3,045
Views
18
CrossRef citations to date
0
Altmetric
Career Guidance and Counselling

Ensuring quality in career guidance: a critical review

&
Pages 472-486 | Received 04 Jul 2017, Accepted 05 May 2018, Published online: 06 Jul 2018

References

  • Almeida, N., Marques, A., & Arulmani, G. (2014). Evaluation of the quality of career guidance centers. In G. Arulmani, A. J. Bakshi, F. T. L. Leong, & A. Watts (Eds.), Handbook of career development: International perspectives (pp. 659–670). New York, NY: Springer.
  • Barrett, A. M., Chawla-Duggan, R., Lowe, J., Nikel, J., & Ukpo, E. (2006). The concept of quality in education: A review of the “international” literature on the concept of quality in education. EdQual. Retrieved from https://www.edqual.org/publications/workingpaper/edqualwp3.pdf/at_download/file.pdf
  • Bimrose, J., Hughes, D., & Collins, A. (2006). Quality assurance mechanisms for information, advice and guidance: A critical review. Coventry: Institute for Employment Research, University of Warwick.
  • Borsch, S. (1995). ISO 9000 in vocational guidance. In Y. Bartholomeus, E. Bronger, & E. Kristensen (Eds.), The quest for quality – towards joint European quality norms (pp. 62–73). Leuwaarden: LDC.
  • Bowen-Klewley, L., Cooper, K., & Grannall, R. (n.d.). A comparison of quality management approaches for the training and vocational sector in seven countries. International Association for Educational Assessment. Retrieved from http://www.iaea.info/documents/paper_4d2287df.pdf
  • Bowes, L., Hughes, D., Reece, L., Moreton, R., Howe, P., & Birkin, G. (2015). Evaluation of the effectiveness of the matrix standard (BIS Research Paper Number 218). London: Department for Business Innovation and Skills.
  • British Assessment Bureau. (2016). ISO 9001 FAQs. Retrieved from http://www.british-assessment.co.uk/faqs/iso-9001
  • British Standards Institute (BSI). (n.d.). BSI kitemark. Milton Keynes: BSI Group. Retrieved from https://www.bsigroup.com/en-GB/kitemark/product-testing/
  • Brynjolfsson, E., & McAfee, A. (2014). The second machine age: Work, progress and prosperity in a time of brilliant technologies. New York, NY: W.W. Norton.
  • Canadian Counselling and Psychotherapy Association. (2012). Québec regulation. Retrieved from https://www.ccpa-accp.ca/quebec-regulation/
  • Career Development Institute (CDI). (2016). UK register of career development professionals. Stourbridge: Author.
  • Career Industry Council of Australia (CICA). (2014). School career development service: Benchmarking resource. Retrieved from http://cica.org.au/wp-content/uploads/CICA-School-Career-Benchmarking-Resource.pdf
  • Chang, M. C., Al-Samarrai, S., Ragatz, A. B., Shaeffer, S., De Ree, J., & Stevenson, R. (2013). Teacher reform in Indonesia: The role of politics and evidence in policy making. Washington, DC: World Bank Publications.
  • Chitty, C. (2002). Understanding schools and schooling. London: Routledge Farmer.
  • Colley, H., Lewin, C., & Chadderton, C. (2010). The impact of 14-19 reforms on the career guidance profession in England (Research Report). Swindon: Economic and Social Research Council (ESRC).
  • David, J. (2011). What students need to learn: High-stakes testing narrows the curriculum. Educational Leadership, 68(6), 78–80.
  • Department for Education. (2014). Careers guidance and inspiration in schools. London: Author.
  • der Boer, P., Mittendorf, K., Schreerens, J., & Sjenitzer, T. (2005). Study on indicators and benchmarks for lifelong guidance. Thessaloniki: Cedefop.
  • Despenser, S. (2011). What is supervision? Lutterworth: British Association for Counselling and Psychotherapy.
  • Drucker, P. (2015). Innovation and entrepreneurship. Abingdon: Routledge.
  • Dumay, X., & Dupriez, V. (2013). Educational quasi-markets, school effectiveness and social inequalities. Journal of Education Policy, 29(4), 510–531. doi: 10.1080/02680939.2013.850536
  • Eccles, R. G., Nohria, N., & Berkley, J. (1992). Beyond the hype: Rediscovering the essence of management. Boston: Harvard Business School Press.
  • European Lifelong Guidance Policy Network (ELGPN). (2015). Strengthening the quality assurance and evidence-base for lifelong guidance. Jyväskylä: Author.
  • Fretwell, D. H., & Plant, P. (2001). Career development policy models (synthesis paper). In Second international symposium on career development and public policy. Ottawa: Canadian Career Development Foundation.
  • Gatsby Foundation. (2014). Good career guidance. London: Author. Retrieved from http://www.gatsby.org.uk/GoodCareerGuidance
  • Grant, S. (2006). Frameworks of competence: Common or specific? In R. Koper & K. Stefanov (Eds.), Learning networks for lifelong competence development. Proceedings of international workshop in learning networks for lifelong competence development (pp. 111–116). Sofia: TENCompetence Conference.
  • Green, D. (1994). What is quality in higher education? Buckingham: SRHE: Open University Press.
  • Grossman, P., Compton, C., Igra, D., Ronfeldt, M., Shahan, E., & Williamson, P. (2009). Teaching practice: A cross-professional perspective. Teachers College Record, 111(9), 2055–2100.
  • Haug, E. (2016). Can you hear the people sing? Quality-development in career guidance in Norwegian schools: A study on the importance of awareness of different voices. Journal of the National Institute for Career Education and Counselling, 37, 12–18. doi: 10.20856/jnicec.3703
  • Haug, E. H., & Plant, P. (2016). Research-based knowledge: Researchers’ contribution to evidence-based practice and policy making in career guidance. International Journal for Educational and Vocational Guidance, 16(1), 137–152. doi:10.1007/s10775-0159294-6 doi: 10.1007/s10775-015-9294-6
  • Hedderman, C. (2013). Payment by results: Hopes, fears and evidence. British Journal of Community Justice, 11(2/3), 43–58.
  • Hendry, G. D., & Oliver, G. R. (2012). Seeing is believing: The benefits of peer observation. Journal of University Teaching and Learning Practice, 9(1), 1–9.
  • Hooley, T. (2014). The evidence base on lifelong guidance. Jyväskylä: European Lifelong Guidance Policy Network (ELGPN).
  • Hooley, T. (2017). Moving beyond “what works”: Using the evidence base in lifelong guidance to inform policy making. In K. Schroder & J. Langer (Eds.), Wirksamkeit der Beratung in Bildung, Beruf und Beschäftigung [The effectiveness of counselling in education and employment] (pp. 25–35). Bielefeld: WBV.
  • Hooley, T., & Dodd, V. (2015). The economic benefits of career guidance. Careers England.
  • Hooley, T., Matheson, J., & Watts, A. G. (2014). Advancing ambitions: The role of career guidance in supporting social mobility. London: Sutton Trust.
  • Hooley, T., Watts, A. G., Sultana, R. G., & Neary, S. (2013). The “blueprint” framework for career management skills: A critical exploration. British Journal of Guidance and Counselling, 41(2), 117–131. doi: 10.1080/03069885.2012.713908
  • Hughes, D., & Gration, G. (2006). Performance indicators and benchmarks in career guidance in the United Kingdom. Derby: Centre for Guidance Studies, University of Derby.
  • Hughes, D., Mann, A., Barnes, S., Baldauf, B., & McKeown, R. (2016). Careers education: International literature review. London: Education Endowment Foundation.
  • International Organization for Standardization (ISO). (2015). Quality management principles. Geneva: Author.
  • Investors in People. (n.d.). What is investors in people? Retrieved from https://www.investorsinpeople.com/what-investors-people
  • Jacob, B., & Levitt, S. (2003). Catching cheating teachers: The results of an unusual experiment in implementing theory. National Bureau of Economic Research. (NBER Working Paper 9414). Retrieved from http://www.nber.org/papers/w9414
  • Jinman, R. (2015). Students lack the skills and discipline essential in a workplace, warns boss. The Independent. Retrieved from http://www.independent.co.uk/student/news/students-lack-the-skills-and-discipline-essential-in-a-workplace-warns-boss-10457428.html
  • Jones, M. G., Jones, B. D., & Hargrove, T. Y. (2003). The unintended consequences of high-stakes testing. Lanham, MD: Rowman & Littlefield.
  • Ladany, N., & O’Shaughnessy, T. (2015). Training and supervision in career counselling. In P. J. Hartung, M. L. Savickas, & W. B. Walsh (Eds.), APA handbook of career intervention (volume 1: Foundations) (pp. 375–387). Washington, DC: American Psychological Association.
  • Macmillan, J. H. (2005). The impact of high stakes test results on teachers’ instructional and classroom assessment practices. Retrieved from http://files.eric.ed.gov/fulltext/ED490648.pdf
  • Madaus, G., Russell, M., & Higgins, J. (2009). The paradoxes of high-stakes testing: How they affect students, their teachers, principals schools and society. Charlotte, NC: Information Age Publishing.
  • Maguire, M. (2005). Delivering quality. London: Department for Education and Skills.
  • Mann, A., & Huddleston, P. (2016). Schools and the twenty-first century labour market: Perspectives on structural change. British Journal of Guidance & Counselling, 45(2), 208–218. doi: 10.1080/03069885.2016.1266440
  • McCarthy, J., & Hooley, T. (2015). Integrated policies: Creating systems that work. Adel, IA: Kuder.
  • McKinsey & Company. (2007). How the world’s best-performing school systems come out on top. Retrieved from http://mckinseyonsociety.com/how-the-worlds-best-performing-schools-come-out-on-top/
  • McMahon, M., Patton, W., & Tatham, P. (2003). Managing life, learning and work in the 21st century: Issues informing the design of an Australian blueprint for career development. Subiaco, WA: Miles Morgan.
  • National Guidance Forum in Education, Career and Employment (nfb) & Research Group Quality in Guidance at the Institute of Educational Science, Heidelberg University. (2016). The BeQu concept for quality development in career guidance and counselling: The BeQu quality standards and competence profile. Berlin: NFB & Heidelberg University.
  • Organisation for Economic Co-operation and Development (OECD). (2004). Career guidance and public policy: Bridging the gap. Paris: Author.
  • Organisation for Economic Co-operation and Development (OECD). (2014). OECD skills strategy diagnostic report: Norway. Paris: Author.
  • Pande, P. S., Neuman, R. P., & Cavanagh, R. R. (2000). The sigma six way. New York: McGraw-Hill.
  • Plant, P. (2001). Quality in career guidance. Paris: OECD.
  • Plant, P. (2004). Quality in career guidance: Issues and methods. International Journal for Educational and Vocational Guidance, 4, 141–157. doi: 10.1007/s10775-005-1023-0
  • Plant, P. (2011). Quality assurance and evidence in career guidance in Europe: Counting what is measured or measuring what counts? International Journal for Educational and Vocational Guidance, 12, 91–104. doi: 10.1007/s10775-011-9195-2
  • Polesel, J., Rice, S., & Dulfer, N. (2014). The impact of high-stakes testing on curriculum and pedagogy: A teacher perspective from Australia. Journal of Education Policy, 29(5), 640–657. doi: 10.1080/02680939.2013.865082
  • Rice, S., Gillis, S., Leahy, M., & Polesel, J. (2015). Career development: Defining and measuring quality. Sydney: NSW Department of Education. Retrieved from https://www.det.nsw.edu.au/vetinschools/documents/reports/CareerReport_Feb15.pdf
  • Roberts, K. (1977). The social conditions, consequences and limitations of careers guidance. British Journal of Guidance and Counselling, 5, 1–9. doi: 10.1080/03069887708258093
  • Schroder, K., & Langer, J. (2017). Wirksamkeit der Beratung in Bildung, Beruf und Beschäftigung [The effectiveness of counselling in education and employment]. Bielefeld: WBV.
  • Simon, A. (2014). Quality assurance in university guidance services. British Journal of Guidance & Counselling, 42(2), 181–198. doi: 10.1080/03069885.2013.869789
  • Sultana, R. G. (2005). Indicators and benchmarks in guidance: Summary report on the conclusions of the mutual learning activity. Cedefop/Bundesagentur für Arbeit. Consultation meeting, Nuremburg.
  • TripAdvisor. (2016). About TripAdvisor. Retrieved from https://www.tripadvisor.co.uk/PressCenter-c6-About_Us.html
  • Watson, C. (1994). Improving the quality of careers guidance: Towards an understanding of the development of personal models. British Journal of Guidance and Counselling, 22(3), 357–372. doi: 10.1080/03069889408253681
  • Watts, A. G. (2014). Cross-national reviews of career guidance systems: Overview and reflections. Journal of the National Institute for Career Education and Counselling, 32(1), 4–14. doi: 10.20856/jnicec.3902

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.