REFERENCES
- Pignatiello , Jr. J. J , Ramberg , J. S. ( 1985 ). Discussion of off-line quality control, parameter design and the Taguchi method . Journal of Quality Technology , 198 – 206 .
- ——— . ( 1991 ). Top ten triumphs and tragedies of Genichi Taguchi . Quality Engineering , 4 : 211 – 226 .
- Ramberg , J. S. ( 1994 ). Total quality management: Thought revolution or trojan horse , OR/MS Today , August , 18 – 24 .
- Ramberg , J. S. ( 1995 ). Total quality management . In: Gass , Saul, L. , Harris , Carl, M., Eds. Encyclopedia of OR/MS . Norwell, MA, Kluwer Academic Publishers , 684 – 690 .
- Ramberg , J. S. ( 2000 ). Six sigma: Fad or fundamental . Quality Digest , May , 27 – 32 .