REFERENCES
- “TERMS: Techniques for Electronic Resource Management,” TERMS Techniques for Electronic Resource Management, accessed March 27, 2014, https://library3.hud.ac.uk/blogs/terms/.
- Ros Raeford and Beverly Dowdy, “Electronic Resources Workflow Analysis & Process Improvement,” prezi.com, accessed March 27, 2014, http://prezi.com/fkabhs5_quql/electronic-resources-workflow-analysis-process-improvement/.