1,066
Views
6
CrossRef citations to date
0
Altmetric
Articles

Working up a debt: students as vulnerable consumers

ORCID Icon, &
Pages 274-289 | Received 28 Feb 2017, Accepted 10 Jul 2017, Published online: 21 Oct 2017

References

  • Andreasen, A. R., & Manning, J. (1990). The dissatisfaction and complaining behavior of vulnerable consumers. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behaviour, 3, 12–20.
  • Andrews, B., & Wilding, J. M. (2004). The relation of depression and anxiety to life-stress and achievement in students. British Journal of Psychology, 95(4), 509–521. doi: 10.1348/0007126042369802
  • Baker, S. M., Gentry, J. W., & Rittenburg, T. L. (2005). Building understanding of the domain of consumer vulnerability. Journal of Macromarketing, 25(2), 128–139. doi: 10.1177/0276146705280622
  • Baker, S. M., & Mason, M. (2012). Towards a process theory of consumer vulnerability and resilience: Illuminating its transformative potential. In D. G. Mick, S. Pettigrew, C. Pechmann, & J. L. Ozanne (Eds.), Transformative consumer research for personal and collective wellbeing (pp. 543–564). New York: Routledge.
  • Bennett, S., & Maton, K. (2010). Beyond the ‘digital natives’ debate: Towards a more nuanced understanding of students’ technology experiences. Journal of Computer Assisted Learning, 26(5), 321–331. doi: 10.1111/j.1365-2729.2010.00360.x
  • Berg, L. (2015). Consumer vulnerability: Are older people more vulnerable as consumers than others? International Journal of Consumer Studies, 39(4), 284–293. doi: 10.1111/ijcs.12182
  • BIS. (2013). Student Income and Expenditure Survey 2011/12. Business Innovation and Skills Research Paper Number 115. Retrieved from https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/301467/bis-14-723-student-income-expenditure-survey-2011-12.pdf
  • Braunsberger, K., Lucas, L., & Roach, D. (2004). The effectiveness of credit-card regulation and vulnerable customers. Journal of Services Marketing, 18(5), 358–370. doi: 10.1108/08876040410548285
  • Brennan, C., & Coppack, M. (2008). Consumer empowerment: Global context, UK strategies and vulnerable consumers. International Journal of Consumer Studies, 32(4), 306–313. doi: 10.1111/j.1470-6431.2007.00640.x
  • Brennan, L., Zevallos, Z., & Binney, W. (2011). Vulnerable consumers and debt: Can social marketing assist? Australasian Marketing Journal, 19(3), 203–211. doi: 10.1016/j.ausmj.2011.05.007
  • Bryman, A. (2012). Social research methods (4th ed.). Oxford: OUP.
  • Carney, C., McNeish, S., & McColl, J. (2005). The impact of part time employment on students’ health and academic performance: A Scottish perspective. Journal of Further and Higher Education, 29(4), 307–319. doi: 10.1080/03098770500353300
  • Ceschin, F., Rakowski, R., & de Vere, I. (2016). The influence of work placement on the academic achievement of undergraduate design students. The Design Journal, 20(2), 1–20.
  • Christie, H., Munro, M., & Rettig, H. (2002). Accommodating students. Journal of Youth Studies, 5(2), 209–235. doi: 10.1080/13676260220134458
  • Commuri, S., & Ekici, A. (2008). An enlargement of the notion of consumer vulnerability. Journal of Macromarketing, 28(2), 183–186. doi: 10.1177/0276146708316049
  • Cooke, R., Barkham, M., Audin, K., Bradley, M., & Davy, J. (2004). Student debt and its relation to student mental health. Journal of Further and Higher Education, 28(1), 53–66. doi: 10.1080/0309877032000161814
  • Cude, B., Lawrence, F., Lyons, A., Metzger, K., LeJeune, E., Marks, L., & Machtmes, K. (2006). College students and financial literacy: What they know and what we need to learn. Proceedings of the Eastern Family Economics and Resource Management Association, 102(9), 106–109.
  • Davies, E., & Lea, S. E. (1995). Student attitudes to student debt. Journal of Economic Psychology, 16(4), 663–679. doi: 10.1016/0167-4870(96)80014-6
  • Devlin, J. F. (2006, April 20–21). An evaluation of policy initiatives designed to aid financial services decision making by low to medium income and vulnerable consumers. Consumers in the Knowledge-based Economy Workshop, Lancaster.
  • Easterby-Smith, M., Thorp, R., & Jackson, P. (2015). Management and business research (5th ed.). London: Sage Publications.
  • European Commission. (2016). Consumer vulnerability in the EU’s key markets. Retrieved January 13, 2017, from http://ec.europa.eu/consumers/consumer_evidence/market_studies/vulnerability/index_en.htm
  • FCA. (2015). Consumer vulnerability. Financial Conduct Authority. Occasional Paper Number 8. Retrieved from www.fca.org.uk
  • Fleischer, S., & Bassett, A. (2014). The Winn Report: The financial situation of students at the University of Brighton 2013-14. SSPACR Social Science Policy and Research Centre. University of Brighton.
  • Gaudecker, H., & Von, M. (2015). How does household portfolio diversification vary with financial literacy and financial advice? The Journal of Finance, 70(2), 489–507. doi: 10.1111/jofi.12231
  • Gracia, L. (2010). Accounting students’ expectations and transition experiences of supervised work experience. Accounting Education: An International Journal, 19(1-2), 51–64. doi: 10.1080/09639280902886033
  • Ha, H. (2013). Credit card use and debt by female students: A case study in Melbourne, Australia. Youth Studies Australia [online], 32(4), 57–71.
  • Hogarth, J. M., & Hilgert, M. A. (2002). Financial knowledge, experience and learning preferences: Preliminary results from a new survey on financial literacy. Consumer Interest Annual, 48(1), 1–7.
  • Hogg, M., Howells, G., & Milman, D. (2007). Consumers in the Knowledge-Based Economy (KBE): what creates and/or constitutes consumer vulnerability in the KBE? Journal of Consumer Policy, 30, 151–158. doi: 10.1007/s10603-007-9030-9
  • Howse, P. (2014). Government ‘overestimates’ student loan repayments. BBC News. Retrieved February 8, 2017, from www.bbc.co.uk/news/education
  • ilc-uk. (2015). Planning tomorrow today. London: International Longevity Centre-UK.
  • Jessop, D. C., Herberts, C., & Solomon, L. (2005). The impact of financial circumstances on student health. British Journal of Health Psychology, 10(3), 421–439. doi: 10.1348/135910705X25480
  • Johnson, S. (2013). Debt, over-indebtedness and wellbeing: An exploration. In I. Guerin, S. Morvant-Roux, & M. Villarreal (Eds.), Over-indebtedness and financial inclusion (pp. 213–222). Abingdon: Routledge.
  • Jones, C. M., Green, J. P., & Higson, H. E. (2015). Do work placements improve final year academic performance or do high-caliber students choose to do work placements? Studies in Higher Education, 42(6), 1–17.
  • Khalili-Tari, D. (2016). Students could benefit more in their careers, and life, if they got financial literacy lessons at university. The Independent. Retrieved from http://www.independent.co.uk/student/istudents/student-finances-understanding-money-university-credit-loans-graduate-career-a7079211.html
  • Lawrence, E. C., & Elliehausen, G. (2008). A comparative analysis of payday loan customers. Contemporary Economic Policy, 26(2), 299–316. doi: 10.1111/j.1465-7287.2007.00068.x
  • Lewis, B. R., & Bingham, G. H. (1991). The youth market for financial services. International Journal of Bank Marketing, 9(2), 3–11. doi: 10.1108/02652329110001143
  • Mandell, L., & Klein, L. S. (2007). Motivation and financial literacy. Financial Services Review, 16(2), 105–116.
  • Morgan, F. W., Schuler, J. J., & Stoltman, J. J. (1995). A framework for examining the legal status of vulnerable consumers. Journal of Public Policy and Marketing, 14(2), 267–277.
  • National Union of Students. (2013). The pound in your pocket: Summary report. Retrieved February 19, 2015, from http://www.poundinyourpocket.org.uk/downloads/PIYP_Summary_Report.pdf
  • Office for National Statistics. (2017, January). UK consumer price inflation: Jan 2017. Retrieved February 24, 2017, from https://www.ons.gov.uk/economy/inflationandpriceindices/bulletins/consumerpriceinflation/jan2017
  • Ofgem. (2013). Consumer vulnerability strategy. Retrieved January 5, 2017, from https://www.ofgem.gov.uk/ofgem-publications/75550/consumer-vulnerability-strategy-pdf
  • Peñaloza, L., & Barnhart, M. (2011). Living U.S. Capitalism: The normalization of credit/debt. Journal of Consumer Research, 38(4), 743–762. doi: 10.1086/660116
  • Richardson, T., Elliott, P., & Roberts, R. (2013). The relationship between personal unsecured debt and mental and physical health: A systematic review and meta-analysis. Clinical Psychology Review, 33(8), 1148–1162. doi: 10.1016/j.cpr.2013.08.009
  • Ringold, D. J. (1995). Social criticisms of target marketing: Process or product? American Behavioral Scientist, 38(February), 578–592. doi: 10.1177/0002764295038004008
  • Rivard, N. (2002). Money management 101 needed: Credit card use is up among students; financial literacy down. University Business, 5(9), 17.
  • Roberts, R., Golding, J., Towell, T., Reid, S., Woodford, S., Vetere, A., & Weinreb, I. (2000). Mental and physical health in students: The role of economic circumstances. British Journal of Health Psychology, 5(3), 289–297. doi: 10.1348/135910700168928
  • Roberts, R., Golding, J., Towell, T., & Weinreb, I. (1999). The effects of economic circumstances on British students’ mental and physical health. Journal of American College Health, 48(3), 103–109. doi: 10.1080/07448489909595681
  • Save the Student. (2015). Student Money Survey 2014 – Results. Retrieved February 19, 2015, from http://www.savethestudent.org/money/student-money-survey-results.html
  • Seaward, H. G., & Kemp, S. (2000). Optimism bias and student debt. New Zealand Journal of Psychology, 29(1), 17–19.
  • Sillence, E., & Briggs, P. (2007). Please advise: Using the internet for health and financial advice. Computers in Human Behavior, 23(1), 727–748. doi: 10.1016/j.chb.2004.11.006
  • Smith, N. C., & Cooper-Martin, E. (1997). Ethics and target marketing: The role of product harm and consumer vulnerability. Ethics and Target Marketing, 61(July), 1–20.
  • StepChange. (2016). The credit safety net: How unsustainable credit can lead to problem debt and what can be done about it. StepChange Debt Charity. Retrieved June 23, 2017, from https://www.stepchange.org/Portals/0/documents/Reports/StepChange_Debt_Charity_credit_safety_net_report.pdf
  • Tetlow, G. (2016). Two-thirds of UK Students ‘will never pay off debt’. Financial Times. Retrieved January 15, 2017, from https://www.ft.com/content/55f4a6f6-3eab-11e6-9f2c-36b487ebd80a
  • Tuncay, L., & Otnes, C. (2008). The use of persuasion management strategies by identity-vulnerable consumers: The case of urban heterosexual male shoppers. Journal of Retailing, 84(4), 487–499. doi: 10.1016/j.jretai.2008.09.004

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.