The Influence of Employee Burnout Syndrome on the Expression of Organizational Dissent

References

• Dozier , J. B. & Miceli , M. P. ( 1985 ). Potential predictors of whistle-blowing: A prosocial behavior perspective . Academy of Management Review , 10 , 823 – 836 .
   Web of Science ®Google Scholar
• Drake , B. & Yadama , G. N. ( 1996 ). A structural equation model of burnout and job exit . Social Work Research , 20 , 179 – 188 .
   Web of Science ®Google Scholar
• Garman , A. N. , Corrigan , P. W. , & Morris , S. ( 2002 ). Staff burnout and patient satisfaction: Evidence of relationships at the care unit level . Journal of Occupational Behavior , 7 , 235 – 241 .
   Google Scholar
• Gordon , W. I. ( 1988 ). Range of employee voice . Employee Responsibilities and Rights Journal , 4 , 283 – 299 .
   Google Scholar
• Kassing , J. W. ( 1997 ). Articulating, antagonizing, and displacing: A model of employee dissent . Communication Studies , 48 , 311 – 332 .
   Google Scholar
• Kassing , J. W. ( 1998 ). Development and validation of the organizational dissent scale . Management Communication Quarterly , 12 , 183 – 229 .
   Google Scholar
• Kassing , J. W. ( 2000a ). Investigating the relationship between superior-subordinate relationship quality and employee dissent . Communication Research Reports , 17 , 58 – 70 .
   Google Scholar
• Kassing , J. W. ( 2000b ). Exploring the relationship between workplace freedom of speech, organizational identification, and employee dissent . Communication Research Reports , 17 , 387 – 397 .
   Google Scholar
• Kassing , J. W. & Armstrong , T. A. ( 2002 ). Someone's going to hear about this: Examining the association between dissent-triggering events and employees' dissent expression . Management Communication Quarterly , 16 , 39 – 66 .
   Google Scholar
• Kassing , J. W. & Avtgis , T. A. ( 1999 ). Examining the relationship between organizational dissent and aggressive communication . Management Communication Quarterly , 13 , 100 – 115 .
   Google Scholar
• Kassing , J. W. & Avtgis , T. A. ( 2001 ). Dissention in the organization as it relates to control expectancies . Communication Research Reports , 18 , 255 – 264 .
   Google Scholar
• Maslach , C. ( 1993 ). Burnout: A multidimensional perspective . In W. B. Schaufeli , C. Maslach , & T. Marek (Eds.), Professional burnout: Recent developments in theory and research (pp. 19 – 32 ). Washington , DC : Taylor & Francis .
   Google Scholar
• Maslach , C. ( 2003 ). Job burnout: New directions in research and intervention . Current Directions in Psychological Science , 12 , 189 – 192 .
   Web of Science ®Google Scholar
• Maslach , C. & Goldberg , J. ( 1998 ). Prevention and burnout: New perspectives . Applied and Preventive Psychology , 7 , 63 – 74 .
   Web of Science ®Google Scholar
• Maslach , C. , Jackson , S. E. , & Leiter , M. P. ( 1996 ). Maslach burnout inventory manual () , 3rd ed. . Palo Alto , Calif : Consulting Psychologists Press .
   Google Scholar
• Miller , K. I. , Birkholt , M. , Scott , C. , & Stage , C. ( 1995 ). Empathy and burnout in human service work: An extension of a communication model . Communication Research , 22 , 123 – 147 .
   Web of Science ®Google Scholar
• Miller , K. I. , Stiff , J. B. , & Hartman-Ellis , B. ( 1988 ). Communication and empathy as precursors to burnout among human service workers . Communication Monographs , 55 , 250 – 265 .
   Web of Science ®Google Scholar
• Near , J. P. & Jensen , T. C. ( 1983 ). The whistleblowing process: Retaliation and perceived effectiveness . Work and Occupations , 10 , 3 – 28 .
   Web of Science ®Google Scholar
• Redding , W. C. ( 1985 ). Rocking boats, blowing whistles, and teaching speech communication . Communication Education , 34 , 245 – 258 .
   Web of Science ®Google Scholar
• Sprague , J. A. & Ruud , G. L. ( 1988 ). Boat-rocking in the high technology culture . American Behavioral Scientist , 32 , 169 – 193 .
   Web of Science ®Google Scholar
• Stewart , L. P. ( 1980 ). “Whistle blowing”: Implications for organizational communication . Journal of Communication , 30 , 90 – 101 .
   Web of Science ®Google Scholar
• Taber , K. R. & Avtgis , T. A. ( 2005 ). “I laughed so hard my side hurts, or is that an ulcer?” The relationship between work humor, job stress, and burnout among print media employees , Pittsburgh , Penn : Eastern Communication Association .
   Google Scholar