Publication Cover
Work & Stress
An International Journal of Work, Health & Organisations
Volume 20, 2006 - Issue 1
1,188
Views
52
CrossRef citations to date
0
Altmetric
Original Articles

Beyond demand and control: The contribution of organizational risk factors in assessing the psychological well-being of health care employees

&
Pages 21-36 | Published online: 23 Feb 2007

References

  • Allen , P. , Pahl , J. and Quine , L. 1990 . Care staff in transition , London : HMSO .
  • Arrindel , W. A ., & Ettema , J. H. M . (1986) . Symptom Checklist-90, SCL-90, een multi-dimensionele psychopathologie-indicator, handleiding [Symptom Checklist-90, SCL-90 a multidimensional psychopathology indicator, manual] . Lisse : Swets Test Services .
  • Bersani , H. A. and Heifetz , L. J. 1985 . Perceived stress and satisfaction of direct-care staff members in community residences for mentally retarded adults . American Journal of Mental Deficiency , 90 : 289 – 295 .
  • Cattell , R. B. 1966 . The scree test for the number of factors . Multivariate Behavioural Research , 1 : 245 – 276 .
  • Cox , T. and Cox , S. 1993 . Psychosocial and organizational hazards at work. European Occupational Health Series, No. 5 , Copenhagen : WHO Regional Office (Europa) .
  • Derogatis , L. R. 1983 . SCL-90-R: Administration, scoring & procedures manual-II , 2nd ed. , Baltimore : Clinical Psychometric Research .
  • Emerson , E. and Hatton , C. 1994 . Moving out: Relocation from hospital to community , London : HMSO .
  • Finch , J. F. , Okun , M. A. , Pool , G. J. and Ruehlman , L. S. 1999 . A comparison of the influence of conflictual and supportive social interactions on psychological distress . Journal of Personality , 67 : 581 – 621 .
  • Frese , M. and Zapf , D. 1988 . “ Methodological issues in the study of work stress: Objective vs subjective measurement of work stress and the question of longitudinal studies ” . In Causes, coping & consequences of stress at work , Edited by: Cooper , C. L. and Payne , R. 375 – 411 . Chichester : John Wiley & Sons Ltd .
  • Frese , M. and Zapf , D. 1994 . “ Action as a core of work psychology; a German approach ” . In Handbook of industrial and organizational psychology , Edited by: Triandis , H. C. , Dunnette , M. D. and Hough , L. M. 271 – 340 . Palo Alto, CA : Consulting Psychologists Press .
  • Groeneweg , J . (1998) . Controlling the controllable: The management of safety (4th rev. ed.) . Leiden : DSWO Press, Leiden University .
  • Hatton , C. and Emerson , E. 1993 . organizational predictors of staff stress, satisfaction, and intended turnover in a service for people with multiple disabilities . Mental Retardation , 31 : 388 – 395 .
  • Hatton , C. and Emerson , E. 1995 . The development of a shortened “ways of coping” questionnaire for use with direct care staff in learning disability services . Mental Handicap Research , 8 : 237 – 251 .
  • Hatton , C. , Rivers , M. , Mason , H. , Mason , L. , Kiernan , C. Emerson , E. 1997 . Staff in services for people with learning disabilities , Manchester : University of Manchester .
  • Hudson , P. T. W. , Zieverink , H. J. A. , Groeneweg , J. , Akerboom , S. P. , Wagenaar , W. A. and Reason , J. T. 1995 . Fixing tripod delta , Report for Shell International Petroleum : The Hague .
  • Ingersoll-Dayton , B. , Morgan , D. and Antonucci , T. 1997 . The effects of positive and negative social exchanges on aging adults . Journal of Gerontology: Social Sciences , 52B : 190 – 199 .
  • Jaffe , D. T. 1995 . “ The healthy company: Research paradigms for personal and organizational health ” . In organizational risk factors for job stress , Edited by: Sauter , S. L. and Murphy , L. R. 13 – 40 . Washington, DC : American Psychological Association .
  • Johnson , J. V. and Hall , E. M. 1988 . Job strain, work place social support, and cardiovascular disease: A cross-sectional study of a random sample of the Swedish working population . American Journal of Public Health , 78 : 1336 – 1342 .
  • Johnson , J. V. , Hall , E. M. and Theorell , T. 1989 . Combined effects of job strain and social isolation on cardiovascular disease morbidity and mortality in a random sample of the Swedish male working population . Scandinavian Journal of Work, Environment and Health , 15 : 271 – 279 .
  • Karasek , R. A. 1979 . Job demands, job decision latitude, and mental strain: Implications for job redesign . Administrative Science Quarterly , 24 : 285 – 308 .
  • Karasek , R. A. 1985 . Job content instrument: Questionnaire and user's guide , Los Angeles, CA : University of South California .
  • Karasek , R. A. and Theorell , T. 1990 . Healthy work. Stress, productivity, and the reconstruction of working life , New York : Basic Books .
  • Koys , D. J. , Decotiis , T. A. and Thomas , A. 1991 . Inductive measures of psychological climate . Human Relations , 44 : 265 – 285 .
  • Kristensen , T. S. 1995 . The demand–control–support model: Methodological challenges for future research . Stress Medicine , 11 : 17 – 26 .
  • Lim , S. and Murphy , L. 1999 . The relationship of organizational factors to employee health and overall effectiveness . American Journal of Industrial Medicine , 36 ( Suppl. 1 ) : 64 – 65 .
  • Lindström , K. 1994 . Psychological criteria for good work organization . Scandinavian Journal of Work and Environmental Health , 20 : 123 – 133 .
  • Lindström , K. , Schrey , K. , Ahonen , X. and Kaleva , S. 2000 . “ The effects of promoting organizational health on worker well-being and organizational effectiveness in small and medium-sized enterprises ” . In Healthy and productive work , Edited by: Murphy , L. and Cooper , C. 93 – 104 . London : Taylor & Francis .
  • Maes , S ., Van der Doef , M. , & Verhoeven , C. (1993) . Leidse Arbeids Kwaliteits Schaal (LAKS) [Leiden Quality of Work Questionnaire, LQWQ] . Leiden : Health Psychology, Leiden University .
  • Maslach , C. 1993 . “ Burnout: A multidimensional perspective ” . In Professional burnout: Recent developments in theory and research , Edited by: Schaufeli , W. B. , Maslach , C. and Marek , T. 19 – 32 . Washington, DC : Taylor & Francis .
  • Maslach , C. and Jackson , S. E. 1986 . Maslach burnout inventory manual , Palo Alto, CA : Consulting Psychologists Press .
  • Parker , S. K. , Wall , T. D. and Cordery , J. L. 2001 . Future work design research and practice: Towards an elaborated model of work design . Journal of Occupational and organizational Psychology , 74 : 413 – 440 .
  • Rayner , C. 1997 . The incidence of workplace bullying . Journal of Community and Applied Social Psychology , 7 : 199 – 208 .
  • Rayner , C. and Hoel , H. 1997 . A summary review of literature relating to workplace bullying . Journal of Community and Applied Social Psychology , 7 : 181 – 191 .
  • Reason , J. T. 1990 . Human error , Cambridge : Cambridge University Press .
  • Rose , J. 1995 . Stress and residential staff: Towards an integration of existing research . Mental Handicap Research , 8 : 220 – 236 .
  • Sauter , S. L. , Lim , S. Y. and Murphy , L. R. 1996 . organizational health: A new paradigm for occupational stress research at NIOSH . Journal of Occupational Health , 4 : 248 – 254 .
  • Schabracq , M. J. 2003 . “ Everyday well-being and stress in work and organizations ” . In The handbook of work and health psychology , Edited by: Schabracq , M. J. , Winnubst , J. A. M. and Cooper , C. L. 9 – 36 . Chichester : John Wiley & Sons Ltd .
  • Schaufeli , W. and Van Dierendonck , D. 1995 . Burnout, een begrip gemeten. De Nederlandse versie van de Maslach burnout inventory (MBI-NL) [Burnout, the measurement of a concept: The Dutch version of the Maslach burnout inventory (MBL-NL)] . Gedrag & Gezondheid: Tijdschrift voor Psychologie en Gezondheid , 2 : 153 – 172 .
  • Semmer , N. , Zapf , D. and Dunckel , H. 1995 . “ Assessing stress at work: A framework and an instrument ” . In Work and health—Scientific basis of progress in the working environment , Edited by: Svane , O. and Johansen , Ch. 105 – 113 . Luxembourg : Office for Official Publications of the European Communities .
  • Shoaf , C. , Genaidy , A. , Karwowski , W. and Huang , S. H. 2004 . Improving performance and quality of working life: A model for organizational health assessment in emerging enterprises . Human Factors and Ergonomics in Manufacturing , 14 : 81 – 95 .
  • Tummers , G. E. R. , Van Merode , G. G. and Landeweerd , J. A. 2002 . The diversity of work: Differences, similarities and relationships concerning characteristics of the organization, the work and psychological work reactions in intensive care and non-intensive care nursing . International Journal of Nursing Studies , 39 : 841 – 855 .
  • Van der Doef , M. and Maes , S. 1998 . The Job Demand–Control(–Support) model and physical health outcomes: A review of the strain and buffer hypothesis . Psychology and Health , 13 : 909 – 936 .
  • Van der Doef , M. and Maes , S. 1999a . The Job Demand–Control(–Support) model and psychological well-being: A review of 20 years of empirical research . Work & Stress , 13 : 87 – 114 .
  • Van der Doef , M. and Maes , S. 1999b . The Leiden Quality of Work Questionnaire: It's construction, factor structure and psychometric qualities . Psychological Reports , 85 : 954 – 962 .
  • Van der Doef , M. , Maes , S. and Diekstra , R. 2000 . An examination of the Job Demand–Control–Support model with various occupational strain indicators. Anxiety . Stress & Coping , 13 : 165 – 185 .
  • Van Veldhoven , M. , Taris , T. W. , De Jonge , J. and Broersen , S. 2005 . The relationship between work characteristics and employee health and well-being: How much complexity do we really need? . International Journal of Stress Management , 12 : 3 – 28 .
  • Wagenaar , W. A. , Groeneweg , J. , Hudson , P. T. W. and Reason , J. T. 1994 . Promoting safety in the oil industry . Ergonomics , 37 : 1999 – 2013 .
  • Wagenaar , W. A. , Hudson , P. T. W. and Reason , J. T. 1990 . Cognitive failures and accidents . Applied Cognitive Psychology , 4 : 273 – 294 .
  • Wagenaar , W. A. and Van der Schrier , J. 1997 . Accident analysis: The goal, and how to get there . Safety Science , 26 : 25 – 33 .
  • Zacharatos , A. and Barling , J. 2004 . “ High-performance work systems and occupational safety ” . In The psychology of workplace safety , Edited by: Barling , J. and Frone , M. R. 203 – 222 . Washington, DC : American Psychological Association .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.