QUALITY TREE: A SYSTEMATIC PROBLEM-SOLVING MODEL USING TOTAL QUALITY MANAGEMENT TOOLS AND TECHNIQUES

References

• Lowe , T.A . and Mazzeo , J.M ., “Three Preachers. One Religion” , Qual. Magazine , September , 22 – 25 . 1986 .
   Google Scholar
• Harwood , C. , Quality Improvement System, Quality Improvement Company Training Manual , Cupertino , CA , 1988 .
   Google Scholar
• Tillman . F. A . and Kuo , W ., Optimization of System Reliability , Marcel Dekker , New York , 1980 .
   Google Scholar
• Feigenbaum , A.V . ., Total Quality Control , McGraw-Hill , New York , 1983 .
   Google Scholar
• Pan , J.N. . ., The SPC Implementation Handbook , Leach Corp ., Los Angeles , CA .
   Google Scholar
• Taguchi , G . , Introduction to Quality Engineering , American Supplier Institute Course Manual , Dearborn , MI , 1987 .
   Google Scholar
• Bhote , K.R. . ., World Class Quality , American Management Association , New York , 1988 .
   Google Scholar
• Hayes , G.E. . ., Quality Assurance, Management and Technology , Charger Productions Inc ., Capisirano Beach , CA , 1981 .
   Google Scholar
• J. Ashok Department of Defense, Total Quality Management Guide , DoD Office for TQM , Washington , D.C., DoD 5000.51.G, Final Draft, 1989 .
   Google Scholar
• Thresh , J.I ., Quality Audit, MGI Training Manual , CA , 1982 .
   Google Scholar
• Juran , J.M ., Quality Planning and Analysis , McGraw-Hill , New York , 1980 .
   Google Scholar
• Henley , E.J. . . and Kumamoto , H.V. . Reliability Engineering and Risk Assessment , Prentice Hall Inc , Englewood Cliffs , NJ , 1981 .
   Google Scholar