2,665
Views
23
CrossRef citations to date
0
Altmetric
Articles

Transitioning in higher education: an exploration of psychological and contextual factors affecting student satisfaction

, , &
Pages 596-607 | Received 08 Sep 2015, Accepted 20 Aug 2016, Published online: 02 May 2017

References

  • Bandura, A. 1986. Social Foundations of Thought and Action: A Social Cognitive Theory. Englewood Cliffs, NJ: Prentice Hall.
  • Bandura, A. 1997. Self-Efficacy: The Exercise of Control. New York: Freeman.
  • Bates, E. A., and L. K. Kaye. 2014. “‘I’d Be Expecting Caviar in Lectures’: The Impact of the New Fee Regime on Undergraduate Students’ Expectations of Higher Education.” Higher Education 67 (5): 655–673. doi:10.1007/s10734-013-9671-3.
  • Berger, J. B., and G. D. Malaney. 2003. “Assessing the Transition of Transfer Students from Community Colleges to a University.” Journal of Student Affairs Research and Practice 40 (4): 533–555. doi:10.2202/1949-6605.1277.
  • Briggs, A. R. J., J. Clark, and I. Hall. 2012. “Building Bridges: Understanding Student Transition to University.” Quality in Higher Education 18 (1): 1–19. doi: 10.1080/13538322.2011.614468.
  • Brimble, M. J. 2015. “Does Entry Route Really Affect Academic Outcome? Academic Achievement of Traditional versus Non-Traditional Entrants to BN(Hons) Pre-Registration Nursing Programmes.” Journal of Further and Higher Education 39 (3): 379–398. doi:10.1080/0309877X.2013.858675.
  • Brooman, S., and S. Darwent. 2014. “Measuring the Beginning: A Quantitative Study of the Transition to Higher Education.” Studies in Higher Education 39 (9): 1523–1541. doi:10.1080/03075079.2013.801428.
  • Cameron, J. 2004. “A Three-Factor Model of Social Identity.” Self and Identity 3 (3): 239–262. doi:10.1080/13576500444000047.
  • Chemers, M. M., L. Hu, and B. F. Garcia. 2001. “Academic Self-Efficacy and First Year College Student Performance and Adjustment.” Journal of Educational Psychology 93 (1): 55–64. doi:10.1037/0022-0663.93.1.55.
  • Crafter, S., and R. Maunder. 2012. “Understanding Transitions Using Sociocultural Framework.” Educational and Child Psychology 29 (1): 10–18.
  • Department for Education Skills. 2003. "The Future of Higher Education." http://www.educationengland.org.uk/documents/pdfs/2003-white-paper-higher-ed.pdf
  • Department for Education Skills. 2006. "Departmental Report 2016." https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/324573/DFE_Departmental_Report_2006.pdf
  • DeWitz, S. J., M. L. Woolsey, and W. B. Walsh. 2009. “College Student Retention: An Exploration of the Relationship between Self-Efficacy Beliefs and Purpose in Life among College Students.” Journal of College Student Development 50 (1): 19–34. doi:10.1353/csd.0.0049.
  • Dodgson, R., and H. Bolam. 2002. Student Retention, Support and Widening Participation in the North East of England. Universities for the North East. http://www.unis4ne.ac.uk/unew/ProjectsAdditionalFiles/wp/Retention_report.pdf
  • Ellemers, N., D. D. Gilder, and S. A. Haslam. 2004. “Motivating Individuals and Groups at Work: A Social Identity Perspective on Leadership and Group Performance.” Academy of Management Review 29 (3): 459–478.
  • Elliott, K. M., and M. A. Healy. 2001. “Key Factors Influencing Student Satisfaction Relating to Recruitment and Retention.” Journal of Marketing for Higher Education 10 (4): 1–11. doi:10.1300/J050v10n04_01.
  • Elliott, K. M., and D. Shin. 2002. “Student Satisfaction: An Alternative Approach to Assessing This Important Concept.” Journal of Higher Education Policy and Management 24 (2): 197–209. doi:10.1080/1360080022000013518.
  • Fazey, D., and J. Fazey. 2001. “The Potential for Autonomy in Learning: Perceptions of Competence, Motivation and Locus of Control in First-Year Undergraduate Students.” Studies in Higher Education 26 (3): 345–361. doi:10.1080/03075070120076309.
  • Fergy, S., S. Heatley, G. Morgan, and D. Hodgson. 2008. “The Impact of Pre-Entry Study Skills Training Programmes on Students’ First Year Experience in Health and Social Care Programmes.” Nurse Education in Practice 8: 20–30. doi:10.1016/j.nepr.2007.02.003.
  • Forrester, G., G. Motteram, G. Parkinson, and D. Slaouti. 2004, Sept. “Going the Distance: Students’ Experiences of Induction to Distance Learning in Higher Education.” Paper presented at the British Educational Research Association Annual Conference, University of Manchester, 16-18 September.
  • Gruber, T., S. Fuß, R. Voss, and M. Gläser‐Zikuda. 2010. “Examining Student Satisfaction with Higher Education Services: Using a New Measurement Tool.” International Journal of Public Sector Management 23 (2): 105–123.10.1108/09513551011022474
  • Harvey, L., and S. Drew. 2006. The First Year Experience: Briefing on Induction. http://www.heacademy.ac.uk/assets/York/documents/ourwork/research/literature_reviews/first_year_experience_briefing_on_induction.pdf
  • Hogg, M. A., and D. Abrams. 1988. Social Identifications: A Social Psychology of Intergroup Relations and Group Processes. London: Routledge.
  • Howard, C., and P. Davies. 2013. “Attracting Mature Students into Higher Education: The Impact of Approaches to Learning and Social Identity.” Journal of Further and Higher Education 37 (6): 769–785.10.1080/0309877X.2012.684038
  • Huon, G., and M. Sankey. 2002, July. “The Transition to University: Understanding Differences in Success.” Paper presented at the 6th Pacific Rim First Year in Higher Education Conference, Changing Agendas, University of Canterbury, Christ- church, New Zealand, 8–10 July.
  • Hutchinson, L., C. Mitchell, and W. John. 2011. “The Transition Experience of Enrolled Nurses at a Bachelor of Nursing at an Australian University.” Contemporary Nurse 38 (1–2): 191–200. doi:10.5172/conu.2011.38.1-2.191.
  • Iyer, A., J. Jetten, D. Tsivrikos, T. Postmes, and S. A. Haslam. 2009. “The More (and the More Compatible) the Merrier: Multiple Group Membership and Identity Compatibility as Predictors of Adjustment after List Transitions.” British Journal of Social Psychology 48: 707–733. doi:10.1348/014466608X397628.
  • James, R., K. Krause, and C. Jennings. 2010. The First Year Experience in Australian Universities: Findings from 1994 to 2009. Parkville, Victoria: Centre for the Study of Higher Education, University of Melbourne.
  • Jones, G. 2010. “Managing Student Expectations: The Impact of Top-up Tuition Fees.” Perspectives 14 (2): 44–48.
  • Jungert, T. 2013. “Social Identities among Engineering Students and through Their Transition to Work: A Longitudinal Study.” Studies in Higher Education 38 (1): 39–52. doi:10.1080/03075079.2011.560934.
  • Kaye, L. K., and E. A. Bates. 2016. “The Impact of Higher Fees on Students’ Reasons for Attending University.” Journal of Further and Higher Education 41 (3): 379–392. doi:10.1080/0309877X.2015.1117597.
  • Krause, K.-L., R. Hartley, R. James, and C. McInnis. 2005. The First Year Experience in Australian Universities: Findings from a Decade of National Studies. http://www.griffith.edu.au/__data/assets/pdf_file/0006/37491/FYEReport05.pdf
  • Leese, M. 2010. “Bridging the Gap: Supporting Student Transitions into Higher Education.” Journal of Further and Higher Education 34 (2): 239–251.10.1080/03098771003695494
  • Lent, R. W., D. Singley, H. Sheu, J. A. Schmidt, and L. C. Schmidt. 2007. “Relation of Social-Cognitive Factors to Academic Satisfaction in Engineering Students.” Journal of Career Assessment 15 (1): 87–97. doi:10.1177/1069072706294518.
  • Lowe, H., and A. Cook. 2003. “Mind the Gap: Are Students Prepared for Higher Education?.” Journal of Further and Higher Education 27 (1): 53–76. doi:10.1080/03098770305629.
  • Maunder, R. E., J. Gingham, and J. Rogers. 2010. “Transition in Higher Education: Exploring the Experiences of First and Second Year Psychology Undergraduate Students.” The Psychology of Education Review 34 (1): 50–54.
  • McInnis, C., R. James, and R. Hartley. 2000. Trends in the First Year Experience in Australian Universities. Canberra: Department of Education, Training and Youth Affairs.
  • McLoughlin, C., J. Brady, M. J. W. Lee, and R. Russell. 2007, November. “Peer-to-Peer: An E-Mentoring Approach to Developing Community, Mutual Engagement and Professional Identity for Pre-Service Teachers.” Paper presented at the Australian Association for Research in Education (AARE) Conference, Fremantle, Western Australia, 25th-29th November
  • Murtagh, L. 2012. “Enhancing Preparation for Higher Education.” Practitioner Research in Higher Education 6 (1): 31–39.
  • Nevill, A., and C. Rhodes. 2004. “Academic and Social Integration in Higher Education: A Survey of Satisfaction and Dissatisfaction within a First‐Year Education Studies Cohort at a New University.” Journal of Further and Higher Education 28 (2): 179–193.10.1080/0309877042000206741
  • O’Donnell, V. L., and J. Tobbell. 2007. “The Transition of Adult Students to Higher Education: Legitimate Peripheral Participation in a Community of Practice?” Adult Education Quarterly 57 (4): 312–328. doi:10.1177/0741713607302686.
  • O’Shea, S. 2014. “Transitions and Turning Points: Exploring How First-in-Family Female Students Story Their Transition to University and Student Identity Formation.” International Journal of Qualitative Studies in Education 27 (2): 135–158. doi:10.1080/09518398.2013.771226.
  • Obst, P. L., and K. M. White. 2005. “Three-Dimensional Strength of Identification across Group Memberships: A Confirmatory Factor Analysis.” Self and Identity 4: 9–80. doi:10.1080/13576500444000182.
  • Pajares, F. 1996. “Self-Efficacy Beliefs in Academic Settings.” Review of Educational Research 66 (4): 543–578. doi:10.3102/00346543066004543.
  • Quinn, J., L. Thomas, K. Slack, L. Casey, W. Thexton, and J. Noble. 2005. From Life Crisis to Lifelong Learning: Rethinking Working-Class ‘Drop-Out’ from Higher Education. York: Joseph Rowntree Foundation.
  • Ramos-Sánchez, L., and L. Nichols. 2007. “Self-Efficacy of First-Generation and Non-First-Generation College Students: The Relationship with Academic Performance and College Adjustment.” Journal of College Counseling 10 (1): 6–18. doi:10.1002/j.2161-1882.2007.tb00002.x.
  • Reay, D., G. Crozier, and J. Clayton. 2010. “Fitting in or Standing out: Working Class Students in UK Higher Education.” British Educational Research Journal 36 (1): 107–124. doi:10.1080/01411920902878925.
  • Richardson, D. 2003. The Transition to Degree Level Study. York: Higher Education Academy. Accessed June 27, 2012. http://www.heacademy.ac.uk/assets/York/documents/resources/resourcedatabase/id506_transition_to_degree_level_study.pdf
  • Sanders, J., and L. Higham. 2012. The Role of Higher Education Students in Widening Access, Retention and Success. a Literature Synthesis of the Widening Access, Student Retention and Success National Programmes Archive. [ Online]. York: Higher Education Academy. Accessed March 19, 2015. http://www.heacademy.ac.uk//resources/detail/WP_syntheses/Sanders_Higham
  • Scanlon, L., L. Rowling, and Z. Weber. 2005. “’You Don’t Have like an Identity. You Are Just Lost in a Crowd’: Forming a Student Identity in the First-Year Transition to University.” Journal of Youth Studies 10 (2): 223–241. doi:10.1080/13676260600983684.
  • Schmitt, N. 2008. “The Interaction of Neuroticism and Gender and Its Impact on Self-Efficacy and Performance.” Human Performance 21: 49–61. doi:10.1080/08959280701522197.
  • Schunk, D. H. 1995. “Self-Efficacy and Education and Instruction.” In Self-Efficacy, Adaptation, and Adjustment: Theory, Research, and Application, edited by C. R. Snyder, 281–303. New York: Plenum Press.10.1007/978-1-4419-6868-5
  • Schunk, D. H., and P. A. Ertmer. 1999. “Self-Regulatory Processes during Computer Skills Acquisition: Goal and Self-Evaluative Influences.” Journal of Educational Psychology 91 (2): 251–260.10.1037/0022-0663.91.2.251
  • Smith, K. 2002. “School to University: Sunlit Steps, or Stumbling in the Dark?” Arts and Humanities in Higher Education 2 (1): 90–98. doi:10.1177/1474022203002002007.
  • Smith, K., and C. Hopkins. 2005. “Great Expectations: Sixth-Formers' Perceptions of Teaching and Learning in Degree-Level English.” Arts and Humanities in Higher Education 4 (3): 304–318. doi:10.1177/1474022205056173.
  • Tajfel, H. 1978. Differentiation between Social Groups. London: Academic Press.
  • Tajfel, H. 1979. “Individuals and Groups in Social Psychology.” British Journal of Social and Clinical Psychology 18: 183–190. doi:10.1111/j.2044-8260.1979.tb00324.x.
  • Tajfel, H., and J. Turner. 1979. “An Integrative Theory of Inter-Group Conflict.” In The Social Psychology of Inter-Group Relations, edited by J. A. Williams and S. Worchel, 33–47. Belmont, CA: Wadsworth.
  • Thomas, L. 2012. Building Student Engagement and Belonging in Higher Education at a Time of Change: Final Report from the What Works? Student Retention and Success Programme. York: Higher Education Academy. Accessed March 19, 2015. https://www.heacademy.ac.uk/sites/default/files/What_works_final_report_0.pdf
  • Tranter, D. 2003, July. “’Fish out of Water’: Students from Disadvantaged Schools and the University Experience.” Paper presented at Creating Spaces: interdisciplinary writings in the Social Sciences Conference, Australian National University, Canberra, 17–18 July.
  • Warin, J., and S. Dempster. 2007. “The Salience of Gender during Transition to Higher Education: Male Students’ Accounts of Performed and Authentic Identities.” British Educational Research Journal 33 (6): 887–903. doi:10.1080/01411920701657017.
  • Wiers-Jenssen, J., B. Stensaker, and J. B. Gr⊘gaard. 2002. “Student Satisfaction: Towards an Empirical Deconstruction of the Concept.” Quality in Higher Education 8 (2): 183–195. doi:10.1080/1353832022000004377.
  • Wilkins, S., M. M. Butt, D. Kratochvil, and M. S. Balakrishnan. 2015. “The Effects of Social Identification and Organizational Identification on Student Commitment, Achievement and Satisfaction in Higher Education.” Studies in Higher Education 41 (12): 2232–2252. doi:10.1080/03075079.2015.1034258.
  • Yorke, M. 2000. “Smoothing the Transition into Higher Education: What Can Be Learned from Student Non-Completion.” Journal of Institutional Research 9: 35–47.
  • Yorke, M., and B. Longden. 2008. The First-Year Experience of Higher Education in the UK: Final Report. York: The Higher Education Academy.
  • Yorke, M., and L. Thomas. 2003. “Improving the Retention of Students from Lower Socio-Economic Groups.” Journal of Higher Education Policy and Management 25: 63–74. doi:10.1080/13600800305737.
  • Zimmerman, D. W. 1987. “Comparative Power of Student T Test and Mann-Whitney U Test for Unequal Sample Sizes and Variances.” The Journal of Experimental Education 55: 171–174. doi:10.1080/00220973.1987.10806451.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.