INVENTORY: THE OPPORTUNITY COST OF QUALITY

REFERENCES

• Baskett , F. , Chandy , K. M. , Muntz , R. R. , and Palacios , F. G. , “ Open, Closed and Mixed Networks of Queues with Different Classes of Customers ,” J. Assoc. Compui. Much. , 22 ( 1975 ).
   Google Scholar
• Bitran , G. R. , and Tirupati , D. , “ Multiproduct Queueing Networks with Deterministic Routing Decomposition Approach and the Notion of Interference ,” Mgt. Sci. , 34 , 1 ( 1988 ).
   Web of Science ®Google Scholar
• Boucher , T. O. , and Muckstadt , J. A. , “ Cost Estimating Methods for Evaluating the Conversion from a Functional Manufacturing Layout to Group Technology ,” IIE Transactions , 17 , 3 ( 1985 ).
   Web of Science ®Google Scholar
• Chen , H. , Harrison , J. M. , Mandelbaum , A. , Ackere , A. V. , and Wein , L. M. , “ Empirical Evaluation of a Queueing Network Model for Semiconductor Wafer Fabrication ,” Oper. Res. , 36 , 2 ( 1988 ).
   Web of Science ®Google Scholar
• Crosby Philip B. , Quality is Free , McGraw-Hill , NY ( 1979 ) .
   Google Scholar
• Feigenbaum , A. V. , Total Quality Control , McGraw-Hill , NY ( 1983 ) .
   Google Scholar
• Feigenbaum , A. V. , “ Better than the Rest ,” Chief Executive, 4 ( 1991 ).
   Google Scholar
• Hagan , J. T. , “ Quality Costs ,” Quality Management Handbook , Loren Walsh, Ralph Wurster and Raymond J. Kimber (eds.) , Marcel Dekker , NY ( 1986 ) .
   Google Scholar
• Kaplan , R. S. , “ Must CIM be Justified by Faith Alone? ,” Harvard Business Review , 64 , 2 ( 1986 ).
   Web of Science ®Google Scholar
• Law , A. M. , and Haider , S. W. , “ Selecting Simulation Software for Manufacturing Applications ,” Industrial Engineering , 31 ( 1989 ).
   Google Scholar
• Lazowska , E. D. , Zahorjan , J. , Graham , G. S. ,Sevcik, K. C, Quantitative System Performance , Prentice-Hall , Englewood Cliffs , NJ ( 1984 ) .
   Google Scholar
• Lee , H. L. , and Rosenblatt , M. J. , “ Simultaneous Determination of Production Cycle and Inspection Schedules in a Production System ,” Mgt. Sci. , 33 , 9 ( 1987 ).
   Web of Science ®Google Scholar
• Little , J. D. C. , “ A Proof of Queueing Formula L=λW ,” Oper. Res. , 9 , 3 ( 1961 ).
   Web of Science ®Google Scholar
• Muckstadt , J. A. , “ Establishing Reorder Intervals and Inspection Policies When Production and Inspection Processes are Unreliable ,” Tech. Rep. 774 , Cornell University , Ithaca , NY ( Feb . 1988 ).
   Google Scholar
• Porteus , E. L. , “ Optimal Lot Sizing, Process Quality Improvement and Setup Cost Reduction ,” Oper. Res. , 34 , 1 ( 1986 ).
   Web of Science ®Google Scholar
• Silver , E. A. , and Peterson , R. , Decision Systems for Inventory Management and Production Planning , 2nd ed. , Wiley , NY ( 1985 ) .
   Google Scholar
• Suri , R. ,de Treville , S. , “ Full Speed Ahead ,” OR/MS Today ( June 1991 ).
   Google Scholar
• Walrand , J. , An Introduction to Queueing Networks , Prentice-Hall , Englewood Cliffs , NJ ( 1988 ) .
   Google Scholar
• Whitt , W. , “ The Queueing Network Analyzer .” Bell Systems Technical Journal , 62 ( 1983 ).
   Google Scholar