Socio-emotional and monetary employee-organization resource exchanges: Measurement and effects on daily employee functioning

References

• Adams, J. S. (1965). Inequity in social exchange. In L. Berkowitz (Ed.), Advances in experimental psychology (pp. 267–299). New York: Academic Press.
   Google Scholar
• Alexander, S., & Ruderman, M. (1987). The role of procedural and distributive justice in organizational behavior. Social Justice Research, 1(2), 177–198. doi: 10.1007/BF01048015
   Google Scholar
• Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. I. (2014). Burnout and work engagement: The JD-R approach. Annual Review of Organizational Psychology and Organizational Behavior, 1, 389–411. doi: 10.1146/annurev-orgpsych-031413-091235
   Web of Science ®Google Scholar
• Bakker, A. B., Demerouti, E., Taris, T., Schaufeli, W. B., & Schreurs, P. J. G. (2003). A multi-group analysis of the job demands-resources model in four home care organizations. International Journal of Stress Management, 10, 16–38. doi: 10.1037/1072-5245.10.1.16
   Google Scholar
• Bakker, A. B., Schaufeli, W. B., Sixma, H., Bosveld, W., & Van Dierendonck, D. (2000). Patient demands, lack of reciprocity, and burnout: A five-year longitudinal study among general practitioners. Journal of Organizational Behavior, 21, 425–441. doi: 10.1002/(SICI)1099-1379(200006)21:4<425::AID-JOB21>3.0.CO;2-#
   Web of Science ®Google Scholar
• Bandura, A. (1986). Social foundations of thought and action. Englewood Cliffs: Prentice Hall.
   Google Scholar
• Bentler, P. M. (1990). Comparative fit indexes in structural models. Psychological Bulletin, 107(2), 238–246. doi: 10.1037/0033-2909.107.2.238
   PubMed Web of Science ®Google Scholar
• Bentler, P. M. (2005). EQS structural equations program manual. Encino, CA: Multivariate Software.
   Google Scholar
• Blau, P. (1964). Exchange and power in social life. New York: Wiley.
   Google Scholar
• Brown, T. A. (2006). Confirmatory factor analysis for applied research. New York, NY: Guilford Press.
   Google Scholar
• Bryk, A. S., & Raudenbush, S. W. (2002). Hierarchical linear models: Applications and data analysis methods. Thousand Oaks: Sage.
   Google Scholar
• Buunk, B. P., Doosje, J. B., Jans, L. G., & Hopstaken, L. E. (1993). Perceived reciprocity, social support, and stress at work: The role of exchange and communal orientation. Journal of Personality and Social Psychology, 65, 801–811. doi: 10.1037/0022-3514.65.4.801
   Web of Science ®Google Scholar
• Colquitt, J. A., Baer, M. D., Long, D. M., & Halvorsen-Ganepola, M. D. K. (2014). Scale indicators of social exchange relationships: A comparison of relative content validity. Journal of Applied Psychology, 99, 599–618. doi: 10.1037/a0036374
   PubMed Web of Science ®Google Scholar
• Coyle-Shapiro, J., & Kessler, I. (2002). Exploring reciprocity through the lens of the psychological contract: Employee and employer perspectives. European Journal of Work and Organizational Psychology, 11, 69–86. doi: 10.1080/13594320143000852
   Google Scholar
• Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31, 874–900. doi: 10.1177/0149206305279602
   Web of Science ®Google Scholar
• Cropanzano, R., Rupp, D. E., & Byrne, Z. S. (2003). The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors. Journal of Applied Psychology, 88, 160–169. doi: 10.1037/0021-9010.88.1.160
   PubMed Web of Science ®Google Scholar
• Dabos, G. E., & Rousseau, D. M. (2004). Mutuality and reciprocity in the psychological contracts of employees and employers. Journal of Applied Psychology, 89, 52–72. doi: 10.1037/0021-9010.89.1.52
   PubMed Web of Science ®Google Scholar
• De Jonge, J., Bosma, H., Peter, R., & Siegrist, J. (2000). Job strain, effort-reward imbalance, and employee well- being: A large-scale cross-sectional study. Social Science and Medicine, 50, 1317–1327. doi: 10.1016/S0277-9536(99)00388-3
   PubMed Web of Science ®Google Scholar
• Demerouti, E., Mostert, K., & Bakker, A. B. (2010). Burnout and work engagement: A thorough investigation of the independency of both constructs. Journal of Occupational Health Psychology, 15, 209–222. doi: 10.1037/a0019408
   PubMed Web of Science ®Google Scholar
• Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal of Applied Psychology, 86(1), 42–51. doi: 10.1037/0021-9010.86.1.42
   PubMed Web of Science ®Google Scholar
• Eisenberger, R., Cotterell, N., & Marvel, J. (1987). Reciprocation ideology. Journal of Personality and Social Psychology, 53, 743–750. doi: 10.1037/0022-3514.53.4.743
   Web of Science ®Google Scholar
• Foa, E. B., & Foa, U. G. (1980). Resource theory: Interpersonal behavior as exchange. In K. J. Gergen, M. S. Greenberg, & R. H. Willis (Eds.), Social exchange: Advances in theory and research (pp. 77–94). New York: Plenum Press.
   Google Scholar
• Foa, U. G., & Foa, E. B. (1975). Resource theory of social exchange. Morristown, NJ: General Learning Press.
   Google Scholar
• Gouldner, A. W. (1960). The norm of reciprocity: A preliminary statement. American Sociological Review, 25, 161–178. doi: 10.2307/2092623
   Web of Science ®Google Scholar
• Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513–524. doi: 10.1037/0003-066X.44.3.513
   PubMed Web of Science ®Google Scholar
• Hobfoll, S. E. (2002). Social and psychological resources and adaptation. Review of General Psychology, 6, 307–324. doi: 10.1037/1089-2680.6.4.307
   Web of Science ®Google Scholar
• Hobfoll, S. E., & Lieberman, J. R. (1987). Personality and social resources in immediate and continued stress resistance among women. Journal of Personality and Social Psychology, 52, 18–26. doi: 10.1037/0022-3514.52.1.18
   PubMed Web of Science ®Google Scholar
• Hom, P. W., Tsui, A. S., Wu, J. B., Lee, T. W., Zhang, A. Y., Fu, P. P., & Li, L. (2009). Explaining employment relationships with social exchange and job embeddedness. Journal of Applied Psychology, 94, 277–297. doi: 10.1037/a0013453
   PubMed Web of Science ®Google Scholar
• Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6, 1–55. doi: 10.1080/10705519909540118
   Web of Science ®Google Scholar
• Janssen, O. (2004). How fairness perceptions make innovative behavior more or less stressful. Journal of Organizational Behavior, 25, 201–215. doi: 10.1002/job.238
   Web of Science ®Google Scholar
• Kuvaas, B. (2006). Work performance, affective commitment, and work motivation: The roles of pay administration and pay level. Journal of Organizational Behavior, 27, 365–385. doi: 10.1002/job.377
   Web of Science ®Google Scholar
• Levinson, H. (1965). Reciprocation: The relationship between man and organization. Administrative Science Quarterly, 9(4), 370–390. doi: 10.2307/2391032
   Web of Science ®Google Scholar
• Liang, J., Krause, N. M., & Bennett, J. M. (2001). Social exchange and well-being: Is giving better than receiving? Psychology and Aging, 16, 511–523. doi: 10.1037/0882-7974.16.3.511
   PubMed Web of Science ®Google Scholar
• Liden, R. C., Wayne, S. J., & Stilwell, D. (1993). A longitudinal study on the early development of leader-member exchanges. Journal of Applied Psychology, 78, 662–674. doi: 10.1037/0021-9010.78.4.662
   Web of Science ®Google Scholar
• Nahum-Shani, I., & Bamberger, P. A. (2011). Explaining the variable effects of social support on work-based stressor–strain relations: The role of perceived pattern of support exchange. Organizational Behavior and Human Decision Processes, 114, 49–63. doi: 10.1016/j.obhdp.2010.09.002
   PubMed Web of Science ®Google Scholar
• Petrou, P., Demerouti, E., Peeters, M. C. W., Schaufeli, W. B., & Hetland, J. (2012). Crafting a job on a daily basis: Contextual correlates and the link to work engagement. Journal of Organizational Behavior, 33, 1120–1141. doi: 10.1002/job.1783
   Web of Science ®Google Scholar
• Podsakoff, P. M., MacKenzie, S. B., & Podsakoff, N. P. (2012). Sources of method bias in social science research and recommendations on how to control it. Annual Review of Psychology, 63, 539–569. doi: 10.1146/annurev-psych-120710-100452
   PubMed Web of Science ®Google Scholar
• Preacher, K. J., Curran, P. J., & Bauer, D. J. (2006). Computational tools for probing interaction effects in multiple linear regression, multilevel modeling, and latent curve analysis. Journal of Educational and Behavioral Statistics, 31, 437–448. doi: 10.3102/10769986031004437
   Web of Science ®Google Scholar
• Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87, 698–714. doi: 10.1037/0021-9010.87.4.698
   PubMed Web of Science ®Google Scholar
• Robbins, J. M., Ford, M. T., & Tetrick, L. E. (2012). Perceived unfairness and employee health: A meta-analytic integration. Journal of Applied Psychology, 97, 235–272. doi: 10.1037/a0025408
   PubMed Web of Science ®Google Scholar
• Rousseau, D. M. (2001). Psychological contract inventory: Technical report. Boston, MA: British Library.
   Google Scholar
• Schaufeli, W. B., Leiter, M. P., Maslach, C., & Jackson, S. E. (1996). Maslach Burnout Inventory-general survey. In C. Maslach, S. E. Jackson, & M. P. Leiter (Eds.), The Maslach Burnout Inventory-Test manual (3rd ed.) (pp. 19–26). Palo Alto, CA: CPC.
   Google Scholar
• Schaufeli, W. B., van Dierendonck, D., & van Gorp, K. (1996). Burnout and reciprocity: Towards a dual-level social exchange model. Work and Stress, 10, 225–237. doi: 10.1080/02678379608256802
   Web of Science ®Google Scholar
• Schwarzer, R., & Jerusalem, M. (1995). Generalized self-efficacy scale. In J. Weinman, S. Wright, & M. Johnston (Eds.), Measures in health psychology: A user’s portfolio. Causal and control beliefs (pp. 33–37). Windsor: Nfer-Nelson.
   Google Scholar
• Shore, L. M., & Barksdale, K. (1998). Examining degree of balanced and level of obligation in the employment relationship: A social exchange approach. Journal of Organizational Behavior, 19, 731–744. doi: 10.1002/(SICI)1099-1379(1998)19:1+<731::AID-JOB969>3.0.CO;2-P
   Web of Science ®Google Scholar
• Shore, L. M., Tetrick, L. E., Lynch, P., & Barksdale, K. (2006). Social and economic exchange: Construct development and validation. Journal of Applied Social Psychology, 36, 837–867. doi: 10.1111/j.0021-9029.2006.00046.x
   Web of Science ®Google Scholar
• Shore, L. M., & Wayne, S. J. (1993). Commitment and employee behavior: Comparison of affective commitment and continuance commitment with perceived organizational support. Journal of Applied Psychology, 78, 774–780. doi: 10.1037/0021-9010.78.5.774
   PubMed Web of Science ®Google Scholar
• Siegrist, J. (2002). Effort-reward imbalance at work and health. In P. L. Perrewé & D. C. Ganster (Eds.), Historical and current perspectives on stress and health (pp. 261–291). Amsterdam: JAI Elsevier.
   Google Scholar
• Sonnentag, S., & Frese, M. (2003). Stress in organizations. In W. C. Borman, D. R. Ilgen, & R. J. Klimoski (Eds.), Comprehensive handbook of psychology: Industrial and organizational psychology (pp. 453–491). New York: Wiley.
   Google Scholar
• Sonnentag, S., & Fritz, C. (2007). The recovery experience questionnaire: Development and validation of a measure for assessing recuperation and unwinding from work. Journal of Occupational Health Psychology, 12, 204–221. doi: 10.1037/1076-8998.12.3.204
   PubMed Web of Science ®Google Scholar
• Spector, P. E., & Jex, S. M. (1998). Development of four self-report measures of job stressors and strain: Interpersonal conflict at work scale, organizational constraints scale, quantitative workload inventory, and physical symptoms inventory. Journal of Occupational Health Psychology, 3, 356–367. doi: 10.1037/1076-8998.3.4.356
   PubMedGoogle Scholar
• Spruijt-Metz, D., & Nilsen, W. (2014). Dynamic models of behavior for just-in-time adaptive interventions. IEEE Pervasive Computing, 13, 13–17. doi: 10.1109/MPRV.2014.46
   Web of Science ®Google Scholar
• Stajkovic, A. D., & Luthans, F. (1998). Self-efficacy and work-related performance: A meta-analysis. Psychological Bulletin, 124, 240–261. doi: 10.1037/0033-2909.124.2.240
   Web of Science ®Google Scholar
• Thoits, P. A. (1986). Social support as coping assistance. Journal of Consulting and Clinical Psychology, 54, 416–423. doi: 10.1037/0022-006X.54.4.416
   PubMed Web of Science ®Google Scholar
• Tsui, A. S., Pearce, J. L., Porter, L. W., & Tripoli, A. M. (1997). Alternative approaches to the employee-organization relationship: Does investment in employees pay off? Academy of Management Journal, 40, 1089–1121. doi: 10.5465/256928
   Web of Science ®Google Scholar
• Tsui, A. S., & Wu, J. B. (2005). The “new employment relationship” versus the “mutual investment”: Implications for human resource management. Human Resource Management, 44, 115–121. doi: 10.1002/hrm.20052
   Web of Science ®Google Scholar
• Vandenberghe, C., & Tremblay, M. (2008). The role of pay satisfaction and organizational commitment in turnover intentions: A two-sample study. Journal of Business and Psychology, 22, 275–286. doi: 10.1007/s10869-008-9063-3
   Web of Science ®Google Scholar
• Volman, F. E., Bakker, A. B., & Xanthopoulou, D. (2013). Recovery at home and performance at work: A diary study on self-family facilitation. European Journal of Work and Organizational Psychology, 22, 218–234. doi: 10.1080/1359432X.2011.648375
   Web of Science ®Google Scholar
• Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2009a). Work engagement and financial returns: A diary study on the role of job and personal resources. Journal of Occupational and Organizational Psychology, 82, 183–200. doi: 10.1348/096317908X285633
   Web of Science ®Google Scholar
• Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2009b). Reciprocal relationships between job resources, personal resources, and work engagement. Journal of Vocational Behavior, 74, 235–244. doi: 10.1016/j.jvb.2008.11.003
   Web of Science ®Google Scholar
• Xanthopoulou, D., Bakker, A. B., & Ilies, R. (2012). Everyday working life: Explaining within-person fluctuations in employee well-being. Human Relations, 65, 1051–1069. doi: 10.1177/0018726712451283
   Web of Science ®Google Scholar
• Xanthopoulou, D., & Meier, L. L. (2014). Daily burnout experiences: Critical events and measurement challenges. In M. P. Leiter, A. B. Bakker, & C. Maslach (Eds.), New perspectives on burnout research (pp. 80–97). New York: Psychology Press.
   Google Scholar
• Zhao, H., Wayne, S. J., Glibkowski, B. C., & Bravo, J. (2007). The impact of psychological contract breach on work-related outcomes: A meta-analysis. Personnel Psychology, 60, 647–680. doi: 10.1111/j.1744-6570.2007.00087.x
   Web of Science ®Google Scholar