Cognitive age and grocery-store patronage by elderly shoppers

References

• Bagozzi , R. P. and Yi , Y. 1988 . On the evaluation of structural equation models . Journal of the Academy of Marketing Science , 16 : 74 – 94 . doi: 10.1177/009207038801600107
   Google Scholar
• Bagozzi , R. P. , Yi , Y. and Singh , S. 1991 . On the use of structural equation models in experimental designs: Two extensions . International Journal of Research in Marketing , 8 : 125 – 140 . doi: 10.1016/0167-8116(91)90020-8
   Google Scholar
• Barak , B. and Gould , S. 1985 . Alternative age measures: A research agenda . Advances in Consumer Research , 12 : 53 – 58 .
   Google Scholar
• Barak , B. and Schiffman , L. G. 1981 . Cognitive age: A nonchronological age variable . Advances in Consumer Research , 8 : 602 – 606 .
   Google Scholar
• Brown , T. A. 2006 . Confirmatory factor analysis for applied research , New York , NY : Guildford Press .
   Google Scholar
• Burt , S. and Gabbott , M. 1995 . The elderly consumer and non-food purchase behavior . European Journal of Marketing , 29 : 43 – 43 . doi: 10.1108/03090569510080941
   Google Scholar
• Busemeyer , J. R. and Jones , L. E. 1983 . Analysis of multiplicative combination rules when the causal variables are measured with error . Psychological Bulletin , 93 : 549 – 562 . doi: 10.1037/0033-2909.93.3.549
   Web of Science ®Google Scholar
• Chin , W. W. 1998 . “ The partial least squares approach to structural equation modelling ” . In Modern methods for business research , Edited by: Marcoulides , G. A. 295 – 336 . Hillsdale , NJ : Lawrence Erlbaum .
   Google Scholar
• Clark , S. D. , Long , M. M. and Schiffman , L. G. 1999 . The mind–body connection: The relationship among physical activity level, life satisfaction, and cognitive age among mature females . Journal of Social Behavior and Personality , 14 : 221 – 240 .
   Google Scholar
• Cohen , J. 1988 . Statistical power analysis for the behavioral sciences , Hillsdale , NJ : Lawrence Erlbaum .
   Google Scholar
• Cole , C. , Laurent , G. , Drolet , A. , Ebert , J. , Gutchess , A. , Lambert-Pandraud , R. , Mullet , E. , Norton , M. and Peters , E. 2008 . Decision making and brand choice by older consumers . Marketing Letters , 19 : 355 – 365 . doi: 10.1007/s11002-008-9058-x
   Web of Science ®Google Scholar
• Crain , M. R. and Bracken , B. A. 1994 . Age, race, and gender differences in child and adolescent self-concept: Evidence from a behavioral acquisition, context-dependent model . School Psychology Review , 23 : 496 – 511 .
   Web of Science ®Google Scholar
• Donovan , R. J. and Rossiter , J. R. 1982 . Store atmosphere: An environmental psychology approach . Journal of Retailing , 58 : 34 – 57 .
   Web of Science ®Google Scholar
• Donovan , R. J. , Rossiter , J. R. , Marcoolyn , G. and Nesdale , A. 1994 . Store atmosphere and purchasing behavior . Journal of Retailing , 70 : 283 – 294 . doi: 10.1016/0022-4359(94)90037-X
   Web of Science ®Google Scholar
• Emmelhainz , L. W. , Emmelhainz , M. A. and Stock , J. R. 1991 . Logistics implications of retail stockouts . Journal of Business Logistics , 12 : 129 – 142 .
   Google Scholar
• Finn , A. and Louviere , J. J. 1996 . Shopping center image, consideration, and choice: Anchor store contribution . Journal of Business Research , 35 : 241 – 251 . doi: 10.1016/0148-2963(95)00129-8
   Web of Science ®Google Scholar
• Fornell , C. 1992 . A national customer satisfaction barometer: The Swedish experience . Journal of Marketing , 56 : 6 – 21 . http://www.jstor.org/stable/1252129
   Web of Science ®Google Scholar
• Fornell , C. and Larcker , D. F. 1981 . Evaluating structural equation models with unobservable variables and measurement error . Journal of Marketing Research , 18 : 39 – 40 . http://www.jstor.org/stable/3151312
   Web of Science ®Google Scholar
• Gómez , M. I. , McLaughlin , E. W. and Wittink , D. R. 2004 . Customer satisfaction and retail sales performance: An empirical investigation . Journal of Retailing , 80 : 265 – 278 . doi: 10.1016/j.jretai.2004.10.003
   Web of Science ®Google Scholar
• Goodwin , D. R. and McElwee , R. E. 1999 . Grocery shopping and an ageing population: Research note . International Review of Retail, Distribution & Consumer Research , 9 : 403 – 409 . doi: 10.1080/095939699342499
   Google Scholar
• Granzin , K. L. and Bahn , K. D. 1989 . Consumer logistics: Conceptualization, pertinent issues and a proposed program for research . Journal of the Academy of Marketing Science , 17 : 91 – 101 . doi: 10.1177/009207038901700111
   Google Scholar
• Gwinner , K. P. and Stephens , N. 2001 . Testing the implied mediational role of cognitive age . Psychology and Marketing , 18 : 1031 – 1048 . doi: 10.1002/mar.1042
   Web of Science ®Google Scholar
• Hair , J.F. Jr. , Ringle , C. M. and Sarstedt , M. 2011 . PLS-SEM: Indeed a silver bullet . Journal of Marketing Theory and Practice , 19 : 139 – 151 . doi: 10.2753/MTP1069-6679190202
   Google Scholar
• Hair , J.F. Jr. , Sarstedt , M. , Ringle , C. M. and Mena , J. A. 2012 . An assessment of the use of partial least squares structural equation modeling in marketing research . Journal of the Academy of Marketing Science , 40 : 414 – 433 . doi: 10.1007/s11747-011-0261-6
   Web of Science ®Google Scholar
• Hare , C. 2003 . The food-shopping experience: A satisfaction survey of older Scottish consumers . International Journal of Retail and Distribution Management , 31 : 244 – 255 . doi: 10.1108/09590550310472415
   Google Scholar
• Hare , C. , Kirk , D. and Lang , T. 2001 . The food shopping experience of older consumers in Scotland: Critical incidents . International Journal of Retail and Distribution Management , 29 : 25–40 doi: 10.1108/09590550110366343
   Google Scholar
• Henseler , J. and Chin , W. W. 2010 . A comparison of approaches for the analysis of interaction effects between latent variables using partial least squares path modeling . Structural Equation Modeling: A Multidisciplinary Journal , 17 : 82 – 109 . doi: 10.1080/10705510903439003
   Web of Science ®Google Scholar
• Huff , D. L. 1964 . Defining and estimating a trading area . Journal of Marketing , 28 : 34 – 38 . http://www.jstor.org/stable/1249154
   Web of Science ®Google Scholar
• Hulland , J. 1999 . Use of partial least squares (PLS) in strategic management research: A review of four recent studies . Strategic Management Journal , 20 : 195 – 204 . doi: 10.1002/(SICI)1097-0266(199902)20:2<195::AID-SMJ13>3.0.CO;2-7
   Web of Science ®Google Scholar
• Johnson , R. L. 1993 . Age and social activity as correlates of television orientation: A replication and extension . Advances in Consumer Research , 20 : 257 – 261 .
   Google Scholar
• Johnson-Hillery , J. and Kang , J. 1997 . The difference between elderly consumers' satisfaction levels and retail sales personnel's . International Journal of Retail and Distribution Management , 25 : 126 – 137 . doi: 10.1108/09590559710166304
   Google Scholar
• Kaapke , A. , Preissner , M. , Knob , A. , Bruegmann , P. , Schmidt , T. , Pieper , T. and Kinzler , J. 2005 . Perfect ager 2010 – Senioren Am POS [Perfect ager 2010 – Senior citizens at the point of sales] , Koeln : Institut fuer Handelsforschung .
   Google Scholar
• Kaufman , G. and Elder , G. H., Jr . 2002 . Revisiting age identity: A research note . Journal of Aging Studies , 16 : 169 – 176 . doi: 10.1016/S0890-4065(02)00042-7
   Web of Science ®Google Scholar
• Keillor , B. D. , Parker , R. S. and Erffmeyer , R. C. 1996 . The evaluative criteria of the elderly in a retail experience: Product-related vs. store-related factors . Journal of Marketing Management , 6 : 61 – 71 .
   Google Scholar
• Kenny , D. A. and Judd , C. M. 1984 . Estimating the nonlinear and interactive effects of latent variables . Psychological Bulletin , 96 : 201 – 210 . doi: 10.1037/0033-2909.96.1.201
   Web of Science ®Google Scholar
• Lumpkin , J. R. , Greenberg , B. A. and Goldstucker , J. L. 1985 . Marketplace needs of the elderly: Determinant attributes and store choice . Journal of Retailing , 61 : 75 – 105 .
   Web of Science ®Google Scholar
• Mägi , A. W. 2003 . Share of wallet in retailing: The effects of customer satisfaction, loyalty cards and shopper characteristics . Journal of Retailing , 79 : 97 – 106 . doi: 10.1016/S0022-4359(03)00008-3
   Web of Science ®Google Scholar
• Mason , J. B. and Bearden , W. O. 1979 . Satisfaction/dissatisfaction with food shopping among elderly consumers . Journal of Consumer Affairs , 13 : 359 – 369 . doi: 0571-1979-013-02-000014
   Web of Science ®Google Scholar
• Mathur , A. and Moschis , G. P. 2005 . Antecedents of cognitive age: A replication and extension . Psychology and Marketing , 22 : 969 – 994 . doi: 10.1002/mar.20094
   Web of Science ®Google Scholar
• Mazursky , D. and Jacoby , J. 1986 . Exploring the development of store images . Journal of Retailing , 62 : 145 – 165 .
   Web of Science ®Google Scholar
• Mehrabian , A. and Russel , J. A. 1974 . An approach to environmental psychology , Cambridge , MA : MIT Press .
   Google Scholar
• Meneely , L. , Burns , A. and Strugnell , C. 2008 . Food retailers’ perceptions of older consumers in Northern Ireland . International Journal of Consumer Studies , 32 : 341 – 348 . doi: 10.1111/j.1470-6431.2007.00644.x
   Web of Science ®Google Scholar
• Meneely , L. , Strugnell , C. and Burns , A. 2009a . Elderly consumers and their food store experiences . Journal of Retailing and Consumer Services , 16 : 458 – 465 . doi: 10.1016/j.jretconser.2009.06.006
   Google Scholar
• Moschis , G. P. 1994 . Consumer behavior in later life: Multidisciplinary contributions and implications for research . Journal of the Academy of Marketing Science , 22 : 195 – 204 . doi: 10.1177/0092070394223001
   Google Scholar
• Moschis , G. P. 2003 . Marketing to older adults: An updated overview of present knowledge and practice . Journal of Consumer Marketing , 20 : 516 – 525 . doi: 10.1108/07363760310499093
   Google Scholar
• Moschis , G. P. 2012 . Consumer behavior in later life: Current knowledge, issues, and new directions for research . Psychology and Marketing , 29 : 57 – 75 . doi: 10.1002/mar.20504
   Web of Science ®Google Scholar
• Moschis , G. P. , Curasi , C. and Bellenger , D. 2004 . Patronage motives of mature consumers in the selection of food and grocery stores . Journal of Consumer Marketing , 21 : 123 – 133 . doi: 10.1108/07363760410525687
   Google Scholar
• Moschis , G. P. and Mathur , A. 1993 . How they're acting their age . Marketing Management , 2 : 40 – 50 .
   Google Scholar
• Moschis , G. P. and Mathur , A. 2006 . Older consumer responses to marketing stimuli: The power of subjective age . Journal of Advertising Research , 46 : 339 – 346 .
   Web of Science ®Google Scholar
• Nunnally , J. C. 1978 . Psychometric theory , New York , NY : McGraw-Hill .
   Google Scholar
• Oliver , R. L. 1980 . A cognitive model of the antecedents and consequences of satisfaction decisions . Journal of Marketing Research , 17 : 460 – 469 . http://www.jstor.org/stable/3150499
   Web of Science ®Google Scholar
• Pan , Y. and Zinkhan , G. M. 2006 . Determinants of retail patronage: A meta-analytical perspective . Journal of Retailing , 82 : 229 – 243 . doi: 10.1016/j.jretai.2005.11.008
   Web of Science ®Google Scholar
• Pettigrew , S. , Mizerski , K. and Donovan , R. 2005 . The three ‘big issues’ for older supermarket shoppers . Journal of Consumer Marketing , 22 : 306 – 312 . doi: 10.1108/07363760510623894
   Google Scholar
• Podsakoff , P. M. , MacKenzie , S. B. , Jeong-Yeon , L. and Podsakoff , N. P. 2003 . Common method biases in behavioral research: A critical review of the literature and recommended remedies . Journal of Applied Psychology , 88 : 879 – 903 . doi: 10.1037/0021-9010.88.5.879
   PubMed Web of Science ®Google Scholar
• Radford-Lewis , A. A. 2003 . Determinant attributes used by the elderly for making grocery store choices , Knoxville : University of Tennessee .
   Google Scholar
• Radford-Lewis , A. A. and Nimbs , C. A. 2005 . Elderly consumers and grocery store patronage: A determinant attribute model . The Consortium Journal of Hospitality and Tourism , 9 : 33 – 39 .
   Google Scholar
• Ratner , R. K. , Kahn , B. E. and Kahneman , D. 1999 . Choosing less-preferred experiences for the sake of variety . Journal of Consumer Research , 26 : 1 – 15 . doi: 10.1086/209547
   Web of Science ®Google Scholar
• Reilly , W. J. 1931 . The law of retail gravitation , New York , NY : Author .
   Google Scholar
• Ringle , C. M. , Wende , S. and Will , A. 2005 . SmartPLS 2.0 (beta , Hamburg : University of Hamburg . http://www.Smartpls.De
   Google Scholar
• Rosenberg , M. 1979 . Conceiving the self , New York , NY : Basic Books .
   Google Scholar
• Sherman , E. , Schiffman , L. G. and Mathur , A. 2001 . The influence of gender on the new-age elderly's consumption orientation . Psychology and Marketing , 18 : 1073 – 1089 . doi: 10.1002/mar.1044
   Web of Science ®Google Scholar
• Simcock , P. , Sudbury , L. and Wright , G. 2006 . Age, perceived risk and satisfaction in consumer decision making: A review and extension . Journal of Marketing Management , 22 : 355 – 377 . doi: 10.1362/026725706776861163
   Google Scholar
• Sirgy , M. J. 1982 . Self-concept in consumer behavior: A critical review . Journal of Consumer Research , 9 : 287 – 300 . http://www.jstor.org/stable/2488624
   Web of Science ®Google Scholar
• Sirohi , N. , McLaughlin , E. W. and Wittink , D. R. 1998 . A model of consumer perceptions and store loyalty intentions for a supermarket retailer . Journal of Retailing , 74 : 223 – 245 . doi: 10.1016/S0022-4359(99)80094-3
   Web of Science ®Google Scholar
• Smith , R. B. and Moschis , G. P. 1984 . Consumer socialization of the elderly: An exploratory study . Advances in Consumer Research , 11 : 548 – 552 .
   Google Scholar
• Solgaard , H. S. and Hansen , T. 2003 . A hierarchical Bayes model of choice between supermarket formats . Journal of Retailing and Consumer Services , 10 : 169 – 180 . doi: 10.1016/S0969-6989(03)00008-0
   Google Scholar
• Staib , D. 2005 . Best-age-shoppers. Wie Reife Konsumenten Die Angebote Der Multichannelwelt Nutzen , Zurich : Gottlieb Duttweiler Institut .
   Google Scholar
• Stephens , N. 1991 . Cognitive age: A useful concept for advertising? . Journal of Advertising , 20 : 37 – 48 .
   Web of Science ®Google Scholar
• Sudbury , L. and Simcock , P. 2009 . Understanding older consumers through cognitive age and the list of values: A UK-based perspective . Psychology and Marketing , 26 : 22 – 38 . doi: 10.1002/mar.20260
   Web of Science ®Google Scholar
• Szmigin , I. and Carrigan , M. 2000 . The older consumer as innovator. Does cognitive age hold the key? . Journal of Marketing Management , 16 : 505 – 527 . doi: 10.1362/026725700785046038
   Google Scholar
• Szmigin , I. and Carrigan , M. 2001 . Time, consumption, and the older consumer: An interpretive study of the cognitively young . Psychology and Marketing , 18 : 1091 – 1116 . doi: 10.1002/mar.1045
   Web of Science ®Google Scholar
• Szymanski , D. M. and Henard , D. H. 2001 . Customer satisfaction: A meta-analysis of the empirical evidence . Journal of the Academy of Marketing Science , 29 : 16 – 35 . doi: 10.1177/0092070301291002
   Web of Science ®Google Scholar
• Tantiwong , D. and Wilton , P. C. 1985 . Understanding food store preferences among elderly using hybrid conjoint measurement models . Journal of Retailing , 61 : 35 – 64 .
   Web of Science ®Google Scholar
• Teller , C. and Gittenberger , E. 2011 . Patronage behaviour of elderly supermarket shoppers – Antecedents and unobserved heterogeneity . International Review of Retail, Distribution and Consumer Research , 21 : 483 – 499 . doi: 10.1080/09593969.2011.619701
   Google Scholar
• Teller , C. , Kotzab , H. and Grant , D. B. 2012 . The relevance of shopper logistics for consumers of store-based retail formats . Journal of Retailing and Consumer Services , 19 : 59 – 66 . doi: 10.1016/j.jretconser.2011.09.001
   Google Scholar
• Tenenhaus , M. , Vinzi , V. E. , Chatelin , Y. M. and Lauro , C. 2005 . PLS path modeling . Computational Statistics and Data Analysis , 48 : 159 – 205 . doi: 10.1016/j.csda.2004.03.005
   Web of Science ®Google Scholar
• Titus , P. A. and Everett , P. B. 1995 . The consumer retail search process: A conceptual model and research agenda . Journal of the Academy of Marketing Science , 23 : 106 – 119 . doi: 10.1177/0092070395232003
   Google Scholar
• Westbrook , R. A. and Black , W. C. 1985 . A motivation-based shopper typology . Journal of Retailing , 61 : 78 – 103 .
   Web of Science ®Google Scholar
• Whelan , A. , Wrigley , N. , Warm , D. and Cannings , E. 2002 . Life in a ‘food desert’ . Urban Studies , 39 : 2083 – 2100 . doi: 10.1080/0042098022000011371
   Web of Science ®Google Scholar
• Yoon , C. , Laurent , G. , Fung , H. , Gonzalez , R. , Gutchess , A. , Hedden , T. , … and Skurnik , I. 2005 . Cognition, persuasion and decision making in older consumers . Marketing Letters , 16 : 429 – 441 . doi: 10.1007/s11002-005-5903-3
   Web of Science ®Google Scholar
• Zeithaml , V. A. and Gilly , M. C. 1987 . Characteristics affecting the acceptance of retailing technologies: A comparison of elderly and nonelderly consumers . Journal of Retailing , 63 : 49 – 68 .
   Web of Science ®Google Scholar