References
- Akkermans, H. and van Helden, K. “Vicious and virtuous cycles in ERP implementation: A case study of interrelations between critical success factors,” European Journal of Information Systems, 11:1, 2002, pp. 35–46.
- Abdinnour-Helm, S., Lengnick-Hall, M.L. and Lengnick-Hall, C.A. “Pre-implementation attitudes and organizational readiness for implementing an Enterprise Resource Planning system,” European Journal of Operational Research, 146, pp. 2003, 258–273.
- Ahituv, N., Neumann, S. and Zviran, M. “A system of development methodology for ERP systems,” Journal of Computer Information Systems, 42:3, 2002, pp. 56–67.
- Al-Mashari, M. and Zairi, M. “The effective application of SAP R/3: A proposed model of best practice,” Logistic Information Management, 13:3, 2000, pp. 156–166.
- Al-Mashari, M. “Enterprise resource planning (ERP) systems: A research agenda,” Industrial Management and Data Systems, 103:1, 2003, pp. 22–27.
- Amoako-Gyampah, K. “ERP implementation factors: A comparison of managerial and end-user perspectives”, Business Process Management Journal, 10:2, 2004, pp. 171–183.
- AMR Research. $17 Billion Expected Future Growth in Enterprise Applications Market, http://www.amrresearch.com/Content/View.asp?pmillid=18789, 2005. Accessed on March 13, 2006.
- Armstrong, J.S. and Overton, T.S. “Estimating non-response bias in mail surveys,” Journal of Marketing Research, 14, 1977, pp. 396–402.
- Bakos, J. Y. “Dependent variables for the study of firm and industry-level impacts of information technology,” Proceedings of 8th. International Conference on Information Systems (ICIS), Pittsburg, PA, 1987.
- Ballantine, J., Bonner, M., Levy, M., Martin, A., Munro, I. and Powell, P.L. “Developing a 3-D model of information systems success.” In, Garrity, E. and G.L. Sanders (Eds). Information Systems Success Measurement, Idea Group Publishing, Hershey, PA, 1987.
- Barclay, D., Thompson, R. and Higgins, C. “The partial least square approach to casual modeling: Personal computer adoption and use as an illustration,” Technology Studies: Specials Issue on Research Methodology, 2:2, 1995, pp. 285–324.
- Benjamin, R.I., Dickinson, C. Jr. and Rockart, J.F. “Changing role of the corporate information systems officer,” MIS Quarterly, 9:3, 1985, pp. 177–188.
- Bernroider, E. and Koch, S. “ERP selection process in midsize and large organizations,” Business Process Management Journal, 7:3, 2001, pp. 251–257.
- Bingi, P., Sharma, M. and Godla, J. “Critical issues affecting an ERP implementation,” Information Systems Management, 16:3, 1999, pp. 7–14.
- Buonanno, G., Faverio, P., Pigni, F., Ravarini, A., Sciuto, D. and Tagliavini, M. “Factors affecting ERP system adoption: A comparative analysis between SMEs and large companies,” Journal of Enterprise Information Management, 18:4, 2005, pp. 384–426.
- Chin, W.W., Marcolin, B.L. and Newsted, P. R. “A partial least square latent variable modeling approach for measuring interaction effects: Results from a Monte Carlo simulation study and voice mail emotion/adoption study,” Proceedings of the 17th. ICIS, Cleveland, OH, 1996.
- Chin, W. “Issues and opinion on structural equation modeling,” MIS Quarterly, 22:1, 1998, vii–xvi.
- Chin, W. “Tutorial - Partial least squares for researchers: An overview and presentation of recent advances using the PLS approach,” Proceedings of ICIS, Brisbane, Australia, 2000.
- Choe, J.M. “The relationships among performance of accounting information systems, influence factors, and evolution level of information systems,” Journal of MIS, 12:4, 1996, pp. 215–239.
- Clouther, S. “Industrial ERP Market Turns Positive after Years of Declining Revenues,” ARC Advisory Group. http://www.arcwire.com/Newsmag/ent/erp081204.asp, 2004. Accessed on August 9, 2005.
- Computerwoche “Showdown between SAP and Microsoft,” http://www.abc-computers.com/news/navisionshowdown1.pdf, 2003. Accessed on February 2, 2006.
- Cohen, J. Statistical Power Analysis for the Behavioral Sciences (2nd Edn.), Lawrence Erlbaum Associates, Hillsdale, NJ, 1988.
- Cragg, P.B. and King, M. “Small-firm computing: Motivators and inhibitors,” MIS Quarterly, 17:1, 1993, pp. 47–60.
- Daft, R.L. Organization Theory and Design. (6th. Edn), International Thomson Publishing, OH, 1998.
- Davenport, T. “Putting the enterprise into the enterprise system,” Harvard Business Review, 76:4, 1998, pp. 121–131.
- Davenport, T. Mission Critical, Harvard Business School Press, Boston, MA, 2000.
- DeLone, W.H., McLean, E.R. “Information systems success: The quest for the dependable variable,” Information Systems Research, 3:1, 1992, pp. 60–95.
- Donaldson, L. The Contingency Theory of Organizations, Sage Publication, CA, 2001.
- Duplaga, E.A. and Astani, M. “Implementing ERP in manufacturing,” Information System Management, 20:3, 2003, pp. 68–75.
- Ein-Dor, P. and Segev, E. “Organizational context and the success of management information systems,” Management Science, 24:10, 1978, pp. 1064–1077.
- Esteves, J. and Pastor, J. “Enterprise resource planning systems research: An annotated bibliography,” CAIS, 7:8, 2001, pp. 1–52.
- Essex, P.A., Magal, S.R. and Masteller, D.E. “Determinants of information center success,” Journal of Management information Systems, 15:2, 1998, pp. 95–117.
- European Commission [EC]. SME definition: Commission Recommendation http://europa.eu.int/comm/enterprise/enterprise_policy/sme_definition/index_en.htm, 2003. Accessed on March 2, 2006.
- Fisher, D.M., Fisher, S.A., Kiang, M.Y. and Chi, R.T. “Evaluating mid-Level ERP software,” Journal of Computer Information Systems, 45:1, 2004, pp. 38–46.
- Fornell, C. and Larcker, D.F. “Evaluating structural equations models with unobservable variables and measurement error,” Journal of Marketing Research, 8, 1981, pp. 39–50.
- Fry, L. “Technology-structure research: Three critical issues,” Academy of Management Journal, 25:3, 1982, pp. 532–552.
- Gable, G., Sedera, D. and Chan T. “Enterprise systems success: A measurement model,” Proceedings of the 24th. ICIS, 2003, 576–591.
- Gefen, D., Straub, D.W. and Boudreau, M. “Structural equation modeling and regression: Guidelines for research practice,” Communications of AIS, 4:7, 2000, pp. 1–76.
- Gremillion, L.L. “Organization size and information systems use: An empirical study,” Journal of Management information Systems, 1:2, 1984, pp. 4–17.
- Grover, V., Jeong, S.R. and Segars, A.H. “Information systems effectiveness: The construct space and patterns of application,” Information and Management, 31, 1996, pp. 177–191.
- Hair, J.F. Jr., Anderson, R. E., Thatham, R.L. and Black, W.C. Multivariate Data Analysis, Prentice-Hall International, Inc., Upper Saddle River, NJ. 1998.
- Hamilton, S. and Chervany, N.L. “Evaluating information system effectiveness — Part I: Comparing evaluation approaches,” MIS Quarterly, 5:3, 1981, pp. 55–69.
- Ho, C., Wu, W. and Tai, Y. “Strategies for the adaptation of ERP systems,” Industrial Management and Data Systems, 104:3, 2004, pp. 234–251.
- Hofstede, G. Cultures Consequences: International Differences in Work-Related Values, Sage Publications Beverly Hills, CA, 1984.
- Holland, C.P. and Light, B. “A critical success factors model for ERP implementation,” IEEE Software, May/June, 1999, pp. 411–416.
- Hong, K. and Kim, Y. “The critical success factors for ERP implementation: An organizational fit perspective,” Information and Management, 40, 2002, pp. 25–40.
- Hunton, J.E., Lippincott, B. and Reck, J.L. “Enterprise resource planning systems: Comparing firm performance of adopter and nonadopters,” International Journal of Accounting Information Systems, 4, 2003, pp. 165–184.
- Ifinedo, P. “Do Organisational-technological contingency factors influence the perception of ERP systems success? An exploratory study in the Baltic-Nordic region of Europe,” Proceedings of the IBIMA Conference, Lisbon, Portugal, 2005.
- Ifinedo, P. and Nahar, N. “Quality, impact and success of ERP systems: A study involving some firms in the Nordic-Baltic region,” Journal of Information Technology Impact, 6:1, 2006, pp. 19–46.
- Ifinedo, P. “Extending the Gable et al. enterprise systems success measurement model: A preliminary study,” Journal of Information Technology Management, 17:1, 2006a, pp. 14–33.
- Iflnedo, P. “Key information systems management issues in Estonia for the 2000s and a comparative analysis,” Journal of Global Information Technology Management, 9:2, 2006b, pp. 22–44
- Igbaria, M. “End-user computing effectiveness: A structural equation model,” Omega: International Journal of Management Science, 18:6, 1990, pp. 637–652.
- Jones, M. and Price, L.R. “Organizational knowledge sharing in ERP implementation: A multiple case study analysis,” Proceedings of the 22nd. International Conference on Information Systems, New Orleans, Louisiana, 2001.
- Kanungo, S., Sadavarti, S. and Srinivas, Y. “Relating IT strategy and organizational culture: An empirical study of public sector units in India,” Journal of Strategic Information Systems, 10, 2001, pp. 29–57.
- Kappos, A. Organizational Culture and the Achievement of ERP Strategic Advantages and BPR Performance Improvements, Unpublished M.Sc. Thesis, Concordia University, Montréal, Canada, 2000.
- Kast, F. and Rosenzweig, J. Contingency Views of Organization and Management, Science Research Associates, Chicago, IL., 1973.
- Kim, C.S. and Peterson, P.K. “Developers' perceptions of information systems success factors,” Journal of Computer Information Systems, 41:2, 2001, pp. 29–35.
- Krumbholz, M., Galliers, J. Coulianos, N. and Maiden, N. “Implementing enterprise resource planning packages in different corporate and national cultures,” Journal of Information Technology, 15, 2000, pp. 267–279.
- Krumbholz, M. and Maiden, N. “The implementation of enterprise resource planning packages in different organizational and national cultures,” Information Systems, 26, 2001, pp. 185–204.
- Kumar, K. and van Hillegersberg, J. “ERP Experiences and Evolution,” Communications of the ACM, 43:4, 2000, pp. 22–26.
- Laukkanen, S., Sarpola, S. and Hallikainen, P. “ERP system adoption — Does the size matter?” Proceedings of the 38th. Hawaii International Conference on System Sciences, Hawaii, USA. 2005.
- Lee, S.C and Lee, H.G. “The importance of change management after ERP Implementation: An information capability perspective,” Proceedings of the 25th. International Conference on Information Systems, Washington, DC, 2004.
- Lawrence, P.R. and Lorsch, J.W. Organization and Environment. Division of Research, Graduate School of Business Administration, Harvard University, Boston, MA, 1967.
- Lee, J.J. and Kim, S.H. “The relationship between procedural formalization in MIS development and MIS success,” Information and Management, 22:2, 1992, pp. 89–111.
- Legare, T. “The role of organizational factors in realizing ERP benefit,” Information System Management, 19, 2002, pp. 21–42.
- Mabert, V.A., Soni, A. and Venkatraman, M.A. The impact of organizational size on enterprise resource planning (ERP) implementation in the US manufacturing sector,” Omega, 31, 2003, pp. 235–246.
- Markus, M.L., Tanis, C. And van Fenema, P.C. “Multisite ERP implementation,” Communications of the ACM, 43:4, 2000, pp. 42–46.
- Markus, L. and Tanis, C. The Enterprise Systems Experience–From Adoption to Success. In R.W. Zmud (Ed.). Framing the Domains of IT Research: Glimpsing the Future Through the Past, Pinnaflex Educational Resources, Inc., Cincinnati, OH, 2000.
- Matthys, N. and Shorter, J.D. “Electronic resource planning solutions for business processes,” Journal of Computer Information Systems, 41:1, 2000, pp. 45–48.
- Martin, M. “An ERP Strategy,” Fortune, 2, 1998, pp. 95–97.
- META Group (1999). Enterprise Resource Management (ERM) solutions and the value. META Group Publications, Stamford, CT.
- Mintzberg, H. “Structuring in 5's: A synthesis of the research on organizational design,” Management Science, 26:3, 1980, pp. 322–341.
- Morton, N.A. and Hu, Q. “The relationship between organizational structure and enterprise resource planning systems: A structural contingency theory approach,” Proceedings of the 10th. Americas Conference on information Systems, New York, 2004.
- Myers, B.L., Kappelman, L.A., and Prybutok, V.R. “A case for including work group productivity measures in a comprehensive IS assessment model,” Proceedings of the 27th. Annual Meeting of the Decision Sciences Institute, 1996.
- Nelson, K.G. and Somers, T.M. “Exploring ERP Success from an End-User Perspective,” Proceedings of the 7th. AMCIS, Florida, USA, 2001.
- Nissinen, M. The Baltics as a Business Location for Information Technology and Electronics Industries, VTT Research Notes 2166, Helsinki: Edita Prima Oy, 2002.
- Nunnally, J.C. Psychometric Theory, (2nd. Edn.). McGraw-Hill, New York, NY, 1978.
- Pyun, J. “Can ERP improve business performance,” CIO Perspective, 2:8, 2002, pp. 1–18.
- Raghunathan, T.S. “The impact of the CEO's participation on information systems steering committees,” Journal of Management Information Systems, 8:4, 1992, pp. 83–96.
- Raymond, L. “Organizational characteristics and MIS success in the context of small business,” MIS Quarterly, 9:1, 1985, pp. 37–52.
- Raymond, L. “Organizational context and Information systems success: A contingency approach,” Journal of Management Information Systems, 6:4, 1990, pp. 5–20.
- Rousseau, D.M. “Assessment of technology in organizations: Closed versus open systems approaches,” Academy of Management Review, 4:4, 1979, pp. 531–542.
- Saarinen, T. “An expanded instrument for evaluating information system success,” Information and Management, 31, 1996, pp. 103–118.
- Schein, E.H. Organization Culture and Leadership: A Dynamic View, Jossey Bass, San Francisco, CA, 1985.
- Schoonhoven, C.B. “Problems with contingency theory: Testing assumptions hidden within the language of contingency ‘theory’,” Administrative Science Quarterly, 26, 1981, pp. 349–377.
- Scott, J.E. “The measurement of information systems effectiveness: Evaluating a measuring instrument,” Proceedings of ICIS, Vancouver, BC, Canada, 1994.
- Seddon, P.B. “Are-specification and extension of the DeLone and McLean model of IS success,” Information Systems Research, 18:3, 1997, pp. 240–253.
- Sedera, D., Gable, G.G. and Chan, T. “ERP success: Does organization size matter?” Proceedings of the 7th Pacific Asian Conference on Information Systems (PAC1S), Adelaide, Australia, 2003a.
- Sedera, D., Gable G. and Chan T. “Knowledge management for ERP success,” Proceedings of the 7th Pacific Asian Conference on Information Systems (PACIS), Adelaide, Australia, 2003b.
- Sedera, D. and Gable, G. “A factor and structure equation analysis of the enterprise systems success measurement model,” Proceedings of the 25th. ICIS, Washington, D. C., 2004.
- Shields, M.G. E-business and ERP - Rapid Implementation and Project Planning, John Wiley, New York, N.Y, 2001.
- Soh, C. Kien, S.S. and Tay-Yap, J. “Cultural fits and misfits: Is ERP a universal solution?” Communications of the ACM, 43:3, 2000, pp. 47–51.
- Strong, D.M., Volkoff, O. and Elmes, M.B. “ERP systems, task structure, and workarounds in organizations,” Proceedings if the 7th. Americas Conference on Information Systems, Boston, Massachusetts, 2001.
- Swan, J., Newell, S. and Robertson, M. “The illusion of ‘best practice’ in information systems for operations management,” European Journal of Information Systems, 8:4, 1999, pp. 284–293.
- Tan, C.W. and Pan, S.L. “ERP Success: The search for a comprehensive framework,” Proceedings of the 8th. Americas Conference on Information Systems, Dallas, Texas, 2002.
- Venkatraman, N. “The concept of fit in strategy research: Toward verbal and statistical correspondence,” Academy of Management Review, 14: 3, 1989, pp. 423–444.
- van Everdingen, Y., Hillegersberg, J. and Waarts, E. “ERP adoption by European midsize companies,” Communications of the ACM, 43:4, 2000, pp. 27–31.
- Ward, J. and Peppard, J. “Mind the Gap: Diagnosing the relationship between the IT organisation and the rest of the business,” Journal of Strategic Information Systems, 8:1, 1999, pp. 29–60.
- Willcocks, L.P and Sykes, R. “The role of the CIO and IT function in ERP,” Communications of the ACM, 43:4, 2000, pp. 32–38.
- Weill, P. and Olson, M.H. “An assessment of the contingency theory of management information systems,” Journal of Management Information Systems, 6:1, 1989, pp. 59–85.
- Wu, J. and Wang, Y. “Measuring ERP success: The key-users' viewpoint of the ERP to produce a viable IS in the organization,” Computer in Human Behavior (in Press), 2005.
- Zviran, M., Pliskin, N. and Levin, R. “Measuring user satisfaction and perceived usefulness in the ERP context,” Journal of Computer Information Systems, 45:3, 2005, pp. 43–52.