The evaluation of interactive learning modules to reinforce helping skills in a web‐based interview simulation training environment

References

• Adcock , A. , Duggan , M. and Belfore , L. Tracking the development of response discrimination ability to improve a web‐based simulated interview . Paper presented at the Annual Conference of the Association for Educational Communications and Technology . Anaheim, CA. October .
   Google Scholar
• Adcock , A.B. , Duggan , M. , Nelson , E. and Nickel , C. 2006 . Teaching effective helping skills at a distance: The development of Project CATHIE . Quarterly Review of Distance Education , 7 (4) : 349 – 360 .
   Google Scholar
• Adcock , A. , Duggan , M. , Watson , G.S. and Belfore , L. 2010 . The impact of content area focus on the effectiveness of a web‐based simulation . British Journal of Educational Technology , 41 (3) : 388 – 402 . doi: doi:10.1111/j.1467-8535.2009.00947.x
   Google Scholar
• Adcock , A.B. and Van Eck , R. 2005 . Reliability and factor structure of the Attitude Toward Tutoring Agent Scale (ATTAS) . Journal of Interactive Learning Research , 16 (2) : 195 – 217 .
   Google Scholar
• Alessi , S.M. 1988 . Fidelity in the design of instructional simulations . Journal of Computer‐Based Instruction , 15 (2) : 40 – 47 .
   Google Scholar
• American Counseling Association . 2005 . “ ACA code of ethics ” . Retrieved July 14, 2010, from http://www.counseling.org/Counselors/
   Google Scholar
• Anderson , J.R. 1995 . Cognitive psychology and its implications , (4th ed.) , New York : W.H. Freeman .
   Google Scholar
• Baker , S.B. , Daniels , T.G. and Greeley , A.T. 1990 . Systematic training of graduate‐level counselors: Narrative and meta‐analytic reviews of three major programs . The Counseling Psychologist , 18 : 355 – 421 . doi: doi:10.1177/0011000090183001
   Web of Science ®Google Scholar
• Baylor , A. and Ryu , J. 2003 . Does the presence image and animation enhance pedagogical agent persona? . Journal of Educational Computing Research , 28 (4) : 373 – 395 .
   Google Scholar
• Brown , J. , Collins , A. and Duguid , P. 1989 . Situated cognition and the culture of learning . Educational Researcher , 18 (1) : 32 – 42 . doi: doi:10.2307/1176008
   Google Scholar
• Cannon , H.M. and Burns , A.C. 1999 . A framework for assessing the competencies reflected in simulation performance . Developments in Business Simulation & Experiential Exercises , 26 : 40 – 44 .
   Google Scholar
• Capuzzi , D. and Gross , D.R. 1999 . Counseling and psychotherapy , (2nd ed.) , Amherst, MA : HRD Products .
   Google Scholar
• Carkhuff , R. 1969 . Helping and human relations , New York : Holt .
   Google Scholar
• Carkhuff , R.R. 2000 . The art of helping in the 21st century , (8th ed.) , Amherst, MA : Human Resource Development Press .
   Google Scholar
• Carkhuff , R. and Berenson , B. 1967 . Beyond counseling and therapy , New York : Holt, inehart, & Winston .
   Google Scholar
• Chung , R.C. and Bemak , F. 2002 . The relationship of culture and empathy in cross‐cultural counseling . Journal of Counseling and Development , 80 (2) : 154 – 160 .
   Google Scholar
• Clark , R.E. 1983 . Reconsidering research on learning from media . Review of Educational Research , 53 : 445 – 459 . doi: doi:10.3102/00346543053004445
   Web of Science ®Google Scholar
• de Jong , T. and Van Joolingen , W.R. 1998 . Scientific discovery learning with computer simulations of conceptual domains . Review of Educational Research , 68 (2) : 179 – 201 . doi: doi:10.3102/00346543068002179
   Web of Science ®Google Scholar
• Deubel , P. 2003 . An investigation of behaviorist and cognitive approaches to instructional multimedia design . Journal of Educational Multimedia and Hypermedia , 12 (1) : 63 – 90 .
   Google Scholar
• Duggan , M.H. and Adcock , A.B. 2007 . Animated agents teaching helping skills in an online environment: A pilot study . Journal of Interactive Online Learning , 6 (1) : 56 – 71 .
   Google Scholar
• Elstein , A.S. , Sprafka , S.A. and Shulman , L.S. 1978 . Medical problem‐solving: An analysis of clinical reasoning , Cambridge, MA : Harvard University Press .
   Google Scholar
• Ford , J.D. 1979 . Research on training counselors and clinicians . Review of Educational Research , 49 : 87 – 130 . doi: doi:10.2307/1169928
   Web of Science ®Google Scholar
• Fugua , D.R. and Gade , E.M. 1982 . A critical reexamination of the practice component in counselor training . Counselor Education and Supervision , 21 : 282 – 294 .
   Google Scholar
• Ivey , A.E. 1994 . Intentional interviewing and counseling: Facilitating client development in a multicultural society , Belmont, CA : Brooks/Cole .
   Google Scholar
• Kim , B. , Williams , R. and Dattilo , J. 2002 . Students’ perception of interactive learning modules . Journal of Research on Technology in Education , 34 (4) : 453 – 474 .
   Google Scholar
• Kirschner , P.A. , Sweller , J. and Clark , R.E. 2006 . Why minimal guidance during instruction does not work: An analysis of the failure of constructivist, discovery, problem‐based, experiential and inquiry‐based teaching . Educational Psychologist , 41 (2) : 75 – 86 . doi: doi:10.1207/s15326985ep4102_1
   Web of Science ®Google Scholar
• Koch , G. and Dollarhide , C.T. 2000 . Using a popular film in counselor education: Good Will Hunting as a teaching tool . Counseling Education and Supervision , 39 (3) : 203 – 210 .
   Google Scholar
• Larson , L.M. , Day , S.X. , Springer , S.W. , Clark , M.P. and Vogel , D.L. 2003 . Developing a supervisor feedback rating scale: A brief report . Measurement and Evaluation in Counseling and Development , 35 (4) : 230 – 238 .
   Google Scholar
• Lepper , M.R. and Chabay , R.W. 1987 . “ Socializing the intelligent tutor: Bringing empathy to computer tutors ” . In Learning issues in intelligent tutoring systems , Edited by: Mandl , H. and Lesgold , A. 242 – 257 . New York : Springer Verlag .
   Google Scholar
• Martz , E. 2001 . Expressing counselor empathy through the use of possible selves . Journal of Employment Counseling , 38 (3) : 126 – 133 .
   Google Scholar
• National Organization for Human Services (NOHS) . 2009 . “ Ethical standards for human service professionals ” . Retrieved July 14, 2010, from http://www.nationalhumanservices.org/mc/page.do?sitePageId=89927&orgId=nohs
   Google Scholar
• Osborni , C.J. , Dean , E.P. and Petruzzi , M.L. 2004 . Use of simulated multidisciplinary treatment teams and client actors to teach case conceptualization and treatment planning skills . Counselor Education and Supervision , 44 (2) : 121 – 134 .
   Google Scholar
• Park , I. and Hannafin , M. 1993 . Empirically‐based guidelines for the design of interactive multimedia . Educational Technology Research and Development , 41 : 63 – 85 . doi: doi:10.1007/BF02297358
   Web of Science ®Google Scholar
• Picard , R. 1997 . Affective computing , Cambridge, MA : MIT Press .
   Google Scholar
• Randel , J.M. , Morris , B.A. , Wetzel , C.D. and Whitehill , B.V. 1992 . The effectiveness of games for educational purposes: A review of recent research . Simulation and Gaming , 23 (3) : 261 – 276 . doi: doi:10.1177/1046878192233001
   Web of Science ®Google Scholar
• Reeves , T.C. Enhancing the worth of instructional technology research through “design experiments” and other developmental research strategies . Paper presented at the Annual Meeting of the American Educational Research Association (AERA) . April , New Orleans, LA.
   Google Scholar
• Reeves , T. , Herrington , J. and Oliver , R. 2005 . Design research: A socially responsible approach to instructional technology research in higher education . Journal of Computing in Higher Education , 16 (2) : 97 – 116 . doi: doi:10.1007/BF02961476
   Google Scholar
• Roffers , T. , Cooper , B. and Sultanoff , S.M. 1988 . Can counselor trainees apply their skills in actual client interviews? . Journal of Counseling and Development , 66 : 385 – 388 .
   Google Scholar
• Rogers , C. 1951 . Client‐centered therapy , Boston : Houghton Mifflin .
   Google Scholar
• Rogers , C. 1958 . The characteristics of a helping relationship . The Personnel and Guidance Journal , 37 : 6 – 16 .
   Google Scholar
• Shepard , D.S. 2002 . Using screenwriting techniques to create realistic and ethical role plays . Counseling Education and Supervision , 42 (2) : 145 – 158 .
   Google Scholar
• Thurman , R.A. 1993 . Instructional simulation from a cognitive psychology viewpoint . Educational Technology, Research and Development , 41 (4) : 75 – 89 . doi: doi:10.1007/BF02297513
   Google Scholar
• Truax , C.B. and Carkhuff , R.R. 1967 . Toward effective counseling and psychotherapy: Training and practice , Chicago : Aldine .
   Google Scholar
• Wolfe , J. 1997 . The effectiveness of business games in strategic management coursework . Simulation & Gaming , 28 (4) : 360 – 376 .
   Google Scholar
• Woodside , M. , Paulus , T.M. and Ziegler , M. 2005 . The experience of helping: Capturing the voices of human services students . Human Service Education , 25 : 9 – 25 .
   Google Scholar