918
Views
11
CrossRef citations to date
0
Altmetric
Original Articles

Fit between sourcing capabilities and organisational structure on IT outsourcing performance

&
Pages 375-387 | Accepted 08 Nov 2011, Published online: 18 Jan 2012

References

  • S.B. Bacharach, 1989. Organizational theories: some criteria for evaluation. Academy of Management Review, 14, 496–515
  • Barney , JB . 1986 . Organizational culture: can it be a source of sustained competitive advantage? . Academic Management Review , 11 : 656 – 665 .
  • Barney , JB . 1991 . Firm resources and sustained competitive advantage . Journal of Management , 17 : 99 – 120 .
  • Barney , JB , Wright , M and Ketchen , DJ . 2001 . The resource-based view of the firm: ten years after 1991 . Journal of Management , 27 : 625 – 641 .
  • Bergeron , F , Raymond , L and Rivard , S . 2001 . Fit in strategic information technology management research: an empirical comparison of perspectives . The International Journal of Management Science , 29 : 125 – 142 .
  • Beulen , E and Ribbers , P . 2003 . A case study of managing IT outsourcing partnerships in Asia . Communications of the Association of Information Systems , 11 : 357 – 376 .
  • Bouwman , WAGA . 2006 . Information and communication technology in organizations , London, Thousand Oaks , CA : Sage .
  • Brook , J and Plugge , AG . 2010 . “ Strategic sourcing of R&D: the determinants of success ” . In Global sourcing 2010 , LNBIP 55 Edited by: Oshri , I and Kotlarsky , J . 26 – 42 . Heidelberg, Berlin : Springer .
  • Burns , T and Stalker , GM . 1961 . The management of innovation , London : Tavistock .
  • Carmel , E . 1999 . Global software teams: collaborating across borders and time zones , Upper Saddle River , NJ : Prentice-Hall PTR .
  • Carmel , E and Tjia , P . 2005 . Offshore outsourcing of information technology work , Cambridge : Cambridge University Press .
  • Carmeli , A and Tishler , A . 2004 . The relationships between intangible organizational elements and organizational performance . Strategic Management Journal , 25 : 1257 – 1278 .
  • Chen , YM , Goan , M-J and Huang , P-N . 2011 . Selection process in logistics outsourcing – a view from third party logistics provider . Production Planning & Control , 22 ( 3 ) : 308 – 324 .
  • Clemons , EK and Row , M . 1991 . Sustaining IT advantage: the role of structural differences . MIS Quarterly , 15 : 275 – 292 .
  • Daft , RL . 1995 . Organization theory and design , St Paul , MN : West Publishing Company .
  • Dalton , DR . 1980 . Organizational structure and performance . Academic of Management Review , 5 : 49 – 64 .
  • Dibbern , J . 2004 . Information Systems Outsourcing: a survey and analysis of the literature . The International Journal of Management Science , 35 : 6 – 102 .
  • Dierickx , I and Cool , K . 1989 . Asset stock accumulation and sustainability of competitive advantage . Management Science , 35 : 1504 – 1511 .
  • DiRomualdo , A and Gurbaxaini , V . 1998 . Strategic intent for IT outsourcing . Sloan Management Review , 39 : 67 – 80 .
  • Drazin , R and van de Ven , AH . 1985 . An examination of the alternative forms of contingency theory . Academy of Management Review , 30 : 514 – 539 .
  • Feeny , DF and Ives , B . 1990 . In search of sustainability: reaping long-term advantage from investments in information technology . Journal of Management Information Systems , 7 : 27 – 32 .
  • Feeny , D , Lacity , M and Willcocks , LP . 2005 . Taking the measure of outsourcing providers . Sloan Management Review , 46 ( 3 ) : 41 – 48 .
  • Feeny , DF and Willcocks , LP . 1998 . Core IS capabilities for exploiting information technology . Sloan Management Review , 39 : 9 – 21 .
  • Field , AP . 2005 . Discovering statistics using SPSS , London : Sage .
  • Galbraith , JR . 1977 . Organization design , Reading , MA : Addison-Wesley .
  • Germain , R . 1996 . The role of context and structure in radical and incremental logistics innovation adoption . Journal of Business Research , 35 : 117 – 127 .
  • Gonzalez , R , Gasco , J and Llopis , J . 2006 . IS outsourcing: a literature analysis . Information and Management , 43 : 821 – 834 .
  • Gurbaxani , V . 1996 . The new world of information technology outsourcing . Communication of the ACM , 39 : 45 – 46 .
  • Hirschheim , R and Lacity , MC . 2000 . The myths and realities of information technology insourcing . Communication of the ACM , 43 : 99 – 107 .
  • Kern , T and Willcocks , LP . 2001 . The relationship advantage: information technologies, sourcing and management , Oxford : Oxford University Press .
  • King , A and Zeithaml , C . 2001 . Competencies and firm performance: examining the causal ambiguity paradox . Strategic Management Journal , 22 : 75 – 99 .
  • Kosnik , T , Wong-MingJi , DJ and Hoover , K . 2006 . Outsourcing versus insourcing in the human resource supply chain: a comparison of five generic models . Personnel Review , 35 ( 6 ) : 671 – 683 .
  • Koufteros , XA and Vonderembse , MA . 1998 . The impact of organizational structure on the level of JIT attainment: towards theory development . International Journal of Production , 36 : 2863 – 2878 .
  • Lacity , M and Willcocks , LP . 2000. Inside IT outsourcing: a state-of-the-art report. Oxford: Templeton College, Templeton Research Report, 1
  • Lacity , M and Willcocks , LP . 2001 . Global information technology outsourcing: in search of business advantage , Chichester : Wiley .
  • M.C. Lacity, et al., 2010. A review of the IT outsourcing empirical literature and future research directions, Journal of Information Technology, 25, 395–433
  • Levina , N and Ross , J . 2003 . From the vendors perspective: exploring the value proposition in information technology outsourcing . MIS Quarterly , 27 : 331 – 364 .
  • Lieberman , MB and Montgomery , DB . 1998 . First-mover (dis)advantages: retrospective and link with the resource-based view . Strategic Management Journal , 19 : 1111 – 1125 .
  • McCarthy , IP . 2010 . A multidimensional conceptualization of environmental velocity . Academy of Management Review , 35 ( 4 ) : 604 – 626 .
  • Mcfarlan , FW and Nolan , RL . 1995 . How to manage an IT outsourcing alliance . Sloan Management Review , 36 : 9 – 23 .
  • Miles , RE and Snow , CC . 1978 . Organizational strategy, structure and process , New York , NY : McGraw-Hill .
  • Nahm , AY , Vonderembse , MA and Koufteros , XA . 2003 . The impact of organizational structure on time-based manufacturing and plant performance . Journal of Operations Management , 21 : 281 – 306 .
  • Overby , E . 2006 . The global outsourcing guide , CIO Magazine Framingham , MA : CXO Media .
  • Oza , N and Hall , T . 2005 . Difficulties in managing offshore software outsourcing relationships: an empirical analysis of 18 high maturity Indian software companies . Journal of Information Technology Case and Application Research , 7 ( 3 ) : 25 – 41 .
  • Poppo , L and Zenger , T . 1998 . Testing alternative theories of the firm: transaction cost, knowledge-based, and measurement explanations for make-or-buy decisions in information services . Strategic Management Journal , 19 : 853 – 877 .
  • Porter , ME . 1980 . Generic competitive strategies , New York : Free Press .
  • Porter , ME . 1991 . Towards a dynamic theory of strategy . Strategic Management Journal , 12 : 95 – 117 .
  • Quinn , JB . 1999 . Strategic outsourcing: leveraging knowledge capabilities . Sloan Management Review , 40 : 9 – 21 .
  • Robins , J and Wiersema , MF . 1995 . A resource-based approach to the multibusiness firm: empirical analysis of portfolio interrelationships and corporate financial performance . Strategic Management Journal , 16 : 277 – 299 .
  • Rottman , JW . 2008 . Successful knowledge transfer within offshore supplier networks: a case study exploring social capital in strategic alliances . Journal of Information Technology , 23 : 31 – 43 .
  • Rottman , JW and Lacity , MC . 2009 . “ Outcomes from offshore outsourcing: evidence from a client's perspective ” . In The practice of outsourcing: from information systems to BPO and offshoring , Edited by: Willcocks , LP and Lacity , MC . 389 – 445 . London : Palgrave Macmillan .
  • Ruekert , RW , Walker , OC and Roering , KJ . 1985 . The organization of marketing activities: a contingency theory of structure and performance . Journal of Marketing , 49 : 13 – 25 .
  • Schendel , DE and Hofer , CW . 1979 . Strategic management: a new view of business policy and planning , Boston , MA : Little, Brown .
  • Strauss , A and Corbein , JM . 1990 . Basics of qualitative research: grounded theory, procedures and techniques , Thousand Oaks , CA : Sage .
  • N. Venkatraman, 1989. The concept of fit in strategy research: toward verbal and statistical correspondence. Academy of Management Review, 14 (3), 423–444
  • Wernerfelt , B . 1984 . A resource-based view of the firm . Strategic Management Journal , 5 ( 2 ) : 171 – 180 .
  • Willcocks , LP and Lacity , MC . 2006 . Global sourcing of business and IT services , New York : Palgrave Macmillan .
  • Zajac , EJ , Kraatz , MS and Breser , RKF . 2000 . Modelling the dynamics of strategic fit: a normative approach to strategic change . Strategic Management Journal , 21 ( 4 ) : 429 – 454 .
  • Zhang , F . 2006 . A note on supply risk and inventory outsourcing . Production Planning and Control , 17 ( 8 ) : 796 – 806 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.