378
Views
1
CrossRef citations to date
0
Altmetric
Articles

Do all raters value task, citizenship, and counterproductive behaviors equally: An investigation of cultural values and performance evaluations

&

References

  • Adler, S., Campion, M., Colquitt, A., Grubb, A., Murphy, K., Ollander-Krane, R., & Pulakos, E. (2016). Getting rid of performance ratings: Genius or folly? A debate. Industrial and Organizational Psychology, 9, 219–252. doi:10.1017/iop.2015.106
  • Alavi, S. B., & McCormick, J. (2004). Theoretical and measurement issues for studies of collective orientation in team contexts. Small Group Research, 35(2), 111–127.
  • Alavi, S. B., & McCormick, J. M. (2007). Measurement of vertical and horizontal idiocentrism and allocentrism in small groups. Small Group Research, 38, 556–564. doi:10.1177/1046496407304919
  • Beatty, J. R., McCune, J. T., & Beatty, R. W. (1988). A policy capturing approach to the study of United States and Japanese managers’ compensation decisions. Journal of Management, 14, 465–474. doi:10.1177/014920638801400309
  • Bernardin, H. J., & Buckley, M. R. (1981). Strategies in rater training. The Academy of Management Review, 6, 205–212. Retrieved from http://www.jstor.org/stable/257876
  • Blakely, G. L., Srivastava, A., & Moorman, R. H. (2005). The effects of nationality, work role centrality, and work locus of control on role definitions of OCB. Journal of Leadership & Organizational Studies, 12, 103–117. doi:10.1177/107179190501200109
  • Bond, M. H. (1994). Into the heart of collectivism: A personal and scientific journey. In U. Kim, H. C. Triandis, C. Kagitcibasi, S. C. Choi, & G. Yoon (Eds.), Individualism and collectivism: Theory, method, and applications (pp. 66–76). Thousand Oaks, CA: Sage.
  • Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt & W.C. Borman (Eds.), Personnel selection in organizations (pp. 71–98). San Francisco, CA: Jossey-Bass.
  • Brutus, S., Fletcher, C., & Baldry, C. (2009). The influence of independent self-construal on rater self-efficacy in performance appraisal. The International Journal of Human Resource Management, 20, 1999–2011. doi:10.1080/09585190903142431
  • Burke, M. J., & Dunlap, W. P. (2002). Estimating interrater agreement with the average deviation index: A user’s guide. Organizational Research Methods, 5, 159–172. doi:10.1177/1094428102005002002
  • Burke, N. J., Finkelstein, L. M., & Dusig, M. S. (1999). On average deviation indices for estimating interrater agreement. Organizational Research Methods, 2, 49–68. doi:10.1177/109442819921004
  • Campbell, J. P., McCloy, R. A., Oppler, S. H., & Sager, C. E. (1993). A theory of performance. In N. Schmitt & W. C. Borman (Eds.), Employee selection. New York, NY: Jossey-Bass.
  • Cho, I., & Payne, S. (2016). Other important questions: When, how, and why do cultural values influence performance management? Industrial and Organizational Psychology, 9, 343–350. doi:10.1017/iop.2016.2
  • Daniels, M. A., & Greguras, G. J. (2014). Exploring the nature of power distance: Implications for micro- and macro-level theories, processes, and outcomes. Journal of Management, 40, 1202–1229. doi:10.1177/0149206314527131
  • DeNisi, A. S., & Williams, K. J. (1988). Cognitive approaches to performance appraisal. Research in Personnel and Human Resources Management, 6, 109–155.
  • Dipboye, R. L. (1990). Laboratory vs. field research in industrial and organizational psychology. International Review of Industrial and Organizational Psychology, 5, 1–34.
  • Gbadamosi, G., & Ross, C. (2012). Perceived stress and performance appraisal discomfort: The moderating effects of core self-evaluations and gender. Public Personnel Management, 41(4), 637–659. doi:10.1177/009102601204100404
  • Grijalva, E., & Newman, D. A. (2015). Narcissism and Counterproductive Work Behavior (CWB): meta-analysis and consideration of collectivist culture, big five personality, and narcissism’s facet structure. Applied Psychology: An International Review, 64(1), 93–126. doi:10.1111/apps.12025
  • Gully, S. M., Phillips, J. M., & Tarique, I. (2003). Collectivism and goal orientation as mediators of the effect of national identity on merit pay decisions. International Journal of Human Resource Management, 14, 1368–1390. doi:10.1080/0958519032000145800
  • Ho, D. Y., & Chiu, C. (1994). Component ideas of individualism, collectivism, and social organization: An application in the study of Chinese culture. In U. Kim, H. C. Triandis, C. Kâğitçibaşi, S. C. Choi, & G. Yoon (Eds.), Individualism and collectivism: Theory, method, and applications (pp. 123–136). Thousand Oaks, CA: Sage.
  • Hofstede, G. (1980). Culture’s consequences: International differences in work-related values. Beverly Hills, CA: Sage.
  • Hofstede, G. (2001). Culture’s consequences: Comparing values, behaviors, institutions, and organizations across nations. Thousand Oaks, CA: Sage.
  • Hu, H. H., Hsu, C. T., Lee, W. R., & Chu, C. M. (2007). A policy-capturing approach to comparing the reward allocation decisions of taiwanese and US managers. Social Behavior and Personality, 35, 1235–1250. doi:10.2224/sbp.2007.35.9.1235
  • Huang, J. L., Ryan, A. M., Zabel, K. L., & Palmer, A. (2014). Personality and adaptive performance at work: A meta-analytic investigation. Journal of Applied Psychology, 99(1), 162–179. doi:10.1037/a0034285
  • Jackson, C. L., Colquitt, J. A., Wesson, M. J., & Zapata-Phelan, C. P. (2006). Psychological collectivism: A measurement validation and linkage to group member performance. Journal of Applied Psychology, 91, 884–899. doi:10.1037/0021-9010.91.4.884
  • Johnson, J. W. (2000). A heuristic method for estimating the relative weight of predictor variables in multiple regression. Multivariate Behavioral Research, 35, 1–19. doi:10.1207/S15327906MBR3501_1
  • Johnson, J. W., & LeBreton, J. M. (2004). History and use of relative importance indices in organizational research. Organizational Research Methods, 7, 238–257. doi:10.1177/1094428104266510
  • Kashima, Y., Yamaguchi, S., Kim, U., Choi, S. C., Gelfand, M. J., & Yuki, M. (1995). Culture, gender, and self: A perspective from Individualism-Collectivism research. Journal of Personality and Social Psychology, 69, 925–937. doi:10.1037/0022-3514.69.5.925
  • Kirkman, B. L., Lowe, K. B., & Gibson, C. (2006). A quarter century of culture’s consequences: A review of the empirical research incorporating Hofstede’s cultural value framework. Journal of International Business Studies, 36(3), 285–320. doi:10.1057/palgrave.jibs.8400202
  • Lam, S. S. K., Hui, C., & Law, K. S. (1999). Organizational citizenship behavior: Comparing perspectives of supervisors and subordinates across four international samples. Journal of Applied Psychology, 84, 594–601. doi:10.1037/0021-9010.84.4.594
  • Lance, C. E., Baxter, D., & Mahan, R. P. (2006). Multi-source performance measurement: A reconceptualization. In W. Bennett, C. E. Lance, & D. J. Woehr (Eds), Performance measurement: Current perspectives and future challenges (pp. 49–76). Mahwah, NJ: Erlbaum.
  • Leung, K., & Bond, M. H. (1989). On the empirical identification of dimensions for cross-cultural comparisons. Journal of Cross-Cultural Psychology, 20, 133–151. doi:10.1177/0022022189202002
  • Levy, P. E., & Williams, J. R. (2004). The social context of performance appraisal: A review and framework for the future. Journal of Management, 30(6), 881–905. doi:10.1016/j.jm.2004.06.005
  • Li, J., & Karakowsky, L. (2001). Do we see eye-to-eye? Implications of cultural differences for cross-cultural management research and practice. The Journal of Psychology, 135, 501–517. doi:10.1080/00223980109603715
  • Lievens, F., Conway, J. M., & De Corte, W. (2008). The relative importance of task, citizenship and counterproductive performance to job performance ratings: Do rater source and team-based culture matter? Journal of Occupational and Organizational Psychology, 81, 11–27. doi:10.1348/096317907X182971
  • Markus, H. R., & Kitayama, S. (1991). Culture and the self: Implications for cognition, emotion, and motivation. Psychological Review, 98, 224–253. doi:10.1037/0033-295X.98.2.224
  • Mendonca, M., & Kanungo, R. N. (1996). Impact of culture on performance management in developing countries. International Journal of Manpower, 17, 66–75. doi:10.1108/01437729610127640
  • Mishra, V., & Roch, S. G. (2013). Cultural values and performance appraisal: Assessing the effects of rater self-construal on performance ratings. The Journal of Psychology, 147(4), 325–344. doi:10.1080/00223980.2012.694377
  • Moorman, R. H., & Blakely, G. L. (1995). Individualism-collectivism as an individual difference predictor of organizational citizenship behavior. Journal of Organizational Behavior, 16, 127–142. doi:10.1002/job.4030160204
  • Murphy, K. R. (2008). Explaining the weak relationship between job performance and ratings of job performance. Industrial and Organizational Psychology; Perspectives on Science and Practice, 1, 148–160. doi:10.1111/j.1754-9434.2008.00030.x
  • Murphy, K. R., & Cleveland, J. N. (1995). Understanding performance appraisal: Social, organizational, and goal-based perspectives. Thousand Oaks, CA: Sage.
  • Murphy, K. R., Herr, B. M., Lockhart, M. C., & Maguire, E. (1986). Evaluating the performance of paper people. Journal of Applied Psychology, 71, 654–661. doi:10.1037/0021-9010.71.4.654
  • National Center for O*NET Development. O*NET OnLine Help: The Database. O*NET OnLine. Retrieved August 9, 2010 from https://www.onetonline.org/help/onet/database
  • Ng, K. Y., Koh, C., Ang, S., Kennedy, J. C., & Chan, K. Y. (2011). Rating leniency and halo in multisource feedback ratings: Testing cultural assumptions of power distance and individualism-collectivism. Journal of Applied Psychology, 96, 1033–1044. doi:10.1037/a0023368
  • Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books.
  • Oyserman, D., Coon, H. M., & Kemmelmeier, M. (2002). Rethinking individualism and collectivism: Evaluation of theoretical assumptions and meta-analyses. Psychological Bulletin, 128, 3–72. doi:10.1037/0033-2909.128.1.3
  • Peretz, H., & Fried, Y. (2012). National cultures, performance appraisal practices, and organizational absenteeism and turnover: A study across 21 countries. Journal of Applied Psychology, 97, 448–459. doi:10.1037/a0026011
  • Ployhart, R. E., Wiechmann, D., Schmitt, N., Sacco, J. M., & Rogg, K. (2003). The cross-cultural equivalence of job performance ratings. Human Performance, 16, 49–79. doi:10.1207/S15327043HUP1601_3
  • Pohlman, C., Carranza, E., Hannover, B., & Iyengar, S. S. (2007). Repercussions of self-construal for self-relevant and other-relevant choice. Social Cognition, 25(2), 284–305. doi:10.1521/soco.2007.25.2.284
  • Ramamoorthy, N., & Carroll, S. J. (1998). Individualism/collectivism orientations and reactions toward alternative human resource management practices. Human Relations, 51, 571–588. doi:10.1023/A:1016954217602
  • Robinson, S., & Bennett, R. (1995). A typology of deviant workplace behaviors: A multi-dimensional scaling study. Academy of Management Journal, 38, 555–572. doi:10.2307/256693
  • Rotundo, M., & Sackett, P. R. (2002). The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy capturing approach. Journal of Applied Psychology, 87, 66–80. doi:10.1037/0021-9010.87.1.66
  • Rotundo, M., & Xie, J. L. (2008). Understanding the domain of counterproductive work behavior in China. International Journal of Human Resource Management, 19, 856–877. doi:10.1080/09585190801991400
  • Saffie-Robertson, M. C. (2008). The impact of Rater’s individualism/collectivism on discomfort with peer performance evaluation (Masters thesis). Retrieved from Concordia University Library (Accession No. 975777).
  • Schwartz, S. (1994). Are there universal aspects in the structure and contents of human values? Journal of Social Issues, 50, 19–45. doi:10.1111/j.1540-4560.1994.tb01196.x
  • Smithikrai, C. (2009). Collectivism as a moderator of relationships between work-family conflict, perceived job stress and counterproductive work behaviors. Proceedings from 6th International Postgraduate Research Colloquium (IPRC), Bangkok, Thailand.
  • Spector, P. E., Fox, S., Penney, L. M., Bruursema, K., Goh, A., & Kessler, S. (2006). The dimensionality of counterproductivity: Are all counterproductive behaviors created equal? Journal of Vocational Behavior, 68, 446–460. doi:10.1016/j.jvb.2005.10.005
  • Suh, E. M., Diener, E., & Updegraff, J. A. (2008). From culture to priming conditions: Self-construal influences on life satisfaction judgments. Journal of Cross-Cultural Psychology, 39, 3–15. doi:10.1007/978-90-481-2352-0_7
  • Sulsky, L. M., Skarlicki, D. P., & Keown, J. L. (2002). Overcoming the effects of organizational citizenship behavior on performance rating accuracy. Journal of Applied Social Psychology, 32, 1224–1240. doi:10.1111/j.1559-1816.2002.tb01433.x
  • Taras, V., Kirkman, B. L., & Steel, P. (2010). Examining the impact of culture’s consequences: A three-decade, multi-level, meta-analytic review of Hofstede’s cultural value dimensions. Journal of Applied Psychology, 95, 405–439. doi:10.1037/a0018938
  • Triandis, H. C. (1993). Collectivism and individualism as cultural syndromes. Cross-Cultural Research, 27, 155–180. doi:10.1177/106939719302700301
  • Tziner, A., Murphy, K. R., & Cleveland, J. N. (2005). Contextual and rater factors affecting rating behavior. Group and Organization Management, 30, 89–98. doi:10.1177/1059601104267920
  • Van Dyne, L., VandeWalle, D., Kostova, T., Latham, M. E., & Cummings, L. L. (2000). Collectivism, propensity to trust, and self-esteem as predictors of organizational citizenship in a non-work setting. Journal of Organizational Behavior, 21, 3–23. doi:10.1002/(SICI)1099-1379(200002)21:1<3::AID-JOB47>3.0.CO;2-6
  • Van Scotter, J. R., & Motowidlo, S. J. (1996). Interpersonal facilitation and job dedication as separate facets of contextual performance. Journal of Applied Psychology, 81, 525–531. doi:10.1037/0021-9010.81.5.525
  • Varela, O. E., Salgado, E. I., & Lasio, M. V. (2010). The meaning of job performance in collectivistic and high power distance cultures: Evidence from three Latin American countries. Cross Cultural Management: An International Journal, 17, 407–426. doi:10.1108/13527601011086603
  • Varma, A., Pichler, S., & Srinivas, E. S. (2005). The role of interpersonal affect in performance appraisal: Evidence from two samples – US and India. International Journal of Human Resource Management, 16, 2029–2044. doi:10.1080/09585190500314904
  • Viswesvaran, C., Schmidt, F. L., & Ones, D. S. (2005). Is there a general factor in ratings of job performance? A meta-analytic framework for disentangling substantive and error influences. Journal of Applied Psychology, 90, 108–131. doi:10.1037/0021-9010.90.1.108
  • Wasti, S. A. (2003). Organizational commitment, turnover intentions and the influence of cultural values. Journal of Occupational and Organizational Psychology, 76, 303–321. doi:10.1348/096317903769647193
  • Whiting, S. W., Podsakoff, P. M., & Pierce, J. R. (2008). Effects of task performance, helping, voice, and organizational loyalty on performance appraisal ratings. Journal of Applied Psychology, 90, 125–139. doi:10.1037/0021-9010.93.1.125
  • Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601–617. doi:10.1177/014920639101700305
  • Williamson, I. O., Burnett, M. F., & Bartol, K. M. (2009). The interactive effect of collectivism and organizational rewards on affective organizational commitment. Cross Cultural Management: An International Journal, 16(1), 28–43. doi:10.1108/13527600910930022
  • Woehr, D. J., & Huffcutt, A. I. (1994). Rater training for performance appraisal: A quantitative review. Journal of Occupational and Organizational Psychology, 67, 189–205. doi:10.1111/j.2044-8325.1994.tb00562.x
  • Zhou, J., & Martocchio, J. J. (2001). Chinese and American managers’ compensation award decisions: A policy-capturing comparative study. Personnel Psychology, 54, 115–145. doi:10.1111/j.1744-6570.2001.tb00088.x

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.