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Original Articles

An Exponential Queueing Model For Determining Teller Reouirements In Bank Branches

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Pages 230-245 | Received 11 Jan 1979, Published online: 25 May 2016

References

  • F. Baskett, R. Muntz, K. Chandy, and F. Palacios, “Open closed, and mixed networks of queues with different classes of customers,” JACM, vol. 22, 1975, 248–260.
  • W.J. Gordon and G.F. Newell, “Closed queueing systems with exponential servers,” Op. Res., vol. 15, 1967, 254–265.
  • A.S. Kapadia, “A K server queue with phase input and service distribution,” Op. Res., vol. 21, 1973, 623–628.
  • L. Kleinroick, Queueing systems. Vol. I. New York, NY: Wiley, 1976.
  • M. Posner and B. Bernholtz, “Closed finite queueing networks with time lags,” Op. Res., vol. 16, 1968, 962–976.
  • M. Watkin, “An exponential model for determining teller requirements in bank branches,” M. Eng. thesis. Department of Industrial Engineering, University of Toronto, March 1978.

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