Social capital approach on Enterprise 2.0: a multiple case study

References

• Ardichvili, A. 2008. “Learning and Knowledge Sharing in Virtual Communities of Practice: Motivators, Barriers, and Enablers.” Advances in Developing Human Resources 10 (4): 541–554. doi: 10.1177/1523422308319536
   Google Scholar
• Cuevas-Rodríguez, G., C. Cabello-Medina, and A. Carmona-Lavado. 2014. “Internal and External Social Capital for Radical Product Innovation: Do They Always Work Well Together?” British Journal of Management 25 (2): 266–284. doi: 10.1111/1467-8551.12002
   Web of Science ®Google Scholar
• Denyer, D., E. Parry, and P. Flowers. 2011. “‘Social’, ‘Open’ and ‘Participative’? Exploring Personal Experiences and Organizational Effects of Enterprise 2.0 Use.” Long Range Planning 44 (5–6): 375–396. doi: 10.1016/j.lrp.2011.09.007
   Web of Science ®Google Scholar
• Eisenhardt, K. M., and M. E. Graebner. 2007. “Theory Building from Cases: Opportunities and Challenges.” Academy of Management Journal 50 (1): 25–32. doi: 10.5465/AMJ.2007.24160888
   Web of Science ®Google Scholar
• Ford, D. P., and R. M. Mason. 2013. “A Multilevel Perspective of Tensions Between Knowledge Management and Social Media.” Journal of Organizational Computing and Electronic Commerce 23 (1–2): 7–33. doi: 10.1080/10919392.2013.748604
   Web of Science ®Google Scholar
• Gagliardi, D. 2013. “Next Generation Entrepreneur: Innovation Strategy Through Web 2.0 Technologies in SMEs.” Technology Analysis & Strategic Management 25 (8): 891–904. doi: 10.1080/09537325.2013.823151
   Web of Science ®Google Scholar
• Gartner. 2012. Webinar: Social Mediás Impact on IT Operations. Listened February 8.
   Google Scholar
• Haefliger, S., E. Monteiro, D. Foray, and G. von Krogh. 2011. “Social Software and Strategy.” Long Range Planning 44 (5–6): 297–316. doi: 10.1016/j.lrp.2011.08.001
   Web of Science ®Google Scholar
• Ho, L.-A., T.-H. Kuo, and B. Lin. 2012. “How Social Identification and Trust Influence Organizational Online Knowledge Sharing.” Internet Research 22 (1): 4–28. doi: 10.1108/10662241211199942
   Web of Science ®Google Scholar
• Hung, S.-W., P.-C. Chen, and C.-F. Chung. 2014. “Gaining or Losing? The Social Capital Perspective on Supply Chain Members’ Knowledge Sharing of Green Practices.” Technology Analysis & Strategic Management 26 (2): 189–206. doi: 10.1080/09537325.2013.850475
   Web of Science ®Google Scholar
• Huy, Q., and A. Shipolov. 2012. “The Key to Social Media Success Within Organizations.” MIT Sloan Management Review 54 (1): 71–81.
   Google Scholar
• IDC. 2011. Becoming a Social Business: The IBM Story. White Paper.
   Google Scholar
• IDC. 2012. Competitive Analysis: Worlwide Enterprise Social Software 2011 Vendor Share. White Paper.
   Google Scholar
• Jarzabkowski, P., and A. P. Spee. 2009. “Strategy-as-Practice: A Review and Future Directions for the Field.” International Journal of Management Reviews 11 (1): 69–95. doi: 10.1111/j.1468-2370.2008.00250.x
   Web of Science ®Google Scholar
• Johnson, G., A. Langley, L. Melin, and R. Whittington. 2007. Strategy as Practice. Research Directions and Resources. Cambridge: Cambridge University Press.
   Google Scholar
• Katz, D., and R. L. Kahn. 1966. The Social Psychology of Organizations. New York: Wiley.
   Google Scholar
• Kimmerle, J., K. Wodzicki, and U. Cress. 2008. “The Social Psychology of Knowledge Management.” Team Performance Management: An International Journal 14 (7): 381–401. doi: 10.1108/13527590810912340
   Google Scholar
• Koch, H., E. Gonzalez, and D. Leidner. 2012. “Bridging the Work/Social Divide: The Emotional Response to Organizational Social Networking Sites.” European Journal of Information Systems 21 (6): 699–717. doi: 10.1057/ejis.2012.18
   Web of Science ®Google Scholar
• Kwon, S.-W., and P. S. Adler. 2014. “Social Capital: Maturation of a Field of Research.” Academy of Management Review 39 (4): 412–422. doi: 10.5465/amr.2014.0210
   Web of Science ®Google Scholar
• Leonardi, P. 2008. “Indeterminacy and the Discourse of Inevitability in International Technology Management.” The Academy of Management Review 33 (4): 975–984. doi: 10.5465/AMR.2008.34422017
   Web of Science ®Google Scholar
• Li, C.-R., C.-J. Lin, and H.-C. Huang. 2014. “Top Management Team Social Capital, Exploration-Based Innovation, and Exploitation-Based Innovation in SMEs.” Technology Analysis & Strategic Management 26 (1): 69–85. doi: 10.1080/09537325.2013.850157
   Web of Science ®Google Scholar
• Liu, J., and P.-L. P. Rau. 2014. “Impact of Self-Construal on Choice of Enterprise Social Media for Knowledge Sharing.” Social Behavior and Personality 42 (7): 1077–1089. doi: 10.2224/sbp.2014.42.7.1077
   Web of Science ®Google Scholar
• Majchrzak, A., S. Faraj, G. C. Kane, and B. Azad. 2013. “The Contradictory Influence of Social Media Affordances on Online Communal Knowledge Sharing.” Journal of Computer-Mediated Communication 19 (1): 38–55. doi: 10.1111/jcc4.12030
   Web of Science ®Google Scholar
• Maurer, I., V. Bartsch, and M. Ebers. 2011. “The Value of Intraorganizational Social Capital: How It Fosters Knowledge Transfer, Innovation Performance, and Growth.” Organization Studies 32 (2): 157–185. doi: 10.1177/0170840610394301
   Web of Science ®Google Scholar
• McAfee, A. P. 2006. “Enterprise 2.0: The Dawn of Emergent Collaboration.” MIT Sloan Management Review 47 (3): 21–28.
   Web of Science ®Google Scholar
• Miles, M. B., and M. Huberman. 1994. Qualitative Data Analysis. An Expanded Sourcebook. 2nd ed. Thousand Oaks: Sage.
   Google Scholar
• Nahapiet, J., and S. Ghoshal. 1998. “Social Capital, Intellectual Capital and Organizational Advantage.” Academy of Management Review 23 (2): 242–266.
   Web of Science ®Google Scholar
• Oh, H., G. Labianca, and M.-H. Chung. 2006. “A Multilevel Model of Group Social Capital.” Academy of Management Review 31 (3): 569–582. doi: 10.5465/AMR.2006.21318918
   Web of Science ®Google Scholar
• Paroutis, S., and A. Al Saleh. 2009. “Determinants of Knowledge Sharing Using Web 2.0 Technologies.” Journal of Knowledge Management 13 (4): 52–63. doi: 10.1108/13673270910971824
   Web of Science ®Google Scholar
• Payne, J. 2007. “Using Social Software to Improve Collaboration.” Knowledge Management Review 10 (5): 24–29.
   Google Scholar
• Pinho, I., A. Rego, and M. Pina e Cunha. 2012. “Improving Knowledge Management Processes: A Hybrid Positive Approach.” Journal of Knowledge Management 16 (2): 215–242. doi: 10.1108/13673271211218834
   Web of Science ®Google Scholar
• Razmerita, L., K. Kirchner, and T. Nabeth. 2014. “Social Media in Organizations: Leveraging Personal and Collective Knowledge Processes.” Journal of Organizational Computing and Electronic Commerce 24 (1): 74–93. doi: 10.1080/10919392.2014.866504
   Web of Science ®Google Scholar
• Sashi, C. M. 2012. “Customer Engagement, Buyer-Seller Relationships, and Social Media.” Management Decision 50 (2): 253–272. doi: 10.1108/00251741211203551
   Web of Science ®Google Scholar
• Turban, E., T.-P. Liang, and P. J. S. Wu. 2011. “A Framework for Adopting Collaboration 2.0 Tools for Virtual Group Decision Making.” Group Decision & Negotiation 20 (2): 137–154. doi: 10.1007/s10726-010-9215-5
   Web of Science ®Google Scholar
• Yin, R. K. 2009. Case Study Research: Design and Methods. 4th ed. London: Sage.
   Google Scholar