References
- Askim , J. 2007 . How do politicians use performance information? An analysis of the Norwegian local government experience . International Review of Administrative Sciences , 73 ( 3 ) : 453 – 472 . (doi:10.1177/0020852307081152)
- Askim , J. 2009 . The demand side of performance measurement: explaining councillors' utilization of performance information in policymaking . International Public Management Journal , 12 ( 1 ) : 24 – 47 . (doi:10.1080/10967490802649395)
- Askim , J. , Johnsen , Å. and Christophersen , K.-A. 2008 . Factors behind organizational learning from benchmarking . Journal of Public Administration Research and Theory , 18 ( 2 ) : 297 – 320 . (doi:10.1093/jopart/mum012)
- Behn , R. D. 2003 . Why measure performance? Different purposes require different measures . Public Administration Review , 63 ( 5 ) : 586 – 606 . (doi:10.1111/1540-6210.00322)
- Bouckaert , G. and Van , Dooren W. 2003 . “ Performance management in public sector organizations ” . In Public Management and Governance , Edited by: Bovaird , T. and Löffler , E. London : Routledge .
- Bouckaert , G. and Halligan , J. 2008 . Managing Performance, International Comparisons , London : Routledge .
- Boyne , G. 2010 . “ Performance management: does it work? ” . In Public Management and Performance: Research Directions , Edited by: Walker , R. M. , Boyne , G. A. and Brewer , G.A. 207 – 226 . Cambridge : Cambridge University Press .
- Brun , M. E. and Siegel , J. P. 2006 . What does appropriate performance reporting for political decision-makers require? Empirical evidence from Switzerland . International Journal of Productivity and Performance Management , 55 ( 6 ) : 480 – 497 . (doi:10.1108/17410400610682505)
- Davies , O. H. T. , Nutley , S. and Smith , P. 2000 . “ Introducing evidence-based policy and practice in public services ” . In What Works? Evidence-based Policy and Practice in Public Services , Edited by: Davies , O. H. T. Bristol : Policy Press .
- de Lancer Julnes , P. and Holzer , M. 2001 . Promoting the utilization of performance measures in public organizations: an empirical study of factors affecting adoption and implementation . Public Administration Review , 61 : 693 – 708 . (doi:10.1111/0033-3352.00140)
- DiMaggio , P. J. and Powell , W. W. 1983 . The iron cage revisited: institutional isomorphism and collective rationality in organizational fields . American Sociological Review , 48 ( 2 ) : 147 – 160 . (doi:10.2307/2095101)
- Feldman , M. S. and March , J. G. 1981 . Information in organizations as signal and symbol . Administrative Science Quarterly , 26 ( 2 ) : 171 – 186 . (doi:10.2307/2392467)
- Heinrich , C. J. 1999 . Do government bureaucrats make effective use of performance management information? . Journal of Public Administration Research and Theory , 9 ( 3 ) : 363 – 393 . (doi:10.1093/oxfordjournals.jpart.a024415)
- Hood , C. 2007 . Public service management by numbers: Why does it vary? Where has it come from? What are the gaps and the puzzles? . Public Money & Management , 27 ( 2 ) : 95 – 102 . (doi:10.1111/j.1467-9302.2007.00564.x)
- Kline , P. 1999 . The Handbook of Psychological Testing , London : Routledge .
- Kroll , A. 2012 . “ Why public managers use performance: information concepts, theory, and empirical analysis ” . University of Potsdam . doctoral dissertation
- Lægreid , P. , Roness , P. G. and Rubecksen , K. 2006 . Performance management in practice: the Norwegian way . Financial Accountability and Management , 22 ( 3 ) : 251 – 270 . (doi:10.1111/j.0267-4424.2006.00402.x)
- Moynihan , D. P. and Ingraham , P. W. 2004 . Integrative leadership in the public sector: a model of performance-information use . Administration and Society , 36 ( 4 ) : 427 – 453 . (doi:10.1177/0095399704266748)
- Moynihan , D. P. 2008 . The Dynamics of Performance Management: Constructing Information and Reform , Washington , D.C. : Georgetown University Press .
- Moynihan , D. P. and Pandey , S. K. 2010 . The big question for performance management: why do managers use performance information? . Journal of Public Administration Research and Theory , 20 ( 4 ) : 849 – 866 . (doi:10.1093/jopart/muq004)
- Pollitt , C. 2006 . Performance information for democracy: the missing link? . Evaluation , 12 ( 1 ) : 38 – 55 . (doi:10.1177/1356389006064191)
- Nutley , S. and Webb , J. 2000 . Evidence and the policy process. In Davies, H. T. O. etal., op. cit
- Pollitt , C. , Harrison , S. , Dowswell , G. , JerakZuiderent , S. and Bal , R. 2010 . Performance regimes in health care . Evaluation , 16 ( 1 ) : 13 – 29 . (doi:10.1177/1356389009350026)
- Radin , B. A. 2006 . Challenging the Performance Movement , Washington , D.C. : Georgetown University Press .
- Taylor , J. 2011 . Factors influencing the use of performance information for decision-making in Australian state agencies . Public Administration , 89 ( 4 ) : 1316 – 1334 . (doi:10.1111/j.1467-9299.2011.02008.x)
- Ter Bogt , H. J. 2004 . Politicians in search of performance information? Survey research on Dutch aldermen's use of performance information . Financial Accountability and Management , 20 ( 3 ) : 221 – 252 . (doi:10.1111/j.0267-4424.2004.00387.x)
- Van de Walle , S. and Cornelissen , F. 2013 . “ Performance reporting ” . In Oxford Handbook on Public Accountability , Edited by: Bovens , M. Oxford : Oxford University Press .
- Van de Walle , S. and Roberts , A. 2008 . “ Publishing performance information: an illusion of control? ” . In Performance Information in the Public Sector: How it is Used , Edited by: Van Dooren , W. and Van de Walle , S. 211 – 226 . Basingstoke : Palgrave .
- Van de Walle , S. and Van Dooren , W. 2010 . “ How is information used to improve performance in the public sector? Exploring the dynamics of performance information ” . In Connecting Knowledge and Performance in Public Services , Edited by: Walshe , K. , Van de Walle , S. Van Dooren , W. 33 – 54 . Cambridge : Cambridge University Press .
- Van Dooren , W. and Van de Walle , S. 2008 . Performance Information in the Public Sector: How it is Used , Basingstoke : Palgrave .
- Van Dooren , W. 2004 . Supply and demand of policy indicators: a cross-sectoral comparison . Public Management Review , 6 ( 4 ) : 511 – 530 . (doi:10.1080/1471903042000303319)
- Van Dooren , W. 2006 . “ Performance measurement in the Flemish public sector: a supply and demand approach ” . Katholieke Universiteit Leuven . doctoral dissertation
- Van Dooren , W. 2008 . “ Nothing new under the sun? Change and continuity in the twentiethcentury performance movements ” . Edited by: Van Dooren , W. and Van de Walle , S. op. cit
- Walker , R. M. , Boyne , G. A. and Brewer , G. A. 2010 . Public Management and Performance , Edited by: Walker , R. M. , Boyne , G. A. and Brewer , G. A. Cambridge : Cambridge University Press .