Recruiting Through Employee Referrals: An Examination of Employees’ Motives

REFERENCES

• Amabile , T. M. , Hill , K. G. , Hennessey , B. A. and Tighe , E. M. 1994 . The Work Preference Inventory: Assessing intrinsic and extrinsic motivational orientations . Journal of Personality and Social Psychology , 66 : 950 – 967 .
   PubMed Web of Science ®Google Scholar
• Ambrose , M. L. and Kulik , C. T. 1999 . Old friends, new faces: Motivation research in the 1990s . Journal of Management , 25 : 231 – 292 .
   Web of Science ®Google Scholar
• Blau , G. 1994 . Testing a two-dimensional measure of job search behavior . Organizational Behavior and Human Decision Processes , 59 : 288 – 312 .
   Web of Science ®Google Scholar
• Bone , P. F. 1992 . Determinants of word-of-mouth communications during product consumption . Advances in Consumer Research , 19 : 579 – 583 .
   Google Scholar
• Breaugh , J. A. 2008 . Employee recruitment: Current knowledge and important areas for future research . Human Resource Management Review , 18 : 103 – 118 .
   Web of Science ®Google Scholar
• Brown , T. J. , Barry , T. E. , Dacin , P. A. and Gunst , R. F. 2005 . Spreading the word: Investigating antecedents of consumers’ positive word-of-mouth intentions and behaviors in a retailing context . Journal of the Academy of Marketing Science , 33 : 123 – 138 .
   Web of Science ®Google Scholar
• Cammann , C. , Fichman , M. , Jenkins , G. D. and Klesh , J. R. 1983 . “ Assessing the attitudes and perceptions of organizational members ” . In Assessing organizational change: A guide to methods, measures, and practices , Edited by: Seashore , S. E. , Lawler , E. E. , Mirvis , III, P. H. and Cammann , C. 71 – 138 . New York : Wiley .
   Google Scholar
• Carlson , K. D. , Connerley , M. L. and Mecham , R. L. 2002 . Recruitment evaluation: The case for assessing the quality of applicants attracted . Personnel Psychology , 55 : 461 – 490 . III
   Web of Science ®Google Scholar
• Chapman , D. S. , Uggerslev , K. L. , Carroll , S. A. , Piasentin , K. A. and Jones , D. A. 2005 . Applicant attraction to organizations and job choice: A meta-analytic review of the correlates of recruiting outcomes . Journal of Applied Psychology , 90 : 928 – 944 .
   PubMed Web of Science ®Google Scholar
• Collins , C. J. and Han , J. 2004 . Exploring applicant pool quantity and quality: The effects of early recruitment practice strategies, corporate advertising, and firm reputation . Personnel Psychology , 57 : 685 – 717 .
   Web of Science ®Google Scholar
• Collins , C. J. and Stevens , C. K. 2002 . The relationship between early recruitment-related activities and the application decisions of new labor-market entrants: A brand equity approach to recruitment . Journal of Applied Psychology , 87 : 1121 – 1133 .
   PubMed Web of Science ®Google Scholar
• Deci , E. L. , Koestner , R. and Ryan , R. M. 1999 . A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation . Psychological Bulletin , 125 : 627 – 668 .
   PubMed Web of Science ®Google Scholar
• De Matos , C. A. and Rossi , C. A. V. 2008 . Word-of-mouth communications in marketing: A meta-analytic review of the antecedents and moderators . Journal of the Academy of Marketing Science , 36 : 578 – 596 .
   Web of Science ®Google Scholar
• Grant , A. M. 2007 . Relational job design and the motivation to make a prosocial difference . Academy of Management Review , 32 : 393 – 417 .
   Web of Science ®Google Scholar
• Grant , A. M. 2008 . Does intrinsic motivation fuel the prosocial fire? Motivational synergy in predicting persistence, performance, and productivity . Journal of Applied Psychology , 93 : 48 – 58 .
   PubMed Web of Science ®Google Scholar
• Grant , A. M. and Mayer , D. M. 2009 . Good soldiers and good actors: Prosocial and impression management motives as interactive predictors of affiliative citizenship behaviors . Journal of Applied Psychology , 94 : 900 – 912 .
   PubMed Web of Science ®Google Scholar
• Jaidi , Y. , Van Hooft , E. A. J. and Arends , L. R. 2011 . Recruiting highly educated graduates: A study on the relationship between recruitment information sources, the theory of planned behavior, and actual job pursuit . Human Performance , 24 : 135 – 157 .
   Web of Science ®Google Scholar
• Johnson , J. W. 2000 . A heuristic method for estimating the relative weight of predictor variables in multiple regression . Multivariate Behavioral Research , 35 : 1 – 19 .
   PubMed Web of Science ®Google Scholar
• Kanar , A. M. , Collins , C. J. and Bell , B. S. 2010 . A comparison of the effects of positive and negative information on job seekers’ organizational attraction and attribute recall . Human Performance , 23 : 193 – 212 .
   Web of Science ®Google Scholar
• Kristof-Brown , A. L. , Zimmerman , R. D. and Johnson , E. C. 2005 . Consequences of individuals’ fit at work: A meta-analysis of person-job, person-organization, person-group, and person-supervisor fit . Personnel Psychology , 58 : 281 – 342 .
   Web of Science ®Google Scholar
• Lau , G. T. and Ng , S. 2001 . Individual and situational factors influencing negative word-of-mouth behaviour . Canadian Journal of Administrative Sciences , 18 : 163 – 178 .
   Web of Science ®Google Scholar
• Mangold , W. G. , Miller , F. and Brockway , G. R. 1999 . Word-of-mouth communication in the service marketplace . Journal of Services Marketing , 13 : 73 – 89 .
   Google Scholar
• Mayer , J. D. , Faber , M. A. and Xu , X. 2007 . Seventy-five years of motivation measures (1930-2005): A descriptive analysis . Motivation and Emotion , 31 : 83 – 103 .
   Web of Science ®Google Scholar
• Podsakoff , P. M. , MacKenzie , S. B. , Lee , J. Y. and Podsakoff , N. P . 2003 . Common method biases in behavioral research: A critical view of the literature and recommended remedies . Journal of Applied Psychology , 88 : 879 – 903 .
   PubMed Web of Science ®Google Scholar
• Ryan , R. M. and Deci , E. L. 2000 . Intrinsic and extrinsic motivations: Classic definitions and new directions . Contemporary Educational Psychology , 25 : 54 – 67 .
   PubMed Web of Science ®Google Scholar
• Saks , A. M. 2005 . “ The impracticality of recruitment research ” . In Handbook of Personnel Selection , Edited by: Evers , A. , Anderson , N. and Voskuijl , O. 419 – 439 . Oxford , UK : Blackwell .
   Google Scholar
• Shinnar , R. S. , Young , C. A. and Meana , M. 2004 . The motivations for and outcomes of employee referrals . Journal of Business and Psychology , 19 : 271 – 283 .
   Web of Science ®Google Scholar
• Sundaram , D. S. , Mitra , K. and Webster , C. 1998 . Word-of-mouth communications: A motivational analysis . Advances in Consumer Research , 25 : 527 – 531 .
   Google Scholar
• Ullman , J. C. 1966 . Employee referrals: Prime tool for recruiting workers . Personnel , 43 : 30 – 35 .
   Google Scholar
• Van Hoye , G. 2008 . Nursing recruitment: Relationship between perceived employer image and nursing employees’ recommendations . Journal of Advanced Nursing , 63 : 366 – 375 .
   PubMed Web of Science ®Google Scholar
• Van Hoye , G. 2012 . Recruitment sources and organizational attraction: A field study of Belgian nurses . European Journal of Work and Organizational Psychology , 21 : 376 – 391 .
   Web of Science ®Google Scholar
• Van Hoye , G. 2014 . “ Word of mouth as a recruitment source: An integrative model ” . In The Oxford handbook of recruitment (pp. 251–268) , Edited by: Yu , K. Y. T. and Cable , D. M. New York : Oxford University Press .
   Google Scholar
• Van Hoye , G. and Lievens , F. 2005 . Recruitment-related information sources and organizational attractiveness: Can something be done about negative publicity? . International Journal of Selection and Assessment , 13 : 179 – 187 .
   Web of Science ®Google Scholar
• Van Hoye , G. and Lievens , F. 2007a . Investigating web-based recruitment sources: Employee testimonials versus word-of-mouse . International Journal of Selection and Assessment , 15 : 372 – 382 .
   Web of Science ®Google Scholar
• Van Hoye , G. and Lievens , F. 2007b . Social influences on organizational attractiveness: Investigating if and when word-of-mouth matters . Journal of Applied Social Psychology , 37 : 2024 – 2047 .
   Web of Science ®Google Scholar
• Van Hoye , G. and Lievens , F. 2009 . Tapping the grapevine: A closer look at word-of-mouth as a recruitment source . Journal of Applied Psychology , 94 : 341 – 352 .
   PubMed Web of Science ®Google Scholar
• Weinstein , N. and Ryan , R. M. 2010 . When helping helps: Autonomous motivation for prosocial behavior and its influence on well-being for the helper and recipient . Journal of Personality and Social Psychology , 98 : 222 – 244 .
   PubMed Web of Science ®Google Scholar
• Weller , I. , Holtom , B. C. , Matiaske , W. and Mellewigt , T. 2009 . Level and time effects of recruitment sources on early voluntary turnover . Journal of Applied Psychology , 94 : 1146 – 1162 .
   PubMed Web of Science ®Google Scholar
• Williams , C. R. , Labig , C. E. and Stone , T. H. 1993 . Recruitment sources and posthire outcomes for job applicants and new hires: A test of two hypotheses . Journal of Applied Psychology , 78 : 163 – 172 . Jr.
   Web of Science ®Google Scholar
• Williams , N. February 17 2009 . Employee referral schemes help net top talent. Personnel Today February 17 , 38
   Google Scholar
• Wirtz , J. and Chew , P. 2002 . The effects of incentives, deal proneness, satisfaction and tie strength on word-of-mouth behaviour . International Journal of Service Industry Management , 13 : 141 – 162 .
   Google Scholar
• Zottoli , M. A. and Wanous , J. P. 2000 . Recruitment source research: Current status and future directions . Human Resource Management Review , 10 : 353 – 382 .
   Google Scholar