Consumer Fraud: Older People’s Perceptions and Experiences

References

• Albiston, C. R., & Sandefur, C. R. (2013). Expanding the empirical study of access to justice. Wisconsin Law Review, 1, 101–120.
   Google Scholar
• Atkinson, R. (1998). The life story interview. Thousand Oaks, CA: Sage Publications. doi:10.4135/9781412986205
   Google Scholar
• Brodsky, J., Shnoor, Y., & Be’er, S. (2014). The elderly in Israel: Statistical abstract 2014 [Hebrew]. Jerusalem Myers-JDC-Brookdale. Retrieved from http://brookdaleheb.jdc.org.il/_Uploads/PublicationsFiles/shnaton2014.pdf
   Google Scholar
• Butler, R. (1969). Age-ism: Another form of bigotry. The Gerontologist, 9(4), 243–246. doi:10.1093/geront/9.4_Part_1.243
   PubMed Web of Science ®Google Scholar
• Callander, E. J., Schofield, D. J., & Shrestha, R. N. (2012). Multiple disadvantages among older citizens: What a multidimensional measure of poverty can show. Journal of Aging & Social Policy, 24, 368–383. doi:10.1080/08959420.2012.735177
   PubMed Web of Science ®Google Scholar
• Carcach, C., Graycar, A., & Muscat, G. (2011). The victimization of older Australians. Retrieved from http://www.aic.gov.au/media_library/publications/tandi_pdf/tandi212.pdf
   Google Scholar
• Castle, E., Eisenberger, N. I., Seeman, T. E., Moons, W. G., Boggero, I. A., Grinblatt, M. S., & Taylora, S. E. (2012). Neural and behavioral bases of age differences in perceptions of trust. Proceedings of the National Academy of Sciences of the United States, 109(51), 20848–20852. doi:10.1073/pnas.1218518109
   PubMed Web of Science ®Google Scholar
• Choplin, J. M., Pogrund Stark, D., & Ahmad, J. N. (2011). A psychological investigation of consumer vulnerability to fraud: Legal and policy implications. Law and Psychology Review, 35, 61–108.
   Google Scholar
• Consumer Protection and Fair Trade Authority. (2017). Retrieved from https://www.gov.il/en/departments/consumer_protection_and_fair_trade_authority
   Google Scholar
• Coombs, J. (2013–2014). Scamming the elderly: An increased susceptibility to financial explosion within and outside of the family. Albany Government Law Review, 7(1), 243–266.
   Google Scholar
• Cross, C. (2015). No laughing matter: Blaming the victim of online fraud. International Review of Victimology, 21(2), 187–204. doi:10.1177/0269758015571471
   Web of Science ®Google Scholar
• Cross, C. (2016). “They’re very lonely”: Understanding the fraud victimisation of seniors. International Journal for Crime, Justice and Social Democracy, 5(4), 60–75. doi:10.5204/ijcjsd.v5i4.268
   Web of Science ®Google Scholar
• Deevy, M., Shoshana, L., & Beals, M. (2012). Scams, schemes & swindles: A review of consumer financial fraud research. Retrieved from http://longevity.stanford.edu/wp-content/uploads/2017/01/Scams-Schemes-Swindles-FINAL-On-Website.pdf
   Google Scholar
• Denzin, N., & Lincoln, Y. (2000). Handbook of qualitative research. Thousand Oaks, United States: Sage.
   Google Scholar
• Dessin, C. (2003). Financial abuse of the elderly: Is the solution a problem? McGeorge Law Review, 34, 267–320.
   Google Scholar
• DiLiema, M., Yon, Y., & Wilber, K. (2016). Tricks of the trade: Motivating sales agents to con older adults. The Gerontologist, 56(2), 335–344. doi:10.1093/geront/gnu039
   PubMed Web of Science ®Google Scholar
• Doron, I. (2002). The fifth commandment: Review of old age and legal issues. Tel Aviv. Israel: Dorot.
   Google Scholar
• Doron, I. (2003). A multi-dimensional model of elder law: An Israeli example. Ageing International, 28(3), 242–259. doi:10.1007/s12126-002-1006-0
   Google Scholar
• Doron, I. (2011). Ageism in Israel and in Europe: Initial findings from the European Social Survey [Hebrew]. Gerontologia Ve-Geriatria, 38(2–3), 73–92.
   Google Scholar
• Doron, I., Alon, S., & Offir, N. (2004). Time for policy: Legislative response to elder abuse and neglect in Israel. Journal of Elder Abuse & Neglect, 16(4), 63–82. doi:10.1300/J084v16n04_04
   Web of Science ®Google Scholar
• Doron, I., & Ben-Eliezer, A. (2011). Elders’ experience in their encounters with the court system [Hebrew]. Gerontologia Ve-Geriatria, 38(1), 71–89.
   Google Scholar
• Doron, I., Gal, I., Shavit, M., & Weisberg-Yosub, P. (2011). Unheard voices: Complaint patterns of older persons in the health care system. European Journal of Ageing, 8(1), 63–71. doi:10.1007/s10433-011-0177-5
   PubMed Web of Science ®Google Scholar
• Eurostat. (2015). People in the EU—Statistics on an ageing society. Retrieved from https://ec.europa.eu/eurostat/statistics-explained/index.php?title=People_in_the_EU_-_statistics_on_an_ageing_society
   Google Scholar
• Eyal, N. (2003). The power of knowledge and weakness of memory—Cognition and old age. In A. Rozin (Ed.), Aging and gerontology in Israel (pp. 409–466). Jerusalem, Israel: Eshel. [Hebrew].
   Google Scholar
• Fedorak, S. A., & Griffin, C. (1986). Developing a self-advocacy program for seniors: The essential component of health promotion. Canadian Journal on Aging, 5(4), 269–277. doi:10.1017/S0714980800008126
   Google Scholar
• Felstiner, W., Abel, R., & Sarat, A. (1980–1981). The emergence and transformation of disputes: Naming, blaming, claiming…. Law & Society Review, 15(3/4), 631–654. doi:10.2307/3053505
   Web of Science ®Google Scholar
• Gal, I. (2004). Legal prevention and planning in old age [Hebrew]. HaMishpat, 9, 427–448.
   Google Scholar
• Gamble, K. J., Boyle, P., Yu, L., & Bennett, D. (2014). The causes and consequences of financial fraud among older Americans (CRR Working Paper No. 2014-33). Chestnut Hill, MA: Center for Retirement Research at Boston College. Retrieved from http://crr.bc.edu/wp-content/uploads/2014/11/wp_2014-13.pdf
   Google Scholar
• Gamble, K. J., Boyle, P. A., Yu, L., & Bennet, D. A. (2015). Aging and financial decision making. Management Science, 61(11), 2603–2610. doi:10.1287/mnsc.2014.2010
   PubMed Web of Science ®Google Scholar
• Geertz, C. (1973). The interpretation of cultures. New York, NY: Basic Books.
   Google Scholar
• Goldman, B. M., & Cropanzano, R. (2003). A transformational model of legal-claiming. Retrieved from http://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=2320&context=lkcsb_research
   Google Scholar
• Halperin, Y. D. (2010). There is another way: Mediation as an alternative way for conflict resolution at old age [Hebrew]. Mehkarei Mishpat, 26(2), 463–489.
   Google Scholar
• Hill, C. E., Thompson, B. J., & Williams, E. N. (1997). A guide to conducting consensual qualitative research. The Counseling Psychologist, 25(4), 517–572. doi:10.1177/0011000097254001
   Web of Science ®Google Scholar
• Holstein, J., & Gubrium, J. (2003). Handbook of interview research: Context and method. Thousand Oaks, CA: Sage.
   Google Scholar
• Holtfreter, K., Reisig, M. D., Mears, D. P., & Wolfe, S. E. (2014). Financial exploitation of the elderly in a consumer context. Retrieved from https://www.ncjrs.gov/pdffiles1/nij/grants/245388.pdf
   Google Scholar
• Hunter, R. H., Sykes, K., Lowman, S. G., Duncan, R., Satariano, W. A., & Belza, B. (2011). Environmental and policy change to support healthy aging. Journal of Aging & Social Policy, 23(4), 354–371. doi:10.1080/08959420.2011.605642
   PubMed Web of Science ®Google Scholar
• Jackson, S. L., & Hafemeister, T. L. (2010). Financial abuse of elderly people vs. other forms of elder abuse: Assessing their dynamics, risk factors, and society’s response. Retrieved from https://www.ncjrs.gov/pdffiles1/nij/grants/233613.pdf
   Google Scholar
• Jacoby, L. L., Bishara, A. J., Hessels, S., & Toth, J. P. (2005). Aging, subjective experience, and cognitive control: Dramatic false remembering by older adults. Journal of Experimental Psychology. General, 134(2), 131–148. doi:10.1037/0096-3445.134.2.131
   PubMed Web of Science ®Google Scholar
• Johnson, K. D. (2014, August 17). Financial crimes against the elderly. Washington, DC: Office of Community Oriented Policing Services, U.S. Department of Justice. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.177.4884&rep=rep1&type=pdf
   Google Scholar
• Kircanski, K., Notthoff, N., Shadel, D., Mottola, G., Carstensen, L. L., & Gotlib, I. H. (2016, May 5). Heightened emotional states increase susceptibility to fraud in older adults. Stanford Center on Longevity, Stanford University. SSRN. doi:10.2139/ssrn.2815652
   Google Scholar
• Kvale, S. (1996). Interviews: An introduction to qualitative research interviewing. Thousand Oaks, CA: Sage.
   Google Scholar
• Levy, B. R. (2001). Eradication of ageism requires addressing the enemy within. The Gerontologist, 41(5), 578–579. doi:10.1093/geront/41.5.578
   PubMed Web of Science ®Google Scholar
• Lowenstein, A., & Doron, I. (2008). Times of transition: Elder abuse and neglect in Israel. Journal of Elder Abuse & Neglect, 20(2), 181–206. doi:10.1080/08946560801974695
   PubMed Web of Science ®Google Scholar
• Malks, B., Buckmaster, J., & Cunningham, L. (2003). Combating elder financial abuse: A multi-disciplinary approach to a growing problem. Journal of Elder Abuse & Neglect, 15(3–4), 55–70. doi:10.1300/J084v15n03_04
   Web of Science ®Google Scholar
• Mata, R. (2007). Understanding the aging decision maker. Human Development, 50(6), 359–366. doi:10.1159/000109836
   Web of Science ®Google Scholar
• Metlife Mature Market Institute. (2009). Broken trust: Elders, family, and finances. Retrieved from https://www.giaging.org/documents/mmi-study-broken-trust-elders-family-finances.pdf
   Google Scholar
• Minichiello, V., Browne, J., & Kendig, H. (2000). Perceptions and consequences of ageism: Views of older people. Ageing and Society, 20(3), 253–278. doi:10.1017/S0144686X99007710
   Web of Science ®Google Scholar
• Moore, S. A. D., & Schaefer, J. (2004). Remembering the forgotten ones: Protecting the elderly from financial abuse. The San Diego Law Review, 41(2), 505–591.
   Google Scholar
• Mor, S. (2018). With access and justice for all. Cardozo Law Review, 39, 101–138.
   Google Scholar
• Nerenberg, L. (2000). Forgotten victims of financial crime and abuse: Facing the challenge. Journal of Elder Abuse & Neglect, 12(2), 49–73. doi:10.1300/J084v12n02_06
   Web of Science ®Google Scholar
• Ortman, J. M., Velkoff, V. A., & Hogan, H. (2014, May). An aging nation: The older population in the United States. Washington, DC: U.S. Department of Commerce. Retrieved from https://www.census.gov/prod/2014pubs/p25-1140.pdf
   Google Scholar
• Palmore, E. B., Branch, L., & Harris, D. K. (2005). Encyclopedia of ageism. New York, NY: Haworth Pastoral.
   Google Scholar
• Patton, M. (2002). Qualitative research and evaluation methods. Thousand Oaks, CA: Sage.
   Google Scholar
• Pleasence, P., Nigel, J., & Reimers, S. (2011). What really drives advice seeking behavior? Looking beyond the subject of legal disputes. Oñati Socio-Legal Series, 1(6), 21–63.
   Google Scholar
• Rhode, D. L. (2004). Access to justice. New York, NY: Oxford University Press.
   Google Scholar
• Segal, M., Mor, S., & Hantman, S. (2014). Attitudes of older people toward the legal system and the courts in Israel [Hebrew]. Gerontology & Geriatrics, 41(3), 51–70.
   Google Scholar
• Shkedi, A. (2003). Words attempting to touch: Qualitative research, theory and practice. Tel Aviv, Israel: Ramot. [Hebrew].
   Google Scholar
• Spanier, B., Doron, I., & Milman-Sivan, F. (2014). Is the grass always greener on the other side? A legal battle over the rights of the elderly at the European Court of Human Rights [Hebrew]. Gerontology & Geriatrics, 41(3), 115–140.
   Google Scholar
• United Nations. (1995). The economic, social and cultural rights of older persons. Comment No. 6, 10, UN Doc. E/C.12/1995/16/Rev.1 (1995). Geneva, Switzerland.
   Google Scholar
• United Nations. (2013). World population ageing 2013. Retrieved from http://www.un.org/en/development/desa/population/publications/pdf/ageing/WorldPopulationAgeing2013.pdf
   Google Scholar
• Wallace, H., & Roberson, C. (2007). Victimology: Legal, psychological and social perspectives. Cambridge, MA: Pearson Publications.
   Google Scholar
• World Assembly on Aging. (2002). Political declaration; and, madrid international plan of action on ageing/second world assembly on ageing, Madrid, Spain, April 8–12, 2002. New York, NY: United Nations. Retrieved from http://www.un.org/esa/socdev/documents/ageing/MIPAA/political-declaration-en.pdf
   Google Scholar
• Yoon, C., Cole, C., & Lee, M. (2009). Consumer decision making and aging: Current knowledge and future directions. Journal of Consumer Psychology, 19(1), 2–16. doi:10.1016/j.jcps.2008.12.002
   Web of Science ®Google Scholar
• Yoon, C., Laurent, G., Fung, H., Gonzalez, R., Gutchess, A., Hedden, T., … Skurnik, I. (2005). Cognition, persuasion and decision making in older consumers. Marketing Letters, 16(3–4), 429–441. doi:10.1007/s11002-005-5903-3
   Web of Science ®Google Scholar