References
- Baxter , L.A. 1984 . An investigation of compliance‐gaining as politeness . Human Communication Research , 10 : 427 – 456 .
- Brown , P. and Levinson , S. 1978 . “ Universals in language use: Politeness phenomena ” . In Questions and politeness , Edited by: Goody , E.N. 56 – 289 . Cambridge : Cambridge University Press .
- Brown , P. and Levinson , S. 1987 . Politeness: Some universals in language use , Cambridge : Cambridge University Press .
- Canary , D.J. and Spitzberg , B.H. 1989 . A model of the perceived competence of conflict strategies . Human Communication Research , 15 : 630 – 649 .
- Clark , H.H. and Schunk , D.H. 1980 . Polite responses to polite requests . Cognition , 8 : 111 – 143 .
- Cody , M. and McLaughlin , M.L. 1980 . Perceptions of compliance‐gaining situations: A dimensional analysis . Communication Monographs , 47 : 132 – 148 .
- Cody , M. and McLaughlin , M.L. 1985 . “ Models for the sequential construction of accounting episodes: Situational and interactional constraints on message selection and evaluation ” . In Sequence and pattern in communicative behavior , Edited by: Street , R.L. and Cappella , J.N. 50 – 69 . London : Edward Arnold .
- Coupland , N. , Grainger , K. and Coupland , J. 1988 . Politeness in context: Intergenerational issues . Language in Society , 17 : 253 – 262 .
- Craig , R.T. , Tracy , K. and Spisak , F. 1986 . The discourse of requests: Assessment of a politeness approach . Human Communication Research , 12 : 437 – 468 .
- Dillard , J.P. and Burgoon , M. 1985 . Situational influences on the selection of compliance‐gaining messages: Two tests of the predictive utility of the Cody‐McLaughlin typology . Communication Monographs , 52 : 289 – 304 .
- Donohue , W.A. and Diez , M.E. 1985 . Directive use in negotiation interaction . Communication Monographs , 52 : 305 – 318 .
- Ervin‐Tripp , S. 1976 . Is Sybil there? The structure of some American English directives . Language in Society , 5 : 25 – 66 .
- Folger , J.P. , Hewes , D.E. and Poole , M.S. 1984 . “ Coding social interaction ” . In Progress in communication sciences , Edited by: Dervin , B. and Voight , M.J. 115 – 161 . Norwood, NJ : Ablex .
- Goffman , E. 1959 . The presentation of self in everyday life , New York : Doubleday .
- Goffman , E. 1967 . Interaction ritual: Essays in face‐to‐face behavior , Chicago : Adrine .
- Heider , F. 1958 . The psychology of interpersonal relations , New York : Wiley .
- Jackson , S. and Jacobs , S. 1983 . Generalizing about messages: Suggestions for design and analysis of experiments . Human Communication Research , 9 : 169 – 191 .
- Jacobs , S. and Jackson , S. 1989 . “ Building a model of conversational argument ” . In Rethinking communication: Vol 2., paradigm exemplar , Edited by: Dervin , B. , Grossberg , L. , O'Keefe , B.J. and Wartella , E. Vol 2 , 172 – 187 . Newbury Park, CA : Sage .
- Kelley , H.H. 1967 . “ Attribution theory in social psychology ” . In Nebraska symposium on motivation , Edited by: Levine , D. Vol. 15 , 192 – 240 . Lincoln, NE : University of Nebraska Press .
- Krippendorff , K. 1980 . Content analysis: An introduction to its methodology , Beverly Hills : Sage .
- Labov , W. and Fanshel , D. 1977 . Therapeutic discourse: Psychotherapy as conversation , New York : Academic Press .
- Levinson , S.C. 1981 . Some pre‐observations on the modeling of dialogue . Discourse Processes , 4 : 93 – 116 .
- Levinson , S.C. 1983 . Pragmatics , Cambridge : Cambridge University Press .
- Lim , T.S. . A new model of politeness in discourse . Paper presented to the annual meeting of the Speech Communication Association . New Orleans.
- Lim , T.S. 1990 . “ Politeness behavior in social influence situations ” . In Seeking compliance: The production of interpersonal influence messages , Edited by: Dillard , J. 75 – 86 . Scottsdale, AZ : Gorsuch‐Scarisbrick .
- Lim , T.S. and Bowers , J.W. 1991 . Facework: Solidarity, approbation, and tact . Human Communication Research , 17 : 415 – 450 .
- McCall , G.J. and Simmons , J.L. 1978 . Identities and interactions , New York : Free Press .
- McLaughlin , M.L. , Cody , M.J. and Robey , C.S. 1980 . Situational influences on the selection of strategies to resist compliance‐gaining attempts . Human Communication Research , 7 : 14 – 36 .
- McCroskey , J.C. and McCain , T.A. 1974 . The measurement of interpersonal attraction . Speech Monographs , 41 : 261 – 266 .
- Mulac , A. 1975 . Evaluation of the Speech Dialect Attitudinal Scale . Speech Monographs , 42 : 184 – 189 .
- Mulac , A. 1976 . Assessment and application of the revised Speech Dialect Attitudinal Scale . Communication Monographs , 43 : 238 – 245 .
- O'Keefe , B.J. and Delia , J.G. 1985 . “ Psychological and interactional dimensions of communicative development ” . In Recent advances in language, communication, and psychology , Edited by: Giles , H. and St. Clair , R.N. 41 – 85 . Hillsdale, NJ : Lawrence Erlbaum .
- O'Keefe , B.J. and Shepherd , G.J. 1987 . The pursuit of multiple objectives in face‐to‐face persuasive interactions: Effects of construct differentiation on message organization . Communication Monographs , 54 : 396 – 419 .
- Penman , R. 1990 . Facework and politeness: Multiple goals in courtroom discourse . Journal of Language and Social Psychology , 9 : 15 – 38 .
- Petronio , S. 1984 . Communication strategies to reduce embarrassment: Differences between men and women . Western Journal of Speech Communication , 48 : 28 – 38 .
- Roloff , M.E. , Janiszewkski , C.A. , McGrath , M.A. , Burns , C.S. and Manrai , L.A. 1988 . Acquiring resources from intimates: When obligation substitutes for persuasion . Human Communication Research , 14 : 364 – 396 .
- Searle , J.R. 1969 . Speech acts: An essay in the philosophy of language , Cambridge : Cambridge University Press .
- Searle , J.R. 1975 . “ Indirect speech acts ” . In Syntax and semantics 3: Speech acts , Edited by: Cole , P. and Morgan , J.L. 59 – 82 . New York : Academic Press .
- Searle , J.R. 1976 . A classification of illocutionary acts . Language in Society , 5 : 1 – 23 .
- Schimanoff , S.B. 1987 . Types of emotional disclosures and request compliance between spouses . Communication Monographs , 54 : 85 – 100 .
- Streeck , J. 1980 . Speech acts in interaction: A critique of Searle . Discourse Processes , 3 : 133 – 154 .
- Tracy , K. 1990 . “ The many faces of facework ” . In The handbook of language and social psychology , Edited by: Giles , H. and Robinson , P. 209 – 226 . Chichester, , England : John Wiley .
- Weiner , B.A. 1979 . A theory of motivation for some classroom experiences . Journal of Educational Psychology , 71 : 3 – 25 .
- Weinstein , E.A. 1969 . “ The development of interpersonal competence ” . In Handbook of socialization theory and research , Edited by: Goslin , D.A. 753 – 774 . Chicago : Rand McNally .
- Wilson , S.R. “ Face and facework in negotiation ” . In Communication perspectives on negotiation , Edited by: Putnam , L.L. and Roloff , M.E. Newbury Park, CA : Sage . (in press)
- Wilson , S.R. 1990 . Development and test of a cognitive rules model of interaction goals . Communication Monographs , 57 : 81 – 103 .
- Wilson , S.R. , Meischke , H. and Kim , M.S. . Arevised analysis of directives and face: Implications for argument and negotiation . Proceedings of the second international conference on argumentation . Edited by: van Eemeren , F.H. , Grootendorst , R. , Blair , J.A. and Willard , C.A. pp. 470 – 480 . Amsterdam, , the Netherlands : SICSAT .
- Wilson , S.R. and Putnam , L.L. 1990 . “ Interaction goals in negotiation ” . In Communication yearbook , Edited by: Anderson , J. Vol. 13 , 374 – 406 . Beverly Hills : Sage .