190
Views
33
CrossRef citations to date
0
Altmetric
Original Articles

Implementation obstacles for a workdevelopment-oriented TQM strategy

Pages 621-634 | Published online: 25 Aug 2010

  • AXELSSON , R.C.J. and BERGMAN , B. 1999 . The Dynamics of Quality and Work Life Improvement , Linköping : University of Linköping .
  • BELANGER , J. , BERGGREN , C. , BJORKMAN , T. and KÖHLER , C. , eds. 1999 . Being Local Worldwide, ABB and the Challenge of Global Management , Ithaca and London : Cornell University Press .
  • BENGTSSON , L. and LJUNGSTROM , M. 1993 . Verkstadsorienterad Produktion och décentraliserai datarstod , Sweden : University of Gävle .
  • BENGTSSON , L. and LJUNGSTROM , M . 1998 . Total quality management and work organization: relationship between quality management strategies and work organization in Swedish industrial companies . Human Factors and Ergonomics in Manufacturing , 8 : 351 – 366 .
  • BERGMAN , B. and KLEFSJÖ , R . 1994 . Quality-From Customer Needs to Customer Satisfaction , Lund : Studentlitteratur and London, McGraw-Hill .
  • BRÖDNER , P. 1990 . “ Technocentric--anthropocentric approaches: towards skill-based manufacturing ” . In New Technology and Manufacturing Management: Strategic Choices for Flexible Production Systems , Edited by: WARNER , M , WOBBE , W. and BRÖDNER , P. Chichester : Wiley .
  • DAHLGAARD , JJ. , KRISTENSEN , K. and KANJI , G. 1993 . The Quality Journey , London : Carfax .
  • DELERYD , M. , GARVARE , R. , HELLSTEN , U. and KLEFSJÖ , R . 1999 . “ Possibilities, obstacles and tools for implementing TQM in small and medium-sized enterprises ” . In The Nordic School of Quality Management , Edited by: EDVARDSSON , B. and GUSTAFSSON , A. Lund : Studentlitteratur .
  • HELLSTEN , U. 1997 . The Springboard, a TQM-based Tool for Self-assessment , Luleå : Division of Quality, Technology and Statistics, Luleå University of Technology . Licentiate thesis,1977:47
  • HELLSTEN , U. and KLEFSJÖ , B. 2000 . TQM as a management system consisting of values,techniques and tools . Total Quality Management , 11 (4) : 238 – 244 .
  • HIRSCH-KREINSEN , H. 1993 . Arbeitsorganisatorische Probleme des Qualitäts managements . Wissenschaft und Technik , October : 58 – 60 .
  • ISO 8402 . 1994 . ISO 9000: International Standards far Quality Management , Geneve : International Organization for Standardizaion .
  • KERN , TT. and SCHUMAN , M. 1984 . Das Ende der Arbechstedhmg , Munchen : Vertag C.H. Beck .
  • KUHN TS. 1992 . De vetenskapKga reoolutionernas Struktur , Stockholm : Thales .
  • LJUNGSTRÖM , M . 2000 . “ Obstacles towards a work-development-oriented TQM-stiategy ” . Division of Quality Technology & Statistics, Luleå University of Luleå . Licentiate thesis, 2000:24
  • MAYO , E. 1946 . The Human Problems of an Industrial Civilization , Boston : Harvard Business School .
  • METALL . 1985 . Detgoda arbetet, Kongressrapport. Gotab , Stockholm : in Swedish .
  • SENGE , P.M. 1990 . The Fifth Discipline-The Art & Practice of the Learning Organization , London : Century Business .
  • TAYLOR , F.W. 1911 . The Principles of Scientific Management , New York : Harper & Brother .
  • THOMPSON , P. and MCHUGH , D. 1990 . Work Organisations, a Critical Introduction , London : Macmillan .
  • TRIST , E.L. 1987 . Organizational Choice , New York : Garland .
  • WEBER , M. 1947 . The Theory of Social and Economic Organization , New York : Parsons .
  • WOMACK , J. , JONES , D. and ROOS , D. 1990 . The Machine that Changed the World , New York : Ramson Associates and Macmillan International .
  • YlN , R.K. 1994 . Case Study Research: Design and Methods, , 2nd edn , Thousand Oaks, California : Sage .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.