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Original Articles

A comparative study of the prioritization matrix method and the analytic hierarchy process technique in quality function deployment

Pages 421-430 | Published online: 25 Aug 2010

References

  • AKAO , Y. 1990 . Quality Function Deployment: Integrating Customer Requirements into Product Design , Cambridge , MA : Productivity Press .
  • AKAO , Y. and MIZUNO , S. 1994 . QFD, the Customer-driven Approach to Quality Planning and Deployment , Tokyo : Asian Productivity Organization .
  • ARINZE , B. , KIM , S.-L. and BANERJEE , A. 1995 . Multicriteria model for supporting setup reduction investment decisions . Production Planning and Control , 6 : 413 – 420 .
  • ARMACOST , R.L. , COMPONATION , P.J. , MULLENS , M.A. and SWART , W.W. 1994 . AHP framework for prioritizing customer requirements in QFD: an industrialized housing application . IIE Transactions , 26 : 72 – 79 .
  • ANGELIS , D.I. and LEE , C.Y. 1996 . Strategic investment analysis using activity based costing concepts and analytical hierarchy process techniques . International Journal of Production Research , 34 : 1331 – 1345 .
  • ASWAD , A. Quality function deployment: a systems approach . Proceedings of the 1989 IIE Integrated Systems Conference . Atlanta , GA . pp. 27 – 32 . Institute of Industrial Engineers .

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