A cross-cultural comparison of top management personality for TQM implementation

References

• BAHLS , J.E. 1992 . Managing for total quality . Public Relations Journal , April : 16 – 20 .
   Google Scholar
• BRIGGS , K.C. and MYERS , I.B. 1993 . Myers Briggs Type Indicator, Form G Self-Scorable , Consulting Psychologist Press .
   Google Scholar
• BUSHE , G.R. 1998 . Cultural contradictions of statistical process control in American manufacturing organizations . Journal of Management , 14 : 19 – 31 .
   Web of Science ®Google Scholar
• CHANG , RS. and WIEBE , H.A. 1996 . The ideal culture profile for total quality management: a competing values perspective . Engineering Management Journal , 2 (8) : 19 – 26 .
   Google Scholar
• DEMING , W.E. 1986 . Out of the Crisis , Cambridge , MA : MIT, Center for Advanced Engineering Study .
   Google Scholar
• DOBBINS , R. 1995 . A failure of methods, not philosophy . Quality Progress , 28 (7) : 31 – 33 .
   Google Scholar
• FIORELLI , J. and FELLER , R. 1994 . Re-engineering TQM and work design: an integrative approach to continuous organizational excellence . Public Administrative Quarterly , 18 (1) : 54 – 63 .
   Google Scholar
• FORSHA , H. 1992 . The pursuit of quality through personal change . Quality Progress , March : 61 – 63 .
   Google Scholar
• FURNHAM , A. and STRINGFIELD , P. 1993 . Personality and work performance: Myers-Briggs Type Indicator correlates of managerial performance in two cultures . Personality and Individual Differences , 14 : 145153
   Web of Science ®Google Scholar
• HOFSTEDE , G. 1980 . Culture's Consequences: International Differences in Work-Related Values , Beverly Hills , CA : Sage .
   Google Scholar
• JINGLUN , Z. 1989 . China and the Pacific rim--the cultural factor . Business Horizons , 22 : 54 – 57 .
   Google Scholar
• KATZ , P.J. , KRUMWIEDE , D.W. and WASS DE CZEGE , M. 1998 . Total quality management in the global marketplace: the impact of national culture on TQM implementation . International Journal of Management , 15 (3)
   Google Scholar
• KONDO , Y. 1990 . Emphases of Japanese total quality management in the 1980s . Total Quality Management , 1 : 23 – 32 .
   Google Scholar
• KNOTTS , R. and TOMLIN , S. 1994 . A comparison of TQM practices in the US and Mexican companies . Production and Inventory Management Journal , 35 (1) : 53 – 58 .
   Google Scholar
• KROEGER , O. and THUESEN , J. 1992 . Type Talk at Work , New York : Delacorte Press .
   Google Scholar
• KRUMWIEDE , D.W. , SHEU , C. and LAVELLE , J. 1998 . Understanding the relationship of top management personality to TQM implementation . Production and Inventory Management Journal , 39 (2) : 6 – 10 .
   Google Scholar
• KRUMWIEDE , D. and LAVELLE , J. 2000 . The effect of top manager personality on a total quality management environment . Journal of Engineering Management , 12 (2) : 9 – 14 .
   Google Scholar
• MILLS , J. , ROBEY , D. and SMITH , L . 1985 . Conflict-handling and personality dimension of project management personnel . Psychological Reports , 57 : 1135 – 1143 .
   Web of Science ®Google Scholar
• MOORE , T. 1987 . Personality tests are back . Fortune , 30 : 74 – 82 .
   Google Scholar
• MORO , B. 1990 . Review of research on Myers-Briggs type Indicator . Perceptual and Motor Skills , 70 (3) : 1187 – 1202 .
   Web of Science ®Google Scholar
• MYERS , B.I. and MCCAULLEY , M.H. 1985 . Manual: A Guide to the Development and Use of the Myers-Briggs Type Indicator , Palo Alto , CA : Consulting Psychological Press .
   Google Scholar
• ROEHM , H.A. and CASTELLANO , J.F. 1997 . The Deming view of a business . Quality Progress , February : 12 – 14 .
   Google Scholar
• SHADUR , J. 1995 . TQM and human nature: getting beyond organizational misconceptions . Quality Progress , 29 (5) : 45 – 48 .
   Google Scholar
• SHERER , J.L. 1994 . Hospitals question the return on their TQM investment . Hospitals & Health Networks , 68 (7) : 63
   PubMed Web of Science ®Google Scholar
• SMITH , L and HAAR , J. 1990 . An assessment of conflict-handling and personality characteristics of project management personnel in the People's Republic of China . Journal of Social Behavior and Personality , 5 (3) : 61 – 76 .
   Google Scholar
• TAMIMI , N. 1995 . An empirical investigation of critical TQM factors using exploratory factor analysis . International Journal of Production Research , 33 (11) : 3041 – 3051 .
   Web of Science ®Google Scholar
• TAMIMI , N. and GERSHON , M. 1995 . A tool for assessing industry TQM practice versus the Deming philosophy . Journal of Production and Inventory Management , 36 (1) : 27 – 32 .
   Google Scholar
• TAMIMI , N. , GERSHON , M. and CURRALL , S. 1995 . Assessing the psychometric properties of Deming's 14 principles . Quality Management Journal , 2 (3) : 38 – 52 .
   Google Scholar
• WALDMAN , D.A. 1993 . A theoretical consideration of leadership and total quality management . Leadership Quarterly , 4 (1) : 65 – 79 .
   Google Scholar
• WALTON , M. 1986 . The Deming Management Method , New York : Putnam .
   Google Scholar
• WESTBROOK , J.D. 1993 . Organizational culture and its relationship to TQM . Industrial Management , 35 (1) : 1 – 3 .
   Google Scholar
• YUSOF, SHA'RI , M. and ASPINWALL , E. 2000 . Total quality management implementation frameworks: comparison and review . Total Quality Management , 11 (3) : 281 – 294 .
   Google Scholar