®Google Scholar
• Durrah, O., Allil, K., Gharib, M., & Hannawi, S. (2021). Organizational pride as an antecedent of employee creativity in the petrochemical industry. European Journal of Innovation Management, 24(2), 572–588. https://doi.org/10.1108/EJIM-08-2019-0235
   Web of Science ®Google Scholar
• Eichhorn, B. R. (2014). Common method variance techniques. Cleveland State University, Department of Operations & Supply Chain Management. SAS Institute Inc. 1(11).
   Google Scholar
• Enu, P., Addey, A. A., & Okonkwo, C. B. (2015). The Driving Forces of the Service Sector of the Ghanaian Economy. Global Journal of Management Studies and Researches, 2(2), 83–93.
   Google Scholar
• Fang, Y. C., Chen, J. Y., Wang, M. J., & Chen, C. Y. (2019). The impact of inclusive leadership on employees’ innovative behaviors: The mediation of psychological capital. Frontiers in Psychology, 10, 1803. https://doi.org/10.3389/fpsyg.2019.01803
   PubMed Web of Science ®Google Scholar
• Farzinfar, Z., Konjkav Monfared, A., & Tabataba’i-Nasab, S. M. (2023). Developing a scale for psychological ownership in the tourism industry. Kybernetes.
   Google Scholar
• Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.1177/002224378101800104
   Web of Science ®Google Scholar
• Frauenstein, E. D., & Flowerday, S. (2020). Susceptibility to phishing on social network sites: A personality information processing model. Computers & Security, 94, 101862. https://doi.org/10.1016/j.cose.2020.101862
   PubMed Web of Science ®Google Scholar
• Frazier, P. A., Tix, A. P., & Barron, K. E. (2004). Testing moderator and mediator effects in counseling psychology research. Journal of Counseling Psychology, 51(1), 115. https://doi.org/10.1037/0022-0167.51.1.115
   Web of Science ®Google Scholar
• Fritze, M. P., Marchand, A., Eisingerich, A. B., & Benkenstein, M. (2020). Access-based services as substitutes for material possessions: The role of psychological ownership. Journal of Service Research, 23(3), 368–385. https://doi.org/10.1177/1094670520907691
   Web of Science ®Google Scholar
• Geisser, S. (1974). A predictive approach to the random effect model. Biometrika, 61(1), 101–107. https://doi.org/10.1093/biomet/61.1.101
   Web of Science ®Google Scholar
• Ghana Statistical Service [GSS]. (2015). Integrated business establishment survey phase II-National employment report. https://statsghana.gov.gh/gssmain/fileUpload/pressrelease/national%20employment%20report_final%20%2024-5-16.pdf Accessed 04/02/2023.
   Google Scholar
• Ghana Statistical Service [GSS]. (2018). Integrated business establishment survey phase II- Sectorial comprehensive report. https://www2.statsghana.gov.gh/docfiles/ publications /ibes/ibes% 20ii%20com prehensive% 20sectoral% 20 REPORT.pdf. Accessed 04/02/2023.
   Google Scholar
• Giordano, A. P., Patient, D., Passos, A. M., & Sguera, F. (2020). Antecedents and consequences of collective psychological ownership: The validation of a conceptual model. Journal of Organizational Behavior, 41(1), 32–49. https://doi.org/10.1002/job.2418
   Web of Science ®Google Scholar
• Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge management: An organizational capabilities perspective. Journal of Management Information Systems, 18(1), 185–214. https://doi.org/10.1080/07421222.2001.11045669
   Web of Science ®Google Scholar
• Gonring, M. P. (2008). Customer loyalty and employee engagement: An alignment for value. Journal of Business Strategy, 29(4), 29–40. https://doi.org/10.1108/02756660810887060
   Google Scholar
• Gu, Q., Tang, T. L. P., & Jiang, W. (2015). Does moral leadership enhance employee creativity? Employee identification with leader and leader–member exchange (LMX) in the Chinese context. Journal of Business Ethics, 126(3), 513–529. https://doi.org/10.1007/s10551-013-1967-9
   Web of Science ®Google Scholar
• Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM). Sage.
   Google Scholar
• Hair, Jr, J. F., Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM or CB-SEM: Updated guidelines on which method to use. International Journal of Multivariate Data Analysis, 1(2), 107–123. https://doi.org/10.1504/IJMDA.2017.087624
   Google Scholar
• Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed, a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139–152. https://doi.org/10.2753/MTP1069-6679190202
   Google Scholar
• Hair, J. F., Ringle, C. M., & Sarstedt, M. (2013). Partial least squares structural equation modeling: Rigorous applications, better results and higher acceptance. Long Range Planning, 46(1-2), 1–12. https://doi.org/10.1016/j.lrp.2013.01.001
   Web of Science ®Google Scholar
• Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
   Web of Science ®Google Scholar
• Hao, J. X., Chen, Z., Mahsud, M., & Yu, Y. (2024). Organizational psychological ownership and innovative work behavior: the roles of coexisting knowledge sharing and hiding across organizational contexts. Journal of Knowledge Management. https://doi.org/10.1108/JKM-12-2022-0965
   Web of Science ®Google Scholar
• Hennekam, S. (2016). Vitality of older workers and its relationship with performance, career satisfaction and career success. Future Management, 1, 15–32.
   Google Scholar
• Henseler, J., Dijkstra, T. K., Sarstedt, M., Ringle, C. M., Diamantopoulos, A., Straub, D. W., … Calantone, R. J. (2014). Common beliefs and reality about PLS. Organizational Research Methods, 17(2), 182–209. https://doi.org/10.1177/1094428114526928
   Web of Science ®Google Scholar
• Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
   Web of Science ®Google Scholar
• Henseler, J., Ringle, C., & Sinkovics, R. (2009). Advances in international marketing. Advance in International Marketing, 20, 277–319. https://doi.org/10.1108/S1474-7979(2009)0000020014
   Web of Science ®Google Scholar
• Henssen, B., Voordeckers, W., Lambrechts, F., & Koiranen, M. (2014). The CEO autonomy–stewardship behavior relationship in family firms: The mediating role of psychological ownership. Journal of Family Business Strategy, 5(3), 312–322.
   Web of Science ®Google Scholar
• Hocine, Z., & Zhang, J. (2014). Autonomy support: Explaining the path from leadership to employee creative performance. Open Journal of Social Sciences, 2014.
   Google Scholar
• House, R. J. (1971). A path goal theory of leader effectiveness. Administrative Science Quarterly, 16(3), 321–339. https://doi.org/10.2307/2391905
   Web of Science ®Google Scholar
• Hu, L. T., & Bentler, P. M. (1998). Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. Psychological Methods, 3(4), 424. https://doi.org/10.1037/1082-989X.3.4.424
   Web of Science ®Google Scholar
• Huang, Y., & Chen, X. (2021). A moderated mediation model of idiosyncratic deals and innovative performance of R&D employees: Roles of vitality. Chinese Management Studies, 15(4), 785–800. https://doi.org/10.1108/CMS-09-2020-0417
   Web of Science ®Google Scholar
• Ibrahim, G., Hamid, M. F. A. S. A., & Abdelaal, A. E. (2022). The impact of promotive psychological ownership on innovative work behavior in five-star hotels. Journal of the Faculty of Tourism and Hotels-University of Sadat City, 6(1/1), 18–40.
   Google Scholar
• Jain, R., & Jain, C. (2016). Employee creativity: A conceptual framework. Management and Labour Studies, 41(4), 294–313.
   Google Scholar
• Jansen, K. J. (2004). From persistence to pursuit: A longitudinal examination of momentum during the early stages of strategic change. Organization Science, 15(3), 276–294. https://doi.org/10.1287/orsc.1040.0064
   Web of Science ®Google Scholar
• Jansen, J. J., Kostopoulos, K. C., Mihalache, O. R., & Papalexandris, A. (2016). A socio-psychological perspective on team ambidexterity: The contingency role of supportive leadership behaviours. Journal of Management Studies, 53(6), 939–965. https://doi.org/10.1111/joms.12183
   Web of Science ®Google Scholar
• Jaussi, K. S., & Dionne, S. D. (2003). Leading for creativity: The role of unconventional leader behavior. The Leadership Quarterly, 14(4-5), 475–498. https://doi.org/10.1016/S1048-9843(03)00048-1
   Web of Science ®Google Scholar
• Jin, Y. Q., Lin, C. L., Zhao, Q., Yu, S. W., & Su, Y. S. (2021). A study on traditional teaching method transferring to E-learning under the COVID-19 pandemic: From Chinese students’ perspectives. Frontiers in Psychology, 12, 632787. https://doi.org/10.3389/fpsyg.2021.632787
   PubMed Web of Science ®Google Scholar
• Jones, III, A., & Guthrie, C. P. (2016). The new normal? Enhanced psychological well-being from public accounting: Mitigating conflict with flexibility and role clarity. In Advances in Accounting Behavioral Research (pp. 33–68). Emerald Group Publishing Limited.
   Google Scholar
• Joo, B. K., Lim, D. H., & Kim, S. (2016). Enhancing work engagement. Leadership & Organization Development Journal, 37(8), 1117–1134. https://doi.org/10.1108/LODJ-01-2015-0005
   Web of Science ®Google Scholar
• Jussila, I., Tarkiainen, A., Sarstedt, M., & Hair, J. F. (2015). Individual psychological ownership: concepts, evidence, and implications for research in marketing. Journal of Marketing Theory and Practice, 23(2), 121–139.
   Web of Science ®Google Scholar
• Kang, M., & Sung, M. (2019). To leave or not to leave: The effects of perceptions of organizational justice on employee turnover intention via employee-organization relationship and employee job engagement. Journal of Public Relations Research, 31(5-6), 152–175.
   Web of Science ®Google Scholar
• Kaplan, H., & Madjar, N. (2017). The motivational outcomes of psychological need support among pre-service teachers: Multicultural and self-determination theory perspectives. In Frontiers in Education (Vol. 2, p. 42). Frontiers Media SA.
   Google Scholar
• Kark, R., & Carmeli, A. (2009). Alive and creating: The mediating role of vitality and aliveness in the relationship between psychological safety and creative work involvement. The International Journal of Industrial, Occupational and Organizational Psychology and Behaviour, 30(6), 785–804.
   Web of Science ®Google Scholar
• Khalid, A., Zafar, A., Zafar, M. A., Saqib, L., & Mushtaq, R. (2012). Role of supportive leadership as a moderator between job stress and job performance. Information Management and Business Review, 4(9), 487–495. https://doi.org/10.22610/imbr.v4i9.1004
   Google Scholar
• Kim, M., & Beehr, T. A. (2017). Self-efficacy and psychological ownership mediate the effects of empowering leadership on both good and bad employee behaviors. Journal of Leadership & Organizational Studies, 24(4), 466–478. https://doi.org/10.1177/1548051817702078
   Web of Science ®Google Scholar
• Kim, M., & Beehr, T. A. (2023). Empowering leadership improves employees’ positive psychological states to result in more favorable behaviors. The International Journal of Human Resource Management, 34(10), 2002–2038. https://doi.org/10.1080/09585192.2022.2054281
   Web of Science ®Google Scholar
• Kim, S. L., Cheong, M., Srivastava, A., Yoo, Y., & Yun, S. (2021). Knowledge sharing and creative behavior: The interaction effects of knowledge sharing and regulatory focus on creative behavior. Human Performance, 34(1), 49–66. https://doi.org/10.1080/08959285.2020.1852240
   Web of Science ®Google Scholar
• Kim, J., Kim, M., & Lennon, S. J. (2009). Effects of consumer psychological ownership on satisfaction and loyalty in the e-service context: A mediation test. Psychology and Marketing, 26(7), 664–686.
   Google Scholar
• Kim, Y., & Lee, Y. K. (2020). The effect of supportive leadership on job satisfaction and organizational commitment in the hotel industry. Journal of Hospitality and Tourism Management, 45, 11–17.
   Google Scholar
• Kou, Y., Shuai, Z., & Powpaka, S. (2021). The name effect in customization service: The role of psychological ownership and self-threat. Journal of Service Theory and Practice, 31(4), 493–511. https://doi.org/10.1108/JSTP-08-2019-0181
   Web of Science ®Google Scholar
• Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and psychological measurement, 30(3), 607–610. https://doi.org/10.1177/001316447003000308
   Web of Science ®Google Scholar
• Kumar, V., & Kaushal, V. (2021). Perceived brand authenticity and social exclusion as drivers of psychological brand ownership. Journal of Retailing and Consumer Services, 61, 102579. https://doi.org/10.1016/j.jretconser.2021.102579
   Web of Science ®Google Scholar
• Kuvaas, B., Shore, L. M., Buch, R., & Dysvik, A. (2020). Social and economic exchange relationships and performance contingency: Differential effects of variable pay and base pay. The International Journal of Human Resource Management, 31(3), 408–431. https://doi.org/10.1080/09585192.2017.1350734
   Web of Science ®Google Scholar
• Lee, I. T., Choi, J., & Kim, S. (2022). Effect of benefits and risks on customer's psychological ownership in the service industry. Asia Pacific Journal of Marketing and Logistics, 34(2), 401–417. https://doi.org/10.1108/APJML-08-2020-0608
   Web of Science ®Google Scholar
• Lee, K. K., Fitts, M. S., Conigrave, J. H., Zheng, C., Perry, J., Wilson, S., … Conigrave, K. M. (2020). Clinical risk prediction with random forests for survival, longitudinal, and multivariate (RF-SLAM) data analysis. BMC Medical Research Methodology, 20(1), 1–11. https://doi.org/10.1186/s12874-019-0863-0
   Web of Science ®Google Scholar
• Lee, Y., & Kim, J. (2021). Cultivating employee creativity through strategic internal communication: The role of leadership, symmetry, and feedback seeking behaviors. Public Relations Review, 47(1), 101998. https://doi.org/10.1016/j.pubrev.2020.101998
   Web of Science ®Google Scholar
• Leyer, M., Hirzel, A. K., & Moormann, J. (2021). It’s mine, I decide what to change: the role of psychological ownership in employees ‘process innovation behaviour. International Journal of Innovation Management, 25(1), 2150013.
   Web of Science ®Google Scholar
• Lin, M., & Ling, Q. (2021). The role of top-level supportive leadership: A multilevel, trickle-down, moderating effects test in Chinese hospitality and tourism firms. Journal of Hospitality and Tourism Management, 46, 104–113.
   Web of Science ®Google Scholar
• Liu, F., Chow, I. H. S., Zhang, J. C., & Huang, M. (2019). Organizational innovation climate and individual innovative behavior: exploring the moderating effects of psychological ownership and psychological empowerment. Review of Managerial Science, 13(4), 771–789.
   Web of Science ®Google Scholar
• Liu, D., Jiang, K., Shalley, C. E., Keem, S., & Zhou, J. (2016). Motivational mechanisms of employee creativity: A meta-analytic examination and theoretical extension of the creativity literature. Organizational Behaviour and Human Decision Processes, 137, 236–263.
   Web of Science ®Google Scholar
• Liu, J., Wang, H., Hui, C., & Lee, C. (2012). Psychological ownership: How having control matters. Journal of Management Studies, 49(5), 869–895.
   Web of Science ®Google Scholar
• Liu, Y., Yin, X., Li, S., Zhou, X., Zhu, R., & Zhang, F. (2021). The relationship between employee’s status perception and organizational citizenship behaviors: A psychological path of work vitality. Psychology Research and Behavior Management, 743–757.
   PubMed Web of Science ®Google Scholar
• Lo, M. C., Ramayah, T., Min, H. W., & Songan, P. (2010). The relationship between leadership styles and organizational commitment in Malaysia: Role of leader–member exchange. Asia Pacific Business Review, 16(1-2), 79–103. https://doi.org/10.1080/13602380903355676
   Web of Science ®Google Scholar
• Lyu, C., Jiang, Y., & Balaji, M. S. (2023). Travelers’ psychological ownership: A systematic review and future research agenda. Journal of Travel Research, 00472875231151395.
   Google Scholar
• Mahsud, M., Jinxing, H., Mahsud, Z., Chen, Z., & Napari Hanifatu, M. (2022). Linking psychological ownership to innovative behaviour in the workplace: Empirical evidence from complex management systems in Pakistan. Complexity, 2022(1), 4935834.
   Google Scholar
• Martinaityte, I., Unsworth, K. L., & Sacramento, C. A. (2020). Is the project ‘mine’ or ‘ours’? A multilevel investigation of the effects of individual and collective psychological ownership. Journal of Occupational and Organizational Psychology, 93(2), 302–327. https://doi.org/10.1111/joop.12300
   Web of Science ®Google Scholar
• Meira, J. V. D. S., & Hancer, M. (2021). Using the social exchange theory to explore the employee-organization relationship in the hospitality industry. International Journal of Contemporary Hospitality Management, 33(2), 670–692. https://doi.org/10.1108/IJCHM-06-2020-0538
   Web of Science ®Google Scholar
• Menard, P., Warkentin, M., & Lowry, P. B. (2018). The impact of collectivism and psychological ownership on protection motivation: A cross-cultural examination. Computers & Security, 75, 147–166. https://doi.org/10.1016/j.cose.2018.01.020
   Web of Science ®Google Scholar
• Mercan, S., Cain, L., Akkaya, K., Cebe, M., Uluagac, S., Alonso, M., & Cobanoglu, C. (2021). Improving the service industry with hyper-connectivity: IoT in hospitality. International Journal of Contemporary Hospitality Management, 33(1), 243–262. https://doi.org/10.1108/IJCHM-06-2020-0621
   Web of Science ®Google Scholar
• Molm, L. D., Collett, J. L., & Schaefer, D. R. (2007). Building solidarity through generalized exchange: A theory of reciprocity. American Journal of Sociology, 113(1), 205–242. https://doi.org/10.1086/517900
   Web of Science ®Google Scholar
• Mustafa, M. J., Mansilla, O., & Gibson, M. T. (2021). Examining when hotel middle-managers’ psychological ownership influences their commitment and job satisfaction. Journal of Human Resources in Hospitality & Tourism, 20(2), 198–221. https://doi.org/10.1080/15332845.2021.1872236
   Google Scholar
• Mustafa, M., Martin, L., & Hughes, M. (2016). Psychological ownership, job satisfaction, and middle manager entrepreneurial behavior. Journal of Leadership & Organizational Studies, 23(3), 272–287. https://doi.org/10.1177/1548051815627360
   Web of Science ®Google Scholar
• Nawaz, M., Abid, G., Arya, B., Bhatti, G. A., & Farooqi, S. (2020). Understanding employee thriving: The role of workplace context, personality and individual resources. Total Quality Management & Business Excellence, 31(11-12), 1345–1362. https://doi.org/10.1080/14783363.2018.1482209
   Web of Science ®Google Scholar
• Ng, S. M., & Su, X. (2018). An investigation into the correlates of collective psychological ownership in organizational context. Cogent Psychology, 5(1), 1470484.
   Web of Science ®Google Scholar
• Nguyen, N. T., Hooi, L. W., & Avvari, M. V. (2023). Leadership styles and organisational innovation in Vietnam: Does employee creativity matter? International Journal of Productivity and Performance Management, 72(2), 331–360. https://doi.org/10.1108/IJPPM-10-2020-0563
   Web of Science ®Google Scholar
• Nunnally, J. C. (1979). Clinical diagnosis of mental disorders. Clinical Diagnosis of Mental Disorders, 97–146. https://doi.org/10.1007/978-1-4684-2490-4_4
   Google Scholar
• Olckers, C., & Du Plessis, Y. (2012). The role of psychological ownership in retaining talent: A systematic literature review. SA Journal of Human Resource Management, 10(2), 1–18.
   Google Scholar
• Omar, N. A., Kassim, A. S., Shah Alam, S., & Zainol, Z. (2021). Perceived retailer innovativeness and brand equity: Mediation of consumer engagement. The Service Industries Journal, 41(5-6), 355–381. https://doi.org/10.1080/02642069.2018.1548614
   Web of Science ®Google Scholar
• Ong, K. Y., Zailani, S., Kanapathy, K., Rahman, M. K., Mamun, A. A., & Bhuiyan, M. A. (2023). Determinants of effectiveness of lean healthcare performance in Malaysian public hospitals. The TQM Journal, https://doi.org/10.1108/TQM-04-2022-0137
   Google Scholar
• Op den Kamp, E. M., Bakker, A. B., Tims, M., & Demerouti, E. (2020). Proactive vitality management and creative work performance: The role of self-insight and social support. The Journal of Creative Behaviour, 54(2), 323–336.
   Web of Science ®Google Scholar
• Ottenbacher, M. C. (2007). Innovation management in the hospitality industry: Different strategies for achieving success. Journal of Hospitality and Tourism Research, 31(4), 431–454.
   Google Scholar
• Ouyang, X., Liu, Z., & Gui, C. (2021). Creativity in the hospitality and tourism industry: A meta-analysis. International Journal of Contemporary Hospitality Management, 33(10), 3685–3704.
   Web of Science ®Google Scholar
• Özkan, O. S., Üzüm, B., & Gülbahar, Y. (2024). Unveiling creativity among the textile sector: An inquiry into the effect of leader vision and the crab syndrome. Journal of Management Development, 43(3), 283–302.
   Web of Science ®Google Scholar
• Paletz, S. B., Peng, K., & Li, S. (2011). In the world or in the head: External and internal implicit theories of creativity. Creativity Research Journal, 23(2), 83–98.
   Web of Science ®Google Scholar
• Paul, Z. I., Rathore, K., & Sial, M. A. (2023). Linking workforce diversity and contextual performance: The mediating role of interpersonal conflict and moderating role of supportive leadership. Pakistan Journal of Commerce and Social Sciences, 17(1), 66–91.
   Google Scholar
• Phuong, T. H., & Takahashi, K. (2021). The impact of authentic leadership on employee creativity in Vietnam: A mediating effect of psychological contract and moderating effects of subcultures. Asia Pacific Business Review, 27(1), 77–100.
   Web of Science ®Google Scholar
• Pierce, J. L., Li, D., Jussila, I., & Wang, J. (2020). An empirical examination of the emergence of collective psychological ownership in work team contexts. Journal of Management & Organization, 26(5), 657–676. https://doi.org/10.1017/jmo.2019.68
   Web of Science ®Google Scholar
• Pierce, J. L., & Peck, J. (2018). The history of psychological ownership and its emergence in consumer psychology. In Psychological ownership and consumer behavior (pp. 1–18). Springer.
   Google Scholar
• Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879. https://doi.org/10.1037/0021-9010.88.5.879
   PubMed Web of Science ®Google Scholar
• Price, D. A. (2009). The Pixar Touch: The making of a company. Alfred A. Knopf.
   Google Scholar
• Rafferty, A. E., & Griffin, M. A. (2004). Dimensions of transformational leadership: Conceptual and empirical extensions. The Leadership Quarterly, 15(3), 329–354.
   Web of Science ®Google Scholar
• Rau, S. B., Werner, A., & Schell, S. (2019). Psychological ownership as a driving factor of innovation in older family firms. Journal of Family Business Strategy, 10(4), 100246. https://doi.org/10.1016/j.jfbs.2018.03.001
   Web of Science ®Google Scholar
• Ribeiro, N., Duarte, A., & Filipe, R. (2018). How authentic leadership promotes individual performance. International Journal of Productivity and Performance Management, 67(9), 1585–1607. https://doi.org/10.1108/IJPPM-11-2017-0318
   Web of Science ®Google Scholar
• Ribeiro, N., Duarte, A. P., Filipe, R., & Torres de Oliveira, R. (2019). How authentic leadership promotes individual creativity: The mediating role of affective commitment. Journal of Leadership and Organizational Studies.
   PubMed Web of Science ®Google Scholar
• Robertson, B. J. (2015). Holacracy: The new management system for a rapidly changing world. Henry Holt and Company.
   Google Scholar
• Ryan, R. M., & Frederick, C. (1997). On energy, personality, and health: Subjective vitality as a dynamic reflection of well-being. Journal of Personality, 65(3), 529–565.
   PubMed Web of Science ®Google Scholar
• Saks, A. M., & Gruman, J. A. (2011). Getting newcomers engaged: The role of socialization tactics. Journal of Managerial Psychology, 26(5), 383–402.
   Web of Science ®Google Scholar
• Salas, E., Shuffler, M. L., Thayer, A. L., Bedwell, W. L., & Lazzara, E. H. (2015). Understanding and improving teamwork in organizations: A scientifically based practical guide. Human Resource Management, 54(4), 599–622.
   Web of Science ®Google Scholar
• Shalley, C. E., Zhou, J., & Oldham, G. R. (2004). The effects of personal and contextual characteristics on creativity: Where should we go from here? Journal of Management, 30(6), 933–958. https://doi.org/10.1016/j.jm.2004.06.007
   Web of Science ®Google Scholar
• Shih, C. T., Chen, S. L., & Chao, M. (2022). How autonomy-supportive leaders influence employee service performance: A multilevel study. The Service Industries Journal, 42(7-8), 630–651. https://doi.org/10.1080/02642069.2019.1691168
   Web of Science ®Google Scholar
• Shin, Y., Oh, W. K., Sim, C. H. S., & Lee, J. Y. (2015). A multilevel study of supportive leadership and individual work outcomes: The mediating roles of team cooperation, job satisfaction, and team commitment. Journal of Applied Business Research (JABR), 32(1), 55–70. https://doi.org/10.19030/jabr.v32i1.9523
   Google Scholar
• Shin, S. J., & Zhou, J. (2003). Transformational leadership, conservation, and creativity: Evidence from Korea. Academy of management Journal, 46(6), 703–714. https://doi.org/10.2307/30040662
   Web of Science ®Google Scholar
• Shmueli, G., & Koppius, O. R. (2011). Predictive analytics in information systems research. MIS Quarterly, 553-572.
   Web of Science ®Google Scholar
• Shmueli, G., Sarstedt, M., Hair, J. F., Cheah, J. H., Ting, H., Vaithilingam, S., & Ringle, C. M. (2019). Predictive model assessment in PLS-SEM: Guidelines for using PLSpredict. European Journal of Marketing, 53(11), 2322–2347. https://doi.org/10.1108/EJM-02-2019-0189
   Web of Science ®Google Scholar
• Sieger, P., Zellweger, T., & Aquino, K. (2013). Turning agents into psychological principals: Aligning interests of non-owners through psychological ownership. Journal of Management Studies, 50(3), 361–388. https://doi.org/10.1111/joms.12017
   Web of Science ®Google Scholar
• Sigala, M., & Chalkiti, K. (2015). Knowledge management, social media and employee creativity. International Journal of Hospitality Management, 45, 44–58.
   Web of Science ®Google Scholar
• Slåtten, T., Svensson, G., & Sværi, S. (2011). Empowering leadership and the influence of a humorous work climate on service employees' creativity and innovative behaviour in frontline service jobs. International Journal of Quality and Service Sciences, 3(3), 267–284.
   Google Scholar
• Sok, P., Sok, K. M., Danaher, T. S., & Danaher, P. J. (2018). The complementarity of frontline service employee creativity and attention to detail in service delivery. Journal of Service Research, 21(3), 365–378.
   Web of Science ®Google Scholar
• Spector, P. E., & Goh, A. (2001). The role of emotions in the occupational stress process. In Exploring theoretical mechanisms and perspectives (pp. 195–232). Emerald Group Publishing Limited.
   Google Scholar
• Staub, S., Nart, S., & Dayan, H. (2019). The role of supportive leader in influencing intrapreneurship and innovation: A study on the printing houses in Topkapi, Istanbul. International Journal of Innovation and Technology Management, 16(4), 1940008.
   Web of Science ®Google Scholar
• Steiber, A., & Alänge, S. (2013). A corporate system for continuous innovation: The case of Google Inc. European Journal of Innovation Management, 16(2), 243–264. https://doi.org/10.1108/14601061311324566
   Google Scholar
• Stein, M., Vincent-Hoeper, S., & Gregersen, S. (2020). Why busy leaders may have exhausted followers: A multilevel perspective on supportive leadership. Leadership & Organization Development Journal, 41(6), 829–845. https://doi.org/10.1108/LODJ-11-2019-0477
   Web of Science ®Google Scholar
• Stone, C. J. (1977). Consistent nonparametric regression. The Annals of Statistics, 595–620.
   Web of Science ®Google Scholar
• Su, X., & Ng, S. M. (2019). Development and validation of the collective psychological ownership scale in organizational contexts. International Social Work, 62(5), 1431–1443. https://doi.org/10.1177/0020872818767483
   Web of Science ®Google Scholar
• Sung, S. Y., Antefelt, A., & Choi, J. N. (2017). Dual effects of job complexity on proactive and responsive creativity: Moderating role of employee ambiguity tolerance. Group & Organization Management, 42(3), 388–418. https://doi.org/10.1177/1059601115619081
   Web of Science ®Google Scholar
• Takyi, S. A., Amponsah, O., Duamor, S. N., Azunre, G. A., & Ahadzie, D. K. (2022). An assessment of regulatory compliance and residents’ perceptions of the siting of telecommunication masts: Insights from a rapidly urbanising Ghanaian city. African Geographical Review, 41(4), 411–432. https://doi.org/10.1080/19376812.2021.1923538
   Web of Science ®Google Scholar
• Tannenbaum, R., & Schmidt, W. H. (2017). How to choose a leadership pattern. In Leadership perspectives (pp. 75–84). Routledge.
   Google Scholar
• Teo, T. S., Srivastava, S. C., & Jiang, L. I. (2008). Trust and electronic government success: An empirical study. Journal of Management Information Systems, 25(3), 99–132. https://doi.org/10.2753/MIS0742-1222250303
   Web of Science ®Google Scholar
• Tomberge, V. M. J., Harter, M., & Inauen, J. (2022). The importance of collective and individual psychological ownership for safe sanitation: A multilevel analysis in rural Ghana. Global Public Health, 17(7), 1314–1329. https://doi.org/10.1080/17441692.2021.1928260
   PubMed Web of Science ®Google Scholar
• Uysal, R., Satici, S. A., Satici, B., & Akin, A. (2014). Subjective vitality as mediator and moderator of the relationship between life satisfaction and subjective happiness. Educational Sciences: Theory and Practice, 14(2), 489–497.
   Google Scholar
• Van den Bos, K., Poortvliet, P. M., Maas, M., Miedema, J., & van den Ham, E. J. (2007). Relative accessibility of domain knowledge and creativity: The effects of knowledge activation on the quantity and originality of generated ideas. Journal of Experimental Social Psychology, 43(6), 933–946. https://doi.org/10.1016/j.jesp.2006.10.014
   Web of Science ®Google Scholar
• Vandewalle, D., Van Dyne, L., & Kostova, T. (1995). Psychological ownership: An empirical examination of its consequences. Group & Organization Management, 20(2), 210–226. https://doi.org/10.1177/1059601195202008
   Web of Science ®Google Scholar
• Van Dyne, L., & Pierce, J. L. (2004). Psychological ownership and feelings of possession: Three field studies predicting employee attitudes and organizational citizenship behavior. The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 25(4), 439–459.
   Web of Science ®Google Scholar
• van Scheppingen, A. R., de Vroome, E. M., Ten Have, K. C., Zwetsloot, G. I., Wiezer, N., & van Mechelen, W. (2015). Vitality at work and its associations with lifestyle, self-determination, organizational culture, and with employees’ performance and sustainable employability. Work, 52(1), 45–55.
   PubMedGoogle Scholar
• Verkuyten, M., & Martinovic, B. (2017). Collective psychological ownership and intergroup relations. Perspectives on Psychological Science, 12(6), 1021–1039. https://doi.org/10.1177/1745691617706514
   Web of Science ®Google Scholar
• Viglia, G., Kumar, S., Pandey, N., & Joshi, Y. (2022). Forty years of The Service Industries Journal: A bibliometric review. The Service Industries Journal, 42(1-2), 1–20. https://doi.org/10.1080/02642069.2021.2003341
   Web of Science ®Google Scholar
• Vladić, N., Maletič, D., & Maletič, M. (2021). Determinants of innovation capability: An exploratory study of inclusive leadership and work engagement. Quality Innovation Prosperity, 25(2), 130–152. https://doi.org/10.12776/qip.v25i2.1596
   Google Scholar
• Wei, L., Liu, Z., Liao, S., Long, L., & Liao, J. (2019). Collective psychological ownership, status conferral criteria and team creativity. Acta Psychologica Sinica, 51(6), 677–687.
   Google Scholar
• Wiggins, J. (2018). Can consumers perceive collective psychological ownership of an organization? Psychological Ownership and Consumer Behavior, 177–194.
   Google Scholar
• Wilder, K. M., Collier, J. E., & Barnes, D. C. (2014). Tailoring to customers’ needs: Understanding how to promote an adaptive service experience with frontline employees. Journal of Service Research, 17(4), 446–459.
   Web of Science ®Google Scholar
• Williams, L. J., Cote, J. A., & Buckley, M. R. (1989). Lack of method variance in self-reported affect and perceptions at work: Reality or artifact? Journal of Applied Psychology, 74(3), 462. https://doi.org/10.1037/0021-9010.74.3.462
   Web of Science ®Google Scholar
• Woodman, R. W., Sawyer, J. E., & Griffin, R. W. (1993). Toward a theory of organizational creativity. Academy of Management Review, 18(2), 293–321.
   Web of Science ®Google Scholar
• Wörtler, B., Van Yperen, N. W., Mascareño, J. M., & Barelds, D. P. (2020). The link between employees’ sense of vitality and proactivity: Investigating the moderating role of personal fear of invalidity. Frontiers in Psychology, 11, 2169.
   PubMed Web of Science ®Google Scholar
• Xu, X., Wang, Y., & Zhang, M. (2014). The impact of psychological ownership on customer loyalty in mobile app services: An empirical study. Journal of Electronic Commerce Research, 15(3), 239–252.
   Google Scholar
• Yang, Y., Li, Z., Su, Y., & Zhang, X. (2020). The role of thriving at work and overall fairness in the future work self–employee creativity relationship. International Journal of Manpower, 41(3), 289–302.
   Web of Science ®Google Scholar
• Yang, J., Yu, T., Song, J., Cai, W., & Teng, R. (2023). A job demands-resources perspective on servant leadership and employee creativity. The Service Industries Journal, 1–23. https://doi.org/10.1080/02642069.2023.2238612
   Web of Science ®Google Scholar
• Yelamanchili, R. K. (2019). Impact of supportive leadership on perceived sales team cohesion: Mediation of critical thinking and moderation of empowerment. International Journal of Business Excellence, 18(4), 508–526.
   Google Scholar
• Yin, W. (2023). A review of research on the impact of high-performance work system on employee job performance. Highlights in Business, Economics and Management, 8, 464–472.
   Google Scholar
• Yoo, C. W., Sanders, G. L., & Cerveny, R. P. (2018). Exploring the influence of flow and psychological ownership on security education, training and awareness effectiveness and security compliance. Decision Support Systems, 108, 107–118. https://doi.org/10.1016/j.dss.2018.02.009
   Web of Science ®Google Scholar
• Yu, P. L. (2017). Innovative culture and professional skills. International Journal of Manpower, 38(2), 198–214. https://doi.org/10.1108/IJM-10-2014-0214
   Web of Science ®Google Scholar
• Yu, Z., Zeng, H., & Hao, L. (2023). The easier you get it, the less you cherish it? Research on the influence of coupon issuing methods on consumers from the perspective of psychological ownership. The Service Industries Journal, 43(13-14), 962–988. https://doi.org/10.1080/02642069.2021.1921153
   Web of Science ®Google Scholar
• Zaki, J., Neumann, E., & Baltiansky, D. (2021). Market cognition: How exchange norms alter social experience. Current Directions in Psychological Science, 30(3), 236–241. https://doi.org/10.1177/0963721421995492
   Web of Science ®Google Scholar
• Zhang, X., & Bartol, K. M. (2010). Linking empowering leadership and employee creativity: The influence of psychological empowerment, intrinsic motivation, and creative process engagement. Academy of Management Journal, 53(1), 107–128. https://doi.org/10.5465/amj.2010.48037118
   Web of Science ®Google Scholar
• Zhang, Y., Liu, G., Zhang, L., Xu, S., & Cheung, M. W. L. (2021). Psychological ownership: A meta-analysis and comparison of multiple forms of attachment in the workplace. Journal of Management, 47(3), 745–770. https://doi.org/10.1177/0149206320917195
   Web of Science ®Google Scholar
• Zhang, H., Lu, L., Li, X., & Zhou, J. (2019). The mediating role of psychological ownership in the relationship between service quality and customer loyalty in the airline industry. Journal of Air Transport Management, 77, 43–51.
   Google Scholar
• Zhou, J., & George, J. M. (2003). Awakening employee creativity: The role of leader emotional intelligence. The Leadership Quarterly, 14(4-5), 545–568. https://doi.org/10.1016/S1048-9843(03)00051-1
   Web of Science ®Google Scholar
• Zhou, J., & Shalley, C. E. (2003). Research on employee creativity: A critical review and directions for future research. Research in Personnel and Human Resources Management, 22, 165–217.
   Google Scholar