Total Quality Management & Business Excellence, Volume 9, Issue 1 (1998)

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Total Quality Management, Volume 9, Issue 1 (1998)

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Original Articles

Article
A study of statistical process control: Practice, problems and training needs
Peter C.-H. Cheng & Samuel D. Dawson
Pages: 3-20
Published online: 25 Aug 2010
AbstractforA study of statistical process control: Practice, problems and training needs | References | PDF (233.5 KB)
  • 206 Views
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Article
Quality networking initiatives in Europe: Classification and conditions for success
Paul Kunst, Jos Lemmink & Ruth Prins
Pages: 21-33
Published online: 25 Aug 2010
AbstractforQuality networking initiatives in Europe: Classification and conditions for success | References | PDF (201.5 KB)
  • 29 Views
  • 1 CrossRef citations
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Article
Critical factors in quality management and guidelines for self-assessment: The case of Singapore
Hesan A. Quazi, Julia Jemangin, Low Wai Kit & Chin Lee Kian
Pages: 35-55
Published online: 25 Aug 2010
AbstractforCritical factors in quality management and guidelines for self-assessment: The case of Singapore | References | PDF (241.2 KB)
  • 285 Views
  • 83 CrossRef citations
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Article
Obstacles to the application of total quality management in health-care organizations
Charles Zabada, Patrick Asubonteng Rivers & George Munchus
Pages: 57-66
Published online: 25 Aug 2010
AbstractforObstacles to the application of total quality management in health-care organizations | References | PDF (151.2 KB)
  • 581 Views
  • 36 CrossRef citations
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Article
An innovative approach to make ISO 9000 standards more effective
G. K. Kanji
Pages: 67-78
Published online: 25 Aug 2010
AbstractforAn innovative approach to make ISO 9000 standards more effective | References | PDF (179.6 KB)
  • 492 Views
  • 77 CrossRef citations
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Article
A systemic approach to quality improvements: The interactions between the technical, human and quality systems
Purnendu Mandal, Andrea Howell & Amrik S. Sohal
Pages: 79-100
Published online: 25 Aug 2010
AbstractforA systemic approach to quality improvements: The interactions between the technical, human and quality systems | References | PDF (349.5 KB)
  • 166 Views
  • 33 CrossRef citations
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Article
A systematic approach to the solution of the design optimization problem
Cafer Celik & Nimetullah Burnak
Pages: 101-108
Published online: 25 Aug 2010
AbstractforA systematic approach to the solution of the design optimization problem | References | PDF (153.8 KB)
  • 70 Views
  • 28 CrossRef citations
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Article
The challenge of managing organizational change: Exploring the relationship of re-engineering, developing learning organizations and total quality management
Kostas N. Dervitsiotis
Pages: 109-122
Published online: 25 Aug 2010
AbstractforThe challenge of managing organizational change: Exploring the relationship of re-engineering, developing learning organizations and total quality management | References | PDF (206 KB)
  • 711 Views
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Article
Implementation of ISO 9000 in a textile mill
Ashok Sarkar
Pages: 123-131
Published online: 25 Aug 2010
AbstractforImplementation of ISO 9000 in a textile mill | References | PDF (132.8 KB)
  • 95 Views
  • 10 CrossRef citations
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Article
Planning time-between-events Shewhart control charts
Giovanni Radaelli
Pages: 133-140
Published online: 25 Aug 2010
AbstractforPlanning time-between-events Shewhart control charts | References | PDF (134.6 KB)
  • 70 Views
  • 13 CrossRef citations
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Reviews

Review Article
Customer, consumer and user involvement in product development: A framework and a review of selected methods
M. A. Kaulio
Pages: 141-149
Published online: 25 Aug 2010
AbstractforCustomer, consumer and user involvement in product development: A framework and a review of selected methods | References | PDF (137.4 KB)
  • 5136 Views
  • 233 CrossRef citations
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