775
Views
51
CrossRef citations to date
0
Altmetric
Original Articles

Ties that blind? How strong ties affect small business owner-managers’ perceived trustworthiness of their advisors

, , &
Pages 189-209 | Published online: 06 Apr 2010

References

  • Bachmann , R . 2001 . Trust, power and control in trans-organizational relations . Organization Studies , 22 : 337 – 65 .
  • Barber , B . 1983 . The logic and limits of trust , New Brunswick : Rutgers University Press .
  • Bennett , RJ and Robson , PJA . 1999 . The use of external business advice by SMEs in Britain . Entrepreneurship & Regional Development , 11 : 155 – 80 .
  • Bennett , RJ and Robson , PJA . 2004 . The role of trust and contract in the supply of business advice . Cambridge Journal of Economics , 28 : 471 – 88 .
  • Berry , AJ , Sweeting , R and Goto , J . 2006 . The effect of business advisers on the performance of SMEs . Journal of Small Business and Enterprise Development , 13 : 33 – 47 .
  • Boter , H and Lundström , A . 2005 . SME perspectives on business support services: The role of company size, industry and location . Journal of Small Business and Enterprise Development , 12 : 244 – 58 .
  • Bryson , JR and Daniels , PW . 1998 . Business link, strong ties, and the walls of silence: Small and medium-sized enterprises and external business-service expertise . Environment and Planning C: Government and Policy , 16 : 265 – 80 .
  • Burke , G and Jarratt , D . 2004 . The influence of information and advice on competitive strategy definition in small and medium-sized enterprises . Qualitative Market Research , 7 : 126 – 38 .
  • Chin , WW . 1998 . “ The partial least squares approach to structural equation modelling ” . In Modern methods in business research , Edited by: Marcoulides , GA . 295 – 336 . Hillsdale : Erlbaum .
  • Chin, W.W. 2000. Frequently asked questions – partial least squares & PLS-Graph. Wynne Chin. http://disc-nt.cba.uh.edu/chin/plsfaq.htm
  • Chin , WW , Marcolin , BL and Newsted , PR . 2003 . A partial least squares latent variable modeling approach for measuring interaction effects: Results from a Monte Carlo simulation study and an electronic-mail emotion/adoption study . Information Systems Research , 14 : 189 – 217 .
  • Cool , K , Dierickx , I and Jemison , D . 1989 . Business strategy, market structure and risk-return relationships: A structural approach . Strategic Management Journal , 10 : 507 – 22 .
  • Coulter , KS and Coulter , RA . 2003 . The effects of industry knowledge on the development of trust in service relationships . International Journal of Research in Marketing , 20 : 31 – 43 .
  • Day , E and Barksdale , H . 1992 . How firms select professional services . Industrial Marketing Management , 21 : 85 – 91 .
  • Day , E and Barksdale , H . 1994 . Organizational purchasing of professional services . Journal of Business & Industrial Marketing , 9 : 44 – 51 .
  • European Commission 2003. Commission recommendation of 6 May 2003 concerning the definition of micro, small, and medium-sized enterprises. Official Journal of the European Union L124/36.
  • Fitzsimmons , JA , Noh , J and Thies , E . 1998 . Purchasing business services . Journal of Business & Industrial Marketing , 13 : 370 – 80 .
  • Gallouj , C . 1997 . Asymmetry of information and the service relationship: Selection and evaluation of the service provider . International Journal of Service Industry Management , 8 : 42 – 64 .
  • Gambetta , D . 1988 . “ Can we trust trust? ” . In Trust: Making and breaking cooperative relations , Edited by: Gambetta , D . 213 – 37 . Oxford : Basil Blackwell .
  • García-Cabrera , AM and García-Soto , MG . 2008 . Cultural differences and entrepreneurial behaviour: An intra-country cross-cultural analysis in Cape Verde . Entrepreneurship & Regional Development , 20 : 451 – 83 .
  • Goel , S and Karri , R . 2006 . Entrepreneurs, effectual logic, and over-trust . Entrepreneurship Theory & Practice , 30 : 447 – 93 .
  • Granovetter , M . 1973 . The strength of weak ties . American Journal of Sociology , 78 : 1360 – 80 .
  • Granovetter , M . 1985 . Economic action and social structure: The problem of embeddedness . American Journal of Sociology , 91 : 481 – 509 .
  • Harman , HH . 1967 . Modern factor analysis , Chicago : University of Chicago Press .
  • Hurmerinta-Peltomäki , L and Nummela , N . 2004 . From temporary support to systematic resource development: Expert services from an SME perspective . Journal of Small Business and Enterprise Development , 11 : 233 – 43 .
  • Jack , SL , Drakopoulou Dodd , S and Anderson , AR . 2008 . Change and the development of entrepreneurial networks over time: A processual perspective . Entrepreneurship & Regional Development , 20 : 125 – 59 .
  • Johnston , WJ and Bonoma , TV . 1981 . Purchase process for capital equipment and services . Industrial Marketing Management , 10 : 253 – 64 .
  • Johnston , WJ and Lewin , JE . 1996 . Organizational buying behavior: Toward an integrative framework . Journal of Business Research , 35 : 1 – 15 .
  • Kramer , RM . 1999 . Trust and distrust in organizations: Emerging perspectives, enduring questions . Annual Review of Psychology , 50 : 569 – 98 .
  • Lohmöller , J . 1989 . Latent variable path modelling with partial least squares , Heidelberg : Physica .
  • MacKinnon , D , Chapman , K and Cumbers , A . 2004 . Networking, trust and embeddedness amongst SMEs in the Aberdeen oil complex . Entrepreneurship & Regional Development , 16 : 87 – 106 .
  • Mayer , RC and Davis , JH . 1999 . The effect of performance appraisal system on trust for management: A field quasi-experiment . Journal of Applied Psychology , 84 : 123 – 36 .
  • Mayer , RC , Davis , JH and Schoorman , D . 1995 . An integrative model of organizational trust . Academy of Management Review , 20 : 709 – 34 .
  • McAllister , DJ . 1995 . Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations . Academy of Management Journal , 38 : 24 – 59 .
  • Mitchell , RK , Mitchell , JR and Smith , JB . 2008 . Inside opportunity formation: Enterprise failure, cognition, and the creation of opportunities . Strategic Entrepreneurship Journal , 2 : 225 – 42 .
  • Mole , KF and Keogh , W . 2009 . The implications of public sector small business advisers becoming strategic sounding boards: England and Scotland compared . Entrepreneurship & Regional Development , 21 : 77 – 97 .
  • Morrissey , WJ and Pittaway , L . 2004 . A study of procurement behaviour in small firms . Journal of Small Business and Enterprise Development , 11 : 254 – 62 .
  • Nooteboom , B . 2002 . Trust: Forms, foundations, functions, failures and figures , Cheltenham : Edward Elgar .
  • Nunnally , J . 1978 . Psychometric theory , New York : McGraw-Hill .
  • O’Farrell , PN and Moffat , LAR . 1991 . An interaction model of business service production and consumption . British Journal of Management , 2 : 205 – 21 .
  • Podsakoff , PM and Organ , DW . 1986 . Self-reports in organizational research: Problems and prospects . Journal of Management , 12 : 531 – 44 .
  • Raiser, M. 1999. Trust in transition. EBRD Working Paper No. 39.
  • Ramsden , M and Bennett , RJ . 2005 . The benefits of external support to SMEs: ‘Hard’ versus ‘soft’ outcomes and satisfaction levels . Journal of Small Business and Enterprise Development , 12 : 227 – 43 .
  • Ringle, C.M., S. Wende, and A. Will. 2005. SmartPLS 2.0.M3. http://www.smartpls.de
  • Ringle , CM , Wende , S and Will , A . 2009 . “ The finite mixture partial least squares approach: Methodology and application ” . In Handbook of partial least squares: Concepts, methods and applications in marketing and related fields , Edited by: Vinzi , VE , Chin , WW , Henseler , J and Wang , H . Berlin : Springer .
  • Rousseau , DM , Sitkin , SB , Burt , RS and Camerer , C . 1998 . Not so different after all: A cross-discipline view of trust . Academy of Management Review , 23 : 393 – 404 .
  • Sekerka , LE and Zolin , R . 2007 . Can rules be bent with prudential judgment? How compliance may be deriding values in the Department of Defense . Public Integrity , 9 : 225 – 43 .
  • Simon , HA . 1957 . Models of man – social and rational , New York : Wiley .
  • Smallbone , D , North , D and Leigh , R . 1993 . The use of external assistance by mature SMEs in the UK: Some policy implications . Entrepreneurship & Regional Development , 5 : 279 – 95 .
  • Statistics Finland 2005. Enterprises, 2005. Statistics Finland. http://www.tilastokeskus.fi/tup/suoluk/suoluk_yritykset_en.html
  • Stock , JR and Zinszer , PH . 1987 . The industrial purchase decision for professional services . Journal of Business Research , 15 : 1 – 16 .
  • Sztompka, P. 1999. Trust: A sociological theory. Cambridge: Cambridge University Press.
  • Tenenhaus , M , Vinzi , VE , Chatelin , Y and Lauro , C . 2005 . PLS path modeling . Computational Statistics and Data Analysis , 48 : 159 – 205 .
  • Tonoyan , V . 2005 . “ The dark side of trust: Corruption and entrepreneurship – a cross-national comparison between emerging and mature market economies ” . In Trust and entrepreneurship: A west–east perspective , Edited by: Höhmann , H-H and Welter , F . 39 – 58 . Cheltenham : Edward Elgar .
  • Welter , F and Kautonen , T . 2005 . Trust, social networks and enterprise development: Exploring evidence from East and West Germany . International Entrepreneurship & Management Journal , 1 : 367 – 79 .
  • Wold , H . 1985 . “ Partial least squares ” . In Encyclopedia of statistical science , Edited by: Kotz , S and Johnson , NL . 581 – 91 . New York : Wiley .
  • Yamagishi , T and Yamagishi , M . 1994 . Trust and commitment in the United States and Japan . Motivation and Emotion , 18 : 129 – 66 .
  • Yung , Y and Bentler , PM . 1996 . “ Bootstrapping techniques in analysis of mean and covariance structures ” . In Advanced structural equation modelling: Issues and techniques , Edited by: Marcoulide , GA and Schumacker , RE . 195 – 226 . Mahwah, NJ : Erlbaum .
  • Zaheer , A , McEvily , B and Perrone , V . 1998 . Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance . Organization Science , 9 : 141 – 59 .
  • Zahra , SA , Isil Yavuz , R and Ucbasaran , D . 2006 . How much do you trust me? The dark side of relational trust in new business creation in established companies . Entrepreneurship Theory & Practice , 30 : 541 – 59 .
  • Zolin , R , Hinds , PJ , Fruchter , R and Levitt , RE . 2004 . Interpersonal trust in cross-functional, geographically distributed work: A longitudinal study . Information and Organization , 14 : 1 – 24 .
  • Zucker , LG . 1986 . Production of trust: Institutional sources of economic structure, 1840–1920 . Research in Organizational Behavior , 8 : 53 – 111 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.