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Communication Research Reports Volume 28, 2011 - Issue 1
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Original Articles

Organizational Change Management: A Test of the Effectiveness of a Communication Plan

Cynthia B. Torppa Department of Communication Studies, Marshall UniversityCorrespondence[email protected]
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Keith L. Smith Department of Human and Community Resource Development and Gist Chair in Extension Education and Leadership, The Ohio State UniversityView further author information
Pages 62-73 | Published online: 02 Feb 2011

References

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  • Kanter , R. M. , Stein , B. A. , & Jick , T. D. (1992). The challenge of organizational change . New York , NY : Free Press.
  • Klein , S. M. ( 1996 ). A management communication strategy for change . Journal of Organizational Change Management , 9 , 32 – 46 .
  • Lewin , K. ( 1947 ). Frontiers in group dynamics . Human Relations , 1 , 5 – 41 .
  • Walker , H. J. , Armenakis , A. A. , & Bernerth , J. B. ( 2007 ). Factors influencing organizational change efforts: An integrative investigation of change content, context, process and individual difference . Journal of Organizational Change , 20 , 761 – 773 .
  • Wanous , J. , Reichers , A. E. , & Austin , J. T. ( 2000 ). Cynicism about organizational change . Group and Organizational Management , 25 , 132 – 115 .

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