Publication Cover
Work & Stress
An International Journal of Work, Health & Organisations
Volume 28, 2014 - Issue 1: Longitudinal Research in Occupational Health Psychology
3,410
Views
53
CrossRef citations to date
0
Altmetric
Original Articles

A participative intervention to improve employee well-being in knowledge work jobs: A mixed-methods evaluation study

&
Pages 67-86 | Received 28 Aug 2012, Accepted 20 May 2013, Published online: 24 Jan 2014

References

  • Adler, P. S., & Borys, B. (1996). Two types of bureaucracy: Enabling and coercive. Administrative Science Quarterly, 41(1), 61–89. doi:10.2307/2393986
  • Alvesson, M. (1993). Organizations as rhetoric: Knowledge-intensive firms and the struggle with ambiguity. Journal of Management Studies, 30, 997–1015. doi:10.1111/j.1467-6486.1993.tb00476.x
  • Bambra, C., Egan, M., Thomas, S., Petticrew, M., & Whitehead, M. (2007). The psychosocial and health effects of workplace reorganisation. 2. A systematic review of task restructuring interventions. Journal of Epidemiology and Community Health, 61, 1028–1037. doi:10.1136/jech.2006.054999
  • Baumeister, R. F., Vohs, K. D., & Tice, D. M. (2007). The strength model of self-control. Current Directions in Psychological Science, 16, 351–355. doi:10.1111/j.1467-8721.2007.00534.x
  • Bond, F. W., & Bunce, B. (2001). Job control mediates change in a work reorganization intervention for stress reduction. Journal of Occupational Health Psychology, 6, 290–302. doi:10.1037/1076-8998.6.4.290
  • Brinkley, I., Fauth, R., Mahdon, M., & Theodoropoulou, S. (2010). Is Knowledge Work Better For Us? Knowledge workers, good work and wellbeing. London: The Work Foundation.
  • Cordery, J. L. (1999). Job design and the organisational context. In M. Griffin & J. Langham-Fox (Eds.), Human performance and the workplace (pp. 5–15). Melbourne: Australian Psychological Society.
  • Cox, T., Karanika, M., Griffiths, A., & Houdmont, J. (2007). Evaluating organizational-level work stress interventions: Beyond traditional methods. Work & Stress, 21, 348–362. doi:10.1080/02678370701760757
  • Crabtree, B. F., & Miller, W. L. (1999). Doing qualitative research. Thousand Oaks, CA: Sage.
  • Davenport, T. H. (2005). Thinking for a living. How to get better performance and results from knowledge workers. Boston, MA: Harvard Business School Press.
  • Davenport, T. H., Jarvenpaa, S. L., & Beers, M. C. (1996). Improving knowledge work processes. Sloan Management Review, 37, 53–65.
  • DeFillippi, R., Arthur, M., & Limdsay, V. (2005). Knowledge at work: Creative collaboration in the global economy. Boston: Blackwell.
  • de Lange, A. H., Taris, T. W., Kompier, M. A. J., Houtman, I. L. D., & Bongers, P. M. (2003). The very best of the millennium: Longitudinal research and the Demand-Control(-Support) model. Journal of Occupational Health Psychology, 8, 282–305. doi:10.1037/1076-8998.8.4.282
  • Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86, 499–512. doi:10.1037/0021-9010.86.3.499
  • Drucker, P. F. (1993). Post-capitalist society. Oxford: Butterworth- Heinemann.
  • Egan, M., Bambra, C., Petticrew, M., & Whitehead, M. (2009). Reviewing evidence on complex social interventions: Appraising implementation in systematic reviews of the health effects of organizational-level workplace interventions. Journal of Epidemiology and Community Heaith, 63, 4–11. doi:10.1136/jech.2007.071233
  • Egan, M., Bambra, C., Thomas, S., Petticrew, M., Whitehead, M., & Thomson, H. (2007). The psychosocial and health effects of workplace reorganisation. 1. A systematic review of organisational-level interventions that aim to increase employee control. Journal of Epidemiology and Community Health, 61, 945–954. doi:10.1136/jech.2006.054965
  • Gardner, D. G., & Cummings, L. L. (1988). Activation theory and job design - Review and reconceptualization. Research in Organizational Behavior, 10, 81–122.
  • Gibbs, G. (2009). Analyzing qualitative data. London: Sage.
  • Gouldner, A. W. (1954). Patterns of industrial bureaucracy. New York, NY: Free Press.
  • Grant, A. M., & Parker, S. K. (2009). Redesigning work design theories: The rise of relational and proactive perspectives. Academy of Management Annals, 3, 317–375. doi:10.1080/19416520903047327
  • Grönlund, A. (2007). Employee control in the era of flexibility: A stress buffer or a stress amplifier? European Societies, 9, 409–428. doi:10.1080/14616690701314283
  • Guest, G., MacQueen, K. M., & Namey, E. E. (2012). Applied Thematic Analysis. London: Sage.
  • Holman, D. J., Axtell, C. M., Sprigg, C. A., Totterdell, P., & Wall, T. D. (2010). The mediating role of job characteristics in job redesign interventions: A serendipitous quasi-experiment. Journal of Organizational Behavior, 31, 84–105. doi:10.1002/job.631
  • Humphrey, S. E., Nahrgang, J. D., & Morgeson, F. P. (2007). Integrating motivational, social, and contextual work design features: A meta-analytic summary and theoretical extension of the work design literature. Journal of Applied Psychology, 92, 1332–1356. doi:10.1037/0021-9010.92.5.1332
  • Juillerat, T. L. (2010). Friends, not foes?: Work design and formalization in the modern work context. Journal of Organizational Behavior, 31, 216–239. doi:10.1002/job.654
  • Karasek, R. A., & Theorell, T. (1990). Healthy work - Stress, productivity, and the reconstruction of working life. New York, NY: Basic Books.
  • Kinman, G., & Jones, F. (2008). Effort-reward imbalance, over-commitment and work-life conflict: Testing an expanded model. Journal of Managerial Psychology, 23, 236–251. doi:10.1108/02683940810861365
  • Kompier, M. A. J., Cooper, C. L., & Geurts, S. A. E. (2000). A multiple case study approach to work stress prevention in Europe. European Journal of Work and Organizational Psychology, 9, 371–400. doi:10.1080/135943200417975
  • Kompier, M. A. J., Geurts, S. A. E., Grundemann, R. W. M., Vink, P., & Smulders, P. G. W. (1998). Cases in stress prevention: The success of a participative and stepwise approach. Stress Medicine, 14, 155–168. doi:10.1002/(SICI)1099-1700(199807)14:3<155::AID-SMI773>3.0.CO;2-C
  • Kristensen, T. S., Hannerz, H., Hogh, A., & Borg, V. (2005). The Copenhagen Psychosocial Questionnaire - a tool for the assessment and improvement of the psychosocial work environment. Scandinavian Journal of Work Environment & Health, 31, 438–449. doi:10.5271/sjweh.948
  • Landsbergis, P. A., & Vivona-Vaughan, E. (1995). Evaluation of an occupational stress intervention in a public agency. Journal of Organizational Behavior, 16(1), 29–48. doi:10.1002/job.4030160106
  • McClenahan, C. A., Giles, M. L., & Mallett, J. (2007). The importance of context specificity in work stress research: A test of the Demand-Control-Support model in academics. Work & Stress, 21, 85–95. doi:10.1080/02678370701264552
  • McGrath, J. E. (1976). Stress and behavior in organizations. In Handbook of industrial and organizational psychology (pp. 1351–1395). Chicago, IL: Rand-McNally.
  • Nastasi, B. K., Hitchcock, J., Sarkar, S., Burkholder, G., Varjas, K., & Jayasena, A. (2007). Mixed methods in intervention research. Journal of Mixed Methods Research, 1, 164–182. doi:10.1177/1558689806298181
  • Nielsen, K., & Abildgaard, J. S. (2013). Organizational interventions: A research-based framework for the evaluation of both process and effects. Work & Stress, 27, 278–297. doi:10.1080/02678373.2013.812358
  • Nielsen, K., Randall, R., & Albertsen, K. (2007). Participants' appraisals of process issues and the effects of stress management interventions. Journal of Organizational Behavior, 28, 793–810. doi:10.1002/job.450
  • Nielsen, K., Randall, R., Holten, A.-L., & Rial González, E. (2010). Conducting organizational-level occupational health interventions: What works? Work & Stress, 24, 234–259. doi:10.1080/02678373.2010.515393
  • Nielsen, K., Taris, T. W., & Cox, T. (2010). The future of organizational interventions: Addressing the challenges of today's organizations. Work & Stress, 24, 219–233. doi:10.1080/02678373.2010.519176
  • NVivo (8.0) [computer software]. Retrieved from http://www.qsrinternational.com/
  • Nytrø, K., Saksvik, P. Ø., Mikkelsen, A., Bohle, P., & Quinlan, M. (2000). An appraisal of key factors in the implementation of occupational stress interventions. Work & Stress, 14, 213–225. doi:10.1080/02678370010024749
  • Organ, D. W., & Greene, C. N. (1981). The effects of formalization on professional involvement: A compensatory process approach. Administrative Science Quarterly, 26, 237–252. doi:10.2307/2392471
  • Pejtersen, J. H., Bjørner, J. B., & Hasle, P. (2010). Determining minimally important score differences in scales of the Copenhagen Psychosocial Questionnaire. Scandinavian Journal of Public Health, 38(3 Suppl), 33–41. doi:10.1177/1403494809347024
  • Podsakoff, P. M., Williams, L. J., & Todor, W. D. (1986). Effects of organizational formalization on alienation among professionals and nonprofessionals. The Academy of Management Journal, 29, 820–831. doi:10.2307/255948
  • Quené, H., & van den Bergh, H. (2004). On multi-level modeling of data from repeated measures designs: a tutorial. Speech Communication, 43(1–2), 103–121. doi:10.1016/j.specom.2004.02.004
  • Randall, R., & Nielsen, K. (2012). Does the intervention fit? An explanatory model of intervention success and failure in complex organizational environments. In C. Biron, M. Karanika-Murray, & C. L. Cooper (Eds.), Improving organizational interventions on stress and well-being: Addressing process and context (pp. 120–134). London: Psychology Press.
  • Randall, R., Nielsen, K., & Tvedt, S. D. (2009). The development of five scales to measure employees' appraisals of organizational-level stress management interventions. Work & Stress, 23(1), 1–23. doi:10.1080/02678370902815277
  • Raudenbush, S., Bryk, A., Cheong, Y. K., & Congdon, R. (1999). HLM 5: Hierarchical linear and non-linear modelling. Lincolnwood, IL: Scientific Software International.
  • Rugulies, R., Martin, M. H. T., Garde, A. H., Persson, R., & Albertsen, K. (2012). Deadlines at work and sleep quality. Cross-sectional and longitudinal findings among Danish knowledge workers. American Journal of Industrial Medicine, 55, 260–269. doi:10.1002/ajim.21022
  • Semmer, N. K. (2006). Job stress interventions and the organization of work. Scandinavian Journal of Work Environment & Health, 32, 515–527. doi:10.5271/sjweh.1056
  • Shadish, W. R., & Cook, T. D. (1999). Comment-Design rules: More steps toward a complete theory of quasi-experimentation. Statistical Science, 14, 294–300.
  • Shadish, W. R., Cook, T. D., & Campbell, D. T. (2002). Experimental and quasi-experimental designs for generalized causal inference. Boston, MA: Houghton Mifflin.
  • Stevens, F., Diederiks, J., & Philipsen, H. (1992). Physician satisfaction, professional characteristics, and behavior formalization in hospitals. Social Science and Medicine, 35, 295–303. doi:10.1016/0277-9536(92)90026-M
  • Trist, E. L. (1978). On socio-technical systems. In W. Passmore & J. Sherwood (Eds.), Sociotechnical systems: A sourcebook. (pp. 43–58). San Diego, CA: University Associates
  • Xie, J. L., & Johns, G. (1995). Job scope and stress - Can job scope be too high. Academy of Management Journal, 38, 1288–1309. doi:10.2307/256858

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.