Understanding the Wired Workplace: The Effects of Job Characteristics on Employees' Personal Online Communication at Work

References

• Allen , M. W. , Walker , K. L. , Coopman , S. J. , & Hart , J. L. ( 2007 ). Workplace surveillance and managing privacy boundaries . Management Communication Quarterly , 21 ( 2 ), 172 – 200 .
   Web of Science ®Google Scholar
• Alvesson , M. ( 1995 ). Managing knowledge-intensive companies . New York , NY : De Gruyter .
   Google Scholar
• Alvesson , M. ( 2001 ). Knowledge work: Ambiguity, image and identity . Human Relations , 54 , 863 – 886 .
   Web of Science ®Google Scholar
• Alvesson , M. ( 2004 ). Knowledge work and knowledge-intensive firms . Oxford , UK : Oxford University Press .
   Google Scholar
• Anandarajan , M. , & Simmers , C. A. ( 2005 ). Developing human capital through personal web use in the workplace: Mapping employee perceptions . Communications of the AIS , 15 , 776 – 791 .
   Google Scholar
• Anandarajan , M. , Paravastu , N. , & Simmers , C. A. ( 2006 ). Perceptions of personal web usage in the workplace: A Q-methodology approach . CyberPsychology & Behavior , 9 , 325 – 335 .
   PubMedGoogle Scholar
• Antoni , C. , & Hertel , G. ( 2009 ). Team processes, their antecedents and consequences: Implications for different types of teamwork . European Journal of Work and Organizational Psychology , 18 ( 3 ), 253 – 266 .
   Web of Science ®Google Scholar
• Bandura , A. (1991). Social cognitive theory of self-regulation. Organizational Behavior and Human Decision Processes , 50, 248–287.
   Web of Science ®Google Scholar
• Barker , J. R. ( 1993 ). Tightening the iron cage: Concertive control in self-managing teams . Administrative Science Quarterly , 38 , 408 – 437 .
   Web of Science ®Google Scholar
• Barker , J. R. ( 1999 ). The discipline of teamwork . Newbury Park , CA : Sage .
   Google Scholar
• Blacker , F. ( 1995 ). Knowledge, knowledge work, and organizations: An overview and interpretation . Organization Studies , 16 , 16 – 36 .
   Google Scholar
• Botan , C. H. ( 1996 ). Communication work and electronic surveillance: A model for predicting panoptic effects . Communication Monographs , 63 , 293 – 313 .
   Web of Science ®Google Scholar
• Cohen , J. , & Cohen , P. ( 1983 ). Applied multiple regression/correlation analysis for the behavioral sciences () , 2nd ed. . Hillsdale , NJ : Lawrence Erlbaum Associates .
   Google Scholar
• DeVaro , J. ( 2008 ). The effects of self-managed and closely managed teams on labor productivity and product quality: An empirical analysis of a cross-section of establishments . Industrial Relations , 47 , 659 – 697 .
   Web of Science ®Google Scholar
• DeVaro , J. , Li , R. , & Brookshire , D. ( 2007 ). Analysing the job characteristics model: New support from a cross-section of establishments . International Journal of Human Resource Management , 18 , 986 – 1003 .
   Web of Science ®Google Scholar
• D'Urso , S. C. ( 2006 ). Who's watching us at work? Toward a structural-perceptual model of electronic monitoring and surveillance in organizations . Communication Theory , 16 , 281 – 303 .
   Web of Science ®Google Scholar
• D'Urso , S. C. , & Pierce , K. M. ( 2009 ). Connected to the organization: A survey of communication technologies in the modern organizational landscape . Communication Research Reports , 26 ( 1 ), 75 – 81 .
   Google Scholar
• Eastin , M. S. , Glynn , C. J. , & Griffiths , R. P. ( 2006 ). Self-regulation of communication technology in the workplace . In M. Anandarajan , T. Teo & C. Simmers (Eds.), The Internet and workplace transformation (pp. 28 – 40 ). Armonk , NY : M. E. Sharpe .
   Google Scholar
• Frenkel , S. , Korczynski , M. , Donoghue , L. , & Shire , K. ( 1995 ). Re-constituting work: Trends towards knowledge work and info-normative control . Work, Employment & Society , 9 , 773 – 796 .
   Web of Science ®Google Scholar
• Fried , Y. , & Ferris , G. R. ( 1987 ). The validity of the job characteristics model: A review and meta-analysis . Personnel Psychology , 40 , 287 – 322 .
   Web of Science ®Google Scholar
• Garrett , R. K. , & Danziger , J. N. ( 2008 ). On cyberslacking: Workplace status and personal Internet use at work . CyberPsychology & Behavior , 11 , 287 – 292 .
   PubMedGoogle Scholar
• Hackman , J. R. , & Oldham , G. R. ( 1975 ). Development of the job diagnostic survey . Journal of Applied Psychology , 60 , 159 – 170 .
   Web of Science ®Google Scholar
• Hackman , J. R. , & Oldham , G. R. ( 1980 ). Work redesign . Reading , MA : Addison-Wesley Publishing Company .
   Google Scholar
• Hair , J. F. , Anderson , R. E. , Tatham , R. L. , & Black , W. C. ( 1998 ). Multivariate data anlaysis () , 5th ed. . Upper Saddle River , NJ : Prentice Hall .
   Google Scholar
• Henle , C. A. , & Blanchard , A. L. ( 2008 ). The interaction of work stressors and organizational sanctions on cyberloafing . Journal of Managerial Issues , 20 , 383 – 400 .
   Google Scholar
• Huang , E. Y. , & Lin , S. W. ( 2009 ). Do knowledge workers use e-mail wisely? Journal of Computer Information Systems , 50 , 65 – 73 .
   Web of Science ®Google Scholar
• Kvande , E. ( 2009 ). Work–life balance for fathers in globalized knowledge work: Some insights from the Norwegian context . Gender, Work, and Organization , 16 , 58 – 72 .
   Web of Science ®Google Scholar
• LaFasto , F. , & Larson , C. ( 2001 ). When teams work best . Thousand Oaks , CA : Sage .
   Google Scholar
• Lara , P. Z. M. ( 2006 ). Fear in organizations: Does intimidation by formal punishment mediate the relationship between interactional justice and workplace internet deviance? Journal of Managerial Psychology , 21 , 580 – 592 .
   Google Scholar
• Lara , P. Z. M. ( 2007 ). Relationship between organizational justice and cyberloafing in the workplace: Has ‘anomia’ a say in the matter? CyberPsychology & Behavior , 10 , 464 – 470 .
   PubMedGoogle Scholar
• LaRose , R. , Lin , C. , & Eastin , M. S. ( 2003 ). Unregulated Internet usage: Addiction, habits, or deficient self-regulation . Media Psychology , 5 , 225 – 253 .
   Web of Science ®Google Scholar
• Lim , K. G. (2002). The IT way of loafing on the job: Cyberloafing, neutralizing, and organizational justice. Journal of Organizational Behavior , 23, 675–694.
   Web of Science ®Google Scholar
• Lim , V. K. G. , & Teo , T. S. H. ( 2006 ). Cyberloafing and organizational justice . In M. Anandarajan , T. Teo & C. Simmers (Eds.), The Internet and workplace transformation (pp. 241 – 258 ). Armonk , NY : M. E. Sharpe .
   Google Scholar
• Mahatanankoon , P. , Anandarajan , M. , & Igbaria , M. ( 2004 ). Development of a measure of personal web usage in the workplace . CyberPsychology & Behavior , 7 , 93 – 104 .
   PubMedGoogle Scholar
• Mas , A. , & Moretti , E. ( 2009 ). Peers at work . American Economic Review , 99 , 112 – 145 .
   Web of Science ®Google Scholar
• Maxwell , J. R. ( 2008 ). Work system design to improve the economic performance of the firm . Business Process Management Journal , 14 , 432 – 446 .
   Google Scholar
• Morgeson , F. P. , & Humphrey , S. E. ( 2006 ). The work design questionnaire (WDQ): Developing and validating a comprehensive measure for assessing job design and the nature of work . Journal of Applied Psychology , 91 , 1321 – 1339 .
   PubMed Web of Science ®Google Scholar
• Nonaka , I. ( 1994 ). A dynamic theory of organizational knowledge creation . Organization Science , 5 , 14 – 37 .
   Web of Science ®Google Scholar
• Oravec , J. A. ( 2002 ). Constructive approaches to Internet recreation in the workplace . Communications of the ACM , 45 , 60 – 63 .
   Web of Science ®Google Scholar
• Parker , S. K. , Wall , T. D. , & Cordery , J. L. ( 2001 ). Future work design research and practice: Towards an elaborate model of work design . Journal of Occupational and Organizational Psychology , 74 , 413 – 440 .
   Web of Science ®Google Scholar
• Peterson , S. ( 1992 ). Workplace politicization and its political spillovers: A research note . Economic and Industrial Democracy , 13 , 511 – 524 .
   Web of Science ®Google Scholar
• Procter , S. , & Burridge , M. ( 2008 ). Teamworking and performance: The extent and intensity of teamworking in the 1998 UK Workplace Employee Relations Survey (WERS98) . International Journal of Human Resource Management , 19 , 153 – 168 .
   Web of Science ®Google Scholar
• Román , F. J. ( 2009 ). An analysis of changes to a team-based incentive plan and its effects on productivity, product quality, and absenteeism . Accounting, Organizations and Society , 34 , 589 – 618 .
   Web of Science ®Google Scholar
• Scholarios , D. , & Marks , A. ( 2004 ). Work-life balance and the software worker . Human Resource Management Journal , 14 , 54 – 74 .
   Google Scholar
• Sewell , G. , & Barker , J. R. ( 2006 ). Coercion versus care: Using irony to make sense of organizational surveillance . Academy of Management Review , 31 , 934 – 961 .
   Web of Science ®Google Scholar
• Snyder , J. L. , & Cistulli , M. D. ( 2011 ). The relationship between workplace e-mail privacy and psychological contract violation, and their influence on trust in top management and affective commitment . Communication Research Reports , 28 ( 2 ), 121 – 129 .
   Google Scholar
• Townsend , K. ( 2005 ). Electronic surveillance and cohesive teams: Room for resistance in an Australian call center? New Technology, Work and Employment , 20 , 47 – 59 .
   Web of Science ®Google Scholar
• van den Broek , D. , Barnes , A. , & Townsend , K. ( 2008 ). “Teaming up": Teams and team sharing in call centers . Journal of Industrial Relations , 50 , 257 – 269 .
   Web of Science ®Google Scholar
• Woolley , A. W. ( 2009 ). Putting first things first: outcome and process focus in knowledge work teams . Journal of Organizational Behavior , 30 , 427 – 452 .
   Web of Science ®Google Scholar