References
- Alpar, P., and Kim, M.A. A microeconomic approach to the measurement of information technology value. Journal of Management Information Systems, 7, 2 (Fall 1990), 55–69
- Baily, M., and Chakrabarti, A. Electronics and white-collar productivity. Innovation and the Productivity Crisis. Washington, DC: The Brookings Institute, 1988.
- Banker, R.D., and Kauffman, R.J. Strategic contributions of information technology: an empirical study of ATM networks. Proceedings of the Ninth International Conference on Information Systems, Minneapolis, December 1988, pp. 141–150.
- Bender, D.H. Financial impact of information processing. Journal of Management Information Systems, 3, 2 (Fall 1986), 22–32.
- Browning, E.K., and Browning, J. Microeconomic Theory and Applications. New York: HarperCollins, 1992.
- Brynjolfsson, E. The productivity paradox of information technology. Communications of the ACM, 36, 12 (December 1993), 67–77.
- Brynjolfsson, E., and Hitt, L. Paradox lost? Firm level evidence on the returns to information systems spending. Management Science, 42, 4, (April 1996), 541–558.
- Brynjolfsson, E.; Malone, T.; Gurbaxani, V.; and Kambil, A. Does information technology lead to smaller firms? Management Science, 40, 12 (December 1994), 1628–1644.
- Business Week. The race for bigness. September 11, 1995.
- Chaya, A., and Mitra, S. Exploring the relationships between IT investments and organizational performance: preliminary empirical evidence. Proceedings of the 28th Hawaii International Conference on System Sciences, January 1996, pp. 271–280.
- Chaya, A., and Mitra, S. Empirical evidence on the relationship between information technology investments and cost of operations. Working Paper, School of Management, Georgia Institute of Technology, Atlanta, February 1996.
- Cron, W., and Sobol, M. The relationship between computerization and performance. Information and Management, 6 (1983), 171–181.
- Dos Santos, B.; Peffers, K.; and Mauer, D. The impact of information technology investment announcements on the market value of the firm. Information Systems Research, 4, 1 (March 1993), 1–23.
- Drucker, P. The coming of the new organization. Harvard Business Review, 66, 1 (January-February 1988), 45–53.
- Franke, R.H. Technological revolution and productivity decline: computer introduction in the financial industry. Technological Forecasting and Social Change, 31, 2 (1987), 143–154.
- Hammer, M., and Champy, J. Reengineering the Corporation: A Manifesto for Business Revolution. New York: HarperCollins, 1993.
- Harris, S.E., and Katz, J.L. Organizational performance and information technology intensity in the insurance industry. Organization Science, 2, 3 (1991), 263–295.
- Hitt, L., and Brynjolfsson, E. The three faces of IT value: theory and evidence. Proceedings of the Fifteenth International Conference on Information Systems, Vancouver, British Columbia, December 1994, pp. 263–277.
- Hirshleifer, J. Price Theory and Applications. Englewood Cliffs, NJ: Prentice-Hall, 1980.
- Huettner, D. Plant Size, Technological Change, and Investment Requirements. New York: Praeger, 1974.
- Keen, P. Shaping the Future: Business Design Through Information Technology. Boston: Harvard Business School Press, 1991.
- Kvanli, A.H. Statistics: A Computer Integrated Approach. New York: West Publishing, 1988.
- Lev, B., and Sunder, S. Methodological issues in the use of financial ratios. Journal of Accounting and Economics, 1 (1979), 187–210.
- Loveman, G. An assessment of the productivity impact of information technology. Working Paper 88–054WP, Sloan School of Management, MIT, 1988.
- Mahmood, M.A., and Mann, G. Measuring the organizational impact of information technology investment: an exploratory study. Journal of Management Information Systems, 10, 1 (1993), 97–122.
- O’Brien, J.A. Management Information Systems: Managing Information Technology in the Networked Enterprise, 3d ed. Chicago: Irwin Publishers, 1996.
- Osterman, P. The impact of computers on the employment of clerks and managers. Industrial and Labor Relations Review, 39 (1986), 175–186.
- Roach, S.S. Services under siege—the restructuring imperative. Harvard Business Review, 69, 5 (September-October 1991), 82–91.
- Smith, S.B. Computer-Based Production and Inventory Control. Englewood Cliffs, NJ: Prentice-Hall, 1989.
- Strassman, P. The Business Value of Computers. New Canaan, CT: Information Economics Press, 1990.
- Weill, P. The relationship between investments in information technology and firm performance: a study of the valve manufacturing sector. Infromation Systems Research, 3, 4 (December 1992), 307–333.
- Wilson, D. Assessing the impact of information technology on organizational performance. Strategic Information Technology Management. Harrisburg, PA: Idea Group Publishing, 1993.