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Original Articles

A study of statistical process control: Practice, problems and training needs

Pages 3-20 | Published online: 25 Aug 2010

References

  • CLARK , I. and OWEN , M. 1988 . Implementing Statistical Process Control , Bristol : Training for Quality Unit, Bristol Polytechnic .
  • GOETSCH , D.L. and DAVIS , S. 1994 . Introduction to Total Quality , Singapore : Macmillan .
  • LEVI , A.S. and MAINSTONE , L.E. 1987 . Obstacles to understanding and using statistical process control . Journal of Organizational B ehaviour Management , 9 : 23 – 32 .
  • M IROS , B. and DALE , B.G. 1996 . An examination of the quality training needs of small companies . Total Quality Management , 7 : 309 – 322 .
  • O’ SULLIVAN , P. 1995 . “ Psychological aspects of computer-based training for statistical process control ” . University of Edinburgh . Unpublished MSc dissertation,

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