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Total Quality Management Volume 9, 1998 - Issue 6
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Original Articles

An evaluation of total quality management activities in Korean companies

Hanjoo Yoo
Pages 487-490 | Published online: 25 Aug 2010

References

  • FLYNN , B.B. , SCHROEDER , R.G. and SAKAKIBARA , S. 1994 . A framework for quality management research and an associated measurement instrument . Journal of Operations Management , 11 : 339 – 366 .
  • KANJI , G.K. and ASHER , M. 1993 . Total quality management process: a systematic approach . Total Quality Management , 4 (special issue) : 1 – 144 .
  • VARGAS , G.A. and JOHNSON , T.W. 1993 . An assessment of quality management in the US/Mexico export processing industry . International Journal of Production Research , 30 : 1845 – 1849 .

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