27
Views
0
CrossRef citations to date
0
Altmetric
Original Articles

QC ACTIVITIES IN ADMINISTRATIVE DEPARTMENTS: FROM THE EXPERIENCEAT FPL

Pages 31-39 | Published online: 30 Mar 2007

References

  • Hudiburg , J.J. , Winning with Quality–The FPL Story. Quality Resources , New York , 1991 .
  • Kondo ., Y Emphases of Japanese toial quality management in 1980s, Total Qual. Mgmt., 1 , 23 – 32 , 1990 .
  • Kondo , Y. , Creativity in daily work. Human Sys. Mgmt. , 9 , 7 – 13 , 1990 .
  • Kondo , Y. , Quality through the millennia, Qual. Prog , 21 , 83 , December 1988 .
  • Kondo , Y. , Quality in Japan, Juran's Quality Control Handbook, edited by J. M. Juran and F. M. Gryna , Fourth Edition, McGraw-Hill , New York , 1988 , pp. 35F.1 – 35F.30 .
  • Hessel , M.P. , Mooney , M. , and Zeleny , M. , Integrated process management: A management technology for the new competitive era, in Global Competitiveness , edited by M. K. Starr , W.W. Norton & Co ., New York , 1988 , pp. 121 – 158 .
  • Ishikawa K , Guide to Quality Control, Asian Productivity Organization , Tokyo , 1976 , pp. 6 – 97 .
  • Kondo , Y. , “ Keystones in QC training course of managers ”, Proc. Intern. Conference on Quality Control–1989 , Buenos Aires , October 23–24 1989 , pp. 85 – 94 .
  • Kawakita , J. , KY–Ho–Let Chaos to Talk , Chuokoron-Sha , Tokyo , 1986 (in Japanese).
  • Akao . Y , Ohfuji , T. , and Naoi , T. , Survey and reviews on quality function deployment in Japan . Proc ICQC '87Tokyo , pp. 171 – 176 , 1987 .
  • Kondo , Y. , Human Motivation, A Key Factor for Management, 3A Corporation , Tokyo , 1991 , pp. 83 – 90 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.